Pillows City Hotel Brussels Centre

Hotels
•
Sandton Hotels
9 (3554 reviews)
Rue des Paroissiens 15-27 , Brussels , be

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    People 2 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3554 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
K
Kaori • couple • jp
9
2026-04-11 • via Nuitee
J
James • family_with_children • gb
8
2026-04-10 • via Nuitee
E
engin • couple • tr
9
2026-04-10 • via Nuitee
J
Jörg • family_with_children • de
9
War eine schöne Zeit
Pros:

Soweit war alle ok

Cons:

Fällt mir nichts ein.

2026-04-08 • via Nuitee
J
Jessica • couple • my
10
Location fantastic, staff great, comfortable, staff very attentive and helpful
Pros:

It’s a boutique hotel, quiet area and air conditioning is good. The staff are very helpful. I chose a slightly bigger room and it was s comfortable

Cons:

Nothing

2026-04-08 • via Nuitee
M
Marilyn • family_with_children • de
9
Pros:

Room was comfortable, great location, friendly staff

Cons:

The shower could be better: some water gets out and the floor gets a bit too wet. But everything else was great

2026-04-06 • via Nuitee
F
Franck • family_with_children • fr
9
2026-04-06 • via Nuitee
E
Esther • solo_traveller • es
10
2026-04-05 • via Nuitee
R
Rebecca • family_with_children • au
10
2026-04-05 • via Nuitee
D
Davy • solo_traveller • be
9
Genoten van het verblijf
Pros:

Vriendelijkheid en behulpzaamheid van personeel! We hadden uiteindelijk een probleem met de afrekening. Het bedrag tussen Booking en hotel was niet correct. Marnix op een correcte vriendelijke en behulpzame receptionist rechtgezet en opgelost!

Cons:

Niets eigenlijk! Ze kunnen nog een beetje fine tune.
Zoals het zeer uitgebreid lekker ontbijtbuffet sneller aanvullen. Het koffie automaat in de kast misschien toch overwegen om op een andere plaats te zetten. Staat vrij hoog en te weinig licht om te zien waar je de cup moet insteken of moet duwen voor koffie te zetten. Idem voor bijvullen van water.

2026-04-05 • via Nuitee
D
Davy • couple • be
9
Zeer goed hotel en is een aanrader!
Pros:

Zeer vriendelijk en behulpzaam personeel! Ook de accommodatie was goed! Kamers heel mooi en ruim! Ligt heel dicht bij centraal station.

Cons:

Ze kunnen nog een beetje fine tune.
Zoals het zeer uitgebreid lekker ontbijtbuffet sneller aanvullen. Het koffie automaat in de kast misschien toch overwegen om op een andere plaats te zetten. Staat vrij hoog en te weinig licht om te zien waar je de cup moet insteken of moet duwen voor koffie te zetten. Idem voor bijvullen van water. Maar zoals gezegd zijn dit eerder tips om de lat nog hoger te leggen.

2026-04-05 • via Nuitee
S
selda cristina • couple • be
10
Très pro
Pros:

Tout

2026-04-04 • via Nuitee
M
McEvilly • couple • au
10
2026-04-03 • via Nuitee
M
Marie • couple • gb
10
Fabulous short break in Brussels. Most comfy bed. Would definitely return.
Pros:

Brilliant location. The most comfy bed.

Cons:

Nothing

2026-04-01 • via Nuitee
N
Niels • extended_group • nl
8
2026-03-31 • via Nuitee
F
FZ • family_with_children • ma
10
Pros:

Hotel bien placé très propre personnel tres gentille serviable

2026-03-30 • via Nuitee
D
David • family_with_children • br
10
2026-03-30 • via Nuitee
P
Paul • solo_traveller • ch
9
2026-03-30 • via Nuitee
A
Antonio • family_with_children • es
7
Pros:

Habitación, ubicación

Cons:

Restauración

2026-03-29 • via Nuitee
P
Patrick • family_with_children • be
8
2026-03-27 • via Nuitee