Casa Santa Rosa Hotel Boutique

Hotels
9.6 (240 reviews)
1ra. Calle Oriente No. 11, Alameda Santa Rosa , Antigua Guatemala , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Beautiful gardens
Peaceful environment
Attentive staff
Spacious rooms
Cons:
Old towels
Low water pressure
Limited staff availability at night

Categories

Cleanliness
8.99
Some complaints about old towels and low water pressure.
Service
9.99
Many reviews praised the staff's attentiveness and kindness.
Location
10
Multiple comments highlighted the excellent location of the hotel.
Room Quality
9.45
Rooms were spacious and comfortable, but some noted the need for modernization.
Amenities
8.98
Some complaints regarding lack of basic amenities during critical hours.
Value for Money
9.44
The hotel is seen as expensive but worth it by some guests.
Food and Beverage
9.99
No specific food complaints; the breakfast was mentioned positively.
Overall Experience
9.98
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:18

Property Description

Tranquil Garden Oasis
Escape to a peaceful retreat at Casa Santa Rosa Hotel Boutique, surrounded by a large, serene garden.

Cozy Rooms with Fireplace
Indulge in comfort with rooms featuring a fireplace, sofa, and some offering picturesque garden views.

Convenient Amenities and Services
Enjoy complimentary WiFi, a la carte breakfast, and concierge services including luggage storage and airport shuttle.

Book now to experience the charm and relaxation of Casa Santa Rosa Hotel Boutique.

Important information:

Please note the exchange rate may vary depending on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: GUA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.6
Based on 240 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.98
L
Luis • solo_traveller • pt
8
Nice location
Pros:

Good location, close to the main points of interest.

Cons:

The room has no natural light, and that should be clear.

2026-01-29 • via Nuitee
V
Vera • solo_traveller • us
10
2026-01-21 • via Nuitee
D
Danielle • couple • br
9
Excelente localização
Pros:

Ótima localização para os pontos turísticos, sendo possível fazer tudo caminhando. Lindo hotel com jardim maravilhoso.

Cons:

O café da manhã poderia ser melhor.

2026-01-19 • via Nuitee
R
Romeo Ernesto • family_with_children • sv
9
2026-01-19 • via Nuitee
M
Melanie • couple • fr
9
2026-01-18 • via Nuitee
D
Douglas • couple • br
10
2026-01-15 • via Nuitee
A
Angela • couple • gt
8
Pros:

El ambiente de la casa muy acogedor

Cons:

El desayuno lo podrian mejorar y que no cuentan con aire acondicionado.

2026-01-12 • via Nuitee
L
Luis • couple • sv
10
Pros:

Location . Place . Rooms are big and cozy.good breakfast. Very green and quiet place.

2026-01-04 • via Nuitee
U
Ulf • solo_traveller • de
10
Pros:

Sehr schöne Zimmer
Sehr schöner Garten

Cons:

Kein frischer Orangensaft zum Frühstück

2026-01-01 • via Nuitee
M
Marjorie • couple • us
9
Charming, quiet place with nice garden, great breakfast, in a lovely historic setting.
Pros:

Great location, quiet street, walkable to Parque Central

Cons:

High cost for Antigua

2025-12-30 • via Nuitee
C
Chloe • couple • fr
6
Overpriced for what it is
Pros:

Great location and really comfortable bed, good breakfast and beautiful outdoor space

Cons:

The property really needs renovating and was very expensive for the quality of the rooms. We had a jacuzzi bath that was rusty, only half the buttons worked and it was so old it had stains all over it. The shower also broke while we stayed there.

2025-12-28 • via Nuitee
A
Americo • couple • sv
9
Pros:

Muy tranquilo

Cons:

Que no hay aire acondicionado

2025-12-27 • via Nuitee
R
reyes diaz • solo_traveller • co
10
Excelente hotel
Pros:

Todo hermoso

Cons:

Nada

2025-12-23 • via Nuitee
H
Heather • extended_group • us
9
Short but sweet. Would not hesitate to stay here again. So peaceful
Pros:

The privacy and beautiful courtyard. Felt safe
Breakfast was very nice and the staff here were all so wonderful

Cons:

The bathroom could have been a bit cleaner but overall everything else was clean.
It was out of their control but the fireworks and bombas at the park nearby did disrupt our sleep until around midnight

2025-12-17 • via Nuitee
A
Alvaro • couple • gt
9
Cons:

Que el salir nos indico el de caja que previamente abrirnos la puerta de salida tenia que revisar la habitación.

2025-12-17 • via Nuitee
O
Oftalmoretinaxela • solo_traveller • gt
8
Pros:

el desayuno no estaba tan rico, no hay restaurante en el hotel para cenar

Cons:

la limpieza regular,

2025-12-10 • via Nuitee
M
Melissa • solo_traveller • cr
9
Pros:

The staff was always very friendly and helpful, The gardens are beautiful. The breakfast was ok, not plenty, just enough.

Cons:

Didn't have air conditioning.

2025-12-10 • via Nuitee
M
Maureen • couple • us
10
2025-12-02 • via Nuitee
F
Felix • couple • de
9
2025-11-29 • via Nuitee
A
Alvaro • couple • uy
8
2025-11-28 • via Nuitee