Hotel Galerija

Hotels
7.9 (392 reviews)
Pogaciceva 11 , Zagreb , hr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality of food
Cons:
Cleanliness issues
Inconsistent room quality
High fees for pets

Categories

Cleanliness
6.9
Multiple complaints about room cleanliness and bugs indicate below-standard cleanliness.
Service
8.9
General positive comments about friendly and helpful staff across multiple reviews.
Location
8.4
The hotel’s location is frequently mentioned positively, especially for convenience during travel.
Room Quality
6.9
Concerns regarding room quality, including outdated bathrooms and instances of rooms not matching descriptions.
Amenities
7.9
Amenities received some mild criticism but overall were considered standard for the price.
Value for Money
7.4
Value perception is mixed, with high charges for pets versus amenities provided.
Food and Beverage
8.4
Positive mentions regarding the quantity and quality of food, especially breakfast.
Overall Experience
8.4
Despite some issues, several guests indicated they would return, suggesting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:29

Property Description

Hotel Galerija: A Charming Family-Run Gem in Zagreb

Convenient Location: Located just 500 meters from the A1 Motorway access and 3 km from Arena Zagreb, Hotel Galerija offers easy access to key attractions.

Comfortable Rooms: Air-conditioned rooms with desks, minibars, and modern bathrooms ensure a comfortable stay for guests.

Dining and Relaxation: Indulge in delicious Croatian cuisine at the on-site restaurant, unwind at the bar, or book beauty treatments for a pampering experience.

Ready to experience the warmth and hospitality of Hotel Galerija? Book your stay now for an unforgettable Zagreb getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 392 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.4
C
Cosimo • couple • it
8
Buono
Pros:

Buona ma scomodo hai servizi

Cons:

Un po' fuori dalla città

2026-01-29 • via Nuitee
J
Jerman • family_with_children • hr
10
2026-01-29 • via Nuitee
D
Daria • family_with_children • ua
10
Pros:

All

2026-01-19 • via Nuitee
M
Marinić • solo_traveller • hr
10
2026-01-19 • via Nuitee
T
Tonka • family_with_children • at
7
2026-01-19 • via Nuitee
I
Ivo • couple • gb
5
It was ok for a short overnight stay.
Pros:

Service and price.

Cons:

Bethroom outdated abd carpet is dirty.

2026-01-19 • via Nuitee
N
Nata • family_with_children • hr
3
Zaobici, prevelika cijena za nikakvu uslugu.
Pros:

Ovo je hotel u koji stanete samo ako Vam je bas potreba. Stali smo jer smo bili previse umorni i vremenske prilike nisu dopustale da vozimo dalje. Svjesni smo da je ovo hotel sa 3 zvjezdice, ali ipak trebaju postojati nekakvi minimalni standardi. Cura na recepciji totalno needucirana. Na nijedno pitanje nije dala svrsishodan odgovor. Hotel kao da je u remontu. Ili pred zatvaranje. Krevet mekan kao da spavamo na zracnom duseku. Sreca da nismo uplatili dorucak, jer ono sta smo ujutro vidjeli je van svakog standarda. Prevelika cijena, zaobilaziti u širokom luku !

Cons:

Neljubazno i needucirano osoblje, neudobni kreveti, radovi po cijelom hotelu, los dorucak. Zacepljen odvod u wc-u.

2026-01-11 • via Nuitee
S
Sekula • family_with_children • hr
9
2026-01-02 • via Nuitee
S
Sinan • couple • si
8
2026-01-01 • via Nuitee
L
Ljilja • family_with_children • hr
10
2026-01-01 • via Nuitee
I
Ivan • extended_group • hr
10
Pros:

Ljubazno osoblje

2025-12-29 • via Nuitee
D
Dragan Covic • family_with_children • es
10
2025-12-26 • via Nuitee
A
Anna • extended_group • pl
3
Not recommended at all. They are better places in Zagreb
Pros:

Only location

Cons:

What they offer through booking is different from what you get. I traveled with husband and my mom, and we got the smelly and dirty room, where I couldn’t breathe and there were no hot water. We asked to change the room, and the first answer was „No, we don’t have any available”. When I said to give me money back suddenly they found a better room (still far away from the picks on booking). They also don’t care about the silence at night, the was a party in the room next to us, we couldn’t sleep to 2 a.m.

2025-12-23 • via Nuitee
Z
Zoran • extended_group • mk
8
2025-12-13 • via Nuitee
M
Matakovic • extended_group • hr
10
Pros:

Sve je bilo tip top,osoblje ljubazno mir i tišina sto nam je bilo jako lijepo.

2025-12-08 • via Nuitee
P
Perak • couple • hr
7
2025-12-07 • via Nuitee
B
Bregenzer • couple • at
5
Pros:

Da wir auf der Hunde Ausstellung in Zagreb waren, war die Lage für uns ideal, weil in der Nähe viel Auslaufmöglichkeit ist

Cons:

Wir hatten Hunde mit, die in Boxen geschlafen haben. Der Preis für die 6 kleinen Hunde war pro Nacht 90€. Nach Diskussion gewährte man uns einen 10€ Rabatt, also 80€/Nacht.
Wir zahlten also 234€ für 2 Personen für 2 Nächte und 160€ für die Hunde!!!
Guter Nebenverdienst und ob das dann hundefreundlich ist, sei dahingestellt.

2025-12-02 • via Nuitee
B
Branka • extended_group • hr
10
2025-11-23 • via Nuitee
A
Ali • extended_group • hr
10
2025-11-20 • via Nuitee
S
SINAN • family_with_children • fr
10
Très bien pour un arrêt d’une nuit sur un long trajet
Pros:

Emplacement, qualité du restaurant

Cons:

Décoration

2025-11-13 • via Nuitee