Ercolini E Savi

Very good and best service.

The staff was friendly and helpful.

Fantastiskt hotell med gammaldags lyxkänsla. Högt i tak och fina detaljer. Underbar personal.Väldigt bra frukost och trevlig bar.

We paid in full for a reservation for two rooms 5 months before our arrival on October 11. We booked through Expedia. The day before our arrival, we were able to check in online for one room. The hotel did not send a link for the second room. We called the hotel. They said not to worry and that it would take five minutes to check in for the second room when we arrived. When we arrived on October 11, we were told that the hotel had overbooked. We were taken to another hotel that they said was comparable, but was not. It turned out that there was a large city outdoor event taking place on the evening of October 11 (with many people) and there was a major regional bike racing event the following day. At the present time, the hotel has now given three completely different reasons for not having our fully paid rooms available. We chose this hotel for very specific reasons. I would never do business with this hotel again. I believe their initial excuse that they overbooked was true - they "overbooked" with people that paid higher rates than what we had paid through Expedia. (We went online on the evening of October 11 and checked for "availability" for the the days following October 11. For a few days, the hotel's website stated that the hotel had rooms available but it was not accepting reservations through Expedia.) I am also very disappointed with Expedia because its telephone representative was of no help when contacted on October 11.

Hotel già conosciuto. Posizione strategica per visitare il centro città. Staff cordiale e molto gentile. Camera spaziosa e letto da dormita super. Assolutamente da non perdere il ristorante La Pecora nera, favoloso. Nulla da eccepire.

Pessima esperienza. Camera vecchia e piccola per un 4 stelle, anche la finestra si affacciava ad un atrio interno sporco e lucibre. Sembrava piú una stanza di servizio per i dipendenti. Non riesco a caricare le foto del pavimento rovinato come il bagno e i muri.

1. 人員服務不錯
2. 早餐很基本可以不要
3. 房間內硬體設施老舊失修
4. 電梯很恐怖
5. 浴室有浴缸卻沒有放水的水龍頭，只有一只固定在牆上的蓮蓬頭，很詭異的設施，很難洗澡。
6. 號稱四星級飯店，令人失望，不可置信。

Very kind staff.
The hotel was very old though and is in need of renovation. The breakfast was good, but very monotone and simple for a 4 star hotel.
Most guests were 70 with a few exceptions. But seemed to be the trend in all hotels in that area.

Excellent location and service throughout our stay. The rooms are a little tired and could do with an update but the hotel is clean and well kept and we had a Wonderful stay….

My room looked very dated like 1960s. The door used a old-school key with chain which you had to lock the door from the inside once closed, you also had to turn the key in every time you left the hotel. If you stay on the second floor in the back, all you hear is construction going on from morning until late afternoon. Hotel Location was ok.

Io non credo che i proprietari non abbiano disponibilità economiche per dare una bella rinfrescata all’hotel . Il palazzo è molto bello e antico, ma tutto il vecchiume andrebbe tolto. Per esempio, la moquette sporca e usurata sulle scale; gli ascensori di 40 anni fa; i mobili delle camere, davvero vecchi; i divani della hall. Se gli dessero una rinfrescata, l’albergo sarebbe davvero bellissimo. Invece tutto è rimasto come nel 1989, quando tutto era più o meno come quando aveva aperto. Ultime cose: colazione davvero pessima, non da 4 stelle e neanche da 3; così come i set da bagno.

Ett mysigt hotell som hade det nödvändiga att tillgå.
Trevlig personal och fulltidsbemannad reception, med vänligt och serviceinriktat bemötande.

Rena och fräscha rum, med högt i tak, och möjlighet till nya handdukar och städning varje dag.

God varierad frukost med möjlighet att sitta ute.

Minus var dock att man behövde göra många delar av frukosten själv, såsom koka äggen, göra pannkakorna och ta yoghurt ur maskin. Detta bildade köer och skapade väntetid.
Sängarna var också otroligt hårda.

Allt som allt, en bra vistelse.

Un tuffo negli anni 60 in un paese est europeo. Un bagno indecente, doccia piccolissima senza miscelatore, parecchio malandata, un vaso con coprivaso di dimensioni minori, scomodissimo, il frigo non funzionante. Ok aria condizionata, ok biancheria letto, telo bagno strappato. Camera 214, domenico lico. Pessimo rapporto qualita prezzo . MAI PIU'.

Lovely hotel, would recommend

Great hotel with a Michelin restaurant in a very walkable location! Friendly, helpful staff! I just stayed here for a full week and by the end of my stay the staff felt like old friends.
Breakfast is a large spread including everything you could want. Hotel is quiet, elegant and reasonably priced. I would definitely stay here again. Highly recommended!

Lovely hotel. Staff friendly. Breakfast great. Location excellent , 5 mins walk to main train station. Rooms a bit tired and could do with redecorating.

We loved the location, our room, breakfast, front office staff.

Beautiful , elegant , peaceful interesting and trains to many areas of interest and beauty

Classic Italian hotel with friendly staff and well situated in the centre. Good value for money.

Great value for money. Staff were all friendly and helpful. Room was clean and cleaned daily. Comfy bed and pillow, really strong wi-fi and good shower. Great location in the centre of montecatini. Not a huge amount to do there but a good base for trips to Lucca, Florence and Pistoia by train. Hotel is 5 minutes from the station.

Can’t complain for the price but the room was a bit old in parts. Overall, very happy with our triple room which was very spacious.