Candlewood Suites Houston The Woodlands by IHG

Hotels
•
Candlewood Suites
8 (377 reviews)
17525 Saint Lukes Way , The Woodlands , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pest issues
Cleanliness problems

Categories

Cleanliness
5.71
Several reviews mentioned roaches, dirt, and mold in the hotel.
Service
9.18
The staff received positive feedback for being friendly and helpful.
Location
9.72
Location near Texas Children's Hospital was repeatedly praised.
Room Quality
6.67
Mixed reviews about the rooms, with issues like discomfort and pest problems.
Amenities
7.7
Amenities were functional but could have been better maintained.
Value for Money
8.66
Guests felt the price was reasonable for the size and location, despite some issues.
Food and Beverage
7.71
Limited comments, with some problems regarding coffee machines.
Overall Experience
8.68
General feedback was positive despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:34

Property Description

Convenient Location
Located just 4 miles from The Woodlands Mall, Candlewood Suites Houston The Woodlands offers easy access to shopping and entertainment.

Comfortable Accommodations
Each room features a fully equipped kitchen and flat-screen cable TV, providing guests with a cozy home away from home experience.

Great Amenities
Enjoy the outdoor pool, free Wi-Fi, fitness centre, and Candlewood Cupboard for snacks and drinks. Whether for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Candlewood Suites Houston The Woodlands now and experience convenience and comfort during your visit to Houston, Texas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 377 reviews
Cleanliness: 5.71
Service: 9.18
Location: 9.72
Room Quality: 6.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Ada • couple • us
10
2026-04-01 • via Nuitee
K
Kerri • solo_traveller • us
2
Cons:

Sheets were stained and room was musty. The ghetto party above me at 1am was a bit disturbing.

2026-03-20 • via Nuitee
L
Lensi • family_with_children • us
10
Pros:

The hotel was beyond my expectations. The staff were remarkable their attitudes were great and very pleasant to talk to. The rooms were bigger then I expected and have to give house keeping credit as well! Will stay again!

2026-03-17 • via Nuitee
H
Hannia • family_with_children • us
5
2026-02-27 • via Nuitee
T
Thomas • family_with_children • de
7
Pros:

Ruhigeres Hotel nahe dem I45. Der Lärm kommt nicht so stark von der I45 rüber. Zum Buchen empfehle ich ein Zimmer auf der Rückseite des Hotels.
Zimmer Service gibt es nicht jeden Tag automatisch. Muss angefordert werden. Hat aber auch seine guten Seiten.
Kleine Kitchenette im Zimmer. Man kann sich den Kaffee selber machen. Großer Kühlschrank.

2026-02-08 • via Nuitee
L
Lauren • family_with_children • us
4
Cons:

It was hard to find, bed was so hard couldn't sleep, wouldn't give me a receipt upon checkout

2026-01-28 • via Nuitee
M
Michael • couple • us
10
2026-01-20 • via Nuitee
S
Sydney • couple • us
8
Pros:

Staff were very nice and helpful.

Cons:

Not a big issue - Ice machine was not available due to renovations.

2026-01-19 • via Nuitee
M
Mohammed • family_with_children • kw
2
Pros:

The location is good,
The receptionist is nice .

Cons:

The hotel is very uncomfortable. There are a fans near the room door make a noisy sound.
Cockroaches are everywhere.

2026-01-10 • via Nuitee
S
Silver • family_with_children • us
8
2026-01-09 • via Nuitee
A
Angel • extended_group • us
10
2026-01-09 • via Nuitee
A
Anthony • couple • us
10
2026-01-01 • via Nuitee
J
Julia • solo_traveller • us
8
Nice in general but a few corrections needed.
Pros:

King bed was very comfortable. Kitchen was fully equipped for light cooking. Small desk or dining table was very nice and useful. Room was clean. No bugs.

Cons:

Weak wifi signal. Coffee machine in the lobby was out of order all the time. Exterior door locks did not work. Room lock did not function properly.

2026-01-01 • via Nuitee
P
Perez • family_with_children • us
10
Pros:

Everything!

Cons:

Loved it all!

2025-12-22 • via Nuitee
M
Michealla • couple • us
7
2025-12-16 • via Nuitee
I
Ivan • solo_traveller • us
6
Pros:

The staff

Cons:

The rooms are roach infested

2025-12-13 • via Nuitee
J
Jerry • couple • us
10
Very good stay.
Pros:

Location to St. Luke’s is very close.

2025-11-30 • via Nuitee
D
Destiny • family_with_children • us
7
2025-11-30 • via Nuitee
J
Jerry • couple • us
10
Very good stay.
Pros:

Location to St. Lukes is very close.

2025-11-30 • via Nuitee
A
Alexander • couple • us
7
2025-11-29 • via Nuitee