Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.85
Issues with cleanliness noted in reviews, requiring a lower score.
Service
9.35
Staff praised for helpfulness and friendliness.
Location
8.85
Generally good location, some mention of accessibility challenges.
Room Quality
9.35
Rooms described as very nice and comfortable.
Amenities
7.85
Some amenities like the gym and pool received mixed feedback.
Value for Money
8.35
Value perceived as reasonable, but some found certain offerings overpriced.
Food and Beverage
8.35
Food quality varied, with mixed reviews about breakfast.
Overall Experience
8.85
Overall a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:26

Property Description

Luxurious Accommodation
Novotel Okinawa Naha, located just 1.3 km from Tamaudun Mausoleum, offers a 4-star experience with modern amenities. Guests can enjoy air-conditioned rooms with a coffee machine, fridge, and flat-screen TV, ensuring a comfortable stay.

Family-Friendly Facilities
This hotel goes above and beyond with a kids' club, perfect for keeping the little ones entertained. Additionally, the 24-hour front desk, room service, and free WiFi cater to the needs of every family member, making it an ideal choice for a relaxing vacation.

Convenient Location
Situated near Nakagusuku Castle and Sefa Utaki, Novotel Okinawa Naha provides easy access to popular attractions. With Naha Airport just 8 km away, guests can seamlessly transition from travel to relaxation.

Experience luxury, convenience, and family-friendly amenities at Novotel Okinawa Naha. Book your stay now!

Important information:

Starting December 2021, children aged 12 and under are not allowed in the Premier Lounge from 18:30 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.6
Based on 370 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 9.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.85
Y
yuuko family_with_children jp
8
楽しかった
Pros:

BBQを楽しめました
お肉も美味しく
キャンペーン期間だった為アルコールも飲み放題でした。
お腹いっぱいになりました。
インフィニティプールは意外に狭く
周りは街並みでしたが
夕日は綺麗でした。
朝食も美味しかったです
また、利用したいです

Cons:

プールが少し狭い感じでした。ファミリーが3組くらいになると子供達がはしゃぐと泳ぐスペースが限られた

2026-05-08 via Nuitee
J
Jessica family_with_children jp
9
2026-05-06 via Nuitee
M
Mellissa solo_traveller us
9
Stress free stay at Novotel Naha
Pros:

I went on a solo vacation to Okinawa and chose Novotel Okinawa Naha as my place to stay. It had nice rooms, a gym (very important to me), parking and reasonable prices for lodging. The hotel has a nice cafe, a restaurant and a market for any small needs. The location was convenient and easy to access, use Google maps for directions!! The staff were ALL so helpful and accomodating. 1 young lady even took it upon herself to continue calling a restaurant to secure a reservation for me while I was out exploring the island. That is definitely above and beyond in my opinion because she didnt have to do that for me and I am thankful for her. There is also, in walking distance, a French chef tasting experience that was immaculate!!

I enjoyed my quiet stay and wouldnt hesitate to book there again in the future if needed!

Cons:

The only reason I took away a point was because parking was listed as one price (which was a determining factor before I booked), but was a higher price when I checked in and I was not made aware of that change in advance.

2026-05-05 via Nuitee
S
Suchhando family_with_children jp
7
It was a good experience.
Pros:

It was nice and clean and the staff was very kind.
The food was also good.
The overall stay was very pleasant.

Cons:

I think that the parking charges wasn’t clearly mentioned in the web ,the daily parking charges was very high. Also ,even though we booked a room for a family of 4, we had to buy towels for the 2 children. I suggest that these things should be clearly mentioned during the booking..providing very clear information is highly appreciated.

2026-05-03 via Nuitee
family_with_children jp
5
2026-04-21 via Nuitee
E
ERINA family_with_children jp
7
2026-04-04 via Nuitee
I
Ibuii solo_traveller jp
4
2026-04-02 via Nuitee
H
Ho Ming couple hk
7
2026-03-30 via Nuitee
村上 family_with_children kr
9
Pros:

깨끗하고 고급스러운 푼위기

Cons:

방이 접아서 3명은 조금 힘들어요

2026-03-06 via Nuitee
H
Hayashi couple jp
8
2026-02-23 via Nuitee
T
TSUI LING family_with_children tw
9
2026-02-23 via Nuitee
Y
Yoshikazu couple jp
10
Pros:

設備、サービスなど特に不満がなかった。

Cons:

スタッフのマスクも、もう不要ではないですか?

2026-02-14 via Nuitee
S
SE JEONG couple hk
10
2026-02-13 via Nuitee
S
Simon family_with_children jp
8
2026-02-12 via Nuitee
M
Manabu couple jp
8
2026-01-21 via Nuitee
S
SHOGO couple jp
10
最高!
Pros:

サービスが良かった

2026-01-20 via Nuitee
R
RUBII family_with_children jp
8
2026-01-19 via Nuitee
K
KAORU family_with_children jp
10
Pros:

施設が充実

2026-01-19 via Nuitee
M
minato family_with_children jp
9
2026-01-19 via Nuitee
F
FUMINORI family_with_children jp
7
2026-01-19 via Nuitee