Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.85
Issues with cleanliness noted in reviews, requiring a lower score.
Service
9.35
Staff praised for helpfulness and friendliness.
Location
8.85
Generally good location, some mention of accessibility challenges.
Room Quality
9.35
Rooms described as very nice and comfortable.
Amenities
7.85
Some amenities like the gym and pool received mixed feedback.
Value for Money
8.35
Value perceived as reasonable, but some found certain offerings overpriced.
Food and Beverage
8.35
Food quality varied, with mixed reviews about breakfast.
Overall Experience
8.85
Overall a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:26

Property Description

Luxurious Accommodation
Novotel Okinawa Naha, located just 1.3 km from Tamaudun Mausoleum, offers a 4-star experience with modern amenities. Guests can enjoy air-conditioned rooms with a coffee machine, fridge, and flat-screen TV, ensuring a comfortable stay.

Family-Friendly Facilities
This hotel goes above and beyond with a kids' club, perfect for keeping the little ones entertained. Additionally, the 24-hour front desk, room service, and free WiFi cater to the needs of every family member, making it an ideal choice for a relaxing vacation.

Convenient Location
Situated near Nakagusuku Castle and Sefa Utaki, Novotel Okinawa Naha provides easy access to popular attractions. With Naha Airport just 8 km away, guests can seamlessly transition from travel to relaxation.

Experience luxury, convenience, and family-friendly amenities at Novotel Okinawa Naha. Book your stay now!

Important information:

Starting December 2021, children aged 12 and under are not allowed in the Premier Lounge from 18:30 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.6
Based on 359 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 9.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.85
Y
Yoshikazu • couple • jp
10
Pros:

設備、サービスなど特に不満がなかった。

Cons:

スタッフのマスクも、もう不要ではないですか？

2026-02-14 • via Nuitee
S
SE JEONG • couple • hk
10
2026-02-13 • via Nuitee
S
Simon • family_with_children • jp
8
2026-02-12 • via Nuitee
M
Manabu • couple • jp
8
2026-01-21 • via Nuitee
S
SHOGO • couple • jp
10
最高！
Pros:

サービスが良かった

2026-01-20 • via Nuitee
M
minato • family_with_children • jp
9
2026-01-19 • via Nuitee
K
KAORU • family_with_children • jp
10
Pros:

施設が充実

2026-01-19 • via Nuitee
F
FUMINORI • family_with_children • jp
7
2026-01-19 • via Nuitee
R
RUBII • family_with_children • jp
8
2026-01-19 • via Nuitee
G
gemmar • family_with_children • jp
10
2026-01-11 • via Nuitee
H
HAMAYA • family_with_children • jp
10
2026-01-11 • via Nuitee
*
*** • solo_traveller • jp
9
2026-01-06 • via Nuitee
H
Hikari • extended_group • jp
6
料金の割には不満が多かった
Pros:

掃除をしてくれること。

Cons:

伝達が上手く伝わらず、フロントから、何度も連絡が来た。時期的にあまりよくなかったのが、神社に参拝するために車で登ってくるので、なかなかホテルの駐車場に辿り着けなかった。
朝の朝食も混雑して待たされた。

2026-01-04 • via Nuitee
N
Namatame • solo_traveller • jp
9
2026-01-04 • via Nuitee
M
Manabu • solo_traveller • jp
8
2026-01-02 • via Nuitee
H
hiromasa • family_with_children • jp
8
2026-01-02 • via Nuitee
M
mitsutake • family_with_children • jp
10
2026-01-01 • via Nuitee
F
Fernando • family_with_children • es
9
2025-12-25 • via Nuitee
R
Rami • family_with_children • me
8
Good gym and pool!
Pros:

Great pool area and friendly staff. Comfy, good sized rooms and beds. Good views. Good gym!

Cons:

The breakfast dishes are mostly with meat. There are no places to hang wet swimsuit after pool. Kids playroom is without sound softening materials so it is not nice to use.

2025-12-12 • via Nuitee
K
Kazuyo • couple • us
8
2025-12-09 • via Nuitee