Hotel Grand City

Hotels
7.8 (2838 reviews)
Toshima-ku, Higashiikebukuro 1-30-7 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good service
Great location
Decent food quality
Cons:
Small rooms
Bathroom odors
Key management inconvenience

Categories

Cleanliness
7.44
Some issues mentioned regarding bathroom odors.
Service
8.41
Multiple positive mentions of attentive staff.
Location
8.45
Convenient proximity to transportation and stores.
Room Quality
6.9
Several reviews indicated rooms were small and needed updating.
Amenities
7.93
Positive feedback on beverage availability and ice machines.
Value for Money
7.89
Good value considering the location and amenities.
Food and Beverage
7.94
Breakfast quality was positively noted.
Overall Experience
7.41
Guests found their stay enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Grand City offers cosy air-conditioned guestrooms with a simple decor and pleasant neutral tones. Each room is equipped with a satellite flat-screen TV, free internet access, a fridge, and a full en suite bathroom for your comfort and convenience.

Convenient Amenities
Guests can enjoy the convenience of a restaurant on-site, a relaxing massage service, and a free internet terminal in the lobby. The hotel also provides coin-operated laundry machines on the 3rd floor and a Wi-Fi converter that can be borrowed for free from the reception.

Prime Location
Located just a 5-minute walk from JR Ikebukuro Train Station, Hotel Grand City offers easy access to popular attractions like the Sunshine 60 Building. With direct rail and subway links to Shinjuku and Shibuya, the hotel is the perfect choice for travelers looking to explore Tokyo.

Book your stay at Hotel Grand City now for a memorable and comfortable experience.

Important information:

From Ikebukuro Station, the East Exit (North) and Exit 32 are nearest to the hotel.
DIRECTIONS: From either of these exits, go down the street between the HSBC branch and Tokyo-Mitsubishi UFJ Bank (red signs, UFJ). Continue for about 984 feet, until you see a bowling alley. Turn left. The hotel is 164 feet ahead on the right.

Please note that the hotel will undergo emergency equipment maintenance on the following dates 13 Jan. 2025.
Please note that theentire property may close between10:00 and 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2500 per stay.

Location

Guest Reviews

7.8
Based on 2838 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.41
こはる • solo_traveller • jp
8
2026-03-21 • via Nuitee
T
TAKASHI • solo_traveller • jp
8
2026-03-21 • via Nuitee
N
norizi • solo_traveller • jp
8
2026-03-21 • via Nuitee
R
ryuju • solo_traveller • jp
4
2026-03-20 • via Nuitee
M
MADOKA • family_with_children • jp
9
2026-03-20 • via Nuitee
A
Athita • family_with_children • th
9
Pros:

มีร้านอาหาร ร้านสะดวกซื้ออยู่ใกล้ที่พักเยอะมาก สามารถเดินไปขึ้น airport limosine bus ที่ sunshine city ได้ไม่ไกล ประมาณ 6-7 นาที มีร้านกดกาชาปอง คีบตุ๊กตาเยอะแยะมากมาย เดินไปสถานีรถไฟไม่ไกล ดีมากกก

2026-03-20 • via Nuitee
K
KUO SHU • couple • tw
8
Pros:

櫃檯親切解決所有疑問跟需求。
提供備品完善，自助飲水機跟飲料好喝。

Cons:

因為結構的關係？隔音較差，隔壁房敲牆壁的聲音清楚可聞。可能需要帶耳塞或降噪耳機入睡。

2026-03-19 • via Nuitee
T
Takashi • solo_traveller • jp
8
2026-03-18 • via Nuitee
I
IEMOTO • solo_traveller • jp
8
2026-03-18 • via Nuitee
S
Sonia • family_with_children • es
10
2026-03-16 • via Nuitee
K
Kate • extended_group • ph
4
Location is good apparently we exceed in person and im asking for another room they told us to leave the exceeded person
Pros:

Location is good

Cons:

Rooms are too small. Very strict staff

2026-03-16 • via Nuitee
J
JUNKO • solo_traveller • jp
8
また利用したい
Pros:

スタッフの方々が親切でした

Cons:

別の部屋からくしゃみが聞こえた

2026-03-16 • via Nuitee
塚本 • solo_traveller • jp
5
Cons:

風呂場が狭すぎる

2026-03-15 • via Nuitee
C
Chih Chieh • extended_group • tw
10
2026-03-14 • via Nuitee
C
Chih Chieh • extended_group • tw
10
2026-03-14 • via Nuitee
C
Chih Chieh • extended_group • tw
10
2026-03-14 • via Nuitee
M
MEGUMI • family_with_children • jp
10
Pros:

あまり干渉されず
いつも利用しているので
お任せ感があって助かります

2026-03-14 • via Nuitee
M
MEGUMI • family_with_children • jp
9
安定してます
Pros:

いつも利用させて頂いているので
安心感あります。

Cons:

朝のエレベーターの混み具合が
ちょっと…3階だったので、通り過ぎて
しまうばっかりでした。

2026-03-14 • via Nuitee
R
REN • couple • jp
10
2026-03-13 • via Nuitee
M
MAYUMI • solo_traveller • jp
6
Pros:

スタッフの対応は良かったです

Cons:

部屋が狭すぎる
せめて、スーツケースを広げてもう少しの余裕があれば良いのに…

2026-03-13 • via Nuitee