HF Fénix Urban

Hotels
8.7 (3272 reviews)
Avenida Antonio Augusto De Aguiar,14 , Lisbon , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly service
Variety of breakfast options
Cons:
Noise from outside in some rooms
Reception staff behavior noted as a concern

Categories

Cleanliness
8.55
Cleanliness praised in several reviews, indicating a high standard.
Service
8.85
General feedback on service was positive, praised as friendly and helpful.
Location
9.05
Consistently mentioned as excellent, central, and convenient for attractions.
Room Quality
8.55
Spacious and comfortable rooms noted, with some mention of noise.
Amenities
8.65
Feedback on amenities such as breakfast and in-room features was positive.
Value for Money
8.45
Overall perceived as a good value for the quality provided.
Food and Beverage
8.75
Breakfast variety and quality well-received by guests.
Overall Experience
8.75
General satisfaction with the hotel, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Modern 4-Star Comfort:
Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.

Culinary Delights:
Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.

Comfort and Convenience:
Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.

Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that all guests need to provide a valid photo ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 3272 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.75
Overall Experience: 8.75
T
Tatiana • couple • pt
10
2026-06-06 • via Nuitee
M
Mohammad • solo_traveller • sg
9
2026-06-06 • via Nuitee
A
Albert Gabriel • couple • es
10
Excepcional
Pros:

Calidad-Precio excepcional, personal amable y Ubicación perfecta.

Cons:

Todo me gustó.

2026-06-06 • via Nuitee
F
FERNANDES • couple • br
10
Pros:

A estadia foi excelente, profissionais muito educados, quarto limpo tudo muito bom.

2026-06-05 • via Nuitee
L
Livio • couple • it
10
Pros:

Tutto

2026-06-04 • via Nuitee
K
Katiane • solo_traveller • br
9
Pros:

Limpeza e localização

Cons:

Nada

2026-06-04 • via Nuitee
J
Joan • couple • es
8
Hi tornaria anar.
Pros:

No hem esmorzat

Cons:

L' accés al pàrquing, és tortuós.

2026-06-03 • via Nuitee
F
Flora • couple • ca
10
We enjoyed our stay at HF Fenix Urban.
Pros:

Clean property, friendly staff, good location

Cons:

Nothing

2026-06-03 • via Nuitee
H
Heiko • extended_group • de
10
2026-06-03 • via Nuitee
U
ubaldo alessio • extended_group • it
9
se ripasso da Lisbona ci ritorno sicuramente
Pros:

colazione abbondante e varia (migliorabili i salumi ma mi sa che a Lisbona non ce ne sono di qualità); personale disponibile e gentile. Posizione vicina al centro con una fermata della Metro a 5 minuti.

Cons:

Nella Hall aria condizionata sempre a balla troppo per i miei gusti

2026-06-02 • via Nuitee
H
HaseenaP8 • Couples
10
Good experience
Pros:

Central location. Comfortable and quiet.
Special shout out to Annabel who went out of her way to help sort out booking snags

2026-06-01 • via Tripadvisor
Y
yi • extended_group • cn
9
2026-06-01 • via Nuitee
C
CORAL • solo_traveller • pe
10
Pros:

Las instalaciones, el desayuno buffet, la limpieza y amplitud de la habitacion, la cordialidad de su personal...todo excelente, lo unico que no nos gustó fue que nos cobraron 19€ diarios por el parqueo del coche...realmente no deberían cobrar esto a sus huéspedes.

2026-05-31 • via Nuitee
P
Pierre-Yves • solo_traveller • fr
8
2026-05-31 • via Nuitee
B
Breda • couple • si
8
Nice stay in Lisbon
Pros:

Friendly staff, good breakfast. There is a beautiful park nearby, the old center is reachable on foot along a picturesque avenue.

Cons:

Dark room, expensive parking in the garage - €19 per day.

2026-05-30 • via Nuitee
M
Mauricio • solo_traveller • br
10
Pros:

Localização

Cons:

Banheiro com a banheira

2026-05-30 • via Nuitee
H
Hugo Edgar Gomez • solo_traveller • ar
10
Pros:

Todo.

Cons:

Nada.

2026-05-28 • via Nuitee
A
alex • extended_group • nl
8
2026-05-28 • via Nuitee
M
Mario Rui • solo_traveller • pt
8
2026-05-27 • via Nuitee
R
rafael • extended_group • es
7
2026-05-27 • via Nuitee