Shin-Yokohama Kokusai Hotel

Hotels
7.6 (1830 reviews)
Shin-Yokohama 3-18-1 , Yokohama , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Ironing service
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Old room fixtures
Lack of amenities

Categories

Cleanliness
5.98
Some reviews mention issues with cleanliness, such as moldy smells and unclean items.
Service
8.95
Positive comments on the accommodating staff and helpful service.
Location
8.49
Many reviews praise the convenient location near the train station.
Room Quality
6.94
Mixed sentiments regarding room quality, some stating comfort and space, while others mention old fixtures.
Amenities
6.97
There are positive remarks about amenities, but some suggest more variety would be helpful.
Value for Money
7.93
General sentiment suggests good value for the price paid.
Food and Beverage
7.98
Reviews note good options nearby, but some amenities were lacking.
Overall Experience
7.55
Overall satisfactory experience, though there are significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:47

Property Description

Convenient Location Near Bullet Train Station

Modern Amenities and Services

Easy Access to Popular Tourist Areas

Experience comfort and convenience at Shin-Yokohama Kokusai Hotel, located just a 3-minute walk from the Shin-Yokohama Shinkansen Station. Each room is equipped with Wi-Fi, flat-screen TV, and fridge for your enjoyment. Take advantage of the coin launderette, luggage storage, and vending machines during your stay. With easy access to Minato-Mirai and China Town via subway, as well as quick transportation to Narita and Haneda airports, your travels are made simple. Book now for a seamless stay in Yokohama!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property directly for more information.

Guests arriving after midnight must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that the a trundle bed is available in the Twin Rooms only.

During your stay, the room will be cleaned once every 3 days starting from the 4th night. Bath towels and face towels will be hung on the doorknob every day.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1830 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.49
Room Quality: 6.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 7.55
M
MIDORI • solo_traveller • jp
8
Pros:

清潔感があった

Cons:

コーヒーと砂糖はわかったけどミルクは見あたらなかった

2026-04-04 • via Nuitee
S
Seibi • solo_traveller • jp
5
2026-04-04 • via Nuitee
M
M AＣH I • solo_traveller • jp
1
2026-04-03 • via Nuitee
• solo_traveller • jp
9
2026-04-03 • via Nuitee
H
Hideki • couple • jp
5
Cons:

設備が古い。朝食がサラダやヨーグルトなどが付かないパンのみでは寂しすぎる

2026-04-03 • via Nuitee
A
AAA • solo_traveller • jp
8
2026-04-02 • via Nuitee
Y
Yuka • solo_traveller • jp
8
2026-03-31 • via Nuitee
M
MIKA • solo_traveller • jp
4
良かったのは立地とスタッフさん
Pros:

スタッフさんのサービスは良かった
駅近、アリーナ側、立地は最高

Cons:

とにかく古くて、清潔だけど清潔に見えない。特にバスルーム。お湯を張る気にならなかった。せっかく湯船があるのに残念だった。エアコンが効かず、ひたすら寒かった。お値段が高いだけに、期待した分かなりガッカリ。

2026-03-30 • via Nuitee
W
Watanabe • couple • jp
8
2026-03-30 • via Nuitee
れのん • family_with_children • jp
5
まあ、こんなもんかなあ
Pros:

シャンプー、コンディショナーが良かった
ベッドのマットレスがサイコーでした

Cons:

広さが、もう少し欲しかったです
部屋もお風呂も

2026-03-29 • via Nuitee
橘 • solo_traveller • jp
6
2026-03-29 • via Nuitee
N
NAOYA • solo_traveller • jp
8
2026-03-29 • via Nuitee
敦子 • solo_traveller • jp
4
2026-03-27 • via Nuitee
木村 • solo_traveller • jp
7
Pros:

接客が丁寧でした。

2026-03-27 • via Nuitee
S
SHINOBU • extended_group • jp
10
Pros:

駅から近い

2026-03-27 • via Nuitee
H
hiroshi • couple • jp
5
2026-03-26 • via Nuitee
K
KENJI • solo_traveller • jp
7
2026-03-26 • via Nuitee
M
Miyuki • solo_traveller • jp
8
Pros:

接客が丁寧で良かったです、
1回目が駅近で雰囲気も良かったので
2回目もこのホテルにしました

Cons:

アメニティ類をもう少し充実して欲しいです

2026-03-26 • via Nuitee
H
harumi • couple • jp
6
2026-03-26 • via Nuitee
M
megumi • solo_traveller • jp
7
2026-03-26 • via Nuitee