Laguna Hotel

Hotels
6.6 (2914 reviews)
6 Suffolk Road South , Bournemouth , gb
+44 1202 767022

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
4.73
Several reviews mentioned dirtiness and poor hygiene.
Service
8.21
Staff were frequently mentioned as friendly and helpful.
Location
8.25
Repeatedly noted as a strong point in several reviews.
Room Quality
5.2
Rooms need updates and cited as uncomfortable in some reviews.
Amenities
6.73
Pool and facilities mentioned positively although some issues noted.
Value for Money
6.69
Good value for the price is noted despite the issues.
Food and Beverage
5.74
Noted as average, with issues with breakfast in some instances.
Overall Experience
7.21
General positive sentiment despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:11

Property Description

Charming Family-Run Hotel with Sun Terrace
The Laguna Hotel, nestled in its own spacious grounds near Bournemouth centre, offers a warm welcome to guests seeking comfort and convenience.

Individually Decorated Rooms with Modern Amenities
Each room at Laguna Hotel is uniquely designed and equipped with a TV, tea/coffee facilities, and a private bathroom for a cozy stay.

Relaxing Indoor Pool and Games Room
Guests can unwind in the indoor swimming pool and spa bath, enjoy the sun terrace overlooking the gardens, or have fun in the games room with table tennis and pool table.

Ready to experience a delightful stay at Laguna Hotel? Book now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Nonresidents are strictly not allowed in the rooms.

Please note that parking is free of charge and is on a first come first served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Location

Guest Reviews

6.6
Based on 2914 reviews
Cleanliness: 4.73
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 5.74
Overall Experience: 7.21
K
Kim • family_with_children • gb
8
2026-08-29 • via Nuitee
A
Alan • family_with_children • gb
8
Pros:

Location good for getting to the main beach. Children loved the swimming pool

2026-08-28 • via Nuitee
D
Dionne • solo_traveller • je
10
2026-08-28 • via Nuitee
S
steven • family_with_children • gb
1
2026-08-27 • via Nuitee
N
Neil • solo_traveller • gb
6
2026-08-27 • via Nuitee
A
Adam • family_with_children • gb
3
Was a good price, but wasn't overly impressed,
Cons:

The bed was uncomfortable and still have a bad back 3 odd weeks later, the plug didn't fit the bath hole so had to have water constant running to fill and there was mould around the bath, neither tap had a consistent temperature so couldn't run a shower properly, and being in the room right next to the front door with a child who wakes easily and constant slamming of the door all night and music from other rooms...

2026-08-25 • via Nuitee
S
Stoica • solo_traveller • gb
8
2026-08-24 • via Nuitee
A
AMOAKO-PEPRAH • family_with_children • gb
8
It was fun
Pros:

My kids enjoyed the pool.
The staff were always available to resolve and find solutions to any complaint.

Cons:

The door was making a lots of noise. Most of the things looked old.

2026-08-24 • via Nuitee
L
lynda • solo_traveller • gb
9
Pros:

Lovely hotel, clean, lovely bar.

Cons:

I didn't like the pillows, very heavy, and not comfortable

2026-08-24 • via Nuitee
D
David • solo_traveller • gb
5
2026-08-23 • via Nuitee
P
piper • solo_traveller • gb
5
2026-08-23 • via Nuitee
A
Aurea • family_with_children • gb
9
Cool
Pros:

Everyone on the team was very welcoming and friendly, the room was large, I also liked the pool.

Cons:

The rooms could have a mini-fridge, and the heater could also be left easily accessible to turn on when needed, as it gets quite cold there at night.

2026-08-23 • via Nuitee
C
Christian • family_with_children • gb
8
2026-08-23 • via Nuitee
M
Mursalina • family_with_children • gb
1
2026-08-23 • via Nuitee
W
Wenceslau • family_with_children • gb
6
Overall my family enjoyed alot
Pros:

Pool was good

Cons:

Beds need to be checked ours was broken

2026-08-22 • via Nuitee
C
Claire • family_with_children • gb
10
The staff was lovely and very welcoming, you had everything you needed and breakfast was amazing
Pros:

What I seen advertised is what I got

Cons:

Can’t say anything I didn’t like everything was very accessible

2026-08-22 • via Nuitee
L
Larry • couple • gb
10
The stay was really good we thoroughly enjoyed it
Pros:

It had an outside swimming pool

Cons:

There’s nothing to dislike

2026-08-22 • via Nuitee
P
paul • family_with_children • gb
8
2026-08-22 • via Nuitee
S
Shokatt • family_with_children • gb
1
horrendous
Cons:

the second time i have been to this hotel and both times as i have lifted the duvet cover i have found hair on the pillow. also from the last time 3 years ago the pool table in the games room still has the same cloth with a great big rip in it. the jacuzzi had dirty all around the edges. when i asked the cleaner for new towels she kissed her lips at me like i had said something wrong. last point they had no entertainment in the evenings for a hotel of that size with so many people staying there seem strange.

2026-08-22 • via Nuitee
G
Gintaras36 • solo_traveller • lt
8
Pros:

Good

Cons:

None

2026-08-21 • via Nuitee