Impiana Hotel Ipoh

Hotels
7.5 (1656 reviews)
18, Jalan Sultan Nazrin Shah , Ipoh , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast variety
Large swimming pool
Cons:
Parking issues
Cleanliness concerns
Maintenance problems
Limited amenities

Categories

Cleanliness
6.75
Guests noted issues like dirty glasses in the bathroom and overall concerns about cleanliness.
Service
8.25
Staff received positive feedback for being friendly and accommodating.
Location
7.75
Location is generally praised, but parking accessibility raised some concerns.
Room Quality
7.75
Rooms were described as spacious and comfortable, but some maintenance issues were reported.
Amenities
7.25
The pool and breakfast options were appreciated, though some amenities were lacking in quality.
Value for Money
7.25
Value perception is mixed, with some guests feeling that certain aspects need improvement for a 5-star experience.
Food and Beverage
7.75
Breakfast choices received praise, but the taste could be improved.
Overall Experience
7.25
The overall experience was satisfactory with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Impiana Hotel Ipoh is a tranquil oasis nestled amidst limestone hills, conveniently located between Penang and Kuala Lumpur.

Luxurious Accommodation
Indulge in modern rooms equipped with top-notch amenities, including a flat-screen TV and laptop-sized safety deposit box.

Dining Options
Savor delectable dishes at the Garden Terrace, offering buffet breakfast, local delicacies, and international cuisine.

Business and Leisure
Unwind on the garden terrace or utilize the business center for professional needs. Limousine service and dry cleaning ensure a seamless stay.

Escape to Impiana Hotel Ipoh for a memorable getaway surrounded by lush greenery and impeccable service. Book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1656 reviews
Cleanliness: 6.75
Service: 8.25
Location: 7.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.25
T
Theo • couple • fr
10
Pros:

Hôtel très agréable et service irréprochable. Très bonne localisation et chambre spacieuse et propre. Très bon rapport qualité prix et petit déjeuner plus que correct !

2026-02-13 • via Nuitee
H
Haryati • family_with_children • my
8
2026-02-12 • via Nuitee
N
Noorainun • family_with_children • my
8
2026-02-10 • via Nuitee
M
Mohamad Nasir • solo_traveller • my
7
2026-02-10 • via Nuitee
P
Pragas • family_with_children • my
5
Overall, the hotel is good. The location is good, but can be better because a lot of furniture in the room it’s all scho
Pros:

Location was good!

Cons:

Car park, is dark and dirty. Brighter Car Park will be better.

2026-02-09 • via Nuitee
C
CHAN • family_with_children • my
8
2026-02-08 • via Nuitee
T
Teoh • family_with_children • my
3
Cons:

The room look old ,with moldy edges
Carpet faded colour, Mattress worst

2026-02-08 • via Nuitee
I
Ibrahim • couple • my
7
Good for short quick outing.
Pros:

Good price

Cons:

Some levels are under construction

2026-02-08 • via Nuitee
N
Nabiha • couple • my
9
2026-01-31 • via Nuitee
A
Azmi • family_with_children • my
7
Overall, Impiana Hotel Is Still My Favourite Place
Pros:

House keeping staff are helpful.

Cons:

Room service are very lousy.in that they dont pickup the phone. I have to walk down to the cafeteria to verbally inform them my request.

2026-01-30 • via Nuitee
N
Nurul • extended_group • my
10
2026-01-30 • via Nuitee
M
Muhd • couple • my
7
2026-01-29 • via Nuitee
H
Helmi • couple • my
10
Perfect
Pros:

Good

Cons:

Nothing

2026-01-29 • via Nuitee
P
Palaniappan • extended_group • my
8
Pros:

Location. Presentable. Good rooms.

Cons:

Car parking not friendly. A lot were reserved for staff and for an organisation. I thought hotel guests should be the priority.

2026-01-29 • via Nuitee
N
Naza • solo_traveller • my
6
Decent
Pros:

Staff and location is excellent

Cons:

Outdated room layout

2026-01-29 • via Nuitee
M
Mohd Emril • solo_traveller • my
7
2026-01-28 • via Nuitee
B
Baharin • couple • my
8
Pros:

Pouch bag is nice n usefull

Cons:

From parking to lobby is not friendly for senior citizens

2026-01-26 • via Nuitee
J
JURAIDAH • couple • my
8
Pros:

Just nice—good

2026-01-26 • via Nuitee
R
Roszizal • family_with_children • my
10
2026-01-25 • via Nuitee
S
Suriyakumari • family_with_children • my
10
Pros:

Parking, a road
Ermm

2026-01-25 • via Nuitee