Candlewood Suites Houston The Woodlands by IHG

Hotels
•
Candlewood Suites
8 (402 reviews)
17525 Saint Lukes Way , The Woodlands , us
+1 936-271-2100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pest issues
Cleanliness problems

Categories

Cleanliness
5.71
Several reviews mentioned roaches, dirt, and mold in the hotel.
Service
9.18
The staff received positive feedback for being friendly and helpful.
Location
9.72
Location near Texas Children's Hospital was repeatedly praised.
Room Quality
6.67
Mixed reviews about the rooms, with issues like discomfort and pest problems.
Amenities
7.7
Amenities were functional but could have been better maintained.
Value for Money
8.66
Guests felt the price was reasonable for the size and location, despite some issues.
Food and Beverage
7.71
Limited comments, with some problems regarding coffee machines.
Overall Experience
8.68
General feedback was positive despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:34

Property Description

Convenient Location
Located just 4 miles from The Woodlands Mall, Candlewood Suites Houston The Woodlands offers easy access to shopping and entertainment.

Comfortable Accommodations
Each room features a fully equipped kitchen and flat-screen cable TV, providing guests with a cozy home away from home experience.

Great Amenities
Enjoy the outdoor pool, free Wi-Fi, fitness centre, and Candlewood Cupboard for snacks and drinks. Whether for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Candlewood Suites Houston The Woodlands now and experience convenience and comfort during your visit to Houston, Texas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8
Based on 402 reviews
Cleanliness: 5.71
Service: 9.18
Location: 9.72
Room Quality: 6.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
J
Jane • couple • us
8
Good location, nice place.
Pros:

The room very clean, people were very nice, easy check in.

Cons:

The AC unit was very noisy.

2026-08-12 • via Nuitee
L
langlinais • extended_group • us
10
2026-08-11 • via Nuitee
R
Ricky • solo_traveller • us
10
2026-08-06 • via Nuitee
P
Pamela • solo_traveller • us
9
Close to hospital
Pros:

Location to hospital

Cons:

No luggage racks

2026-08-04 • via Nuitee
D
Danielle • couple • us
1
Uninhabitable health hazard
Pros:

Location was convenient

Cons:

Cleanliness and overall quality were horrible. First room I was placed in smelled like someone had smoked cigarettes in it for years. The second room they tried to accommodate me with felt like there was moisture living in the walls and the shower floor looked like it had never been cleaned. I turned my key back within 10 minutes of being there. They never checked me out from my stay and they refuse to offer a refund when I was not a guest of the hotel.

2026-08-03 • via Nuitee
L
Lauriano • family_with_children • us
4
Stayed because of convenience.
Pros:

Great location. Pet friendly. Friendly staff. Staircase easy accessible.

Cons:

There’s one elevator for four floors. Took elevator going up and used staircase to go back down. The room was not clean. The floors throughout the whole room needed a thorough cleaning, the shower still had residue from previous stay. There was a stench of mildew. The restroom fan had water droplets around it. Had to leave the fan running all day and night. The recliner would not fold back down. The mattress was super hard and some of the pillow cases had stains on it. Water pressure was a little weak.

2026-07-23 • via Nuitee
S
Shawnie • solo_traveller • us
3
My hotel stay at this particular location was not worth the money that I paid the room was not up to
Pros:

I did not make it for breakfast.

Cons:

I did not like the cleanliness of the hotel my room unfortunately smelled like cigarette smoke. I left out to go and get cleaning supplies to sanitize my room more. The floors were still sticky. There was hair left in the bathroom shower.

2026-07-21 • via Nuitee
A
Ade • solo_traveller • gb
5
Pros:

Its very quiet

Cons:

Selling milk that's off and refusing to apologise

2026-06-10 • via Nuitee
C
Candace • couple • us
4
2026-06-08 • via Nuitee
E
Emma • extended_group • us
7
Pros:

Closeness to activites

Cons:

Pool not being clean

2026-05-28 • via Nuitee
A
Aizza • couple • us
7
2026-05-25 • via Nuitee
V
Veronica • family_with_children • us
1
I was an inconvenience
Cons:

Well the first day there room 114 was infested with roaches they had to bomb the room, then we were moved to room 209 and the toilet didn’t flush and tv didn’t work so they moved us to a third room on the 3rd floor room 303 I think but it was right by the elevator that room had roaches as well and I have a video of it. The whole stay was an inconvenience especially with a sick husband having to move back to back like that.

2026-05-23 • via Nuitee
T
Tyler • couple • us
10
We were there for a short stay as we were in town for a reunion.
Pros:

It was comfortable & clean with a fair price

Cons:

N/A

2026-05-14 • via Nuitee
Y
Yohei • family_with_children • mx
7
2026-05-02 • via Nuitee
M
Michał • couple • pl
7
Bardzo cienkie ściany więc jeśli traficie na sąsiadów którzy albo głośno słuchają muzyki albo chrapią no to przydadzą wa
Pros:

W obiekcie najlepszy jest stosunek jakości do ceny dostępność miejsc praktycznie cały czas i jakość obsługi która tutaj zależności od zmiany była bardzo pomocna ale trafia też osoby naprawdę niemiłe

Cons:

Jeśli ktoś potrzebuje tylko przenocować na kilka jeden dwa dni tak na dobrą sprawę to bardzo dobre jest lokalizacja blisko centrów handlowych no szkoda tylko że nie można tych kilkuset metrów dojść na nogach

2026-04-28 • via Nuitee
A
Ashley • couple • us
8
Cons:

The room had many roaches which is so unsanitary

2026-04-27 • via Nuitee
N
Nelsonsepu • solo_traveller • cl
5
2026-04-27 • via Nuitee
A
Abraham • extended_group • cl
9
2026-04-24 • via Nuitee
A
Angela • couple • us
7
2026-04-17 • via Nuitee
P
Paula • couple • us
9
2026-04-11 • via Nuitee