Hotel Santo Graal

Hotels
8.2 (1400 reviews)
Avenida Getulio Vargas, 511 , Aparecida , br

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Food service problems
Room size concerns

Categories

Cleanliness
7.53
Some reviews indicated issues with cleanliness, specifically mentioning needing cleaning in rooms.
Service
9
Consistently praised for friendly and attentive staff.
Location
9.04
Highly rated for its convenient location near the Santuário.
Room Quality
7.99
Rooms received positive feedback, though some noted issues like small sizes and poor infrastructure.
Amenities
8.02
Amenities generally considered good, with minor complaints regarding the pool and bar size.
Value for Money
8.48
Good value noted, especially in relation to cost and offerings.
Food and Beverage
7.03
Mixed reviews, praised overall but with notable complaints about meal organization and variety.
Overall Experience
8.5
Overall experiences shared positive sentiments, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:32

Property Description

Outdoor Pool, Gym, and Balcony Rooms

Hotel Santo Graal boasts an enticing combination of an outdoor pool, gym, and rooms with balconies, providing guests with the perfect blend of relaxation and recreation.

Delicious Buffet Breakfast and Restaurant

Start your day right with a buffet breakfast offering fresh fruits, a variety of breads, and cakes. Additionally, indulge in the local beers and pizzas served at the restaurant and bar, ensuring a delightful culinary experience.

Entertainment Options and Nearby Attractions

From billiards and chess in the games room to a playground for children, Hotel Santo Graal offers diverse entertainment options. Moreover, its proximity to Aquário de Aparecida and the Mini Shopping Mall presents convenient opportunities for exploration and leisure activities.

Book your stay at Hotel Santo Graal for a memorable and enjoyable experience!

Important information:

Electric vehicle charging station free for our guests.

Please note that pets are allowed on weekdays, upon request.

In response to the Coronavirus (COVID-19), additional safety and hygiene measures are being taken at this accommodations.

Please inform Hotel Santo Graal in advance of your expected arrival time. To do this, you can use the Special Requests box when booking, or contact the property directly using the details provided in your booking confirmation.

Prepayment via bank transfer is required to secure your reservation. The property will contact you after booking to provide payment instructions.

You must show a valid photo ID and credit card upon check-in. Please note that Special Requests are subject to availability and additional charges may apply.

Restaurant closed from Fri, Aug 7th. from 2020 until Tue., Sept. 01 of 2020

Restaurant closed from Fri, Aug 7th. from 2020 until Tue., Sept. 01 of 2020

Bar closed from Fri, 07 Aug. from 2020 until Tue., Sept. 01 of 2020

Sauna closed from Fri., 07 Aug. from 2020 until Tue., Sept. 01 of 2020

Gym closed Fri, Aug 07 from 2020 until Tue., Sept. 01 of 2020Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JPA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.2
Based on 1400 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
P
Priscila • couple • br
8
2026-07-18 • via Nuitee
E
Edson • family_with_children • br
10
2026-07-16 • via Nuitee
A
antonio adauto • extended_group • br
7
Cumpriu bem os objetivos para estadia de um dia
Pros:

Localização

Cons:

O restaurante é apenas razoável.

2026-07-16 • via Nuitee
I
Isabelle • couple • br
8
Pros:

Da pra ir a pe ate o santuário

Cons:

Muito lotado

2026-07-04 • via Nuitee
H
HELIO • couple • br
10
2026-06-28 • via Nuitee
M
Maria do Socorro • extended_group • br
10
Tudo maravilhoso
Pros:

Da acomodação, do café da manhã, jantar maravilhoso! Funcionários atenciosos e uma excelente localização

Cons:

Nada

2026-06-23 • via Nuitee
B
Bruno • solo_traveller • br
10
2026-06-23 • via Nuitee
P
PAULO CÉSAR • solo_traveller • br
8
Pros:

Da localização e da estrutura do hotel, em geral.

Cons:

Da falta de pontualidade, para início das refeições, do espaço reduzido do restaurante, do ar condicionado, com vazamento de água na sacada e da torneira com vazamento de água

2026-06-22 • via Nuitee
A
Arnaldo FRANCO • solo_traveller • pt
8
Pros:

Visita Guiada oferecida pelo hotel muito instrutiva
Localização excelente. Café da manhã.

Cons:

Wc pequeno. Custo Benefício baixo.

2026-06-22 • via Nuitee
D
Debora • couple • br
8
Pros:

Limpeza, conforto e localização são os pontos chaves da acomodação

Cons:

Pelo fluxo de pessoas, há a necessidade de planejamento e dimensionamento de itens para o café da manhã e almoço como pratos e copos, isso faltou em todas as refeições que fizemos no local.

2026-06-22 • via Nuitee
M
Marcus Vinicius • solo_traveller • br
10
Pros:

Localização excelente, em frente a basílica. Funcionários extremamente educados, quarto limpo e todo funcional. Ainda ganhamos um tour guiado a basílica de cortesia.

2026-06-22 • via Nuitee
M
maria aparecida • family_with_children • br
6
Pros:

O hotel é bem localizado, mas por ser um dos mais caros da plataforma eu esperava mais , são quartos limpos , mas simples , café e refeições básicas .

2026-06-09 • via Nuitee
D
Davanso • couple • br
10
2026-06-08 • via Nuitee
B
Beatriz Schwening • solo_traveller • br
5
Não vale o que oferece
Cons:

Achei caro pela qualidade do hotel..

2026-06-08 • via Nuitee
B
Bruno Cesar Do Canto • family_with_children • br
10
Maravilhosa
Pros:

Lugar sensacional, vista do nosso quarto espetacular, café da manha maravilhoso.

2026-06-08 • via Nuitee
L
Lana Kelly • solo_traveller • br
5
Bom, mas tem pequenas coisas para melhorar
Pros:

Ótima localização e a questão de ter restaurante dentro do hotel, o que facilitaria muito se eu não quisesse comer fora, o café da manhã é muito bom também.

Cons:

No dia que cheguei o cobertor estava com cheiro de usado, não tive coragem de usar e o que mais me decepcionou foi o restaurante da piscina. Depois de chegar um pouco tarde de uma viagem cansativa, fui almoçar lá, pedi um contrafilé (pedi a carne no ponto), demorou extremamente para chegar (só tinha eu no restaurante), quando chegou a carne estava super dura, aquilo nunca foi um contrafilé e o ponto da carne veio muito mal passada, parecia que eu tava cortando o boi vivo no meu prato.
Acabei cancelando a sobremesa que pedi por conta dessa demora.

2026-06-08 • via Nuitee
V
Vitor Inacio • couple • br
10
2026-06-05 • via Nuitee
L
Laercio Inacio • couple • br
10
2026-06-05 • via Nuitee
L
Luiz Gonzaga • couple • br
9
2026-06-05 • via Nuitee
G
Gurniak • solo_traveller • br
9
Lugar de descanso
Pros:

Hotel muito bom, ótima localização.

Cons:

Do atendimento no bar da piscina.

2026-06-02 • via Nuitee