Hotel Aroi Bierzo Plaza

Hotels
8.2 (2299 reviews)
Plaza del Ayuntamiento, 4 , Ponferrada , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
7.55
Some reviews mention the need for better cleanliness, specifically regarding the bedding.
Service
9.05
Reviews highlight exceptional and warm service from the staff.
Location
9.05
The location is consistently praised as ideal and central.
Room Quality
7.55
Some feedback suggests the rooms are small or have outdated amenities.
Amenities
7.55
The amenities are mentioned as basic or in need of improvement, especially the breakfast.
Value for Money
8.55
Generally seen as a good value for the location and service offered.
Food and Beverage
8.05
The breakfast was recognized as good, though some found it lacking variety.
Overall Experience
8.25
Most guests had a very positive stay with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:46

Property Description

Central Location
Hotel Aroi Bierzo Plaza is ideally situated in the heart of Ponferrada, just steps away from the Town Hall. Explore the city's attractions with ease, including the Bierzo Museum and Los Templarios Castle.

Charming Accommodations
Experience comfort and convenience in our attractive rooms featuring complimentary minibars, Wi-Fi, and air conditioning. Most rooms boast balconies and all are elegantly en suite, providing a relaxing retreat after a day of sightseeing.

Culinary Delights
Indulge in a culinary journey at our two restaurants. Enjoy a variety of tapas at Mesón La Taberna or savor regional dishes at La Violeta. Unwind at the bar-café or take advantage of our 24-hour front desk for any assistance you may need.

Book your stay at Aroi Bierzo Plaza for a memorable experience in Ponferrada!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9 per day.

Location

Guest Reviews

8.2
Based on 2299 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
J
JOSE MANUEL • couple • es
8
Pros:

Ubicación en plena Plaza del ayuntamiento.

Cons:

Necesitaría actualizar baños e instalaciones.

2026-05-16 • via Nuitee
J
JORGE • couple • es
10
Highly recommended
Pros:

Convenient, clean and quiet.

2026-05-16 • via Nuitee
P
Philip • couple • us
9
Pros:

The room was comfortable with a beautiful window. We loved the fact that it was dark at night (which it’s not always the case in other hotels), helping us to have a nice night of sleep.

2026-05-13 • via Nuitee
J
Juan • couple • uy
8
Muy correcto alojamiento
Pros:

Ubicación

Cons:

Aire acondicionado no funcionaba

2026-05-13 • via Nuitee
M
Miguel • couple • us
7
2026-05-12 • via Nuitee
M
m.luisa • solo_traveller • es
10
Pros:

La limpieza y ubicación

2026-05-12 • via Nuitee
J
Jeannette • solo_traveller • de
4
Cons:

Leider wieder nur ein Schachtfenster ( viel zu dunkel) .Es wird einem gesagt, dass man in den Garten schauen würde????
Und die Fußböden total verschmutzt.
Keine Reinigung!!!
Duschvorhang extremst gerochen!!

2026-05-12 • via Nuitee
F
Francisco • solo_traveller • es
9
2026-05-07 • via Nuitee
M
Mera • couple • es
6
Pros:

La ubicación

Cons:

No había aire acondicionado.....el calor era insoportable aún siendo abril.

2026-05-07 • via Nuitee
R
Raoul • solo_traveller • be
8
Pros:

Vriendelijk onthaal
Mooi uitgeruste kamers en sanitair

Cons:

-

2026-05-06 • via Nuitee
Y
Yvonne • couple • fr
9
Pros:

Tout etait parfait

2026-05-03 • via Nuitee
G
Gema • couple • es
7
Pros:

Céntrico y personal muy profesional.

Cons:

Los colchones muy muy mal.

2026-05-03 • via Nuitee
B
Bieito • couple • es
7
2026-05-02 • via Nuitee
G
González Rivas • solo_traveller • es
8
Pros:

El personal muy amable ☺️

2026-05-02 • via Nuitee
A
ainhoa • solo_traveller • es
6
Pros:

La ubicación es muy buena y son amables.

Cons:

Habitación MUY oscura. Tanto de luz natural como de luz artificial. No merece el precio.

2026-05-02 • via Nuitee
J
Javier Angel • couple • es
10
2026-05-02 • via Nuitee
E
Eleuterio González • couple • es
10
Pros:

El trato del personal tanto de recepción como en el desayuno

2026-04-28 • via Nuitee
E
Eleuterio González • couple • es
10
2026-04-28 • via Nuitee
G
Gregor • solo_traveller • hr
10
2026-04-28 • via Nuitee
J
Joannes • couple • nl
6
niet heel comfortabel
Pros:

centraal

Cons:

benauwde kamer, onder het dak. erg warm.

2026-04-27 • via Nuitee