Impiana Hotel Ipoh

Hotels
7.5 (1763 reviews)
18, Jalan Sultan Nazrin Shah , Ipoh , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast variety
Large swimming pool
Cons:
Parking issues
Cleanliness concerns
Maintenance problems
Limited amenities

Categories

Cleanliness
6.75
Guests noted issues like dirty glasses in the bathroom and overall concerns about cleanliness.
Service
8.25
Staff received positive feedback for being friendly and accommodating.
Location
7.75
Location is generally praised, but parking accessibility raised some concerns.
Room Quality
7.75
Rooms were described as spacious and comfortable, but some maintenance issues were reported.
Amenities
7.25
The pool and breakfast options were appreciated, though some amenities were lacking in quality.
Value for Money
7.25
Value perception is mixed, with some guests feeling that certain aspects need improvement for a 5-star experience.
Food and Beverage
7.75
Breakfast choices received praise, but the taste could be improved.
Overall Experience
7.25
The overall experience was satisfactory with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Impiana Hotel Ipoh is a tranquil oasis nestled amidst limestone hills, conveniently located between Penang and Kuala Lumpur.

Luxurious Accommodation
Indulge in modern rooms equipped with top-notch amenities, including a flat-screen TV and laptop-sized safety deposit box.

Dining Options
Savor delectable dishes at the Garden Terrace, offering buffet breakfast, local delicacies, and international cuisine.

Business and Leisure
Unwind on the garden terrace or utilize the business center for professional needs. Limousine service and dry cleaning ensure a seamless stay.

Escape to Impiana Hotel Ipoh for a memorable getaway surrounded by lush greenery and impeccable service. Book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1763 reviews
Cleanliness: 6.75
Service: 8.25
Location: 7.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.25
H
Haris • solo_traveller • my
9
2026-05-23 • via Nuitee
S
Siti Nur Aqilah • couple • my
10
2026-05-23 • via Nuitee
A
Asfa • couple • my
8
2026-05-22 • via Nuitee
S
Sara • couple • my
8
so far i enjoy stay at impiana hotel and the services is good
Pros:

all good

Cons:

none

2026-05-21 • via Nuitee
I
Intan Aini • family_with_children • my
8
2026-05-21 • via Nuitee
S
saari • solo_traveller • my
8
2026-05-21 • via Nuitee
S
SHAHRUDIN • extended_group • my
7
The bathroom spoiled the stay
Pros:

Everything OK except the bathroom

Cons:

ROOM 729
1 - the sink was dilapidated - water outflow was obstructed with very slow drainage
2 - the drainage from the shower was also going the wrong way towards the bathroom door with again slow drainage
3- one week earlier, we stayed in ROOM 419 - it was good

2026-05-17 • via Nuitee
A
Anisah Lee • extended_group • my
7
It was okay - clean and convenient location considering the purpose of our stay.
Pros:

The convenience was the location. Staff were friendly and helpful. Room was clean and spacious. Love the scent of the body soap.

Cons:

The air condition - it was not as cold as it should be based on the max fan and coldest setting.
The setting of breakfast venue was inconvenient - going round in circles.

2026-05-17 • via Nuitee
P
PROF DATO' DR SHAHRUDIN • family_with_children • my
9
good
Pros:

breakfast

Cons:

parking

2026-05-15 • via Nuitee
S
Stanley • couple • au
3
DON"T HAVE THE BREAKFEAST.
Pros:

Hotel is old but they are working on modernizing, Staff were great & rates were cheap for a Impiana!

Cons:

Breakfast was cold every morning lids open on all serving station "early or late sitting were the same" only thing hot to eat was toast & freshly cooked eggs everything else in the Bain-maries "COLD" every day. On our last morning my wife's chicken was'nt even cooked, "Raw dumb sticks" it was quite horrid and unfortunately ruined our whole stay. Really poor.

2026-05-15 • via Nuitee
S
Syuhaida Eddha • couple • my
9
2026-05-13 • via Nuitee
N
Nur • couple • my
9
2026-05-10 • via Nuitee
N
Nor Intan • extended_group • my
8
Comfortable stay within minutes from the bustling city centre
Pros:

Comfy bed and delicious breakfast.

Cons:

A bit dated, but noted that they’re undergoing upgrading and refurbishing in stages.

2026-05-10 • via Nuitee
M
muhd • couple • my
8
2026-05-09 • via Nuitee
H
Halijah • solo_traveller • my
9
2026-05-08 • via Nuitee
S
Suka Jalan • solo_traveller • my
8
2026-05-07 • via Nuitee
A
Abdul Razak • solo_traveller • my
8
Pros:

Food

Cons:

Limited parking space. I rent a car in Ipoh for ease to move around.

2026-05-06 • via Nuitee
P
Prof Dr Ishak • solo_traveller • my
10
Pros:

yes

2026-05-06 • via Nuitee
A
Ahmad Firdaus • solo_traveller • my
8
2026-05-04 • via Nuitee
S
Siva • solo_traveller • my
8
2 days in Impiana
Pros:

Ambience, spacious room, friendly staff,

Cons:

Cleanliness in bathroom, car park not connected to room lifts,

2026-05-03 • via Nuitee