Laguna Hotel

Hotels
6.6 (2570 reviews)
6 Suffolk Road South , Bournemouth , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
4.73
Several reviews mentioned dirtiness and poor hygiene.
Service
8.21
Staff were frequently mentioned as friendly and helpful.
Location
8.25
Repeatedly noted as a strong point in several reviews.
Room Quality
5.2
Rooms need updates and cited as uncomfortable in some reviews.
Amenities
6.73
Pool and facilities mentioned positively although some issues noted.
Value for Money
6.69
Good value for the price is noted despite the issues.
Food and Beverage
5.74
Noted as average, with issues with breakfast in some instances.
Overall Experience
7.21
General positive sentiment despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:11

Property Description

Charming Family-Run Hotel with Sun Terrace
The Laguna Hotel, nestled in its own spacious grounds near Bournemouth centre, offers a warm welcome to guests seeking comfort and convenience.

Individually Decorated Rooms with Modern Amenities
Each room at Laguna Hotel is uniquely designed and equipped with a TV, tea/coffee facilities, and a private bathroom for a cozy stay.

Relaxing Indoor Pool and Games Room
Guests can unwind in the indoor swimming pool and spa bath, enjoy the sun terrace overlooking the gardens, or have fun in the games room with table tennis and pool table.

Ready to experience a delightful stay at Laguna Hotel? Book now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Nonresidents are strictly not allowed in the rooms.

Please note that parking is free of charge and is on a first come first served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 2570 reviews
Cleanliness: 4.73
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 5.74
Overall Experience: 7.21
O
ozkan • family_with_children • gb
4
2026-03-28 • via Nuitee
A
Adam • extended_group • gb
10
Pros:

Excellent value clean good parking

2026-03-25 • via Nuitee
T
Tanya • family_with_children • gb
6
2026-03-23 • via Nuitee
D
Danielle • couple • gb
10
2026-03-23 • via Nuitee
M
Marius Vasile • family_with_children • gb
8
A very good stay a fair price. Recommended for a cheap gateaway with good facilities.
Pros:

definitely worth the money paid,the hotel has a pool,a ping pong table,a pool table,a bar area and everything was unexpectedly good.

Cons:

a bit more renovation within the site is needed as the floors are very noisy,bathrooms need a bit of refurbishment.

2026-03-22 • via Nuitee
B
Brie • family_with_children • gb
2
I’m tired
Pros:

Staff were lovely

Cons:

The cleanliness, the pool was very dirty and the lack of sleep due to very noisy rooms above and the lack of after hours staff to report grievances to.

2026-03-22 • via Nuitee
P
Paul • solo_traveller • gb
6
2026-03-18 • via Nuitee
N
Nilo John • family_with_children • gb
3
Safety concern
Pros:

Facilities are clean and comfortable

Cons:

There was a fire alarm that set off at 3:00 am. We followed protocol, went to the fire exit, go to assembly area and waited for the staff to clear and to say everything is okay. However, the security staff use the lift which I think is wrong because in case of fire your not supposed to use the lift. How can we trust the staff that he knows what he’s doing. We were left in the cold without any apologies for any inconvenience or even proper briefing about what happened or what to expect. I think he should have given us some reassurance after the incident. When we finally going back to sleep the fire alarm went off again for few seconds. It was honestly disappointing to have your rest disrupted without any sort of explanation but we understand that this can happen. Maybe just next time the staff should be more engaging to the costumers.

2026-03-17 • via Nuitee
M
Matthew • couple • gb
3
Pros:

Very clean, kind staff

Cons:

Fire alarm woke us up

2026-03-16 • via Nuitee
A
Aleksandr • family_with_children • gb
9
Great value for money hotel, free parking is a massive bonus!
Pros:

Swimming pool, free car parking.

2026-03-12 • via Nuitee
C
Chappell • family_with_children • gb
7
2026-03-11 • via Nuitee
A
Alan • couple • gb
1
Room extremely small and won't be staying again
Cons:

Room extremely small

2026-03-08 • via Nuitee
K
Keree • family_with_children • gb
5
Dated 1970s
Pros:

The location and parking were ok

Cons:

The rooms were really dated and felt really gloomy, uncomfortable, glad we had only booked 2 nights, towels were too small, pillows very hard

2026-03-08 • via Nuitee
S
Sarah • family_with_children • gb
10
Worth the money!
Pros:

Staff are absolutely amazing at laguna. Always happy to help and assist

Cons:

The pool shutting at 7pm.

2026-03-05 • via Nuitee
C
Ceasar • solo_traveller • gb
7
2026-03-02 • via Nuitee
N
Nate • family_with_children • gb
10
2026-03-02 • via Nuitee
T
Tracy • couple • gb
7
Pros:

Breakfast was fab

2026-03-01 • via Nuitee
A
Antony • family_with_children • gb
10
Pros:

Coat effective and clean.

Cons:

No shower gel

2026-02-28 • via Nuitee
R
Rodrigues • family_with_children • gb
7
2026-02-26 • via Nuitee
L
Lesley Pednyin • family_with_children • gb
8
Pros:

It was a very nice place to be and very good to refer friends

Cons:

The breakfast wasn't good

2026-02-23 • via Nuitee