New Otani Inn Yokohama Premium

Hotels
8.4 (2065 reviews)
Naka-ku Sakuragicho 1-1-7 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
High prices
Average breakfast quality

Categories

Cleanliness
7.73
One review mentioned dust and unclean spots in the corners.
Service
9.2
The front desk staff were excellent and very helpful.
Location
9.24
The hotel was in a very convenient location right by the train station and above the shopping mall.
Room Quality
8.19
Rooms had beautiful views, but some concerns about cleanliness.
Amenities
8.22
Facilities mentioned were adequate, though some guests indicated improvements could be made.
Value for Money
7.68
Some guests felt the price was high for the experience provided.
Food and Beverage
7.73
Breakfast offerings received mixed reviews, with some items being of poor quality.
Overall Experience
9.2
Most reviews highlight a wonderful stay and overall satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Modern Rooms with Free WiFi
New Otani Inn Yokohama Premium offers modern rooms equipped with free WiFi, ensuring guests stay connected throughout their visit. The contemporary design and comfortable amenities provide a relaxing retreat after a day of exploring Yokohama.

Dining Options at Colette Mare Shopping Centre
Connected to the hotel, Colette Mare shopping centre offers a variety of dining options for guests to enjoy. From local cuisine to international flavors, there is something to satisfy every palate. Don't miss the chance to indulge in a culinary adventure just steps away from your room.

Convenient Location for Sightseeing
Situated just a minute's walk from JR Sakuragicho Station, the hotel provides easy access to popular attractions like Yokohama Landmark Tower, Red Brick Warehouse, and China Town. With Haneda Airport only a 30-minute drive away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Experience comfort, convenience, and culinary delights at New Otani Inn Yokohama Premium. Book your stay now for an unforgettable journey in Yokohama.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 300 per hour.

Location

Guest Reviews

8.4
Based on 2065 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 9.2
M
Masako • extended_group • us
9
2026-03-27 • via Nuitee
橋本 • family_with_children • jp
8
Pros:

オムレツが手作りで美味しく頂きました

2026-03-26 • via Nuitee
Y
YI-CHING • family_with_children • tw
6
Pros:

地點位置很好 樓下有百貨公司 想買東西很方便 也鄰近車站

Cons:

房間的燈光很暗 調到最亮了還是只有一點點，門鎖時不時會發出鎖上的聲音，如果對聲音很敏感的會以為有人推你的門，住宿面向市景以及海景的價格價差很多，如果想更改到海景房錢要準備多一點。

2026-03-25 • via Nuitee
K
Kuniharu • solo_traveller • jp
8
2026-03-23 • via Nuitee
R
RYOJI • couple • jp
9
Pros:

景色が素晴らしい！

2026-03-23 • via Nuitee
M
Megumi • family_with_children • jp
9
おすすめです。
Pros:

とてもきれいなお部屋でした。スタッフさんも皆さん、とても親切で丁寧に対応してくれました。こども二人と３人で泊まれるお部屋を探していて選びましたが、追加のベッド(ソファーベッド？)でも、寝心地の悪さを感じること無く過ごせました。

Cons:

たまたまだと思いますが、バスルームのドアの閉まりがあまり良くなかったところ。

2026-03-22 • via Nuitee
O
Onka • couple • cn
5
2026-03-21 • via Nuitee
K
Kokono • extended_group • jp
9
2026-03-20 • via Nuitee
弘 • family_with_children • jp
10
2026-03-16 • via Nuitee
S
S achiko • couple • jp
8
ハイセンス
Pros:

清潔さとおしゃれさ、駅から近い

Cons:

なし

2026-03-15 • via Nuitee
J
Jin • extended_group • au
8
Still good choice
Pros:

Superior location closed to JR and the bay

Cons:

Room relatively old

2026-03-15 • via Nuitee
S
Sachie • couple • jp
10
2026-03-14 • via Nuitee
H
HSIAO FENG • family_with_children • tw
10
2026-03-14 • via Nuitee
T
TRUONG • family_with_children • jp
7
Chấp nhận được
Pros:

Vị trí tốt

Cons:

Phải tự lấy kem đánh răng, bàn chải đánh răng...

2026-03-14 • via Nuitee
S
SAORI • family_with_children • jp
10
横浜に来たらまた泊まりたい！
Pros:

立地が良いのと、部屋からのロケーション…富士山がぼんやり見え始めた時は興奮しました！そしてロビーからは港のキラキラした風景も楽しめました。お水が好きな時にカラフェに汲んで飲めるところやお部屋がおしゃれ、バスルームが清潔感あって、ベッドはツインで余裕があって、どの点も大満足でした♡

Cons:

良くなかった点は本当にありません。

2026-03-13 • via Nuitee
S
Sofeah • family_with_children • my
10
Would stay there again!
Pros:

The view was amazing! And the location was super convenient.

2026-03-12 • via Nuitee
N
Noriko • extended_group • jp
10
2026-03-12 • via Nuitee
N
Ngoc Son • family_with_children • vn
10
Nice holidays
Pros:

Location and room

2026-03-11 • via Nuitee
上田 • family_with_children • jp
8
Pros:

桜木町駅に近くて今まで泊まったホテルの中で一番アクセスいい。お部屋もおしゃれです。

Cons:

館内密閉度がいいのか？どこかでドアが開くとなのかはわからないがドアノブがガタガタいって怖かった。でもわけがわかれば気にはならなかった。

2026-03-10 • via Nuitee
N
Naoko • family_with_children • jp
9
Pros:

部屋も廊下も全て綺麗だった

Cons:

駐車場料金が上手く割引反映されておらず、精算時に手間取った。フロント行ったらすぐに訂正してくれたけど、少し残念だった

2026-03-09 • via Nuitee