Pillows City Hotel Brussels Centre

Hotels
Sandton Hotels
9 (3587 reviews)
Rue des Paroissiens 15-27 , Brussels , be

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    People 2 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3587 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
A
Arlene couple us
9
Pleased with selction for all the above reasons.
Pros:

We took the train to different cities often so being close to train station was great. Room was fine, but could have been a little bit bigger. Bed and pillows were very comfortable with the hotel living up to name. Breakfast was great but expensive.

Cons:

Not much.

2026-05-01 via Nuitee
I
Ing Yang solo_traveller nl
10
2026-05-01 via Nuitee
D
David couple gb
7
Straightforward, not luxurious and on the expensive side. Great location
Pros:

Location and staff

2026-04-28 via Nuitee
J
Javier solo_traveller fr
9
Pros:

La ubicación, el desayuno.

2026-04-27 via Nuitee
S
Slujitoru extended_group ro
10
Minunat!
2026-04-27 via Nuitee
G
GABRIELA solo_traveller ro
10
Pros:

Amplasat foarte aproape de Gara Centrală și de centrul orasului, hotelul Pillows este alegerea potrivită pentru orice turist. Servicii de calitate asigurate de un personal calificat. Recomand!

2026-04-26 via Nuitee
N
Nilima couple us
8
Good location and breakfast was good
Pros:

Location

Cons:

Room too small

2026-04-26 via Nuitee
H
Hildegard solo_traveller at
9
2026-04-26 via Nuitee
J
John solo_traveller au
9
Modern and comfortable hotel.
Pros:

A modern, very clean and well presented hotel. The room was spacious enough and included a comfortable chair and a desk. Comfortable bed and good bathroom. Having a room safe and mini fridge were great features. The hotel is in a side street close to the cathedral so in a fairly quiet area. It is easy walking distance to the Grand Place, palace, parks and the Central Station. Very close to metro. Helpful staff. I enjoyed my stay.

Cons:

Noise from other guests in the corridors returning late and inconsiderate of other guests - talking loudly, etc. A lot of civil works going on in the central station and cathedral area made finding the hotel quite difficult upon arrival at the station. Brussels public transport is a bit complicated and confusing as the metro/trams and trains require separate and different types of ticketing.

2026-04-21 via Nuitee
U
Ulrich couple de
9
Prima für einen kurzen Städtetrip.
Pros:

Einfaches schönes modernes Design

Cons:

Der Dreck in der Straße des Hoteld

2026-04-21 via Nuitee
T
Tomoya couple jp
9
2026-04-20 via Nuitee
J
Jacobus couple nl
8
2026-04-20 via Nuitee
B
Bogdan solo_traveller ro
8
2026-04-19 via Nuitee
N
Naiké couple be
10
2026-04-18 via Nuitee
H
Heather couple us
9
Really enjoyed my stay, staff were great.
Pros:

Great room and location

Cons:

No complaints

2026-04-17 via Nuitee
A
Anton couple pt
8
2026-04-14 via Nuitee
C
Charlotte solo_traveller lu
9
Great location and very nice hotel!
Pros:

Very friendly staff and nice rooms!

Cons:

All was fine!

2026-04-14 via Nuitee
J
Jovan couple rs
10
Fantastic in every aspect
2026-04-14 via Nuitee
F
Filip solo_traveller be
9
2026-04-13 via Nuitee
S
SENAVE solo_traveller fr
8
Pros:

L emplacement géographique

Cons:

Le petit déjeuner

2026-04-13 via Nuitee