HF Fénix Urban

Hotels
8.7 (3163 reviews)
Avenida Antonio Augusto De Aguiar,14 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly service
Variety of breakfast options
Cons:
Noise from outside in some rooms
Reception staff behavior noted as a concern

Categories

Cleanliness
8.55
Cleanliness praised in several reviews, indicating a high standard.
Service
8.85
General feedback on service was positive, praised as friendly and helpful.
Location
9.05
Consistently mentioned as excellent, central, and convenient for attractions.
Room Quality
8.55
Spacious and comfortable rooms noted, with some mention of noise.
Amenities
8.65
Feedback on amenities such as breakfast and in-room features was positive.
Value for Money
8.45
Overall perceived as a good value for the quality provided.
Food and Beverage
8.75
Breakfast variety and quality well-received by guests.
Overall Experience
8.75
General satisfaction with the hotel, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Modern 4-Star Comfort:
Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.

Culinary Delights:
Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.

Comfort and Convenience:
Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.

Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.

Important information:


The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that all guests need to provide a valid photo ID at check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 3163 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.75
Overall Experience: 8.75
D
denise • couple • fr
9
2026-04-18 • via Nuitee
R
Roma • couple • ua
9
2026-04-18 • via Nuitee
T
Tiffany • family_with_children • fr
8
Pros:

Le confort de la chambre

2026-04-18 • via Nuitee
J
JORGE • couple • es
9
2026-04-18 • via Nuitee
A
Alexandra • solo_traveller • pt
2
Não repetir
Pros:

Localização

Cons:

Limpeza pois cheguei um dia sem ter quarto limpo e toalhas e cama tratadas e noutro dia fui acordada às 7h50m da manhã para limparem quarto, quando iria ficar mais duas noites.

2026-04-18 • via Nuitee
G
Gontier • solo_traveller • be
8
Pros:

Buffet du petit déjeuner et emplacement

Cons:

Chambre en sous-sol !
Odeur d égout dans la chambre
Bruit du métro

2026-04-16 • via Nuitee
A
Andrea • extended_group • mx
6
Pros:

La ubicación

Cons:

El desayuno no me gustó, está viejoooo el hotel, el aire acondicionado no funcionaba.

2026-04-16 • via Nuitee
B
Borja • couple • es
10
2026-04-15 • via Nuitee
J
José Antonio • couple • es
9
2026-04-15 • via Nuitee
L
lory • family_with_children • fr
9
Excellent séjour passer dans l hôtel personnel serviable
Pros:

Petit déjeuner copieux et très varié. Tout était très bon. Les chocolats dans la chambre, les bouteilles d eau et les chaussons.

2026-04-15 • via Nuitee
F
Florent • couple • fr
7
2026-04-15 • via Nuitee
F
Francisco • couple • pt
8
2026-04-14 • via Nuitee
T
Tony • solo_traveller • fr
9
Un séjour réussi dans un hôtel propre et très bien situé
Pros:

L'emplacement stratégique proche de métro et hyper centre.
L'espace dans la Chambre

Cons:

Dommage que les pasteis de nata soient distribuées au compte-goutte au petit déjeuner. 3 ou 4 maximum sur un plateau !!!

2026-04-14 • via Nuitee
F
Francisco • couple • pt
8
Pros:

Do pequeno almoço com gomas

Cons:

Não tinha quartos com ligação para um casal com filhas

2026-04-14 • via Nuitee
P
Ping • family_with_children • us
8
Pros:

Location is close to a Metro station!

2026-04-13 • via Nuitee
S
STEFANO • couple • it
9
Se tornerò a Lisbona verrò senza dubbio al Fenix urban
Pros:

Colazione ottima per qualità o un po' meno per varietà dei dolci. Posizione perfetta per raggiungere varie zone della città

Cons:

Nessuna considerazione negativa

2026-04-13 • via Nuitee
G
Gloria • couple • bo
8
2026-04-13 • via Nuitee
E
Elisabete • couple • pt
8
Pros:

.

Cons:

.

2026-04-12 • via Nuitee
I
Isabel • couple • pt
7
Pros:

Está tudo muito limpo e a cama é muito confortável.

Cons:

O quarto não tem grande isolamento, nem da parte da janela, nem da porta, ouvindo-se muito ruído da rua e do corredor.

2026-04-12 • via Nuitee
S
Steven • solo_traveller • be
10
2026-04-12 • via Nuitee