Courtyard by Marriott Tyler

Hotels
Courtyard by Marriott
8 (336 reviews)
7424 South Broadway Avenue , Tyler , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and comfortable rooms
Cons:
Elevator issues
Inadequate amenities and food options

Categories

Cleanliness
8.14
The hotel was extremely clean according to multiple reviews.
Service
9.11
Staff were consistently described as amazing, friendly, and accommodating.
Location
8.65
Conveniently located close to dining and shopping, as mentioned.
Room Quality
7.6
Rooms were described as nice and comfortable but with issues like hard beds and musty AC.
Amenities
7.13
Disappointments with the hot tub and limited pool space noted in several reviews.
Value for Money
8.09
Given overall experience and price, value was seen as acceptable.
Food and Beverage
7.14
Noted lack of breakfast options and poor acknowledgment from staff regarding food.
Overall Experience
8.11
Overall positive experience despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:12

Property Description

Luxurious Accommodations
Experience spacious rooms with modern amenities like a 42-inch flat-screen TV, microwave, refrigerator, and coffee facilities. Decorated in soothing tones, our rooms provide a comfortable retreat during your stay.

Fantastic Facilities
Enjoy our indoor pool with a hot tub for relaxation, an outdoor fire pit for cozy evenings, and a well-equipped gym to stay active. Our self-service business center caters to your work needs with fax and photocopying services.

Delightful Dining Options
Indulge in American cuisine and Starbucks coffee at our on-site Bistro, and unwind with cocktails at the bar. Whether you're here for business or leisure, our hotel offers a perfect blend of comfort and convenience.

Book your stay at Courtyard by Marriott Tyler for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYR

Location

Guest Reviews

8
Based on 336 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
J
Jenna family_with_children us
9
Great stay could ne amazing but it was great!
Pros:

The staff here is a 20 out of 1 to 10! Very helpful, kind, and great personalities. The hot tub and pool was really nice and the room was great!

Cons:

These employees are AMAZING! They deserve to work at an amazing property but this hotel was really nice but needs some updates. Although I will bring my family back here for sure!

2026-08-15 via Nuitee
E
Eddie solo_traveller us
9
2026-08-11 via Nuitee
P
PRISCILLA family_with_children us
10
Whenever I returned back to Tyler, THE COURTYARD HOTEL WILL BE WHERE I'M STAYING IF IT'S THE LORD'S!
Pros:

EVERYTHING WAS AWESOME!!!

Cons:

N/A

2026-08-11 via Nuitee
A
Abraham couple us
10
2026-08-07 via Nuitee
P
Patty B569 solo_traveller us
9
Pros:

All the i used

Cons:

Beds on 2nd floor seam like the springs are starting to break thru

2026-08-07 via Nuitee
A
Ashley extended_group us
10
Overall it was a great stay
Pros:

Everything was great as far as staff, room and night bar drinks and the bar tender. Our checkin guy was very lively and funny.

Cons:

The breakfast burrito was so bland and tasteless

2026-08-05 via Nuitee
A
Aimee extended_group us
10
2026-08-05 via Nuitee
D
Danielle R family_with_children us
10
2026-08-04 via Nuitee
B
Boyd couple us
8
2026-08-03 via Nuitee
A
Angel couple us
2
Will try somewhere else next time.
Pros:

Great location. Bed was comfortable.

Cons:

People sitting and smoking around front door.
Air out in hallways so very hot in hallway.

2026-08-03 via Nuitee
D
dennist508 Family Conroe, Texas
2
DO NOT STAY HERE
Pros:

Marriott Courtyard, Tyler TX. TWO HUGE PROBLEMS HERE.
FIRST, It is midnight. Loud music has been going on for hours from a “family reunion. I have complained several times in person the front desk. NO RESPONSE. I MISERABLE. I cannot sleep due to the base sound.
SECOND, there was a live cockroach in the bathtub. I told the front desk and the clerk said he would kill it for me. Too late, I told him, since I already did!
I will NEVER stay here again.

2026-08-02 via Tripadvisor
V
Veronica solo_traveller us
9
Greatful
Pros:

"Court", front desk evening welcome, I was dealing with a very difficult family death from out of state and Every night Court was there smiling giving excellent service , help with the laundryvand a hug every night upon returning for the evening. I could not of made it with out Court and the rest of your staff..ALL Excellent!

Cons:

Hot elevators
Outdated halls and some room decor

2026-08-02 via Nuitee
S
Stephen solo_traveller us
8
Cons:

Icemaker on 2nd floor not functioning

2026-08-02 via Nuitee
S
Susan solo_traveller us
3
Not pleasant.
Pros:

Location, price

Cons:

Not clean, room was too dark, no tissues, everything is worn and old looking. Staff not friendly. Windows are so clouded you can’t see out. Electric fan running in the hallway on our floor.

2026-07-24 via Nuitee
A
Autianna solo_traveller us
7
2026-07-24 via Nuitee
S
Sarah family_with_children us
6
2026-07-21 via Nuitee
T
Tamara couple us
8
Property, staff, and rooms are nice, pillows need to be upgraded.
Pros:

The staff was nice and welcoming, the room was a good size and clean. The snack area in lobby is a great option to have.

Cons:

The sheets on the bed felt damp, the bed was hard woke up sore and the pillows had lost all their fluff along with feeling damp.

2026-07-17 via Nuitee
A
Amanda solo_traveller us
10
2026-07-16 via Nuitee
A
Ashlee family_with_children us
9
A very good hotel, will stay again.
Pros:

Like the rooms, the bed was very comfortable.

Cons:

When we come to my room the door was open, thought they give it to some else, but cone to find out the door didnt close well. The bathroom was clean but the water didnt drain well while taking a shower.

2026-07-15 via Nuitee
E
Edith couple us
10
2026-07-15 via Nuitee