Ares Hotel Sultanahmet

Hotels
•
Independent
7.6 (863 reviews)
Alemdar Mah. Incili Cavus Sok. No 17, Sultanahmet, Istanbul, Istanbul, 34400 , Istanbul , TR
90-212-5276476

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate room quality

Categories

Cleanliness
4.9
Several reviews mentioned unclean rooms and issues like mold and leaking.
Service
9.9
Many reviews praised the staff's friendliness and willingness to help.
Location
9.9
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
5.9
Phrases like 'minúscula' and 'old and dirty' indicate dissatisfaction with room quality.
Amenities
6.9
Some amenities received criticism for being poorly maintained.
Value for Money
8.9
Good value noted by some guests, particularly in relation to service.
Food and Beverage
5.9
Breakfast received negative remarks regarding its quality and variety.
Overall Experience
8.5
Guests had mixed feelings, overall positives balanced by significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Spa and Theme Park Shuttle
Indulge in a relaxing massage at our spa and easily access a theme park shuttle for a fun day out.

Gourmet Dining Options
Savor delicious Turkish cuisine at our restaurant, Palmiye, or enjoy 24-hour room service for a cozy night in.

Convenient Amenities and Central Location
Benefit from complimentary wireless internet, free babysitting, and a business center while staying just steps away from iconic landmarks.

Immerse yourself in luxury at Ares Hotel Sultanahmet for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 863 reviews
Cleanliness: 4.9
Service: 9.9
Location: 9.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 8.9
Food and Beverage: 5.9
Overall Experience: 8.5
C
Carson • extended_group • us
10
2026-03-28 • via Nuitee
O
Olga • couple • es
3
2026-03-25 • via Nuitee
M
Massimo Rodolfo • couple • it
10
Istanbul è una città da visitare assolutamente.
Pros:

la posizione a 3 minuti da Santa Sofia e dalla Moschea Blu e 2 minuti dalla fermata del tram T1 che consente di raggiungere le fermate di tutti i mezzi pubblici (tram e ferry) per visitare l'intera Istanbul. Ottimo ristorante.

2026-03-23 • via Nuitee
E
EdoCAST • solo_traveller • cl
10
Volveremos!
Pros:

Ubicación excelente, a pasos del transporte público y de los lugares turísticos mas importantes. Tiene ascensor. Esta en el centro turistico con muchisimas opciones para comer (tambien cuentan con restaurant) con un muy buen desayuno! El personal es muy muy amable. Pudimos realizar check in en la madrugada y mucha disposición para ayudarnos y guiarnos.

Cons:

En general todo muy bien.

2026-03-21 • via Nuitee
Αποστολακη • family_with_children • gr
5
2026-03-16 • via Nuitee
A
Andy • extended_group • gb
10
Excellent hotel with staff who couldn't do enough to make our stay even better
Pros:

We checked in as a group of friends and everything was perfect for what we needed

Great location with bars and restaurants literally outside the front door. Sultanahmet Square was just a 2 minute walk away

2026-03-11 • via Nuitee
Αποστολακη • family_with_children • gr
4
2026-03-10 • via Nuitee
J
JIANPING • solo_traveller • cn
3
“便宜没好货”，建议不要选择这家酒店。
Pros:

地点，因在旧城中心区域，离几个清真寺确实很近，游玩很方便

Cons:

几乎没有服务、设施过于简陋，性价比低：入住当晚，发现没有厕纸、口杯、水、洗发水、沐浴露；第二天早晨发现早餐要到9：00——游客常要早早出门，根本吃不上，我入住三晚一顿都没吃上，因此，所谓的“含早餐”就是个谎言；床具陈旧，很担心不卫生，尤其当天感觉客人刚走，都没收拾一样；面积超小，一个大行李箱放到地上，挡住了进出通道，每次进出房间走路都要侧身而过；灯每次都要赤脚跑到门边开关，摸黑爬回床上；淋雨热水供应不足，我三天只洗了一次澡；booking明说在酒店吃饭可打9折，实际根本不打折，那个接待是个混子，他自己夸口说11岁就离家出走混世界，因此特别油条、厚脸皮，声称女朋友数以百计。根据我现场观察，入住这家酒店的客人少之又少，为什么？看看我的亲身经历，就知道了。

2026-03-09 • via Nuitee
B
binnur • extended_group • nl
10
2026-02-23 • via Nuitee
J
JUAN PABLO • solo_traveller • co
8
2026-02-23 • via Nuitee
I
Inmaculada • family_with_children • es
7
Ubicación 10/ Mantenimiento 3
Pros:

La ubicación excepcional a un paso de Santa Sofía

Cons:

La falta de mantenimiento en los cuartos de baño, un mobiliario viejo y mal cuidado hizo que tuviéramos la sensación de estar en un hotel de menos categoría.
El desayuno era bastante monótono, te servían un plato sin poder elegir. El café y la leche era en polvo. Mejorable si lo pusieran tipo buffet.
Coincidió que había obras en el tranvía y las hacen en la madrugada, muchísimo ruido por lo que no tuvimos buen descanso ya que las ventanas no aislaban del ruido.
El hotel está en una zona cortada al tráfico por lo que a la llegada tuvimos que callejear bastante con las maletas. Muy molesto

2026-02-22 • via Nuitee
Y
Yassine BEN BRIK • couple • tn
10
2026-01-27 • via Nuitee
G
Gulizar • solo_traveller • kg
10
2026-01-24 • via Nuitee
P
Paul • solo_traveller • es
9
Perfect location
Pros:

Friendly staff. Joseph was always kind and helpful.

2026-01-20 • via Nuitee
P
Patricia • extended_group • ca
10
The location was fabulous, and the staff outstanding.
Pros:

The location was fabulous, and the staff outstanding. Early check in worked better than expected. Room was small but clean and comfortable. Joseph was very attentive, providing us with snack, water and even lending us his bus pass. We were in the center of all we wanted to see on our short stay. Thanks so much!!

Cons:

Internet was a little slow, but we didn't need much so it didn't impact us. Hard to find something to improve!

2026-01-19 • via Nuitee
I
IVANA • solo_traveller • it
8
Le meraviglie di Istanbul a pochi passi in un ambiente sicuro, confortevole e familiare
Pros:

Posizione centralissima e accessibilità privilegiata a quanto di interesse. Staff attento e disponibile

Cons:

La pulizia potrebbe essere più accurata

2026-01-19 • via Nuitee
M
Muhammad • family_with_children • de
9
I do recommend based on location and staff cooperation & friendly behaviour.
Pros:

Staff is super friendly and cooperative!

Cons:

I did not like the first room but staff changed the room as per our requirement!

2026-01-19 • via Nuitee
ÓSCAR • solo_traveller • es
8
Muy intersante y agradable.
Pros:

Lo mejor del hotel es su ubicación, super céntrico, el desayuno debería ser mas variado ya que siempre dan lo mismo, eso si se solicito durante 3 días una tortilla francesa y la hicieron sin coste.

Cons:

Habitaciones mas bien pequeñas y tienes que pedir las toallas por que no ponen demasiadas., el baño tambien pequeño, pero limpio.

2026-01-19 • via Nuitee
Z
Zoltan • couple • us
4
Pros:

Excellent

Cons:

Room

2026-01-19 • via Nuitee
A
Andreas • solo_traveller • ch
10
2026-01-19 • via Nuitee