HF Fénix Urban

Hotels
8.7 (3084 reviews)
Avenida Antonio Augusto De Aguiar,14 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly service
Variety of breakfast options
Cons:
Noise from outside in some rooms
Reception staff behavior noted as a concern

Categories

Cleanliness
8.55
Cleanliness praised in several reviews, indicating a high standard.
Service
8.85
General feedback on service was positive, praised as friendly and helpful.
Location
9.05
Consistently mentioned as excellent, central, and convenient for attractions.
Room Quality
8.55
Spacious and comfortable rooms noted, with some mention of noise.
Amenities
8.65
Feedback on amenities such as breakfast and in-room features was positive.
Value for Money
8.45
Overall perceived as a good value for the quality provided.
Food and Beverage
8.75
Breakfast variety and quality well-received by guests.
Overall Experience
8.75
General satisfaction with the hotel, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Modern 4-Star Comfort:
Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.

Culinary Delights:
Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.

Comfort and Convenience:
Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.

Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.

Important information:


The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that all guests need to provide a valid photo ID at check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 3084 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.75
Overall Experience: 8.75
A
Alvaro • couple • ao
8
2026-03-05 • via Nuitee
R
Raquel • extended_group • pt
9
2026-03-05 • via Nuitee
C
Cláudio • solo_traveller • pt
10
2026-03-05 • via Nuitee
J
JOAO MARIA • extended_group • br
9
Pros:

A localização

2026-03-04 • via Nuitee
P
pedrosomel • family_with_children • pt
7
2026-03-04 • via Nuitee
G
Guilherme • couple • pt
10
2026-03-04 • via Nuitee
A
Adriana • extended_group • pt
8
2026-03-04 • via Nuitee
D
Douglas • family_with_children • br
8
Hotel com excelente custo benefício em Lisboa
Pros:

As camas e travesseiros eram bem confortáveis e o quarto silencioso, pouco se ouvindo barulhos do corredor ou quartos vizinhos, boa mesa para trabalho, o banheiro grande com um bom chuveiro e amenidades.

Cons:

Do café da manhã, pois as opções servidas eram mais parecidas com o café da manhã espanhol do que o Português com escolhas muito estranhas de pratos e comidas para o café da manhã.

2026-03-04 • via Nuitee
F
Filip • extended_group • cz
10
Easy reachable comfy place with superb service.
Pros:

The hotel is located in the city center close to several metro and bus stations. The rooms are big enough clean with comfy beds. The staff is friendly and help you adjust your stay in the city for your liking. The property serves superb breakfast buffet where anybody can pick meals and drinks to her/his preferences and where a morning Bloody Mary is also an option :)

Cons:

Nothing! It was great price/value deal.

2026-03-03 • via Nuitee
P
Pilar • couple • es
10
Muy agradable
Pros:

La habitacion , baño, cama muy comoda

2026-03-03 • via Nuitee
G
Georg • couple • de
8
2026-03-03 • via Nuitee
F
Francisco David • couple • es
9
recomendable
Cons:

el desayuno podría ser mejor, y la ducha también, la mía estaba suelta.

2026-03-03 • via Nuitee
E
Elisa • couple • pt
10
2026-03-02 • via Nuitee
C
Crisp • couple • gb
8
2026-03-02 • via Nuitee
G
giorgia • family_with_children • it
10
2026-03-02 • via Nuitee
R
Ruben • extended_group • pt
9
2026-03-02 • via Nuitee
T
Tanya • solo_traveller • us
10
Excellent location for my visit. Loved being close to the park and neighborhoods.
Pros:

Location and breakfast was good.

Cons:

I would have liked more variety in the hot food options daily.

2026-03-02 • via Nuitee
B
Blandón Cumbreras • couple • es
8
Ni bien ni mal, regular
Pros:

El sitio, la cama es cómoda y tiene muchas comodidades

Cons:

Intenté reservar el parking, pero me dijeron que no tenía, cosa que es mentira. Pero encontré uno más barato justo al lado en la rotonda

2026-03-01 • via Nuitee
A
Arturo • solo_traveller • es
6
Buena experiencia, pero con cosas para mejorar. Aunque repetiría como huésped.
Pros:

La cama y las almohadas son muy cómodas.

Cons:

Se escucha mucho la ventilación, y el acceso al parking es muy complicado.
Mucho tiempo de espera en los ascensores al tener solo dos para tantos clientes.
El desayuno con falta de productos habituales como variedad de zumos, aguacate, cacao para la leche, etc.

2026-03-01 • via Nuitee
P
Patrícia Cristina • extended_group • pt
10
2026-03-01 • via Nuitee