Hotel Silken Ordesa

Hotels
Silken
8.6 (89 reviews)
Carretera De Ordesa A-135 s/n, Torla, Huesca, 22376 , Torla , ES

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Great atmosphere
Helpful staff
Good breakfast
Beautiful views
Cons:
Cleanliness issues
Unexpected fees
Inconsistent room service
Pet policy restrictions

Categories

Cleanliness
7.88
Some issues raised regarding room cleaning and towel availability.
Service
9.35
Staff was friendly and provided excellent service during stay.
Location
9.39
Beautiful location away from busy town with a front line view of the mountain.
Room Quality
8.34
Overall good room quality, but some complaints about temperature control.
Amenities
7.87
Limitations regarding pet policy and sauna fees were unexpected.
Value for Money
8.83
Standard quality for this hotel tier, though costs for pets were surprising.
Food and Beverage
8.38
Breakfast and café were decent, but options may be limited for pet owners.
Overall Experience
8.75
Enjoyable stay overall with notable pros and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:52

Property Description

Recreational Amenities and Features
Indulge in the sauna, swim in the seasonal outdoor pool, and enjoy the arcade/game room.

International Cuisine and Dining Experience
Dine at Turieto with garden views, savor room service, or have a drink at the bar/lounge or poolside bar.

Convenience and Comfort
Benefit from complimentary Wi-Fi, a 24-hour front desk, luggage storage, and event space. Book your stay now for a relaxing experience at Hotel Silken Ordesa!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.6
Based on 89 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.75
J
jie
10
Pros:

everything is good

2025-10-08 via Nuitee
S
Shiho family
10
Pros:

Great atmosphere and silence. Only one point is shower room is not separated well from the rest. so our case the water was leaked to outside.. but overall, perfect and great place. We are happy to come back.

2025-10-06 via Nuitee
I
Ivan
10
Pros:

adoramos tudo , excelente localizacao, estacionamento facil e otimo cafe da manha, equipe muito prestativa

2025-10-02 via Nuitee
M
Murray partner
8
Pros:

Good location and breakfast

2025-09-29 via Nuitee
D
David John
10
Lovely hotel and surrounding area
Pros:

We book into this hotel on our way back from England. It is such a lovely drive over the Pyrennes and then into Torla. We have done it for the last four years and have excellent service in the hotel

2025-09-22 via Nuitee
S
Susan partner
8
Pros:

Beautiful location away from busy town but front line view of mountain. The servers at bar and restaurant area very nice. Drawbacks- no explanation of anything at check in. Hotel details do not mention a fee for sauna yet they said we had to pay 25e per person - not good.

2025-09-05 via Nuitee
N
Nabil family_with_children
4
Pros:

La verdad que las fotos del hotel están algo retocadas, sobretodo las de la piscina, está bastante más trillada de lo que se muestra, además es compartida con el Camping colindante (aspecto quizás a indicar en el anuncio). Un día no nos limpiaron la habitación cuando acaban de pasar, les comentamos que ya le dejábamos libre y en vez de aprovechar (estaban ahí mismo) nos dijeron de poner el cartel de “Límpiese por favor” cosa que hicimos y a la vuelta de la jornada nada, decían que habían puesto el “No molestar” ¡cuando habíamos pedido por explicito limpiarla! Otros días no nos dejaban todas las toallas, tuvimos que pedirla en dos ocasiones. Pero lo que más no llevará a no volver a ir, es la política de mascotas, TODAS tiene un coste de 25€ (incluso la nuestra de 20 cm y 2 kg) nunca hemos pagado esa cantidad, por un perro tan pequeño, añadiendo que no permiten dejarla en la habitación, cosa que nos IMPOSIBILITABA hacer el uso de cafetería y/o restaurante, para cualquier comida, solo tenían una terraza (muy bonita la verdad) pero que como llovió varios días, tampoco era una posibilidad. La verdad que la habitación está bien y el baño igual, pero eso de que se anuncie como mascotas permitidas, es solo eso, que se permite que duerman solo contigo, y nada más, eso a mi modo de ver, se lo tienen que mirar y quizás revisar, para casos de pequeñas mascotas al menos.

2025-08-26 via Nuitee
A
Alvin
6
Okay but could have been better
Pros:

Centrally located and clean hotel. The staff was friendly. Breakfast was decent. Unfortunately, the superior room with a/c was still warm and uncomfortable.

2025-07-31 via Nuitee
B
Bernard
4
Pros:

Isolation phonique d’une autre époque !!!!

2025-06-15 via Nuitee
L
Lijie partner
6
Pros:

Es un hotel correcto que cumple con lo básico, pero definitivamente no alcanza los estándares que uno esperaría de un 4 estrellas. La relación calidad-precio no está justificada, especialmente considerando las deficiencias en el aislamiento y las vistas. Recomendaría ajustar las expectativas o buscar alternativas en la misma categoría de precio.

2025-06-13 via Nuitee
J
Juan Manuel Diez partner
6
Pros:

Hotel al que se le nota en demasia el paso del tiempo, con mucho lo mejor el personal

2025-06-05 via Nuitee
P
Paul
8
Very good stay
Pros:

Good stay here for two days, in a room with a balcony / yard area which was useful as we had our dog. Hotel is dog tolerant as opposed to dog friendly. Room was fine but not very well sound proofed. Clean and had all that we needed for a couple of nights. Breakfast was very good and dinner in their restaurant was very nice too. Fab location as near plenty of excellent walking routes

2025-05-26 via Nuitee
M
Maya partner
10
Pros:

Not only was this the best location for access to Ordesa and Mount Perdido National Park, the hotel staff was helpful and kind, and the breakfast buffet was perfect for fueling up for days of hiking in the park. The view from our windows was incredible, and the room and bed were comfortable.

2025-05-05 via Nuitee
M
Manuel
8
Lugar ideal para realizar actividades de montaña
Pros:

La situación es perfecta para realizar desde el hotel numerosas actividades de montaña. Fácil aparcamiento con un restaurante muy bueno con productos de la zona.

2025-04-26 via Nuitee
L
luis
8
Pros:

Buen comedor y personal

2024-10-10 via Nuitee
V
Verified traveler
8
Pros:

Das Hotel war telefonisch sehr schlecht erreichbar, nämlich gar nicht. Wir hatten eine Rückfrage. Im Vergleich zu anderen Hotels war das Frühstücksbuffet eher unausgewogen. Lebensmittel zu zuckerhaltig.

2024-09-28 via Nuitee
D
David John
10
Dog friendly hotel with spectacular views
Pros:

We have stayed here several times as it is a perfect dog friendly hotel. We pay for a room with a patio which is great for the dogs.
The area is ideal for walkers and the scenery is spectacular. The town of Torla is unique with beautiful buildings, well worth exploring.

2024-09-11 via Nuitee
O
Olga family
10
Pros:

We love the comfortable room, delicious food at hotel' cafe and restaurant, and wish we would have time to use swimming pool.

2024-09-09 via Nuitee
R
Raphaël family
8
Pros:

Le cadre, l'accueil sont très bien
La chambre propre mais vieillotte
La terrasse... enfoncée en contre bas du parking du camping franchement c'est bof
Le stationnement difficile il n'y a pas assez de place pour tout le monde
Bref bien placé, chambre correcte mais sans plus ni charme....cher pour ce que c'est

2024-08-16 via Nuitee
M
Marina
6
Pros:

No air-conditioning, despite heatwave.

2024-08-14 via Nuitee