Jungfrau Hotel

Hotels
8.8 (1178 reviews)
Schulgässli 51 , Wilderswil , ch
+41 33 845 85 00

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spotlessly clean rooms
Friendly and accommodating staff
Excellent breakfast options
Great location near attractions
Cons:
Small bathroom and shower
Issues with cleanliness reported by some guests

Categories

Cleanliness
7.78
Issues with bathroom cleanliness and previous guest's hair noted.
Service
9.25
Staff were friendly and accommodating throughout the stay.
Location
9.29
Great location, convenient to main attractions and transportation.
Room Quality
8.24
Room clean but some mentioned it felt smaller than expected.
Amenities
8.77
Good amenities provided, such as daily cleaning and breakfast options.
Value for Money
8.73
Generally considered good value given the quality and location.
Food and Beverage
9.28
Breakfast options were plentiful and well-received.
Overall Experience
9.05
Overall a delightful stay with minor issues that did not detract from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:26

Property Description

Luxurious Accommodation with Stunning Views
Experience the beauty of Switzerland at the JUNGFRAU HOTEL in Wilderswil. Stay in the annex «ALPINE INN» and wake up to breathtaking views of the Jungfrau massif. All rooms, whether in the main building or annex, offer modern amenities like flat-screen TVs and free WiFi.

Gastronomic Delights and Mountain Views
Indulge in Swiss and international cuisine at the hotel's restaurant while enjoying panoramic mountain views from the terrace. The perfect setting to savor a delicious meal after a day of exploring the picturesque surroundings.

Convenient Location with Complimentary Perks
Located just 250 meters from Wilderswil Train Station, the hotel offers easy access to Interlaken and beyond. Take advantage of the free parking and explore nearby attractions like Lake Thun and Lake Brienz. Don't miss the chance to receive a complimentary bottle of mineral water upon arrival.

Ready to immerse yourself in the beauty of the Swiss Alps? Book your stay at JUNGFRAU HOTEL now!

Important information:

Please inform the property in advance about the number of guests arriving with you, including the age of the children. You can use the Special Requests box when booking or contact the property.

Please note that the rate for half-board applies for a 3-course dinner.

Please also note that the room photos are example pictures only, and that the actual layout and design may very.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 45 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1178 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
N
Narcis Florian • couple • ro
10
Pros:

Personalul foarte amabil
Micul dejun bun
Locația este foarte bine localizata, foarte aproape de gara/statia de autobuz
Priveliște foarte frumoasă

2026-07-23 • via Nuitee
P
PETER • couple • gb
10
Pros:

fantastic hotel with great views from the room, very good breakfast, very helpful and friendly staff, 5mins walk to train station, lovely quite village to walk round.

Cons:

I would come back but there pulling it down and building a new hotel,

2026-07-21 • via Nuitee
S
Silvie • solo_traveller • cz
9
Pros:

Malý útulný hotel spíše rodinného typu, velmi příjemný personál. Klidné tiché noci...

2026-07-21 • via Nuitee
H
hertzel • couple • il
10
שקט שלווה שירות מעולה
Pros:

המיקום השרות

Cons:

המחיר גבוה מאוד ביחס לתמורה

2026-07-20 • via Nuitee
A
Alex • solo_traveller • gb
8
2026-07-19 • via Nuitee
S
Stefan • solo_traveller • ch
7
2026-07-18 • via Nuitee
M
Mackenzie • solo_traveller • ca
9
2026-07-15 • via Nuitee
J
Jiri • family_with_children • cz
8
2026-07-15 • via Nuitee
J
Jan • solo_traveller • ch
9
2026-07-14 • via Nuitee
N
Najeeb • extended_group • ae
5
Nothing
Pros:

Nothing so far.. only how the old lady in the restaurant warmly welcoming us the first day we had our breakfasts

Cons:

The attitude of the lady in the reception when we check in

2026-07-13 • via Nuitee
M
Matteo • solo_traveller • sm
9
2026-07-13 • via Nuitee
R
Roberto • solo_traveller • it
9
Pros:

Buona e comoda posizione per visitare la regione, camera pulita e corrispondente alle descrizioni.
Personale alla colazione molto gentile e disponibile
Meravigliosa la vista sul ghiacciaio

Cons:

Aggiungere qualche varietà di dolci alla colazione: qualche tipo di torta e brioche

2026-07-10 • via Nuitee
&
"المستشار" • solo_traveller • sa
8
Pros:

الموقع ممتاز، والنظافة كذلك، وطاقم العمل متعاون.

Cons:

عند الدخول يتم توقيعك على ورقة تتضمن عدم الطبخ في الشقة، وعدم الكوي (توجد غرفة عامة في الفندق للكوي)، والماء لا يتجمع في ارضية الحمام. كذلك لايوجد شطاف في الحمام. ايضاً المواقف محدودة. كذلك الفطور محدود.

2026-07-07 • via Nuitee
A
atir • couple • il
4
2026-07-06 • via Nuitee
T
Tracy • family_with_children • gb
9
Fantastic location - book a room at the front of the hotel, you won't be disappointed with the view!
Pros:

Fabulous location with amazing views from the front of the hotel. A few mins walk from the train station. Very good breakfast. Generally very happy and would stay again if it wasn't closing.

Cons:

I booked a room with a view, was hoping it was at the front of the hotel. Didn't have a balcony but it didn't say it did so that was my fault. Really there wasn't anything I didn't like.

2026-07-04 • via Nuitee
M
Maria Fernanda • family_with_children • mx
9
2026-07-04 • via Nuitee
C
Camilla Frimann • couple • dk
9
Udsigten og beliggenhed giver helt klart stedet et 9-tal
Pros:

God morgenmad, fantastisk udsigt, afstand til stationen var kort, men stadig roligt område. Hjælpsomt og venligt personale.

Cons:

Aftensmaden (burgeren) var ikke noget at fremhæve, hynder til stolene på balkonen manglede - man fik riller, ville være fedt med et lille køleskab.

2026-07-03 • via Nuitee
M
Marc • solo_traveller • ch
9
2026-07-02 • via Nuitee
R
Rumina • solo_traveller • in
6
My experience at Jung Frau Hotel
Pros:

On the positive side, Marco, who served us at lunch and dinner was outstanding. He was warm, humorous, efficient and made every meal a pleasure. The food was excellent throughout, and the Spare Ribs in particular was superb.
We also loved the village itself. Every evening after dinner we enjoyed walking through its peaceful streets, and the surroundings were absolutely charming.
Overall, while the hotel's location, food and dining service were excellent, the experience would be greatly improved by more accurate room photographs, the installation of ceiling fans or better cooling, and a friendlier, more attentive reception for guests.

Cons:

We stayed at the hotel from 26 June and came away with mixed feelings.
The biggest disappointment was the room. The photographs on the website were quite misleading, making it appear much larger than it actually was. In reality, the room was extremely small, with hardly any space even to place the kettle. There was no ceiling fan or air conditioning, and although a portable fan was provided, the receptionist had no idea where it should be placed . Given the cramped layout, we had no idea where to position it so that it would provide any real relief. We had expected a more practical and helpful response, especially after a long journey.
We also found the receptionist rather cold, matter-of-fact and not particularly welcoming. For international guests who have travelled a long way and are paying over CHF 300 a night, a warmer reception and a greater willingness to help with problems would make a significant difference.
At breakfast, the lady assisting the guests appeared quite serious and rather unfriendly. A smile and a more welcoming attitude would have enhanced the overall experience.

2026-07-02 • via Nuitee
M
Mrs • solo_traveller • gb
8
Beautiful scenery and lovely hotel.
Pros:

Beautiful views, nice rooms, reception staff were brilliant and helpful.

Cons:

Restaurant staff were hit and miss depending who was working.

2026-06-30 • via Nuitee