Carlton Oaks Lodge, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.2 (311 reviews)
9200 Inwood Drive , Santee , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Dirty rooms
Old amenities

Categories

Cleanliness
6.16
Some reviewers mentioned trash left in rooms and a musty smell.
Service
8.13
Staff was generally noted as friendly and helpful.
Location
8.17
Location was often praised as convenient.
Room Quality
6.12
Several complaints about old and uncomfortable rooms.
Amenities
7.15
Positive remarks on the pool and bar area, but some amenities were lacking.
Value for Money
7.11
Mixed reviews on value, some found it decent for the price.
Food and Beverage
7.66
Food quality was positively reviewed, though availability was sometimes an issue.
Overall Experience
7.13
Overall experiences varied, with some highlighting issues but others reporting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:42

Property Description

Championship Golf Course On-Site
Indulge in a round of golf at our championship course, just steps away from your room. Perfect for both leisure and avid golfers alike.

On-Site Dining and Outdoor Pool
Savor delicious American cuisine at Oaks Bar & Grill, open for breakfast, lunch, and dinner. Afterward, unwind by the outdoor pool and soak up the California sun.

Convenient Amenities
From spacious guest rooms with modern amenities like refrigerators and air-conditioning to the convenience of checking in for flights and printing boarding passes on-site, we ensure a comfortable and hassle-free stay.

Book now for a memorable stay at Carlton Oaks Lodge, Ascend Hotel Collection.

Important information:

Please note the property only accepts service animals.

The name on the credit card used for the booking should correspond to the name on the reservation and the ID presented at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 311 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.13
V
Valeria • solo_traveller • us
10
‘‘Twas great!
Pros:

Close to where I work.Clean, comfortable and tranquil.The service was swift and efficient.

Cons:

All good.

2026-05-01 • via Nuitee
A
Annette • couple • us
8
Nice place in the heart of town.
Cons:

Air conditioner was loud

2026-04-27 • via Nuitee
Y
Yocasta Sobeyda • solo_traveller • us
10
Excelente lugar para descansar
Pros:

Súper tranquilo y muy limpio. Las empleadas muy amable y la localización perfecta!

2026-04-24 • via Nuitee
G
Gigi • couple • us
9
Cons:

Tv never worked

2026-04-19 • via Nuitee
H
Heeyong • solo_traveller • us
3
Cons:

AC was noisy and the staff was very
businesslike.

2026-04-19 • via Nuitee
D
Daniel • family_with_children • de
8
2026-04-11 • via Nuitee
L
Lawrence • solo_traveller • us
9
2026-04-07 • via Nuitee
C
Christine • couple • us
8
We enjoyed our time and the value.
Pros:

Beautiful grounds, peaceful, and good location for our conference.

Cons:

Not enough seating in the pool area and bartender was rude. Also hard to reach front desk!

2026-03-24 • via Nuitee
M
MacNeill • family_with_children • us
10
Great Stay at a Great Hotel.
Pros:

Friendly staff. Very quick check-in. Quiet atmosphere and very clean room.

Cons:

N/A

2026-03-22 • via Nuitee
N
Nataliya Grigorievna • family_with_children • us
9
Pros:

Практически Всё и Все!)

2026-03-14 • via Nuitee
W
White • family_with_children • us
9
2026-03-08 • via Nuitee
K
Kelsea • couple • us
10
Pros:

No issues.

2026-01-20 • via Nuitee
E
Emilio • family_with_children • us
8
Pros:

Cleanliness, and staff was very friendly.

Cons:

The sliding door did not have a working lock, unable to secure the door from opening from the outside.
Phone did not have any directory to call the office.
Had a tough time turning the tv on in the living room.

2026-01-19 • via Nuitee
B
Bonnie • couple • us
9
Pros:

Location was great, bed was very comfortable and we will stay there again.

Cons:

The toilet in our room overflowed I was provided a plunger but after numerous attempts it still wouldn’t flush. Unfortunately it was after hours so nothing could be done. Thankfully it was our last evening there.

2026-01-19 • via Nuitee
A
Anthony • solo_traveller • us
5
2026-01-19 • via Nuitee
T
Thomas • couple • us
9
Pros:

Staff very friendly and kept facilities in great shape

Cons:

Some buildings should be update or replaced

2026-01-19 • via Nuitee
T
Tracy • couple • us
6
Maybe good if you’re a golfer??
Pros:

Nice views when sitting out on the patio to the restaurant.

Cons:

It’s gotten to be too pricey. Decent coffee wasn’t available until the restaurant opened, then had to deal with the golfers. One golfing group was loud at night and the next morning. Stayed here many times in the past, but the value has declined over the years.

2025-12-28 • via Nuitee
R
Robert • solo_traveller • us
7
Pros:

Very convenient location as we had a work golf tournament so it put us right on the property.

Cons:

My rooms trash cans had trash in them upon arrival, smelled slightly musty and had pee in the toilet upon checking in. But other than that the room was spotless.

2025-11-08 • via Nuitee
M
Mike • couple • us
8
Good value, convenient, friendly, great bar area.
Cons:

Room smelled old and musty.

2025-10-19 • via Nuitee
J
Jnina • family
10
Pros:

Everything was clean and nice property

2025-10-11 • via Nuitee