Ares Hotel Sultanahmet

Hotels
•
Independent
7.6 (863 reviews)
Alemdar Mah. Incili Cavus Sok. No 17, Sultanahmet, Istanbul, Istanbul, 34400 , Istanbul , TR
90-212-5276476

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate room quality

Categories

Cleanliness
4.9
Several reviews mentioned unclean rooms and issues like mold and leaking.
Service
9.9
Many reviews praised the staff's friendliness and willingness to help.
Location
9.9
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
5.9
Phrases like 'minúscula' and 'old and dirty' indicate dissatisfaction with room quality.
Amenities
6.9
Some amenities received criticism for being poorly maintained.
Value for Money
8.9
Good value noted by some guests, particularly in relation to service.
Food and Beverage
5.9
Breakfast received negative remarks regarding its quality and variety.
Overall Experience
8.5
Guests had mixed feelings, overall positives balanced by significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Spa and Theme Park Shuttle
Indulge in a relaxing massage at our spa and easily access a theme park shuttle for a fun day out.

Gourmet Dining Options
Savor delicious Turkish cuisine at our restaurant, Palmiye, or enjoy 24-hour room service for a cozy night in.

Convenient Amenities and Central Location
Benefit from complimentary wireless internet, free babysitting, and a business center while staying just steps away from iconic landmarks.

Immerse yourself in luxury at Ares Hotel Sultanahmet for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 863 reviews
Cleanliness: 4.9
Service: 9.9
Location: 9.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 8.9
Food and Beverage: 5.9
Overall Experience: 8.5
A
Ahmet Lojo • family_with_children • ba
10
Bilo je jako dobro. Prijateljski odnos je lahko razvijen sa osboljem koje je ljubazno iz srca
Pros:

Lokacija i osoblje, koje se izuzetno trudi oko gostiju

Cons:

Nije vrijdno spomena

2026-05-09 • via Nuitee
A
Antonio • couple • it
8
2026-05-07 • via Nuitee
S
Serge B • solo_traveller • ru
10
Great value for money, friendly host, and a comfortable stay in a convenient location.
Pros:

The owner was extremely welcoming, kind and helpful throughout the stay. The room is small, but if you don’t travel with a lot of luggage, it’s absolutely fine and comfortable enough. Even though the hotel is located in a very touristy area, it was surprisingly quiet at night. Breakfast was simple rather than fancy, but still tasty and satisfying. Considering the very affordable price, the overall experience fully met expectations.

Cons:

The interior and furniture look a bit dated, but this is understandable since it’s not a five-star hotel. Apart from that, everything was good for the price.

2026-05-07 • via Nuitee
M
Manuela • couple • es
9
Hotel económico con terraza y vistas a Santa Sofía
Pros:

Muy céntrico y una buena relación calidad-precio. Buenas vistas a Santa Sofía y restaurante terraza muy agradable. Abierto 24 horas

Cons:

Desayuno siempre era lo mismo. Sugiero que varíe un poco

2026-05-03 • via Nuitee
A
Abdelrahman • solo_traveller • dk
4
Ikke penge værd
Pros:

Centralt.

Cons:

Toilette i stykke .brusebad ingen tryk i vandet.kunne ikke tænde for fjernsyn

2026-05-02 • via Nuitee
M
M • solo_traveller • gb
10
Pros:

all the people and staff were caring ayub,ali,joseph,sabir,farhad specially my brother taneer gardash. will be coming soon best terrace view and foos ever

Cons:

all was perfect

2026-04-30 • via Nuitee
G
gianfranco • solo_traveller • it
10
Comfortable
Pros:

Excellent location, friendly staff, nice room.

2026-04-27 • via Nuitee
• couple • de
4
2026-04-27 • via Nuitee
R
Rosangela • solo_traveller • de
10
Fantastic
Pros:

⭐⭐⭐⭐⭐

Tive uma experiência maravilhosa no Hotel Aris em Istambul. Desde o primeiro momento, fui extremamente bem recebida por toda a equipe, sempre muito atenciosa, educada e prestativa.

O quarto estava impecável, muito limpo e organizado, o que fez toda a diferença para o meu conforto durante a estadia. A relação custo-benefício do hotel é excelente — entrega muito mais do que se espera pelo valor.

Gostaria de destacar também um senhor muito simpático da equipe (infelizmente não me recordo o nome), que foi extremamente gentil comigo o tempo todo, me acompanhou até o quarto e fez com que eu me sentisse realmente em casa. Esse tipo de cuidado faz toda a diferença.

Com certeza voltaria a me hospedar aqui e recomendo de olhos fechados para quem busca conforto, bom atendimento e uma experiência acolhedora em Istambul.

Muito obrigada por tudo!

2026-04-26 • via Nuitee
L
Luiz • solo_traveller • nl
10
Plezierend
Pros:

Zeer vriendelijk en behulpzaam

Cons:

Nvt

2026-04-25 • via Nuitee
L
Luiz • solo_traveller • nl
8
Heel plezierig
Pros:

Locatie en Personeel

Cons:

Nvt

2026-04-25 • via Nuitee
G
Gabriela • solo_traveller • ro
7
Pros:

Personalul a fost uimitor de amabil si ne-a ajutat intotdeauna cu tot ce am avut nevoie,locatia excelenta,terasa cu un view fabulos,pranz cina gustoase.Unele inconveniente le-am ignorat pt ca oamenii au fost foarte calzi si ospitalieri.

Cons:

Micul dejun as fi vrut sa fie imbunatatit cu produse locale diversificat,a fost acelasi mereu ,usa de la baie era defecta,si apa calda uneori era lipsa intre anumite ore in special seara.

2026-04-23 • via Nuitee
Z
ZOILA MARIANELA • solo_traveller • pe
9
Pros:

El desayuno es una cosa sencilla pero agradable, aprendí a comer pepinos y tomates. Pero lo que me encantó fue su cercanía con todo! La Basílica de la Cisterna esta a la vuelta y la Mezquita azul y Santa Sofía están a escasos metros. Atte.

Cons:

Creo que lo que podría haber ido mejor que haya alguien que hable español, el turco y su inglés es un poco incomprensible. Pero eso lo superamos con el traductor de Google!

2026-04-22 • via Nuitee
H
Hossein • family_with_children • de
10
Pros:

Everything and everyone was nice 🙂

Hotel staff was really helpful and friendly and heartwarming.

Rooms were clean and room service was good 👍🏻

The Tracce of the hotel had a lovely view of main Street and the mosques of sultan Ahmet and Ayasofya

We had a great time there

I suggest it to everyone 👌🏻

2026-04-19 • via Nuitee
B
Behrawar • solo_traveller • pk
9
Pros:

Recently had the pleasure of staying at Ares hotel in Turkey, and the experience exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome, offering a level of hospitality that felt both professional and heartfelt.Thanks to people like Ali and Joseph, our stay felt truly special. I would highly recommend it to anyone visiting Turkey and would gladly return again.

2026-04-18 • via Nuitee
D
DIEGO • couple • it
5
Non ci tornerei.
Pros:

La posizione ottima. Ma albergo vecchio camere malandate e non pulitissime. Essenziale e’ dire poco

Cons:

La camera nel complesso mal
Coalizione scarsa è sempre uguale. Non a buffet ma piatti fissi scelti dall’hotel.

2026-04-18 • via Nuitee
I
inna • couple • ru
7
Все понравилось. Хочется возращаться с учетом пожеланий о хотя бы небольшом ремонте.
Pros:

Впервые за свои 53 года столкнулась с таким гостеприимством, доброжелательностью и радушием персонала отеля. Спасибо огромное и низкий поклон. Также у отеля супер мега отличное расположение, самый центр, все очень близко. В день приезда, пока ждали заселение, нас бесплатно напоили кофе, завтраком, хотя нам не был положен в первый день. На завтраке все подают сами. Огромная тарелка с вкусной и свежей едой. Каждый раз одно и тоже, но нам все нравилось, было очень вкусно. Мягкий хлебушек, вкусное варенье, масло, ассорти сыров, колбаска, маслины, овощи, кексик, яйцо. Кофе вкуснейший. Спрашивают наелись ли мы, предлагают что-то еще. В первый день узнали как мы любим, и подавали с молочком. Чуть ли не каждый день угощали шоколадками, просто от души. Вечером всегда ждали, а мы очень поздно приходили, предлагали чай. Помогали по всем вопросам. Люди супер, просто храни Вас Бог!

Cons:

Ремонт в отеле уже требует обновления, на мой взгляд. При переселении в другой номер пришлось выкрутить и взять с собой лампочку из светильника, т.к. в нашем номере лампа не горела. Сантехника уставшая, кабинка в первом номере протекала, свет очень тусклый в номере и ванной, фен заклеенный. Убирались у нас не каждый день. Нет совсем русских каналов на тв. Но так как мы по сути только ночевали в номере, нам это не сильно испортило впечатления. плюс ко всему цена назначена была соразмерная для перечисленных минусов. Не знала как писать отзыв. Люди и прием прекрасные, местоположение бомбическое, но отелю необходимо обновление.

2026-04-15 • via Nuitee
Ирина • family_with_children • ru
5
Цена сильно завышена и не соответствует качеству.
Pros:

Отзывчивый и приветливый персонал. Очень хорошее расположение.

Cons:

Номер с "уставшим" ремонтом: полки облезли, выкльчатели и розетки замазаны какой-то краской, розетки работают не все, телефон не работает, лампочек не хватает, вентиляция в санузле не работает, постельное белье рваное, двери в номер и санузел закрываются с трудом. Фен отсутствует. На момент заезда не было тапочек, мыла. Конечно что-то после обращения к персоналу поправили: дали тапочки, мыло и заменили рваное бельё. Завтрак состоит из нескольких кусочков сыра, колбасы, огурцов, помидоров. Дают одно яйцо, хлеб, масло и джем. Это было не совсем то, на что мы рассчитывали.

2026-04-14 • via Nuitee
D
Diana • family_with_children • ru
10
Pros:

Локация идеальная, сам отель немного уставший, но в соотношении цена-качество это все мелочи. Завтраки свежие, вкусные, чай кофе весь день фри, в номерах тепло, уборка, свежее постельное за всем следят.

2026-04-14 • via Nuitee
L
Liana • solo_traveller • ro
10
Pros:

Ares este un hotel decent situat foarte aproape de Hagia Sofia.
Chiar dacă am avut o cameră mică, a fost suficient pentru o perioada scurta. S-a făcut curățenie în fiecare zi, au schimbat prosoapele zilnic si lenjeria după două zile chiar dacă au știut ca urmează să plecăm în cursul nopții.
Foarte ospitalieri, au oferit ceai gratuit fără limită iar pentru cina foarte buna am avut reducere 10%. Am primit și câte o ciocolățică în fiecare zi.
Liftul a fost un real folos pentru noi.
Ne-am simțit foarte bine, vom reveni!
Recomand!

2026-04-14 • via Nuitee