Hotel Grand City

Hotels
7.8 (3204 reviews)
Toshima-ku, Higashiikebukuro 1-30-7 , Tokyo , JP
+81 3-3984-5121

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good service
Great location
Decent food quality
Cons:
Small rooms
Bathroom odors
Key management inconvenience

Categories

Cleanliness
7.44
Some issues mentioned regarding bathroom odors.
Service
8.41
Multiple positive mentions of attentive staff.
Location
8.45
Convenient proximity to transportation and stores.
Room Quality
6.9
Several reviews indicated rooms were small and needed updating.
Amenities
7.93
Positive feedback on beverage availability and ice machines.
Value for Money
7.89
Good value considering the location and amenities.
Food and Beverage
7.94
Breakfast quality was positively noted.
Overall Experience
7.41
Guests found their stay enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Grand City offers cosy air-conditioned guestrooms with a simple decor and pleasant neutral tones. Each room is equipped with a satellite flat-screen TV, free internet access, a fridge, and a full en suite bathroom for your comfort and convenience.

Convenient Amenities
Guests can enjoy the convenience of a restaurant on-site, a relaxing massage service, and a free internet terminal in the lobby. The hotel also provides coin-operated laundry machines on the 3rd floor and a Wi-Fi converter that can be borrowed for free from the reception.

Prime Location
Located just a 5-minute walk from JR Ikebukuro Train Station, Hotel Grand City offers easy access to popular attractions like the Sunshine 60 Building. With direct rail and subway links to Shinjuku and Shibuya, the hotel is the perfect choice for travelers looking to explore Tokyo.

Book your stay at Hotel Grand City now for a memorable and comfortable experience.

Important information:

From Ikebukuro Station, the East Exit (North) and Exit 32 are nearest to the hotel.
DIRECTIONS: From either of these exits, go down the street between the HSBC branch and Tokyo-Mitsubishi UFJ Bank (red signs, UFJ). Continue for about 984 feet, until you see a bowling alley. Turn left. The hotel is 164 feet ahead on the right.

Please note that the hotel will undergo emergency equipment maintenance on the following dates 13 Jan. 2025.
Please note that theentire property may close between10:00 and 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.8
Based on 3204 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.41
F
Fumiaki • solo_traveller • jp
8
とても良い
2026-10-24 • via Nuitee
K
Konstantin • family_with_children • kz
10
Pros:

Местоположение отеля для нам было крайне удобным и комфортным. В целом номера в отеле очень маленькие, в особенности сан узел, но это культура и особенности Японии. Кстати, несмотря на то что окна у нас выходили на дорогу, шумоизоляция настолько хорошая что не было слышно вовсе каких то шумов.

2026-10-24 • via Nuitee
満田建一 • family_with_children • jp
9
2026-10-23 • via Nuitee
トモユキ • solo_traveller • jp
4
次は選ばない
Pros:

駅から遠くない

Cons:

壁が薄い

2026-10-23 • via Nuitee
T
takayuki • solo_traveller • jp
9
Pros:

従業員の対応がよかった

Cons:

トイレ、風呂場が狭い

2026-10-22 • via Nuitee
F
Fumiko • solo_traveller • jp
8
2026-10-22 • via Nuitee
F
fujikawa • solo_traveller • jp
7
2026-10-22 • via Nuitee
I
Ikram • solo_traveller • ma
8
2026-10-21 • via Nuitee
K
kouya • solo_traveller • jp
6
2026-10-20 • via Nuitee
A
Aman • solo_traveller • au
9
2026-10-20 • via Nuitee
J
Jai • family_with_children • dk
5
Okay ophold - vi var 8 personer fordelt på fire værelser, hvor ét blandt andet manglede et klædeskab. Sengene var gamle
Pros:

Dejlig placering og sødt personale

Cons:

Gammelt hotel - der var skimmelsvamp på badeværelset og kun én ud af tre senge blev redt ved rengøring

2026-10-18 • via Nuitee
Q
QIANXIN • solo_traveller • cn
10
2026-10-17 • via Nuitee
A
Alex • solo_traveller • it
9
2026-10-17 • via Nuitee
Y
Yan Lin • solo_traveller • us
10
Great location and staff, but did not like their room key policy.
Pros:

staff were attentive and answered any questions I had. Location was also amazing.

Cons:

Leaving the hotel required me to drop off my room key at the front desk. I had to ask for my key every time so I changed travel plans a little to avoid wasting time and dropping off my items at the hotel.

2026-10-16 • via Nuitee
M
Mitchell • family_with_children • gb
9
2026-10-16 • via Nuitee
N
Natalie • family_with_children • jp
9
Great business hotel in a prime location.
Pros:

Decent business hotel. Excellent location. The breakfast buffet had a good selection, and was delicious. The staff was very friendly and accommodating. I would stay here again.

Cons:

The sofa bed was not very comfortable, but what do you expect from a sofa bed.

2026-10-16 • via Nuitee
G
gotou • solo_traveller • jp
9
2026-10-16 • via Nuitee
J
Johnny • solo_traveller • au
10
Amazing value of a hotel
Pros:

The location was lovely. It was located in a quiet corner of the busy streets of East Ikebukuro, meaning you can enjoy all of the shops and restaurants nearby while getting a good night's sleep.

Cons:

Having to leave my keys at the front desk can be tiring sometimes if you go in and out frequently.

2026-10-15 • via Nuitee
久畑 • couple • jp
7
朝食付きでお値打ちに過ごせました。
Pros:

池袋の駅から近い

Cons:

バスルームが狭い

2026-10-15 • via Nuitee
高市 • family_with_children • jp
7
親切にしていただきました
Pros:

駐車場の高さ制限で停められそうになかったけれど、スタッフの方が制限のないスペースを確保してくださって助かりました。お部屋も清潔で広くはないけれど快適でした。

Cons:

上のフロアのお部屋の音が結構響きました。
チェックインの対応をしてくださったスタッフの方、マスクをしていて声も小さく滑舌も悪いので聞き取りづらかったです。朝食時間を聞かれたので「何時から食べられますか？」って聞いたら「10時までです」って答えられて「??」ってなりました。

2026-10-15 • via Nuitee