Comfort Suites Huntersville near Lake Norman

Hotels
•
Comfort Suites
9 (620 reviews)
14510 Boulder Park Drive , Huntersville , US
+1 704-875-6220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean sheets
Cons:
Dirty room
Poor maintenance
Uncomfortable amenities

Categories

Cleanliness
6.96
Multiple reviews noted dirty rooms and poor maintenance.
Service
9.43
Staff were often described as helpful and polite.
Location
9.97
Great location for weekend getaways.
Room Quality
7.92
Mixed feedback reflected on room condition.
Amenities
8.95
Some mentioned good amenities, though there were issues.
Value for Money
9.41
Standard quality for this hotel tier.
Food and Beverage
9.46
Breakfast was praised, though there were suggestions for improvement.
Overall Experience
9.93
Some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:14

Property Description

Convenient Location
Located off Interstate 77 and just a mile from downtown Huntersville, Comfort Suites Lake Norman offers a prime spot for both leisure and business travelers.

Top-Notch Amenities
Enjoy the convenience of an indoor pool, a well-equipped gym, and complimentary Wi-Fi in all rooms. The spacious suites feature modern amenities such as a microwave, refrigerator, and a flat-screen TV for your comfort.

Delightful Offerings
Start your day with a continental breakfast and catch up on the latest news with the weekday newspaper available for guests. Explore nearby Birkdale Village Shopping or head to Lowe’s Motor Speedway, both just a short drive away.

Experience comfort and convenience at Comfort Suites Lake Norman - Huntersville. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 620 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 9.93
S
Smith • family_with_children • us
8
2026-10-21 • via Nuitee
R
Richard • couple • us
10
2026-10-18 • via Nuitee
C
Caroline • solo_traveller • us
9
2026-10-17 • via Nuitee
D
Doug • couple • us
10
i will be back next week
Pros:

Great breakfest clean well lite

2026-10-13 • via Nuitee
W
William • solo_traveller • us
8
Pros:

Very clean and well maintained. Breakfast was a surprise. More than a standard Continental. Food was good. Room was very spacious and bathroom as well.

2026-10-12 • via Nuitee
O
Olena • couple • us
1
Cons:

We had a terrible experience at this hotel. Water was leaking from the ceiling directly onto the AC unit, which was plugged into electricity! The carpet, curtains, and AC were all wet. This was a serious safety hazard, and we couldn’t even use the AC during the night because we were worried about getting electrocuted.

And it gets worse. When we got home, we discovered that our laptop was no longer working. Our luggage had been sitting right underneath the leaking ceiling, and the laptop was apparently damaged by the water.

We reported everything to the hotel, and the staff even gave us a handwritten note confirming what happened. But management refused to refund us or compensate us for the damage. They haven’t been willing to communicate or take responsibility either.

We paid over $540 for two nights and ended up with an unsafe room, a broken laptop, and absolutely no help from management.

I would strongly recommend avoiding this hotel. Accidents happen, but the way management handles them says everything about the property.

2026-10-12 • via Nuitee
R
Robert Lisa • solo_traveller • us
7
Pros:

Location. Beds were very comfortable.

Cons:

Could use a little updating, renovation in the rooms.

2026-10-10 • via Nuitee
M
Michelle • extended_group • us
10
Fabulous!
Pros:

The breakfast needed some more choices of fresh fruits.

Cons:

They need more variety of channels on the TV.

2026-10-09 • via Nuitee
W
Wenner • couple • us
7
2026-10-09 • via Nuitee
M
Michael • couple • us
7
Average
Pros:

Everything was mostly good. No ice machine or vending on our floor and the hair dryer was busted.

Cons:

You could tell the hotel was cutting corners with their finances

2026-10-08 • via Nuitee
M
Maurice • couple • us
8
2026-10-07 • via Nuitee
S
Scott • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jocelyn • family_with_children • us
1
My original room was dirty. booking.com has the worst customer service
Pros:

Easy to get to

Cons:

I was unable to make my first night of my original reservation due to bad weather in New Jersey and all the flights were canceled until the following day. I called a booking.com and they messaged the hotel on my behalf, and even with my hands being tied and not being able to make my first night of the reservation the hotel still charged me for a night stay.

The following day when I was able to check in, I go up to my room and find that the room door is open and there is trays of food on the bed. I immediately went downstairs and let the receptionist know. To my surprise, they asked me if I was sure I went to the Wright room and they went upstairs to verify so then I and my family was moved to a different room, which was fine. I just wondered what was happening there and why I would get the keys to a room that was not even cleaned.

Overall, the hotel is fine close to everything there’s a bunch of places to eat. It just leaves a bad taste in my mouth that all the flights in New Jersey were canceled and I was still charged for one night.

Booking.com is no help whatsoever . I was told my situation would get escalated and when I asked to speak to a manager three different times I was told there was no manager there for me to speak to. They say they were going to credit back some of my first day charge and then I had to wait 24 hours to receive a notification with what the sum would be and no one ever called me back. I tried three times speaking to someone and every time they said I need to wait 24 hours.

2026-09-14 • via Nuitee
J
Jocelyn • family_with_children • us
3
2026-09-12 • via Nuitee
T
Tracey Evans • solo_traveller • us
9
Pros:

Beds was soft

2026-09-10 • via Nuitee
K
Kenneth • solo_traveller • us
10
Peaceful Stay
Pros:

Everything and everyone was nice

Cons:

There was nothing

2026-09-09 • via Nuitee
R
Rock • solo_traveller • us
1
Cons:

Didn't like how I was treated by a particular staff member. I do not appreciate the fact that I was banned from this facility because I chose not to open my room door while getting dressed. I made ot clear that I was getting dressed and the front desk attendant kept messing with the knob of the door as if they were determined to get in

2026-09-04 • via Nuitee
C
Carrie • solo_traveller • us
4
Not clean and had fleas
Pros:

Bed was comfortable

Cons:

There were fleas in my first room. They did change rooms but the second room wasn’t particularly clean. I had to clean the counter in the bathroom and there was hairs. It was gross

2026-08-29 • via Nuitee
C
clarebaker106 • NONE • Edgewater, Florida
10
Comfort in Huntersville
Pros:

This Comfort Suites is a favorite stop on our East Coast travels. Nicely appointed rooms, indoor pool, and ample complimentary breakfast offerings.

2026-08-26 • via Tripadvisor
V
Virginia • solo_traveller • us
10
2026-08-26 • via Nuitee