Ares Hotel Sultanahmet

Hotels
Independent
7.6 (863 reviews)
Alemdar Mah. Incili Cavus Sok. No 17, Sultanahmet, Istanbul, Istanbul, 34400 , Istanbul , TR

Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate room quality

Categories

Cleanliness
4.9
Several reviews mentioned unclean rooms and issues like mold and leaking.
Service
9.9
Many reviews praised the staff's friendliness and willingness to help.
Location
9.9
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
5.9
Phrases like 'minúscula' and 'old and dirty' indicate dissatisfaction with room quality.
Amenities
6.9
Some amenities received criticism for being poorly maintained.
Value for Money
8.9
Good value noted by some guests, particularly in relation to service.
Food and Beverage
5.9
Breakfast received negative remarks regarding its quality and variety.
Overall Experience
8.5
Guests had mixed feelings, overall positives balanced by significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Spa and Theme Park Shuttle
Indulge in a relaxing massage at our spa and easily access a theme park shuttle for a fun day out.

Gourmet Dining Options
Savor delicious Turkish cuisine at our restaurant, Palmiye, or enjoy 24-hour room service for a cozy night in.

Convenient Amenities and Central Location
Benefit from complimentary wireless internet, free babysitting, and a business center while staying just steps away from iconic landmarks.

Immerse yourself in luxury at Ares Hotel Sultanahmet for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 863 reviews
Cleanliness: 4.9
Service: 9.9
Location: 9.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 8.9
Food and Beverage: 5.9
Overall Experience: 8.5
I
Igor extended_group gb
10
Great location, amazing rooftop terrace, and friendly staff.
Pros:

The hotel is in an excellent location, just a few minutes' walk from Hagia Sophia, the Blue Mosque, Topkapi Palace, and many restaurants and cafés. The staff were very friendly and helpful, and the room was clean. The rooftop terrace was amazing, with a stunning view over the city. It was the perfect place to enjoy dinner or relax in the evening. The breakfast was good and offered a nice start to the day.

Cons:

The room was a little small for three people, and the TV did not always work properly. However, these were only minor issues and did not affect our overall stay.

2026-07-18 via Nuitee
R
Rastislav Gloncak family_with_children sk
10
Ideal choice for a few days in Istanbul
Pros:

This hotel is ideal choice for anyone who wants to be close to all interesting historical and cultural sites and restaurants also . The location is simply unbeatable – everything important is within walking distance, and you will save a lot of time on travel. You must enjoy unforgettable view of the Hagia Sophia from the rooftop terrace for sure. Special thanks go to Mr. Ali and Mr. Joseph for their outstanding approach and helpfulness, which made our overall impression even more pleasant. Mr. Ali provides full support in case of any problem or question you might have.

2026-07-14 via Nuitee
F
Francesca solo_traveller it
10
Ottima posizione per le attrazioni principali di Istanbul.
Pros:

Tutti molto gentili e disponibili ad aiutarti in tutto..

2026-07-14 via Nuitee
G
Gulmira solo_traveller kz
10
Pros:

У отеля очень хорошее местоположение, отзывчивый персонал. В комнатах было чисто, хорошо спала.

Cons:

Всё было хорошо

2026-07-13 via Nuitee
A
Arsenijević solo_traveller rs
2
2026-07-11 via Nuitee
S
Smoleac solo_traveller md
10
This hotel is located right in the heart of Istanbul's Old City, making it a perfect choice for shor
Pros:

The location is excellent, just a one-minute walk from Hagia Sophia and the Basilica Cistern.
The owner and staff were very kind and helpful, providing useful recommendations about public transportation and local tours. The breakfast was delicious. There are plenty of restaurants and shops nearby.

Cons:

The room is quite simple, but I wasn't looking for luxury. The price-to-quality ratio is very fair, especially for a room in heart of old city during high touristic season. As a young solo traveler, I only needed a place to sleep, take a shower, and store my luggage during my two-day layover. Thank you Ares Hotel.

2026-07-08 via Nuitee
S
Stanciu solo_traveller it
10
2026-07-07 via Nuitee
A
Adeel solo_traveller om
7
2026-07-03 via Nuitee
M
meshal300 extended_group kw
10
Great place to stay.
Pros:

everything is around you and the stuff are very helpful.

2026-06-30 via Nuitee
G
gep_ extended_group cz
10
Pros:

Good location. Sympathy staff (Joseph). Good breakfest

2026-06-30 via Nuitee
G
Gene solo_traveller us
10
Very satisfied, very courteous staff, good food, great value for the price.
Pros:

Excellent location, safe area for tourists, lots of historic sites and stores and places to eat in the neighborhood. Clean place too. Fantastic views from the rooftop cafe.

Cons:

All seemed fine.

2026-06-29 via Nuitee
V
VITALII solo_traveller ru
10
Базилика Цистерна
Pros:

То что я хотел, то и получил . Это вид. Дружелюбный персонал. Номер с видом. Из ресторана, открывается ещё более красивый вид

Cons:

Ну сказать, что не понравилось, нельзя, просто комментарии. Номер уставший, особенно ванная, но всё работает хорошо. Завтрак скромный, но и цена не большая за номер.

2026-06-29 via Nuitee
F
Folashade Theresa solo_traveller se
9
My stay was very fantastic and homely. I would love to visit Ares Hotel again.
Pros:

The location is ok.
The staffs were very nice and good, Joseph and Alli were expectional good and the two ladies working in the kitchen and the cleaners. They were all helpful.

Cons:

The floor drain in the bathroom need more attention.

2026-06-26 via Nuitee
M
Me Sabbagh solo_traveller kw
10
Pros:

Location, Staff are amazing all of them,
Value of money, Terrace with super view, So calm no noise.

Cons:

Breakfast little limited

2026-06-24 via Nuitee
D
Debra solo_traveller ca
10
Location was perfect
Pros:

The staff were exceptional.

Cons:

Nothing

2026-06-23 via Nuitee
E
Eszter Borbála solo_traveller hu
9
Pros:

Nagyon jó árban van, tökéletes helyen. Pár perc sétára megtalálható minden nagyobb látnivaló.
A személyzet kedves és segítőkész volt. A szállás kényelmes és tiszta.
A reggeli ár érték arányban megfelelő volt.

Cons:

A reggeli lehetne egy kicsit változatosabb.

2026-06-23 via Nuitee
B
Barbara extended_group it
9
Indimenticabile Istanbul
Pros:

Ottima posizione e vista bellissima

Cons:

La terrazza in cui si poteva comodamente bere un buonissimo tè oppure gustare un’ottima cena con fresco e vista mozzafiato

2026-06-22 via Nuitee
R
RUAIRIDH solo_traveller th
7
Great location.
Pros:

The location is excellent for many of the main sights. Trams very near. Ali was exceptional in liaising airport transport and he and Josef provided excellent service throughout. Plentiful restaurants all around the walking only zone.

Cons:

Breakfast was not buffet and unchanging every day. Not very exciting.

2026-06-21 via Nuitee
J
j3d13004 solo_traveller fr
10
Pros:

Très bon emplacement proche des monuments et du tramway.
Merci à Joseph et à toute l'équipe.

2026-06-20 via Nuitee
N
Nana extended_group us
9
2026-06-17 via Nuitee