Hotel Kintetsu Universal City

Hotels
8.9 (207 reviews)
Konohana-ku, Shimaya 6-2-68 , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Smoke alarms
Screens / Barriers between staff and guests for safety
Security alarm
See all facilities

Review Highlights

Pros:
Location near Universal
Friendly staff
Comfortable rooms
Cons:
Visible stains
Some aging facilities
High price for some amenities

Categories

Cleanliness
8.23
Some mentions of aging facilities and visible stains.
Service
9.2
Staff were consistently kind and responsive.
Location
9.74
Proximity to Universal and other amenities is praised.
Room Quality
8.69
Rooms are described as cute and comfortable, with some facilities showing age.
Amenities
8.72
General satisfaction with amenities; some wished for better child accommodations.
Value for Money
8.68
Some comments about pricing relative to service quality.
Food and Beverage
8.73
Not explicitly mentioned, but generally expected standards maintained.
Overall Experience
9.2
Overall satisfaction, aside from minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Proximity to Universal Studios Japan
Hotel Kintetsu is a mere 2-minute walk from the JR Universal City Station, making it the perfect choice for visitors looking to explore Universal Studios Japan conveniently.

Diverse Dining Options and Shopping
With 3 restaurants offering a variety of cuisines and a Universal Studios Store on-site, guests can indulge in delicious meals and shop for souvenirs without leaving the hotel premises.

Convenient Facilities and Services
From free WiFi throughout the property to a Universal Studios Japan Information Desk for ticket purchases, the hotel ensures a hassle-free stay. Additionally, amenities like drink vending machines, free lockers, and an Airport Limousine Bus service add to the overall convenience.

Book your stay at Hotel Kintetsu now and experience a delightful blend of comfort and convenience during your visit to Osaka!

Important information:

Please note that construction work is going on from 26 January 2023 to end of July 2023 and some rooms may be affected by noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 207 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
H
HIROMI • solo_traveller • jp
8
2026-04-16 • via Nuitee
• couple • jp
8
2026-04-14 • via Nuitee
K
KOTA • solo_traveller • jp
9
2026-04-13 • via Nuitee
K
kuroiwa • solo_traveller • jp
8
2026-04-12 • via Nuitee
N
Nojiri • couple • jp
9
親切で素晴らしい宿です
Pros:

要望に沿っていただき、希望通りのお部屋にしていただいたことです。
ありがとうございました!

Cons:

強いて言うなら、壁が薄いような印象があります

2026-04-08 • via Nuitee
Y
Yoshinari • couple • jp
8
良かった
Pros:

朝食が美味しかった

Cons:

部屋のテーブルが小さかった

2026-04-03 • via Nuitee
K
kyoko • couple • jp
8
2026-03-17 • via Nuitee
M
Mayumi • couple • jp
8
2026-03-14 • via Nuitee
R
Ryusuke • couple • jp
10
楽しい思い出
Pros:

全部

Cons:

水を入れるボトルが有れば完璧👌

2026-01-05 • via Nuitee
Y
Yukino • couple • jp
10
ユニバに行く人にとって最高です！
Pros:

ユニバから近い。
スタッフが親切。
荷物の預かり、配送ともにスピーディー。
チェックインは朝ユニバに行く前に事前に行っておくと、帰って来てからスムーズに部屋に入れました。

Cons:

特に思いつきません。

2026-01-03 • via Nuitee
R
Reiko • solo_traveller • gb
1
2025-12-21 • via Nuitee
ふるた • couple • jp
9
Pros:

対応がよかった。

Cons:

常連なので、もう少し、何かあればと思う。

2025-12-18 • via Nuitee
ふるた • couple • jp
8
Pros:

スタッフの対応がよかった。

Cons:

常連なので、もう少し、対応がいいとよかったと思う。

2025-12-18 • via Nuitee
中村 • couple • jp
6
近いって素晴らしい！
Pros:

駅とUSJに近かった点

Cons:

特にありません

2025-12-11 • via Nuitee
• couple • jp
10
最高
2025-12-09 • via Nuitee
T
Tyty • solo_traveller • kh
10
2025-11-28 • via Nuitee
H
hinano • family_with_children • jp
10
2025-11-18 • via Nuitee
M
Mizuno • couple • jp
8
Pros:

USJに近い、大阪万博にも行きやすい

Cons:

少し高い

2025-11-06 • via Nuitee
N
Noriko
10
Pros:

スタッフの皆さんの対応も丁寧にしていただきお部屋もきれいでとても快適に過ごせました

2025-10-13 • via Nuitee
M
Mayumi • family
10
Pros:

駐車場案内、朝食の案内がスムーズで良かったです？

2025-10-12 • via Nuitee