Hotel Milano Scala

Hotels
8.8 (777 reviews)
Via dell'Orso 7 , Milan , it

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Great food choice
Cons:
Cleanliness issues
Limited menu at the roof bar

Categories

Cleanliness
7.7
Cleanliness could be improved; there was a lot of dust.
Service
9.2
The staff is brilliant and hospitable, providing welcoming and attentive service.
Location
9.7
The city center location is excellent, making it very convenient.
Room Quality
8.7
Fabulous room overlooking courtyard.
Amenities
8.2
Variety of breakfast items was great; rooftop bar was a bonus.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast had a wonderful assortment; however, the roof bar had a limited menu.
Overall Experience
9.2
What a fabulous hotel! Highly recommend and would absolutely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:58

Property Description

Luxurious Opera-Inspired Rooms - Experience the charm of uniquely decorated rooms, each reflecting a famous opera, complete with modern amenities like air-conditioning and private bathrooms.

Gourmet Dining and Live Entertainment - Indulge in a buffet-style breakfast with a variety of options, accompanied by live piano or harp performances. The on-site Prima Donna Restaurant offers traditional Lombard dishes made from garden-fresh ingredients.

Convenient Location and Eco-Friendly Design - Just steps away from La Scala Opera House and Milan Cathedral, this carbon-neutral hotel features a panoramic terrace for relaxation. Easily accessible by public transport, with the metro and airport buses nearby.

Ready to immerse yourself in luxury and culture? Book your stay at Hotel Milano Scala today!

Important information:

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests under the age of 18 can only check in with a parent or official guardian.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for € 40 per person per night when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 777 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
P
Patricia partner
10
Pros:

What a fabulous hotel! The city center location is excellent! The staff is brilliant and hospitable. The included breakfast had a wonderful assortment of delicious food on buffet and the Italian coffee was truly superb! I also loved that they had a harpist performing in the dining area. It made the experience next level. I highly recommend this hotel and would absolutely return.

2025-08-02 via Nuitee
A
Anders young couple us
9
Superb
2025-07-07 via Nuitee
A
Anonymous solo traveller au
10
Exceptional
2025-07-05 via Nuitee
S
Suzanne young couple us
7
A very nice hotel, good location
Pros:

The roof bar but beware it’s very popular in the area and you have to book a table

Cons:

The roof bar had a very limited menu, but it was the place dinner was served
Not as deluxe as the rate implies

2025-06-23 via Nuitee
P
Peter young couple us
8
Excellent location!
Pros:

The location was very good and the room met my expectations.

Cons:

Cleanliness could be improved. There was a lot of dust. They should dust the room more often.

2025-06-21 via Nuitee
H
Helen
10
Pros:

Very welcoming, and attentive service. Fabulous room overlooking courtyard. Variety of breakfast items was great! Rooftop bar was a bonus for pre- dinner drinks in the sun. 10/10 location!

2025-06-14 via Nuitee
K
Kimberley solo traveller gb
7
Good
2025-06-13 via Nuitee
S
Susan family with young children gb
9
Super hotel in a super location
Pros:

The location of this hotel is perfect. The the main sights of Milan can be reached on foot. The staff are helpful and polite and the breakfast has a good variety and is generous. The Roof Top bar is delightful and a great place for a lunch or evening drink.

Cons:

The Roof Top bar is excellent for both food, drink and atmosphere however it does not match the photos online. Perhaps these should be updated

2025-06-10 via Nuitee
B
Bernadette family with young children ca
9
Superb
2025-06-09 via Nuitee
B
Brian
10
Pros:

Excellent hotel with friendly helpful staff in a great location .

2025-06-09 via Nuitee
C
Carmen review category business travellers it
8
Very good
Pros:

Location

Cons:

I believe some renovation would be helping

2025-06-08 via Nuitee
N
Nicole young couple us
10
Great location to explore Milan with a rooftop bar
Pros:

Great location, a short walk to the Duomo, Galleria, La Scala and the pedestrian zones around La Brera quartiere with all the trattorias and fabulous Pinoteca art museum. Hotel has a really nice rooftop bar/lounge. Room wasn't too large but ok, windows shut out street noise. Really good breakfast spread and helpful staff. Would stay here again.

Cons:

Minor thing - The shower/tub floor is higher than the floor of the bathroom so stepping in or out you need to be careful.

2025-06-06 via Nuitee
D
Dale
4
Pros:

Average room. Roof leaked onto our bag from a broken aircon. Shower door didn’t close properly. Light didn’t work.
Good location.

2025-06-06 via Nuitee
N
Neri group us
9
Superb
2025-06-03 via Nuitee
A
Andrew young couple gb
8
Great location
Pros:

Great location, easy walk to all of the central attractions. Quiet room, comfortable bed. Friendly staff at reception.

Cons:

Sadly the gym was closed, without warning. The roof is beautiful but only open in the evenings, would have been good to have breakfast/coffee up there during the day.

2025-06-03 via Nuitee
L
Lynn family with young children us
6
The location was very good, nice roof top bar, and great breakfast.
Pros:

The breakfast and staff there was very good.

Cons:

The "Jr suite" was just a little larger than a regular room. A small couch without room for a coffee table. The carpet was old and didn't seem very clean. The shower would not drain leaving the bathroom floor with a puddle everyday. The A/C didn't work when we got there, thankfully they for it fixed because I was told there would not be another room to move to.

2025-06-03 via Nuitee
L
Lauren
10
Pros:

C

2025-06-03 via Nuitee
S
Sue young couple au
5
OK stay but certainly not value for money
Pros:

The staff were helpful when we asked for something

Cons:

Ridiculous shower in the bath which was very high to get into
Not suitable for older people
The situation of the shower head meant the floor flooded when showering
The room was minute & was advertised as having a sofa bed which we couldn’t see

2025-06-02 via Nuitee
A
Ariadna family
10
Pros:

Unique experience, very friendly and accommodating staff, beautiful place.

2025-06-02 via Nuitee
A
Andrea
10
Pros:

Beautiful hotel and wonderful people. Loved the breakfast.

2025-05-31 via Nuitee