New Otani Inn Yokohama Premium

Hotels
8.4 (2036 reviews)
Naka-ku Sakuragicho 1-1-7 , Yokohama , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
High prices
Average breakfast quality

Categories

Cleanliness
7.73
One review mentioned dust and unclean spots in the corners.
Service
9.2
The front desk staff were excellent and very helpful.
Location
9.24
The hotel was in a very convenient location right by the train station and above the shopping mall.
Room Quality
8.19
Rooms had beautiful views, but some concerns about cleanliness.
Amenities
8.22
Facilities mentioned were adequate, though some guests indicated improvements could be made.
Value for Money
7.68
Some guests felt the price was high for the experience provided.
Food and Beverage
7.73
Breakfast offerings received mixed reviews, with some items being of poor quality.
Overall Experience
9.2
Most reviews highlight a wonderful stay and overall satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Modern Rooms with Free WiFi
New Otani Inn Yokohama Premium offers modern rooms equipped with free WiFi, ensuring guests stay connected throughout their visit. The contemporary design and comfortable amenities provide a relaxing retreat after a day of exploring Yokohama.

Dining Options at Colette Mare Shopping Centre
Connected to the hotel, Colette Mare shopping centre offers a variety of dining options for guests to enjoy. From local cuisine to international flavors, there is something to satisfy every palate. Don't miss the chance to indulge in a culinary adventure just steps away from your room.

Convenient Location for Sightseeing
Situated just a minute's walk from JR Sakuragicho Station, the hotel provides easy access to popular attractions like Yokohama Landmark Tower, Red Brick Warehouse, and China Town. With Haneda Airport only a 30-minute drive away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Experience comfort, convenience, and culinary delights at New Otani Inn Yokohama Premium. Book your stay now for an unforgettable journey in Yokohama.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 300 per hour.

Location

Guest Reviews

8.4
Based on 2036 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 9.2
5
56 family_with_children jp
9
Pros:

Tempat ny dekat stasiun fasilitas juga lengkap sekali, pemandangan dari kamar bagus, saya suka sekali

2026-03-07 via Nuitee
I
ICHIHASHI solo_traveller jp
10
とても良かった。
Pros:

お部屋をアップグレードしてもらえたので、海側て景色が素晴らしかったです。
ベッドの硬さもちょうど良く良く眠れました。

Cons:

特になし

2026-03-07 via Nuitee
H
HUI FEN family_with_children tw
8
2026-03-07 via Nuitee
A
Akinori extended_group jp
7
2026-03-06 via Nuitee
T
Taku solo_traveller jp
9
Pros:

部屋が広く清潔、何より景色が最高。

Cons:

バスルームはやや古さを感じるが、綺麗に清掃はされている。

2026-03-05 via Nuitee
S
Steven solo_traveller tw
8
2026-03-04 via Nuitee
T
Tramster family_with_children us
10
Great view, phenomenal views, excellent location! I will definitely stay here when I visit Yokohama!
Pros:

The view and location was excellent

Cons:

Nothing, everything was perfect

2026-03-03 via Nuitee
M
Mayuko couple jp
8
2026-03-03 via Nuitee
M
miyajima extended_group jp
10
最高
2026-03-02 via Nuitee
V
vivi couple jp
8
2026-03-02 via Nuitee
K
Kazuhiko extended_group jp
8
2026-03-01 via Nuitee
S
Sophie family_with_children ca
9
2026-03-01 via Nuitee
K
KYOUHEI couple jp
10
最高
Pros:

駅直結でとても利用しやすかったです。
部屋もとても綺麗で快適でした。

Cons:

特にないです。

2026-02-28 via Nuitee
M
Masaki family_with_children jp
8
4歳の孫との宿泊でしたが、眺望のすばらしさに彼も感激してました!
Pros:

ロケーションが素晴らしい!!!

Cons:

東側に高層ビルやホテルが出来、朝日が拝めなかったのは残念だった!

2026-02-27 via Nuitee
信宏 extended_group tw
8
Pros:

景色

Cons:

停車場與住宿的連結不方便

2026-02-27 via Nuitee
G
Graham couple gb
9
2026-02-26 via Nuitee
T
Tomohiro family_with_children jp
8
満足。
Pros:

朝食のライブクッキングのオムレツが美味しかった。

Cons:

海側の眺望に比べて市内側の眺望は見劣りする。価格差をもっとつけても良いと思う。

2026-02-25 via Nuitee
U
Upeksha couple jp
10
2026-02-22 via Nuitee
M
Madoka couple us
9
2026-02-14 via Nuitee
L
Ling Hsuan couple tw
8
Pros:

地點方便、交通便利,天氣好房內就看得到富士山。

Cons:

看似整潔,一進廁所尿騷味很重,可惜。

2026-02-13 via Nuitee