Sheraton Batumi Hotel

Hotels
Sheraton
9.2 (1505 reviews)
Rustaveli Street N 28 , Batumi , ge

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice breakfast
Cons:
Cleanliness issues
Maintenance problems
Inconsistent service quality

Categories

Cleanliness
7.96
Numerous reviews indicated poor cleanliness, especially in rooms and bathrooms.
Service
10
The staff was noted as helpful despite some complaints about behavior.
Location
9.93
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
8.97
Rooms were generally well-allocated, but some had maintenance issues.
Amenities
9.42
Facilities are good, though some reviews pointed out specific issues like the Jacuzzi.
Value for Money
8.45
Several reviewers felt the experience didn't justify the price paid.
Food and Beverage
8.91
The breakfast received positive remarks, but in-room dining was criticized.
Overall Experience
9.96
Despite issues, many enjoyed their stay and highlighted the good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:52

Property Description

Luxurious 5-Star Hotel in Batumi City Centre

Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.

360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.

Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.

Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Location

Property Accessibility

Total Disability Score: 55
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 15
  • Ramp Length: 1
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 110
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 2
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1505 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
S
Stefano couple be
8
Pros:

Nice hotel, very comfortable bed, large room with a nice view, very nice external pool, perfect position.

Cons:

The breakfast was quite deceiving and unsuitable for five star Hotel: no fresh juices, very limited sweet and pastry selection, very little fruit choice, bad coffee. The air conditioning at the gym was not working.

2026-08-14 via Nuitee
עבאס solo_traveller il
10
מצוין פלווווס
Pros:

היחס של הקבלה ומיחד מנהלת הקבלה נקי מאוד הספא מעולה כולל הבריכה החיצונית ארוחת הבוקר מעולה פלוס הטרקלין מצויין המיקום קרוב לכל

Cons:

אין כזה דבר

2026-08-14 via Nuitee
H
haneen family_with_children il
9
Pros:

המיקום של המלון מצוין ניתן לצאת ברגל לכל מני מקומות, הנוף היה יפה מאוד מהחדר .

Cons:

הרעש מהסביבה בלילה מפריע מאוד

2026-08-13 via Nuitee
S
Saad solo_traveller sa
5
Pros:

الموقع

Cons:

لاتوجد خصوصيه في الغرف حيث الازعاج من الداخل والخارج لدرجه تسمع حديث الغرف اللي بجوارك

2026-08-13 via Nuitee
O
Ofir16 solo_traveller il
8
2026-08-13 via Nuitee
C
Chechenko couple kz
8
2026-08-13 via Nuitee
S
shira family_with_children il
10
2026-08-13 via Nuitee
M
Mohamad couple il
8
Pros:

الفندق جميل والغرف واسعه ومريحه

2026-08-12 via Nuitee
M
Murat family_with_children tr
9
2026-08-11 via Nuitee
F
fahad family_with_children sa
10
2026-08-10 via Nuitee
N
nashash couple il
9
2026-08-10 via Nuitee
M
Magnus solo_traveller ch
6
2026-08-09 via Nuitee
A
Albert solo_traveller il
9
Pros:

את המלון לחדרים השירות בכל מה ששייך למלון

2026-08-09 via Nuitee
Баринова family_with_children ru
10
2026-08-09 via Nuitee
Z
Ziv solo_traveller il
10
2026-08-09 via Nuitee
P
Patrick LEGUIDE solo_traveller fr
10
2026-08-08 via Nuitee
F
Fadi couple il
10
2026-08-08 via Nuitee
N
Nasser extended_group ae
1
تعامل الموظفين سئ و الحمام غير نظيف و لم يعجبني الفندق ولم أصنفه ب خمس نجوم هذا ثلاث نجوم فقط و غالي جدا غير مناسب
Cons:

التعامل سئ جدا و مافي اي تعامل راقي وليسه لديكم اي شى مميز و لم اجدد مره أخرى ف هذا الفندق لانه سئ لغايه

2026-08-07 via Nuitee
N
Nasser solo_traveller ae
1
Cons:

الفندق سئ جدا و تعامل الموظفين غير رايق

2026-08-07 via Nuitee
M
mehdi bagherzadeh solo_traveller tr
1
Cons:

The staff are extremely cold, indifferent, and unhelpful. Seeing large flies in the breakfast area is completely normal, which reflects the poor hygiene standards. The housekeeping is very poor; bed sheets are rarely changed, and room cleaning takes no more than two minutes. The bathroom is covered with mold and limescale. Even basic amenities such as a toothbrush are not provided, and you may have to ask ten times before someone finally brings them. The Turkish bath, sauna, and swimming pool are old, worn out, and practically unusable. Worst of all is the attitude of the staff, who are unfriendly, careless, and show little interest in helping guests. In many areas of the hotel, buckets have been placed to collect water leaking from the ceiling, which is completely unacceptable for a hotel of this standard.

2026-08-07 via Nuitee