SpringHill Suites by Marriott Roanoke

Hotels
SpringHill Suites
9 (335 reviews)
301 Reserve Avenue SW , Roanoke , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Good breakfast
Cons:
Missing bathroom amenities
Internet speed issues

Categories

Cleanliness
8.33
Good clean rooms, but linens were not changed initially.
Service
9.3
Staff were friendly, accommodating, and prompt in addressing issues.
Location
9.34
Convenient location for highway access and near medical facilities.
Room Quality
9.29
Spacious rooms with good amenities, although some amenities were missing.
Amenities
8.82
Good amenities like exercise room and breakfast, but room overlooked empty lot.
Value for Money
8.78
Pricing seems fair given the overall experience.
Food and Beverage
8.83
Breakfast options were enjoyed.
Overall Experience
9.3
Overall a pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Modern Comfort and Convenience

Nestled in Roanoke, just steps away from Carillion Hospital and the Greenway Path, SpringHill Suites by Marriott Roanoke offers a seamless blend of comfort and convenience. Each room comes with complimentary WiFi and a cozy wardrobe for your belongings.

Delicious Dining Options

Start your day with a delicious buffet or American breakfast at the in-house restaurant, featuring local salsa-topped eggs and a variety of oatmeal toppings. Indulge in American cuisine with vegetarian choices for lunch and dinner.

Relax and Unwind

Take advantage of the 24-hour front desk, fitness centre, and pool during your stay. With proximity to Roanoke Sports Complex and popular attractions like Science Museum of Western Virginia, this hotel is the perfect choice for your next getaway.

Book now to experience the perfect blend of relaxation and adventure at SpringHill Suites by Marriott Roanoke.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 335 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
V
Vincent family_with_children fr
9
2026-01-25 via Nuitee
S
Santiago solo_traveller us
8
2026-01-21 via Nuitee
F
Francheska couple us
8
2026-01-19 via Nuitee
E
Ed couple us
9
2026-01-15 via Nuitee
S
Stephanie family_with_children us
7
Spacious room for our family of 4, lovely staff and convenient location.
Pros:

The hotel was convenient to our driving route and the are was cute.

Cons:

Our Mountain View room overlooked an empty lot. It seemed like some amenities were missing from the bathroom (hair dryer, hand soap for the sink) we only stayed 1 night so these were not a big deal.

2026-01-03 via Nuitee
B
Bailey family_with_children us
10
Pros:

Location was perfect, no street noise and super comfortable beds.

Cons:

Nothing

2026-01-02 via Nuitee
N
Neriman couple us
8
Cons:

Linens were not changed when we got to the room, and staff took an action immediately. The room and bathroom were clean, and the bed was forgotten, may be!

2025-12-30 via Nuitee
couple us
10
2025-12-08 via Nuitee
R
Robert couple us
9
Excellent facility and staff
Pros:

Close to relatives. Food was good and staff was very pleasant and accommodating.

Cons:

Parking was difficult if you returned late, however it was Thanksgiving

2025-12-03 via Nuitee
S
Shayne family_with_children us
8
2025-11-24 via Nuitee
F
Felts couple us
8
New favorite stay in Roanoke
Pros:

Super close to the hospital. Every staff member i engaged was friendly and courteous. Ended up having to extend our stay and staff made our stay so much easier. From extending the stay to meeting an extra blanket.Everyone I encountered was super friendly , super helpful and we will be staying again as needed when we have to go to the hospital. They do even offer a shuttle service from the hospital to the hotel and back

2025-11-15 via Nuitee
S
Steph couple us
9
Pros:

Room layout, location, breakfast

Cons:

Shower head, placement of shower hand hold

2025-11-10 via Nuitee
F
Flowerlady_11 Couples Casco, Michigan
10
Great place to stay!
Pros:

What a great place to stay!!
All the staff were remarkable!!!
The ones we met by name were Neal and Lavonia…friendly
I wouldn’t hesitate to recommend this site!
Room clean, always so important.

2025-11-01 via Tripadvisor
M
Monique family_with_children us
9
We had a nice & enjoyable stay.
Pros:

I definitely liked the location,( family here due to family member being patient at Carilion Roanoke Memorial Hospital). We are not familiar with the city so that was a huge help having something close by. We also enjoyed the breakfast & the options that were offered. Also we were able to Door Dash in the evenings & had no delivery issues.

Cons:

My only disappointment was the internet. We were not able to really stream on laptop/ipad. It didn’t really work either on the television in the rooms. With such nice rooms/location/views, upper management really need to push for getting better quality internet access.

2025-10-17 via Nuitee
B
Brittney solo_traveller us
10
2025-10-13 via Nuitee
J
jill family
6
Pros:

Was nice property..but I asked for top floor did not get and kid running till after 10 in room above...then neighbors did not having company and talking loud in their room till 2am in morning.. and could not get 2nd TV to work

2025-10-12 via Nuitee
R
Rhonda
10
Pros:

The room was great. The bar and food was outstanding

2025-10-11 via Nuitee
K
Kathy
8
Mountain View Room
Pros:

Good points were parking garage elevator goes straight to floors bypassing the lobby. Room was big, bed was comfortable, trundle was great for our 12 yr old instead of pullout couch & loved the windows in the Mountain View room. Cons were lack of supplies - there was a nice little kitchen area but offered only 2 tiny plastic cups, no soap or towels for the sink, trash cans had no bags & too ring for takeout trash, internet painfully slow & bathroom nice size but 3 towels only, needed a full scrub down & working exhaust fan. For the price it needed to be fully stocked.

2025-10-05 via Nuitee
M
milton260 Couples Miami Beach, Florida
10
Wow! what a nice room
Pros:

The hotel has good parking, pool, nice excersize room & buffet breakfast. But it was our spacious room with huge windows, mountain views, nice bathroom & amazing desk that really blew us away. This will be our 'go to' hotel on future travels through Roanoke

2025-09-28 via Tripadvisor
H
Haley
10
Mother daughter weekend!
Pros:

Amazing, helpful staff. Clean rooms and common space. Would stay here again!

2025-09-28 via Nuitee