SpringHill Suites by Marriott Roanoke

Hotels
•
SpringHill Suites
9 (346 reviews)
301 Reserve Avenue SW , Roanoke , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Good breakfast
Cons:
Missing bathroom amenities
Internet speed issues

Categories

Cleanliness
8.33
Good clean rooms, but linens were not changed initially.
Service
9.3
Staff were friendly, accommodating, and prompt in addressing issues.
Location
9.34
Convenient location for highway access and near medical facilities.
Room Quality
9.29
Spacious rooms with good amenities, although some amenities were missing.
Amenities
8.82
Good amenities like exercise room and breakfast, but room overlooked empty lot.
Value for Money
8.78
Pricing seems fair given the overall experience.
Food and Beverage
8.83
Breakfast options were enjoyed.
Overall Experience
9.3
Overall a pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Modern Comfort and Convenience

Nestled in Roanoke, just steps away from Carillion Hospital and the Greenway Path, SpringHill Suites by Marriott Roanoke offers a seamless blend of comfort and convenience. Each room comes with complimentary WiFi and a cozy wardrobe for your belongings.

Delicious Dining Options

Start your day with a delicious buffet or American breakfast at the in-house restaurant, featuring local salsa-topped eggs and a variety of oatmeal toppings. Indulge in American cuisine with vegetarian choices for lunch and dinner.

Relax and Unwind

Take advantage of the 24-hour front desk, fitness centre, and pool during your stay. With proximity to Roanoke Sports Complex and popular attractions like Science Museum of Western Virginia, this hotel is the perfect choice for your next getaway.

Book now to experience the perfect blend of relaxation and adventure at SpringHill Suites by Marriott Roanoke.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 346 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
W
William • extended_group • us
9
2026-04-21 • via Nuitee
S
supersums • Family • Brookline, Massachusetts
4
Roadtrip overnight - wouldn’t recommmend
Pros:

Stayed here for one night during a road trip, and while it had a couple of positives, the overall experience fell short—especially for the price.

On the plus side, the room was clean and the location was convenient, right off I-81, which made it easy to get back on the road. Breakfast was available and decent enough, though nothing memorable.

Unfortunately, several issues made the stay frustrating. The biggest problem was that there was no hot water in the morning, and this affected the entire hotel. When we contacted the front desk, we were told nothing could be done until maintenance arrived at 9 a.m.—far too late for travelers planning an early departure. Additionally, there was a lot of noise from doors slamming in the hallways throughout the night.

A more concerning issue was the adjoining room door: the bolt lock didn’t work, meaning the neighboring room technically had access to ours. The staff addressed it by placing a doorstop, but that’s not an acceptable long-term fix and didn’t feel particularly secure.

Overall, given the number of issues and the high price point, I wouldn’t stay here again. There are better options nearby that likely offer a more reliable and comfortable experience.

2026-04-20 • via Tripadvisor
P
PS2281 • solo_traveller • us
7
Nice, quiet, but paying for parking is Ridiculous
Pros:

Size of room, amenities offered, super quiet and private

Cons:

Shower heads sucks with water squirting out everywhere, paying for parking is entirely unnecessary

2026-04-14 • via Nuitee
C
C • family_with_children • us
8
Room was spacious
Pros:

Main area was spacious and nicely decorated. Close to highway. Staff was attentive and friendly.

Cons:

Pillows were not that good but bed was comfortable.

2026-03-30 • via Nuitee
7
796yolandaf • Family
10
Grateful for a clean safe place
Pros:

My father was taken to Carillion Medical Center, which happens to be 2 hours away from my parents house. Instead of traveling back and forth each day we spent two nights at this hotel. the staff were nice and helpful. the room was clean, and the included breakfast was nice. The breakfast staff were extremely helpful and friendly. Having a place to stay while my father is ill and my mom needed to be near him was truly worth every dollar and more.

2026-03-22 • via Tripadvisor
M
Megan • couple • us
10
2026-03-18 • via Nuitee
B
Bridgette • family_with_children • us
10
2026-03-16 • via Nuitee
M
Mary • family_with_children • us
8
People were great and very clean room.
Pros:

Breakfast was great!
I had no idea i would have to pay to park my car in the parking lot. I read it was free parking. There was no parking garage. I paid to park in an uncovered lot. I have not heard of this before.

Cons:

I did not like paying to park my car. No garage just a plain parking lot!!!

2026-03-16 • via Nuitee
C
Crystal • family_with_children • us
9
2026-03-15 • via Nuitee
C
Colleen • couple • us
8
Pros:

Very comfortable bedding. The front desk young man was extremely friendly and helpful. Location was perfect!

Cons:

One thing that I noticed that was something that I didn't like. When cleaning staff worked in the mornings and afternoon, the hallway reeked of marijuana, very strong consistently during the cleaning. Elevators also smelled the same.

2026-02-27 • via Nuitee
K
Kyesha • solo_traveller • us
10
2026-02-23 • via Nuitee
V
Vincent • family_with_children • fr
9
2026-01-25 • via Nuitee
S
Santiago • solo_traveller • us
8
2026-01-21 • via Nuitee
F
Francheska • couple • us
8
2026-01-19 • via Nuitee
E
Ed • couple • us
9
2026-01-15 • via Nuitee
S
Stephanie • family_with_children • us
7
Spacious room for our family of 4, lovely staff and convenient location.
Pros:

The hotel was convenient to our driving route and the are was cute.

Cons:

Our Mountain View room overlooked an empty lot. It seemed like some amenities were missing from the bathroom (hair dryer, hand soap for the sink) we only stayed 1 night so these were not a big deal.

2026-01-03 • via Nuitee
B
Bailey • family_with_children • us
10
Pros:

Location was perfect, no street noise and super comfortable beds.

Cons:

Nothing

2026-01-02 • via Nuitee
N
Neriman • couple • us
8
Cons:

Linens were not changed when we got to the room, and staff took an action immediately. The room and bathroom were clean, and the bed was forgotten, may be!

2025-12-30 • via Nuitee
• couple • us
10
2025-12-08 • via Nuitee
R
Robert • couple • us
9
Excellent facility and staff
Pros:

Close to relatives. Food was good and staff was very pleasant and accommodating.

Cons:

Parking was difficult if you returned late, however it was Thanksgiving

2025-12-03 • via Nuitee