Sheraton Batumi Hotel

Hotels
Sheraton
9.2 (1313 reviews)
Rustaveli Street N 28 , Batumi , ge

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice breakfast
Cons:
Cleanliness issues
Maintenance problems
Inconsistent service quality

Categories

Cleanliness
7.96
Numerous reviews indicated poor cleanliness, especially in rooms and bathrooms.
Service
10
The staff was noted as helpful despite some complaints about behavior.
Location
9.93
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
8.97
Rooms were generally well-allocated, but some had maintenance issues.
Amenities
9.42
Facilities are good, though some reviews pointed out specific issues like the Jacuzzi.
Value for Money
8.45
Several reviewers felt the experience didn't justify the price paid.
Food and Beverage
8.91
The breakfast received positive remarks, but in-room dining was criticized.
Overall Experience
9.96
Despite issues, many enjoyed their stay and highlighted the good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:52

Property Description

Luxurious 5-Star Hotel in Batumi City Centre

Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.

360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.

Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.

Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 55
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 15
  • Ramp Length: 1
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 110
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 2
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1313 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
E
Erdinc family_with_children tr
5
Vasat
Pros:

Konumu

Cons:

Bakımsız personel yetersiz

2026-04-18 via Nuitee
A
aykut solo_traveller tr
10
2026-04-17 via Nuitee
S
Szabolcs extended_group hu
10
tökéletes
Pros:

rendben volt a szállás jó az elhelyezkedés

Cons:

nem volt olyan

2026-04-17 via Nuitee
M
Mikhail couple il
2
Disgusting
Cons:

At the check-out they charged me twice by mistake.My mood was ruined.No one apologized.They told me to come tomorrow morning and solve my problem.They next day next day the administration promised to solve the problem with payment .But I still haven’t received my money.No one contacted me

2026-04-16 via Nuitee
A
Amir couple tr
7
2026-04-14 via Nuitee
A
Anton couple ge
10
2026-04-14 via Nuitee
E
Eli solo_traveller il
10
2026-04-12 via Nuitee
E
Eden couple il
10
2026-04-12 via Nuitee
T
Tamuna couple ge
9
2026-04-11 via Nuitee
A
ABDELAZIZ couple sa
8
2026-04-11 via Nuitee
çinar extended_group tr
10
2026-04-09 via Nuitee
S
Shota couple ge
8
Pros:

Room was spacious and comfortable, staff was friendly and respectful. View and location were great.

Cons:

Food choices especially on breakfast wasn’t diverse. Heating in room was malfunctioning and we struggled to lower down the temperature down

2026-04-09 via Nuitee
T
TATIANA couple ge
9
2026-04-08 via Nuitee
H
hameed couple sa
6
2026-04-07 via Nuitee
M
Mazzawi couple il
10
لقد كانت رحلة ممتعة جدًا ، انصح بهذا الفندق انه رائع
Pros:

الافطار كان غني جدًا..
يوجد من جميع الاطباق والاذواق
لذيذ جدً

2026-04-07 via Nuitee
P
PSdfhnghkl;;klh family_with_children ru
7
Pros:

Расположение отеля от моря

Cons:

Бассейн и банный комплекс под изношенные.

2026-04-03 via Nuitee
M
Marika family_with_children ge
6
Короткое впечатление хорошо что мы были там всего две ночи.
Pros:

Бассейн с морской водой.

Cons:

Не понравилась спа зона она выглядит не презентабельно для отеля пять звёзд, в номере не понравилось что был не полный комплект халатов на количество человек так же с полотенцами и другими принадлежностями. Так же ручка в туалете отвалилась сразу как мы зашли в него, так же картины уже не держатся на стене должным образом и последнее забытая еда в мини баре другими людьми (которую не убрал персонал клининга).

2026-04-03 via Nuitee
H
hameed couple sa
6
2026-04-03 via Nuitee
H
hameed couple sa
6
Pros:

لاتوجد مواقف وموظفه الاستقبال ليست ودوده

2026-04-03 via Nuitee
L
lasawi Mohammad family_with_children ge
10
Pros:

Everything

Cons:

Nothing

2026-04-02 via Nuitee