Hotel Comtes De Challant Albergo Etico Valle d'Aosta

Hotels
8.5 (1530 reviews)
Località Chez Sapin , Fenis , IT
+39 0165 764353
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Ski storage
Television in common areas
Free wired internet
Snack bar/deli
Playground on site
Offsite parking discounted rates available
Housekeeping on request
Wine release events
Reception hall
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Fantastic location and castle views
Spacious, well-kept rooms with good storage
Good breakfast (many positive mentions)
Free parking in front of main entrance
Inclusive and accessible for special needs
Good value for money
Homemade cakes and good dinner when available
Cons:
Restaurant sometimes closed / limited F&B options
Occasional poor/cheap breakfast reported
Some rooms dated (old bathrooms) and not well soundproofed (noise/dog barking)
Isolated report of insects (cimici) in a room
Inconsistent Wi‑Fi on the second floor (room 19)
Bright external lighting at night affecting room darkness

Categories

Cleanliness
8
Mostly praised ("pulizia impeccabile") but isolated reports of insects (cimici) and some dated rooms reduce the score slightly.
Service
9.3
Consistently highlighted as a strong point: friendly, attentive and helpful staff at reception and breakfast service across multiple reviews.
Location
9.5
Very strong: frequent mentions of excellent location with direct views of the castle, proximity to the castle and park and convenient position near the road.
Room Quality
7.8
Mixed: rooms are described as spacious with great views and good storage, but several notes about dated decor, noisy rooms (poor soundproofing) and an isolated bedbug report lower the rating.
Amenities
7.6
Parking and accessibility are positives (parking in front, inclusion for special needs), but amenities are weakened by a closed restaurant at times, variable breakfast quality and occasional inconsistent Wi‑Fi.
Value for Money
8.8
Generally seen as good value (explicit 'excellent rapport qualité prix') though a few guests noted cheaper-than-expected breakfast offerings.
Food and Beverage
8.2
Often praised breakfasts and good homemade cakes/dinners, but some guests reported a poor/cheap breakfast and the restaurant being closed on arrival.
Overall Experience
8.8
Overall positive and relaxing stays with welcoming staff and outstanding surroundings, tempered by occasional operational issues (closed restaurant, noise, isolated cleanliness issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Hotel in the heart of the Aosta Valley, at the foot of Fénis Castle, less than 1 km from the Nus motorway exit. Rooms have air conditioning, TV, private balcony with castle or mountain views, real parquet flooring, and bathroom with shower, WC and bidet with Argan toiletries. Solarium with mini pool/hot tub, bar, event rooms.

Important information:

Please note that a surcharge applies for arrivals after check-in hours.
- EUR 20 from 22:30 until 00:00
- EUR 40 after 00:00
All requests for late arrival are subject to confirmation by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AOT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 3 years old stay for € 13 per person per night when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Infant Policies

    Children of any age are allowed. Children up to and including 3 years old stay for € 13 per person per night when using an available cot. Children up to and including 3 years old stay for free when using an existing bed.

Location

Guest Reviews

8.5
Based on 1530 reviews
Cleanliness: 8
Service: 9.3
Location: 9.5
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
C
Cristina • family_with_children • it
10
Pros:

Posizione con vista fantastica e camera molto bella e grande

2025-10-18 • via Nuitee
F
Fenech • family_with_children • mt
10
Hotel immersed in nature's beauty
Pros:

Staff at the reception and those serving breakfast were very gentle, polite and helpful

Cons:

At times, WiFi on the second floor (room 19) was inconsistent

2025-10-16 • via Nuitee
N
Nunzio • family_with_children • be
10
Pros:

La gentillesse du personnel
Très attentif à nous

2025-10-16 • via Nuitee
J
Juri • family_with_children • it
10
2025-10-15 • via Nuitee
V
Vladislav • couple • ru
9
Идеально остановиться в дороге
Pros:

Находится рядом с замком и недалеко от трассы

Cons:

Староватые номера, но в достойном состоянии

2025-10-15 • via Nuitee
T
tiziano • couple • it
9
2025-10-15 • via Nuitee
I
isabelle • solo_traveller • fr
7
2025-10-14 • via Nuitee
L
Lorenzo • couple • it
8
2025-10-14 • via Nuitee
C
Caterina • family_with_children • it
10
Rilassante
Pros:

Gentilezza del personale, colazione molto buona, posizione, ampiezza e pulizia camera

Cons:

Che non siamo stati avvisati in fase di prenotazione che il ristorante era chiuso

2025-10-14 • via Nuitee
N
Nidecker • couple • ch
5
2025-10-14 • via Nuitee
I
isabelle • solo_traveller • fr
7
2025-10-14 • via Nuitee
F
Federica • couple • it
9
Pros:

L'accoglienza molto cordiale, la pulizia impeccabile. La posizione con una bellissima vista sul castello e vicino ad un parco.

2025-10-13 • via Nuitee
J
Jeanette • family_with_children • mt
10
Pros:

The surroundings were outstanding and the inclusion of persons with special needs was lovely. Staff was very welcoming. Parking right in front of main entrance.

2025-10-13 • via Nuitee
L
Linda Gobbo • couple • it
7
Stanza ben strutturata
Pros:

La camera aveva una splendida vista direttamente sul castello di Fénis. La camera è ben curata e con molti spazi per i bagagli. Il personale è molto gentile e premuroso.

Cons:

L'unica pecca è che in camera abbiamo trovato diverse cimici, ma la colpa non era di chi si e occupato della pulizia della camera. Purtroppo noi abbiamo soggiornato nel periodo autunnale, dove questi insetti sono numerosi

2025-10-12 • via Nuitee
D
davide • couple • it
8
Accogliente
Pros:

La gentilezza e disponibilità dello staff, la posizione ottima e il parcheggio gratuito

Cons:

La camera era un po’ vecchiotta e poco insonorizzata: c’era un cane grande due stanze affianco che continuava ad abbaiare fin dalla mattina presto il che non ci ha permesso di riposare bene.

2025-10-12 • via Nuitee
N
Nudo • family_with_children • it
10
2025-10-10 • via Nuitee
L
Lucygi • couple • it
8
2025-10-09 • via Nuitee
S
Stela Aurelia • couple • ro
10
2025-10-07 • via Nuitee
M
MarcGSdriver • extended_group • be
8
2025-10-06 • via Nuitee
R
Roxana-Alexandra • couple • it
10
Pros:

Loved the room, nice view. Really good breakfast.

2025-10-05 • via Nuitee