Hyatt Place Chicago/Naperville/Warrenville

Hotels
Commonwealth Hotels
8 (434 reviews)
27576 Maecliff Drive , Warrenville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Convenient location for events
Cons:
Loud construction noise
WiFi issues
Breakfast quality lacking

Categories

Cleanliness
7.89
Several reviews mention cleanliness positively, though issues like smoke smell were noted.
Service
7.86
Mixed sentiments with some praising staff friendliness, but issues with responsiveness were highlighted.
Location
8.9
Multiple reviews appreciated the hotel's convenient location for events.
Room Quality
8.35
Rooms were described as clean and comfortable, with some issues noted.
Amenities
7.38
Some amenities like breakfast were rated poorly, and the pool had issues.
Value for Money
7.34
Guests felt the price did not align with the quality, especially with breakfast and WiFi issues.
Food and Beverage
7.89
Breakfast was called adequate, but improvements were suggested.
Overall Experience
8.36
Despite certain issues, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:00

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place Chicago - Naperville/Warrenville. Each room features modern amenities like a flat-screen TV, mini refrigerator, and coffee machine, ensuring a relaxing stay.

Top-Notch Facilities
Enjoy a variety of on-site facilities, including an indoor pool, 24-hour fitness center, and a delicious restaurant. The hotel also offers laundry facilities and a 24-hour front desk for your convenience.

Convenient Location
Located just a short drive from Chicago Premium Outlets and with easy access to O'Hare Airport and downtown Chicago, our hotel is the perfect choice for both leisure and business travelers.

Book your stay now at Hyatt Place Chicago - Naperville/Warrenville for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 434 reviews
Cleanliness: 7.89
Service: 7.86
Location: 8.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.36
T
Tiera couple us
8
2026-04-11 via Nuitee
T
Tiera couple us
10
2026-04-06 via Nuitee
T
Terriona family_with_children us
10
2026-03-30 via Nuitee
B
Blair family_with_children us
10
Clean beautiful
Pros:

Beautiful very clean hotel. Beds are comfortable even the pull out bed was good. Rooms are large. We enjoyed the weight room. Weights up to 60lbs. Pool was beautiful and clean. Breakfast was amazing!

2026-03-29 via Nuitee
A
Ashley couple us
9
2026-03-29 via Nuitee
J
Junicia couple us
10
2026-03-26 via Nuitee
A
Anthony family_with_children us
1
This property only cares about taking your money and not your experience.
Pros:

Booked 2 nights at the Hyatt Place based on the looks of the clean rooms online and the location.
Don't believe everything you see online. I liked nothing about this property.

Cons:

The pictures of the rooms online did not match our experience. The room was dirty and dingy feeling. Shower was dirty, and carpets were stained. The best part of being disgusted was the bugs I found in each of the Queen beds. Complained to the front desk and they moved us rooms for the night, but the next room was not much different...Just no bugs in our bed this time. Management never reached out even tho we tried to contacting them several times. The manager and asst manager VM's were full and Hyatt customer has done nothing to help put me in contact with the manger to discuss our stay. I called and opened a case with Hyatt customer care and they told me, (After I called 5 days later to follow up) that the property couldn't find any evidence of the bugs, even though we killed the bugs we found and left them in the bathroom in a tissue. Not a place I would recommend.

2026-03-20 via Nuitee
W
W Michael solo_traveller us
10
Pros:

The room was beautiful ! The entire facility was very clean and nicely decorated. The tall gentleman who checked us in was very helpful with his guidance and directions to business places that I needed to visit, as well as restaurants close by an evening meal. I will definitely book a room here the next time I'm in town.

Cons:

There was no microwave in my room. I didn't like the TV remote set-up. It was very difficult to navigate through the channels during commercial breaks or just to check another channel to see what was playing.

2026-03-14 via Nuitee
M
Maricela family_with_children us
10
Fantastic
Pros:

Breakfast was great, front desk was very nice!

2026-03-11 via Nuitee
S
Shavonda family_with_children us
5
Pros:

I like the location and the bed was super comfortable and clean!

Cons:

The 3rd shift staff (female with jet black hair placed in a bun her height was on the shorter side) was nowhere to be found. They have Ads for The Placery all over, so I tried calling the front desk but no answer waited 30 mins called again and waited another 30mins and called again and no answer. So I finally walked down to the front desk no one there. There was a group of people with their belongings appearing to be waiting to check in. So I yelled Hello, a few minutes later the lady walked out from the back rolling her eyes saying Yeah. I said I'm just wondering how to place an order for The Placery. She said you do it with me but there are only 2 menu items available to order. I'm not sure if that was true given the fact she hadn't been at the desk in at least an hour and when I came down she had an attitude that I said Hello. My husband went down to the car A little over an hour after that and there was still no one at the desk or even close by.



The last thing was the pool area we got down there around 6pm. The water was SOOOOOOOO cloudy I couldn't even let my kids swim for long. We stayed probably 30 mins, and went up after and immediately showered.

2026-03-09 via Nuitee
P
Peter solo_traveller sk
10
Fully satisfied
Pros:

Good place, with the refreshments and evening bar just next to the reception. relaxation Swimming and fitness possible.

2026-03-09 via Nuitee
B
Brandi extended_group us
10
Great place! Highly recommend
Pros:

Rooms were very clean and comfortable, breakfast was fantastic

Cons:

Trash bins didn’t have bags in them

2026-03-08 via Nuitee
T
Thomas solo_traveller us
10
Looking forward to my next visit so I can stay there again.
Pros:

Ate breakfast all 3 mornings, I loved it. I took pictures of my food and sent to my wife and daughter. My wife responded; Hope you don’t expect that much variety of food when you get home.

Cons:

Sorry can’t think of any thing.

2026-03-02 via Nuitee
D
Donald couple us
9
Pros:

Paulina at the front desk was very professional and pleasant.

2026-01-16 via Nuitee
T
Tony couple us
8
2026-01-11 via Nuitee
S
SherilynT94 NONE Winnipeg, Manitoba
10
Great Place to Stay
Pros:

We visited the hotel on a recent trip for a family wedding. The location was 5 minutes from the reception and easily accessible from the freeway.
The hotel lobby/breakfast room was light and airy, plenty of tables for our group. The breakfast was plentiful with both cold and hot choices, and it was different every day.
The rooms were large and very clean, we had 2 queens and a sofa bed. Bathroom tiles (floor and countertop) could use a little refreshing, but otherwise the rooms were great.
Pool area was not large and the water was quite cold, but the kids had fun anyway. Would have enjoyed a hot tub in the pool area.

2026-01-10 via Tripadvisor
M
Mercede couple us
9
2026-01-02 via Nuitee
D
Danielle couple us
10
Pros:

Friendly and very clean

Cons:

The pool wasn’t open but they did let us go next door and swim

2025-12-28 via Nuitee
S
Scott solo_traveller us
10
Great stay
Pros:

Very clean and nice emps

Cons:

One of my keys didn’t work so I had to come down to get a new key

2025-12-27 via Nuitee
R
Renata family_with_children us
1
Cons:

The staff refused to check us in, saying manager decided so.

2025-12-18 via Nuitee