Courtyard by Marriott Hagerstown

Hotels
•
Courtyard by Marriott
8.6 (264 reviews)
17270 Valley Mall Road , Hagerstown , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
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Review Highlights

Pros:
Very clean
Convenient location
Welcoming staff
Nice pool
Comfy linens
Cons:
Unpleasant smell in halls/rooms
Restaurant food quality
Slow restaurant service

Categories

Cleanliness
8.31
Very clean yet there were concerns about unpleasant smells in the halls and rooms.
Service
9.28
Front desk was welcoming and professional.
Location
9.32
Convenient location near shopping and restaurants.
Room Quality
8.77
Room bed linens were very nice and comfy, though the bed might be hard for some.
Amenities
8.8
Nice pool and gathering areas.
Value for Money
8.76
Great quality for the price.
Food and Beverage
6.81
Hotel restaurant has a terrible food quality with slow service.
Overall Experience
8.78
Most aspects were enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:03

Property Description

Convenient Location
Situated off Interstate-81, adjacent to Valley Mall, and a short drive to downtown Hagerstown, Courtyard by Marriott Hagerstown offers easy access to local attractions.

Modern Amenities
Enjoy a relaxing stay in spacious rooms equipped with a 32-inch flat-screen TV, free Wi-Fi, and a mini-refrigerator. Unwind in the indoor pool or stay active in the modern gym.

Dining Options
Savor American cuisine at The Bistro for breakfast and dinner, complemented with Starbucks coffee. Don't forget to take advantage of free access to the hot tub and complimentary on-site parking.

Ready to experience comfort and convenience at Courtyard by Marriott Hagerstown? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 264 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 6.81
Overall Experience: 8.78
P
Paul • couple • us
6
Pros:

No free coffee in the morning? We've never been to a hotel that doesn't provide a complimentary cup of coffee.

2026-04-18 • via Nuitee
K
Kayla • solo_traveller • us
10
2026-04-07 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-03-19 • via Nuitee
D
Dannelle • couple • us
10
Wish i could stayed longer
Pros:

Nice place

Cons:

No free breakfast

2026-03-19 • via Nuitee
N
Nichole • couple • us
5
Would not stay at this particular location again.
Pros:

Clerk was nice at check in and out.

Cons:

Lack of cleanliness in the room;

There were hair shavings still in the sink and on the faucet knob.

Visible splatter marks on the mirror most likely from tooth paste

The inside of the toilet had not been cleaned and had clear visible markings.

The room smelt of Body odor when first got in.


This was the most expensive hotel in a five day stretch we had for road tripping and yet the dirtiest.

2026-03-16 • via Nuitee
J
jonella • family_with_children • us
10
2026-02-28 • via Nuitee
C
Catherine • couple • us
6
2026-02-25 • via Nuitee
M
Michael • extended_group • us
8
2026-01-19 • via Nuitee
K
Keith • couple • us
10
2026-01-19 • via Nuitee
C
Carolyn • couple • us
10
Will return when visiting Hagerstown
Pros:

Very clean
Convenient location

Cons:

Enjoyed the stay

2025-12-29 • via Nuitee
W
Wanda • family_with_children • us
9
Stay was good
Pros:

I didn’t have breakfast.

Cons:

There is a smell that’s not pleasant. You smell it in halls and when you walk in room. I thought the smell was just in room I was assigned, but when I asked for another room due to the smell, the new room smelled. Also the entire hall smelled.

2025-12-22 • via Nuitee
C
croom • couple • us
10
ok
Pros:

ok

Cons:

communication follow up with the manager - julie

2025-11-07 • via Nuitee
D
Demarco • couple • us
9
2025-11-04 • via Nuitee
A
Artem • extended_group • ca
10
2025-10-26 • via Nuitee
J
Jayne • couple • us
9
Pros:

Very pleasant lobby and gathering area, nice pool, room bed linens very nice and comfy. Great walk in shower and in very good shape.

Cons:

Towels were a little cheap and same with pillows. Wish you had Bedgear pillows. But I’d give stay a 9. Great quality for the price!

2025-10-20 • via Nuitee
J
John • partner
10
Pros:

Breakfast not included as advertised

2025-10-12 • via Nuitee
M
Michele • family
10
Pros:

We like to have new towels daily when there are 4 people and no were to hang towels

2025-10-12 • via Nuitee
M
Miriam • couple • us
10
2025-10-12 • via Nuitee
M
Mary • couple • us
9
2025-10-12 • via Nuitee
S
Sarah • family
10
Pros:

Very clean

2025-10-10 • via Nuitee