Laguna Hotel

Hotels
6.6 (2558 reviews)
6 Suffolk Road South , Bournemouth , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
4.73
Several reviews mentioned dirtiness and poor hygiene.
Service
8.21
Staff were frequently mentioned as friendly and helpful.
Location
8.25
Repeatedly noted as a strong point in several reviews.
Room Quality
5.2
Rooms need updates and cited as uncomfortable in some reviews.
Amenities
6.73
Pool and facilities mentioned positively although some issues noted.
Value for Money
6.69
Good value for the price is noted despite the issues.
Food and Beverage
5.74
Noted as average, with issues with breakfast in some instances.
Overall Experience
7.21
General positive sentiment despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:11

Property Description

Charming Family-Run Hotel with Sun Terrace
The Laguna Hotel, nestled in its own spacious grounds near Bournemouth centre, offers a warm welcome to guests seeking comfort and convenience.

Individually Decorated Rooms with Modern Amenities
Each room at Laguna Hotel is uniquely designed and equipped with a TV, tea/coffee facilities, and a private bathroom for a cozy stay.

Relaxing Indoor Pool and Games Room
Guests can unwind in the indoor swimming pool and spa bath, enjoy the sun terrace overlooking the gardens, or have fun in the games room with table tennis and pool table.

Ready to experience a delightful stay at Laguna Hotel? Book now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Nonresidents are strictly not allowed in the rooms.

Please note that parking is free of charge and is on a first come first served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 2558 reviews
Cleanliness: 4.73
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 5.74
Overall Experience: 7.21
A
Alan • couple • gb
1
Room extremely small and won't be staying again
Cons:

Room extremely small

2026-03-08 • via Nuitee
S
Sarah • family_with_children • gb
10
Worth the money!
Pros:

Staff are absolutely amazing at laguna. Always happy to help and assist

Cons:

The pool shutting at 7pm.

2026-03-05 • via Nuitee
C
Ceasar • solo_traveller • gb
7
2026-03-02 • via Nuitee
N
Nate • family_with_children • gb
10
2026-03-02 • via Nuitee
T
Tracy • couple • gb
7
Pros:

Breakfast was fab

2026-03-01 • via Nuitee
A
Antony • family_with_children • gb
10
Pros:

Coat effective and clean.

Cons:

No shower gel

2026-02-28 • via Nuitee
R
Rodrigues • family_with_children • gb
7
2026-02-26 • via Nuitee
L
Lesley Pednyin • family_with_children • gb
8
Pros:

It was a very nice place to be and very good to refer friends

Cons:

The breakfast wasn't good

2026-02-23 • via Nuitee
A
ancy2 • family_with_children • gb
7
2026-02-23 • via Nuitee
T
Tim • family_with_children • gb
9
Pros:

It has a pool, nice sized room, good hotel experience.

Cons:

Feels a bit dated. But not in a bad way, just a classic style hotel.

2026-02-22 • via Nuitee
S
Smith • family_with_children • gb
10
We had a lovely stay and will definitely be back again
Pros:

The staff very friendly! Helped my grandad with his mobility scooter and moved us to a more accessible room

Cons:

A little bit dated. I think breakfast wasn’t really worth the money

2026-02-22 • via Nuitee
S
Samantha • family_with_children • gb
7
Pleasant
Pros:

The pool and friendly, helpful staff

Cons:

How thin the walls are, loud guest at 3am. Footsteps from room above super loud

2026-02-22 • via Nuitee
J
Julie • couple • gb
6
2026-02-10 • via Nuitee
M
Michael • couple • gb
8
Clean, comfortable, staff friendly and budget friendly
Pros:

Central to where we needed to get to

2026-01-26 • via Nuitee
O
Oluwagbemi • family_with_children • gb
10
2026-01-26 • via Nuitee
K
Keith • family_with_children • gb
4
hotel is stuck in the 1970s
Pros:

breakfast was good.

Cons:

updated rooms

2026-01-25 • via Nuitee
K
kellie • family_with_children • gb
7
Good for a short stay
Pros:

The gentleman at reception so welcoming.great customer service.overal a lovely welcome

Cons:

The pillows a bit hard and the bedding looking a off white colour (dirty. Colour ) not really inviting to sleep in .no bar open

2026-01-25 • via Nuitee
P
Paul • solo_traveller • gb
8
Great value and friendly staff
2026-01-25 • via Nuitee
P
Phoebe • family_with_children • gb
8
Pros:

Ali was amazing, the rooms were clean. Location was great only a few minutes drive from the beach.

Cons:

The beds were a bit hard but still manageable.

2026-01-24 • via Nuitee
I
Inna • family_with_children • ua
9
2026-01-23 • via Nuitee