Laguna Hotel

Hotels
6.6 (2598 reviews)
6 Suffolk Road South , Bournemouth , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
4.73
Several reviews mentioned dirtiness and poor hygiene.
Service
8.21
Staff were frequently mentioned as friendly and helpful.
Location
8.25
Repeatedly noted as a strong point in several reviews.
Room Quality
5.2
Rooms need updates and cited as uncomfortable in some reviews.
Amenities
6.73
Pool and facilities mentioned positively although some issues noted.
Value for Money
6.69
Good value for the price is noted despite the issues.
Food and Beverage
5.74
Noted as average, with issues with breakfast in some instances.
Overall Experience
7.21
General positive sentiment despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:11

Property Description

Charming Family-Run Hotel with Sun Terrace
The Laguna Hotel, nestled in its own spacious grounds near Bournemouth centre, offers a warm welcome to guests seeking comfort and convenience.

Individually Decorated Rooms with Modern Amenities
Each room at Laguna Hotel is uniquely designed and equipped with a TV, tea/coffee facilities, and a private bathroom for a cozy stay.

Relaxing Indoor Pool and Games Room
Guests can unwind in the indoor swimming pool and spa bath, enjoy the sun terrace overlooking the gardens, or have fun in the games room with table tennis and pool table.

Ready to experience a delightful stay at Laguna Hotel? Book now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Nonresidents are strictly not allowed in the rooms.

Please note that parking is free of charge and is on a first come first served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 2598 reviews
Cleanliness: 4.73
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 5.74
Overall Experience: 7.21
K
Keith • extended_group • gb
5
Pros:

Beds were clean and comfortable. Public areas were also clean and comfortable. The pool was lovely to use.

Cons:

There was an annoying tapping sound that could be heard all the time. Made getting to sleep difficult. Only a very small single tablet of soap for 2 people. The shower was just about adequate. One of the bedside lights didn't work and was not due to a faulty bulb.

2026-04-17 • via Nuitee
H
Helen • couple • gb
10
2026-04-15 • via Nuitee
B
Bridgen • family_with_children • au
6
2026-04-13 • via Nuitee
R
Rebecca • solo_traveller • gb
10
Pros:

Whilst not the most modern in decor, this hotel is comfortable, clean and well looked after. The grounds were stunning and the swimming pool was fabulous. I stayed in a family room with my three children and it was great. My first time ever away with just me and them and the room made it so easy. Not cramped and the beds were comfortable, everyone slept well. Overall a fantastic stay.

2026-04-12 • via Nuitee
N
Nicola • couple • gb
7
2026-04-11 • via Nuitee
R
Richard • family_with_children • gb
10
Pros:

It was suitable for the children lots of the activities

2026-04-11 • via Nuitee
S
Schoeman • family_with_children • gb
10
Excellent
Pros:

Excellent hotel value for money facilities were excellent would definitely book again no complaints.

2026-04-10 • via Nuitee
P
Passmore • family_with_children • gb
10
2026-04-09 • via Nuitee
A
Alvin • family_with_children • gb
10
2026-04-08 • via Nuitee
J
Jakub • family_with_children • pl
9
Przyjemny pobyt w rozsądnej cenie.
Pros:

Bardzo miła obsługa zarówno na recepcji jak i podczas śniadania. Śniadanie tradycyjne Brytyjskie bardzo dobre. Stosunkowo blisko do centrum i na molo. Darmowy parking. Przyjemne lobby z grami i książkami.

Cons:

Przedostający się hałas do pokoju wciągu dnia ale w nocy cicho.

2026-04-07 • via Nuitee
V
Violeta • solo_traveller • gb
4
2026-04-07 • via Nuitee
A
Aida Catalina • family_with_children • gb
1
Poor but good if you just sleep there
Pros:

The pool was ok. Nice and clean.

Cons:

Dust everywhere, I assume cleaning is done quite rarely

2026-04-06 • via Nuitee
M
Michael • family_with_children • gb
6
Only a Good breakfast .
Pros:

Breakfast was very good.

Cons:

Beds like concrete slabs loose legs pillows like sandbags. Toilet dud t flush very well.

2026-04-06 • via Nuitee
K
Karan • family_with_children • gb
10
Great family room & ideal for weekend Stopover
Pros:

Facilities were outstanding 👏
Staff were great
Swimming pool was perfect for the grandchildren

Cons:

Steep narrow stairs

2026-04-05 • via Nuitee
C
chipepera • family_with_children • gb
5
2026-04-05 • via Nuitee
P
poole • family_with_children • gb
9
Pros:

Staff very friendly swimming pool was amazing

Cons:

Beds uncomfortable

2026-04-05 • via Nuitee
T
Tatiana-Maria • family_with_children • ro
9
Good value for money
Pros:

Very helpful and friendly staff. It's nice that they have plenty of parking available. We also enjoyed the pool area. Good value for money. It's not spectacular, but they deliver on what they promise. Overall, a good experience.

Cons:

Furniture could use an update...

2026-04-05 • via Nuitee
C
Crowie • family_with_children • gb
8
Pros:

Staff was so welcoming, warm and friendly. Made the stay so much better, whole weekend was just wonderful. I would definitely go back.

2026-04-05 • via Nuitee
I
Iulian Petrisor • family_with_children • gb
10
Pros:

Very Good

2026-04-04 • via Nuitee
G
Ghassem • family_with_children • gb
10
Its a very nice place
Pros:

Swimming pool

Cons:

I like everything

2026-04-04 • via Nuitee