Sheraton Batumi Hotel

Hotels
•
Sheraton
9.2 (1270 reviews)
Rustaveli Street N 28 , Batumi , ge

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice breakfast
Cons:
Cleanliness issues
Maintenance problems
Inconsistent service quality

Categories

Cleanliness
7.96
Numerous reviews indicated poor cleanliness, especially in rooms and bathrooms.
Service
10
The staff was noted as helpful despite some complaints about behavior.
Location
9.93
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
8.97
Rooms were generally well-allocated, but some had maintenance issues.
Amenities
9.42
Facilities are good, though some reviews pointed out specific issues like the Jacuzzi.
Value for Money
8.45
Several reviewers felt the experience didn't justify the price paid.
Food and Beverage
8.91
The breakfast received positive remarks, but in-room dining was criticized.
Overall Experience
9.96
Despite issues, many enjoyed their stay and highlighted the good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:52

Property Description

Luxurious 5-Star Hotel in Batumi City Centre

Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.

360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.

Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.

Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 55
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 15
  • Ramp Length: 1
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 110
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 2
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1270 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
M
Mhmood • family_with_children • il
10
2026-02-11 • via Nuitee
I
Itamar • family_with_children • il
10
Pros:

צוות המלון עשה ככל יכולתו על מנת שהשהיה תהיה נעימה

2026-02-10 • via Nuitee
J
jaki • couple • il
9
2026-02-10 • via Nuitee
A
Ahmet • solo_traveller • tr
8
2026-02-08 • via Nuitee
T
Tamar • couple • ge
9
Very good
Pros:

Facilities and location

Cons:

Smell of cigarette smoke on the floor

2026-02-08 • via Nuitee
D
Deepak • family_with_children • ae
10
2026-02-08 • via Nuitee
S
Sibel • family_with_children • tr
10
2026-01-27 • via Nuitee
S
Shirly • couple • il
9
מלון מדהים ונשמח לחזור :)
Pros:

מלון מדהים ומאוד נקי, אהבנו הכל!
הצוות היה מאוד אדיב ושירותי (שדרגו את החדר לסוויטה בלי שביקשנו), מיקום המלון מרכזי וקרוב להכל, ארוחת הבוקר מצוינת ולא היה חסר כלום.

Cons:

הבריכה המקורה היתה לא מספיק מחוממת, הג׳קוזי היה מושלם.

2026-01-26 • via Nuitee
S
Sabri • couple • tr
7
Cons:

Kahvaltının oda fiyatına dahil olmadığını bi bu otelde gördüm.ayrıca kullanımlık diş fırçası yoktu

2026-01-26 • via Nuitee
D
Dzhemal • solo_traveller • ru
10
2026-01-26 • via Nuitee
I
Itay • couple • il
10
2026-01-26 • via Nuitee
Y
yılmaz • extended_group • tr
8
2026-01-25 • via Nuitee
A
Ayman • couple • jo
10
2026-01-23 • via Nuitee
B
Beril buse • extended_group • tr
10
2026-01-22 • via Nuitee
D
Dzhemal • couple • ru
10
2026-01-21 • via Nuitee
E
Eldar • couple • il
8
2026-01-21 • via Nuitee
גורדון • couple • il
8
2026-01-21 • via Nuitee
N
Naor • couple • il
9
מלון טוב אך לא בטיחותי
Pros:

מלון יפה נוח צוות טוב מיקום מרכזי קרוב לים

Cons:

באמצע מקלחת המקלחון פשוט התפורר לזכוכיות קטנות כול המקלחת זכוכיות ודם הצוות הזמינו לנו אמבולנס אך לא היה להם יותר מידי מה לעשות כול הגוף היה מלא בזכוכיות קטנות הצוות ניסה לעזור אך לא היה להם חדר פנוי להעביר אותנו נאלצנו להתקלח בחדר משופץ ולישון בלילה בחדר מלא בזכוכיות ורק למחרת העבירו אותנו חדר

2026-01-20 • via Nuitee
L
Levent • couple • tr
1
Sistem hatası
Cons:

10 saatlik yoldan sabah 02:10 da otele giriş yaptık. Sistem çalışmıyor dediler . Saat 3 de açılır dediler . Çok yorgunuz lütfen oda berin dedik olmaz dediler. Sabah 4:36 da odaya girebildik. 53 yaşındayım yıllardır otellerde kalırım farklı marka ve farklı ülkelerde bunu ilk defa yaşadım.

2026-01-20 • via Nuitee
N
Noy • couple • il
10
Pros:

המיקום מושלם
המלון מפנק ממש חדרים גדולים הקזינו כיפי ממש

2026-01-20 • via Nuitee