Country Inn & Suites by Radisson, Columbia at Harbison, SC

The chair was stained and very dirty

The room was nasty, mold n rust on the Air vents, sheets stained, bathroom floor nasty and dirty needed to be mopped n swiped! Carpet dirty. Room had a smell

Some customers were nasty

The hallways were not air conditioned

To many Kids Running around in the Hotel

The room needs repairs. The toilet paper holder was missing and ripped off the wall. The bathroom door has a hole in it. The wall near the shower needs repaired. The shower curtain won't stay in place while showering causing water to get on the tub and floor. The cabinet housing the refrigerator needs repaired. This 8s up to management to make sure that the hotels are kept up on repairs and not so much the employees especially if for some reason the hotel doesn't make the money avaliable for the repairs. The hotel should have someone going around and checking all of their hotels for any repairs needed to keep them up maintenance wise.

It was a lot of homeless people there, the manager was not friendly, the rooms was fair, windows were open. It is mostly a living quarters.

NA

The staff were disrespectful, the room was not clean to my liking. The covers had stains, so did the shower curtains, and the mattress on one of the beds. I was charged more than I should've been charged. At check in I was charged $309.32, this was for 2 nights including $100 deposit i would get back if the room was not damaged. Later on the 2nd night my card was charged an additional $100. When I asked for a receipt it didn't show the amount they took from my card at check in. The front desk clerk was very rude he yelled at me and walked off because I wanted paperwork showing exactly what they charged including the deposit I'm supposed to get back after checkout. I stayed the 10th of July and checked out on the 12th. Within those days my card was charged $409.32, and the clerk hard the audacity to have an attitude because I wanted answers and a receipt showing the money they charged when I got there. Instead the receipt only showed $209.32 the price of the room for 2 nights. I was very upset about how I was treated when I'm spending my money with them!

There was blood and mold on the bed. All the bedding was gross. The men at the front desk were never there and their attitude was terrible.

Our toilet would clog up regardless of how little TP we used. Luckily, we got to keep the plunger, so we didn't have to go up and downstairs to ask for it.

Na

I didn't have any location was okay

The rules were not expected with the expectations of the hotel. It was very nasty. It smell mildew. I changed my room like 4 and it kept getting worse

The carpet was not clean. Had stains everywhere. The air conditioning vent was missing its cover. Crayon drawings on the wall. The chair was dirty and stain. No handrails in the tub. Had requested a shower chair. Staff stated they did not have any.