Hotel Grand City

Hotels
7.8 (2961 reviews)
Toshima-ku, Higashiikebukuro 1-30-7 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good service
Great location
Decent food quality
Cons:
Small rooms
Bathroom odors
Key management inconvenience

Categories

Cleanliness
7.44
Some issues mentioned regarding bathroom odors.
Service
8.41
Multiple positive mentions of attentive staff.
Location
8.45
Convenient proximity to transportation and stores.
Room Quality
6.9
Several reviews indicated rooms were small and needed updating.
Amenities
7.93
Positive feedback on beverage availability and ice machines.
Value for Money
7.89
Good value considering the location and amenities.
Food and Beverage
7.94
Breakfast quality was positively noted.
Overall Experience
7.41
Guests found their stay enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Grand City offers cosy air-conditioned guestrooms with a simple decor and pleasant neutral tones. Each room is equipped with a satellite flat-screen TV, free internet access, a fridge, and a full en suite bathroom for your comfort and convenience.

Convenient Amenities
Guests can enjoy the convenience of a restaurant on-site, a relaxing massage service, and a free internet terminal in the lobby. The hotel also provides coin-operated laundry machines on the 3rd floor and a Wi-Fi converter that can be borrowed for free from the reception.

Prime Location
Located just a 5-minute walk from JR Ikebukuro Train Station, Hotel Grand City offers easy access to popular attractions like the Sunshine 60 Building. With direct rail and subway links to Shinjuku and Shibuya, the hotel is the perfect choice for travelers looking to explore Tokyo.

Book your stay at Hotel Grand City now for a memorable and comfortable experience.

Important information:

From Ikebukuro Station, the East Exit (North) and Exit 32 are nearest to the hotel.
DIRECTIONS: From either of these exits, go down the street between the HSBC branch and Tokyo-Mitsubishi UFJ Bank (red signs, UFJ). Continue for about 984 feet, until you see a bowling alley. Turn left. The hotel is 164 feet ahead on the right.

Please note that the hotel will undergo emergency equipment maintenance on the following dates 13 Jan. 2025.
Please note that theentire property may close between10:00 and 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2500 per stay.

Location

Guest Reviews

7.8
Based on 2961 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.41
• family_with_children • tw
9
2026-04-09 • via Nuitee
L
Lola • couple • es
10
2026-04-09 • via Nuitee
C
Christine • solo_traveller • us
3
Good location, clean hotel. NO individual AC control even though they say they do. False advertising
Pros:

Staff tried to help as much as they could, even though no one speaks English so we had to communicate via Google translate. not convenient....

location was definitely good.

Cons:

WARNING TO WESTERN TRAVELERS: This hotel uses a central 'Lockout' system. In April, you cannot turn on the AC. My room was 29°C (84°F). At $200/night, you expect climate control. Avoid this hotel in Spring/Fall if you like to sleep in a cool room." specifically when the hotel publicizes the fact that there is individual room AC control. it is a lie

2026-04-08 • via Nuitee
S
Sze Nga • solo_traveller • hk
1
Pros:

地理位置

Cons:

員工態度

2026-04-07 • via Nuitee
巣山 • solo_traveller • jp
8
2026-04-07 • via Nuitee
O
Olatz • solo_traveller • es
9
Muy bien en general.
Pros:

Muy buena ubicación. Rodeado de las tiendas de Ikebukuro y a 5 minutos de la estación.

Cons:

Podría ser algo más barato o incluir desayuno por ejemplo.

2026-04-07 • via Nuitee
C
Christy • extended_group • us
9
2026-04-07 • via Nuitee
Y
Yuji • solo_traveller • jp
7
無難なホテル
Pros:

駅から近い

Cons:

少し他の部屋からの騒音が気になった

2026-04-06 • via Nuitee
A
Atsushi • extended_group • jp
6
2026-04-05 • via Nuitee
西片 • solo_traveller • jp
8
ビジネスでまた使いたい
Pros:

アクセスが良い
価格がお手頃

Cons:

特にありません

2026-04-04 • via Nuitee
E
Edward Ryan Ivanyi Elford • family_with_children • hu
7
Pros:

la posizione, la pulizia, personale cortese

Cons:

una sola lavatrice per tutti gli ospiti

2026-04-04 • via Nuitee
J
John • family_with_children • se
7
2026-04-04 • via Nuitee
M
Mette • extended_group • dk
10
Fuld valuta for pengene
Pros:

Super beliggenhed let at finde, alt fungerede som det skal

2026-04-03 • via Nuitee
ふっきー • family_with_children • jp
8
2026-04-03 • via Nuitee
S
Shizuka • solo_traveller • tw
9
2026-04-03 • via Nuitee
和美 • extended_group • jp
7
2026-04-03 • via Nuitee
P
Pernille • solo_traveller • dk
10
Fantastisk beliggenhed, men der skal kigges på de slidte vinduer
Pros:

Bedste placering jeg kunne drømme om når man er til anime og Oshikatsu som hunkøn. Fantastisk til prisen. Sengen var lækker og tilpas blød. Langt bedre end mange japanske hoteller med hårde senge.

Cons:

Der blev rigtig hurtigt indelukket og vinduet var en mareridt at få op. Tog mig timer. Men så snart der blev åbnet, så var det fantastisk og behageligt. Jeg var ikke generet at larmen fra motorvejen, da jeg elsker lyden af biler i fart. Giver mig ro med konstant rumlen. Men kan forestille mig at andre kan hade det da det løber helt ud til sent på natten. Jeg oplevede ikke noget ud over dette.

2026-04-03 • via Nuitee
P
Pieter • extended_group • nl
10
Convenient location hotel with friendly staff.
Pros:

Stayed at this hotel more often thanks to the convenient location. Once you walk out the hotel you are in the heart of Ikebukuro. The staff is extremely friendly and helpful and I highly recommend this place. I shipped a package to the hotel and when I checked in, I also received my package which was very convenient.

Cons:

The only drawback is that this hotel makes use of physical keys, when you are leaving the hotel you need to leave the key behind. And when you come back you have to request your key. However the staff is really friendly which makes it no problem.

2026-04-02 • via Nuitee
A
Andrew • couple • tw
7
Pros:

Good location and great breakfast

2026-04-02 • via Nuitee
H
Hiroyuki • solo_traveller • jp
8
アニメ好きの方にはとても良い立地かも
Pros:

駅からそれほど遠くもなく，アニメ関係のショップが近くに数多くあり、週末は周辺が非常に混みますが、うるさく感じることはありません。

2026-04-02 • via Nuitee