Comtes de Challant

Hotels
Independent
9 (56 reviews)
Località Chez Sapin, Fenis, AO, 11020 , Fenis , IT

Pets allowed

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Ski storage
Wheelchair accessible
Elevator
Conference space
Hiking/biking trails nearby
Ski storage
See all facilities

Review Highlights

Pros:
Good value for money
Welcoming atmosphere with ethical principles
Cons:
Limited dinner menu
Noise disturbances from nearby venues

Categories

Cleanliness
8.5
The hotel was clean, but some reports of noise suggest management could improve monitoring.
Service
9.5
Staff were empathetic, particularly those with special needs; however, there was no apology for the meal complaint.
Location
9.5
The hotel is well-located for travelers, easily accessible and close to attractions.
Room Quality
9
Rooms are spacious with nice views, but the old-fashioned style may not appeal to all.
Amenities
9
Amenities were satisfactory; however, the restaurant's limited dinner menu was disappointing.
Value for Money
9.5
Excellent value for the price, particularly with spacious rooms and a nice location.
Food and Beverage
7.5
Disappointing meal quality; menu did not match expectations as per the website.
Overall Experience
9.5
We enjoyed the overall stay despite the restaurant issues, and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:11

Property Description

Terrace and Garden Views
Enjoy breathtaking views from the terrace and garden of our hotel, providing a serene escape for our guests.

Amenities Galore
Indulge in complimentary Wi-Fi, room service, and a cozy bar/lounge to unwind with your favorite drink during your stay.

Event Spaces and More
Host your special events effortlessly with our spacious conference areas and meeting rooms, while our multilingual staff ensures a smooth experience.

Ready to immerse yourself in the beauty and convenience of Comtes de Challant? Book your stay now and discover all that our hotel in Fenis has to offer!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AOT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 56 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9.5
Food and Beverage: 7.5
Overall Experience: 9.5
C
Claude
8
Pros:

Excellent rapport qualité prix, chambre vaste avec petit balcon et vue sur le château
Une adresse très sympa pour une étape sur la route de l’Italie

2025-09-26 via Nuitee
C
Claude partner
8
Pros:

Excellent rapport qualité prix, dommage que nous n’ayons pa pu profiter du restaurant le soir, annoncé comme complet alors que seulement 3 tables ont été occupées
Très bon hôtel pour faire une étape sur le chemin de l’Italie, nous reviendrons au retour

2025-09-18 via Nuitee
P
Paul family
6
Pros:

We loved the old fashioned feel of the hotel and beautiful views of Fenis castle and the mountains. The hotel was tranquil. Easy parking outside.
This is an "ethical" hotel. The ethos is great, it gives young people with special needs the opportunity to gain skills and confidence in a busy hospitality environment. The young staff we met were lovely, and they are really what make the hotel.
Where it falls down a little is in the management.
The website for the hotel shows a lovely menu. So we booked our evening meal there, confident we had made a good choice. Once we had sat down however, we were presented with a one sheet very sparse menu of 3 starters, 3 mains and 3 desserts.
Tired after many hours driving, we chose from the limited menu. The mains were a salad, a vegetable tart, and turkey escalope.Our turkey escalope was the worst meal we have ever had anywhere. Terribly oversalted and resembling a British school dinner in taste & appearance. Quite like anything we have experienced not only in Italy but anywhere in Europe. With so many traditional northern Italian dishes to draw from, one wonders why turkey was chosen.
My wife's vegetable tart consisted of two tiny tartlets which were tasteless.
None of us enjoyed our meal, except for the pasta starters which were good.
The waitress said she would give the chef our feedback, but there was no apology.
The menu on the website is misleading, bearing no resemblance to what's actually on offer, and should be amended.


2025-09-05 via Nuitee
D
Dirk partner
6
Pros:

Das Haus ist ziemlich in die Jahres gekommen, die Zimmer und Bäder recht oldstyle (für den Preis); die Reservierung per Whatsapp (auf der Website angepriesen) funktionierte trotz zweitägiger Kommunikation am Ende nicht, habe dann (sogar günstiger) über Expedia gebucht. Ist aber sehr verkehrsgünstig gelegen und sauber. Nachts war lange Lärm von einer Disco nebenan, um kurz nach 6 Uhr (blinder) Feueralarm im Hotel (kann keiner etwas dafür, aber es gab auch niemand vom Hotelteam mal „Entwarnung“). Im Restaurant gabs abends kein Platz mehr für uns, waren 5 Min. weiter in der Trattoria „Le Bourg“ - war sensationell gut. Frühstück war ok. Sehr positiv: Es ist ein Inklusionshotel und dort arbeiten auch Menschen mit Handicap. Also: Kann man buchen, muss man aber nicht..;-)

2025-08-03 via Nuitee
R
Roberto partner
6
Pros:

Carina la struttura esternamente, camera nel complesso spaziosa ma non troppo pulita. Sicuramente aspetto da migliorare.

La colazione buona ma non vantava un grade assortimento

2025-06-23 via Nuitee
V
Verified traveler
10
Very nice hotel.
Pros:

Very nice hotel. Great breakfast. The only complaint is that the hotel internet is very bad.

2025-05-30 via Nuitee
R
Raffaello
8
Pros:

On my way from Switzerland to St.Vincent for family matters. Perfect for a one-night stay. Had a dog along, hotel well located for usual morning and evening strolls.Was there in winter, facility was almost empty, I imagine summer would be different. Altogether a nice hotel!!! :-)

2024-11-29 via Nuitee
G
Gilles partner
8
Pros:

Très calme et personnel serviable,et parle très bien le français.

2024-07-17 via Nuitee
R
Raphael
10
Pros:

Excelente. Fomos muito bem atendidos. Em todos os itens.

2024-04-04 via Nuitee
G
Giuseppe family
10
Pros:

Ottimo e accogliente, portano avanti in modo esemplare la filosofia dell’albergo etico. Complimenti!
Anche il ristorante è di ottimo livello.
Ci ritorneremo sicuramente con piacere

2023-07-10 via Nuitee
F
Frederique partner
10
Pros:

Sympathique hôtel pour une halte sur notre route vers un séjour de ski dans le Val d'Aoste.
Cette auberge éthique accompagne dans le travail des personnes en situation de handicap de façon remarquable.

2023-04-11 via Nuitee
V
Verified traveler
8
Respect : insertion des personnes handicapées
Pros:

Très touchés par l'équipe de service avec des personnes handicapées. On nous a expliqué que ce métier en plus d'être de travail, apprend à ces personnes l'autonomie dans leur vie personnelle à la maison. Chapeau bas !!
Sympathique endroit en dehors de la ville. Merci

2022-11-16 via Nuitee
A
Andree
10
Pros:

Toujours fidèle à lui-même. Hôtel de charme situé dans un cadre magnifique très bien tenu par une équipe efficace. Nous y retournerons.
Andrée

2022-10-05 via Nuitee
Y
yves rene
8
Pros:

Top accueil tres bien, parle le français tres sympathique. Restaurant sur place,tres bon rapport qualité prix, personnel souriant.

2022-07-30 via Nuitee
G
Giuseppe
10
Pros:

Accoglienza calorosa. Eccellente colazione.

2022-06-12 via Nuitee
F
Franca
10
Immersi nella natura e nella storia
Pros:

Bella esperienza, personale molto gentile, paesaggio spettacolare immersi nella natura e nella storia. Buono il ristorante , anche se i prezzi sono un po‘ alti per le pietanze proposte.
Bella clientela e Hall molto accogliente

2022-03-31 via Nuitee
C
Carla partner
10
Pros:

Accogliente e solidale

2022-03-06 via Nuitee
G
Giovanni partner
10
Pros:

Très agréable

2021-10-30 via Nuitee
A
Andree
10
Une belle soirée
Pros:

Chambre confortable, douillette et très bien chauffée. Hôtel type châlet très bien intégré dans un cadre montagneux et une vue magnifique sur le château de Fenis.
Bon accueil.
Bon repas.
A renouveler


de Fenis.
Bon accueil
Bon repas.
A renouveler

2021-10-16 via Nuitee
G
Giovanni partner
10
Pros:

Très joli parc à côté de l'établissement

2021-09-19 via Nuitee