Carlton Oaks Lodge, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.2 (334 reviews)
9200 Inwood Drive , Santee , us
+1 619-448-4242

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Dirty rooms
Old amenities

Categories

Cleanliness
6.16
Some reviewers mentioned trash left in rooms and a musty smell.
Service
8.13
Staff was generally noted as friendly and helpful.
Location
8.17
Location was often praised as convenient.
Room Quality
6.12
Several complaints about old and uncomfortable rooms.
Amenities
7.15
Positive remarks on the pool and bar area, but some amenities were lacking.
Value for Money
7.11
Mixed reviews on value, some found it decent for the price.
Food and Beverage
7.66
Food quality was positively reviewed, though availability was sometimes an issue.
Overall Experience
7.13
Overall experiences varied, with some highlighting issues but others reporting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Championship Golf Course On-Site
Indulge in a round of golf at our championship course, just steps away from your room. Perfect for both leisure and avid golfers alike.

On-Site Dining and Outdoor Pool
Savor delicious American cuisine at Oaks Bar & Grill, open for breakfast, lunch, and dinner. Afterward, unwind by the outdoor pool and soak up the California sun.

Convenient Amenities
From spacious guest rooms with modern amenities like refrigerators and air-conditioning to the convenience of checking in for flights and printing boarding passes on-site, we ensure a comfortable and hassle-free stay.

Book now for a memorable stay at Carlton Oaks Lodge, Ascend Hotel Collection.

Important information:

Please note the property only accepts service animals.

The name on the credit card used for the booking should correspond to the name on the reservation and the ID presented at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 334 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.13
A
Antonia • solo_traveller • us
7
Ok but not the best.
Pros:

I like that the staff was very helpful. The security guard and the cleaning lady were extremely helpful . He try to fixed my tv. The room was very clean.

Cons:

Was very expensive. The room was very dark . And the tv didn’t work. At least should have a microwave or breakfast included in the price.

2026-08-22 • via Nuitee
K
Kristin • family_with_children • us
10
Good stay
Pros:

Great stay

2026-08-20 • via Nuitee
G
Georgia • solo_traveller • us
8
Pros:

The room was clean and it is a quiet environment. The price is affordable.

Cons:

There were a few ants in my room but not really bad.

2026-08-14 • via Nuitee
D
Deidra • family_with_children • us
1
I would never stay here again
Pros:

Nothing

Cons:

Everything. The beds were awful. The room was so dark. The curtains were broken and the tub drained so slowly.

2026-08-05 • via Nuitee
E
Ember • couple • us
10
It was perfect!
Pros:

This was a perfect place to stay for a family. We had the pool to swim in after long days of baseball and the jacuzzi to relax in. The staff was amazing they cleaned everyday for our 6 night stay provided us with waters, coffee, and clean towels everyday. The beds were comfortable and the property was quiet at night. Everyone was very friendly and accommodating.

Cons:

A breakfast would have been nice being we were in and out and in a hurry for baseball but that’s just us being picky cause we’re rushing constantly.

2026-08-04 • via Nuitee
K
Kristen • family_with_children • us
8
All in all, it was a comfortable, pleasant stay. If returning to the area, I would stay here again.
Pros:

Check-in was efficient and staff were friendly. As we were approaching the stairs with all our luggage, we noticed a ramp directly to the second level, making arrival painless. The beds were comfortable and the grounds were clean and nicely landscaped. We didn't spend enough time on the premises to enjoy the pool or restaurant, but if we ever return, they looked like inviting and nice quality options. I personally loved that there was plenty of non-floor space to place our bags. We spotted a wild rabbit and a fox enjoying the outdoor space! ...at different times, not together ;)

Cons:

Carpet could use a deep cleaning and I'd prefer the decorative pillow shams not be there, as they are in contact with the clean pillow cases we lay our heads on. There were also some ants in the bathroom. Not an infestation - they were likely looking for water during the heat wave. The air conditioner gave off an unpleasant smell after running awhile.

2026-08-03 • via Nuitee
C
Clabaugh • solo_traveller • us
3
Not a pleasant stay
Pros:

Easy check in, friendly staff.

Cons:

It seriously needs a remodel. NOT WORTH $200 a night! It smells musty, poor air circulation, very dim lighting in closet area, really loud air conditioning. My bath towel was shredded! Curtains didn't close all the way and were torn at top. I had to prop a pillow against them for privacy. There is no microwave! Sink drain was corroded. I won't stay there again.

2026-08-03 • via Nuitee
J
Julene • extended_group • us
1
Beds were hard, felt like sleeping on a table with a sheet on it. Room is so outdated and stuffy. The fridge hardly work
Pros:

It’s not the nicest, the golf course is all dirt.

Cons:

Felt like a dirty motel.

2026-08-03 • via Nuitee
G
Gregory • solo_traveller • us
6
2026-08-02 • via Nuitee
C
Christine • solo_traveller • us
10
2026-07-21 • via Nuitee
W
Warren • couple • us
9
Good quick stay.
Pros:

Had plenty of options for getting out of the room

Cons:

NA

2026-07-17 • via Nuitee
G
Grace • family_with_children • us
1
It would be fine if it was not hot out.
Pros:

The location

Cons:

The air conditioning

They don’t turn it on so when you check in it takes all night to cool off.

It also turns on and off so it wakes you up all night.

2026-07-14 • via Nuitee
R
Roselito • family_with_children • us
10
2026-07-14 • via Nuitee
T
Tenley • couple • us
9
2026-07-05 • via Nuitee
I
Ignacio • extended_group • us
8
Our stay went very smooth, no issues whatsoever. The room was cleaned for the day and clean towels were provided.
Pros:

Property was ok. It’s very quiet if you don’t get anyone in the room on the floor right above you.

Cons:

Everything is clean with exception of spider webs on the ceiling.

2026-06-30 • via Nuitee
W
Williams • solo_traveller • us
9
2026-06-25 • via Nuitee
T
Tanya • couple • us
10
Pros:

The seclusion

Cons:

The restaurant was more a bar then an actual sit in

2026-06-22 • via Nuitee
N
Nichole • family_with_children • us
10
2026-06-22 • via Nuitee
K
Kathy • couple • us
10
We had a great stay!
Pros:

Large clean room, restaurant and bar on site. Super comfortable bed and great shower!

Cons:

Decor a little dated.

2026-06-15 • via Nuitee
S
Scott • family_with_children • us
8
2026-06-15 • via Nuitee