Pillows City Hotel Brussels Centre

Hotels
•
Sandton Hotels
9 (3651 reviews)
Rue des Paroissiens 15-27 , Brussels , be

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    People 2 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3651 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
G
Guillaume • solo_traveller • fr
10
Excellent
Pros:

Tout

2026-07-25 • via Nuitee
M
Murat • couple • tr
7
Pros:

Tesis konumu olarak central tren istasyonuna ve meydana yürüme mesafesi. Her gün odaya görevliler geldi günlük küçük sulardan bıraktı. Yastıkları rahattı.

Cons:

Odalar biraz küçük valizleri açınca rahat hareket etmek çok zor. Son gün oda kartımız iptal edilmiş bunun nedenini anlayamadık söyleyince açıldı tabi ama ellerimizde alışveriş paketleriyle dönmek pek de hoş olmadı. F/p olarak bizce pahalı biraz. Tekrar gelsek muhtemelen farkli seçenekleri değerlendirirdik. Ayrıca biz booking den alırken vergiler ve ek ücretler dahil şeklinde almıştık. Fakat bizden ayrılırken şehir vergisi aldılar ?? Baştan bu durumun bildirilmesi gerektiğini düşünüyorum. Kendimizi kötü hissetmemize neden oldu.

2026-07-24 • via Nuitee
M
Maria • couple • es
10
Genial
Pros:

La ubicación, comodidad, los trabajadores muy amables, la limpieza

2026-07-24 • via Nuitee
M
Michael • solo_traveller • il
9
2026-07-23 • via Nuitee
F
Fabrizio • couple • it
10
Pros:

Posizione, pulizia, comfort, supporto

Cons:

Niente

2026-07-23 • via Nuitee
M
Mamuka Maruashvili • solo_traveller • ge
9
Pros:

The staff at reception and in the breakfast room are very friendly; they’re helpful and provide detailed answers to any questions that arise

Cons:

Nothing

2026-07-22 • via Nuitee
M
Miroslav • couple • sk
8
Pros:

Great location, very good breakfast, comfortable bed

Cons:

Issues with WiFi

2026-07-21 • via Nuitee
K
Kesi • solo_traveller • gb
10
Stylish considered hotel
Pros:

Exceptional stylish hotel, just round the corner from Centraal Station. Friendly welcome at reception. Had spent the days before staying in a clinical plain hotel, so the considered style of Pillows, with radio, notebook and great lighting, was an absolute tonic.

Cons:

I had an internal-facing room, suspect external-facing rooms have quite different natural light

2026-07-21 • via Nuitee
M
Miroslav • couple • sk
8
Pros:

Location, breakfast, bed, fast check in

2026-07-21 • via Nuitee
Y
YOUSSEF • family_with_children • fr
9
2026-07-20 • via Nuitee
N
Nicolas • solo_traveller • fr
10
Pros:

L accueil

2026-07-20 • via Nuitee
R
Renato • extended_group • br
7
Pros:

Localização

Cons:

Atendimento.
Funcionário que fez o check in me passou informações incorretas a respeito do pagamento, o que me trouxe prejuízo

2026-07-20 • via Nuitee
C
charlotte • solo_traveller • be
9
2026-07-19 • via Nuitee
S
Selin • couple • tr
9
Pros:

Herşey gayet düzgün ve temizdi. Otelin lokasyonu çok çok iyi

Cons:

Sabah kahvaltısı pahalı

2026-07-19 • via Nuitee
M
Martijn • couple • nl
10
2026-07-19 • via Nuitee
M
Mohamed • couple • ae
10
2026-07-19 • via Nuitee
F
Felipe • couple • cl
10
Vacaciones en pareja
Pros:

Excelente ,ubicación,desayuno,amabilidad

2026-07-19 • via Nuitee
T
Thu • family_with_children • fr
8
Très sympa
Pros:

Accueil, emplacement

Cons:

Petit déjeuner cher

2026-07-19 • via Nuitee
I
Irene • extended_group • us
10
Absolutely perfect!
Pros:

This hotel had the comfiest beds we’ve ever had in a hotel! Great location, wonderful staff, perfect accommodations. The restaurant was wonderful and the food delicious!

2026-07-18 • via Nuitee
J
Joern Kramer • solo_traveller • de
9
2026-07-17 • via Nuitee