New Otani Inn Yokohama Premium

Hotels
8.4 (2065 reviews)
Naka-ku Sakuragicho 1-1-7 , Yokohama , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
High prices
Average breakfast quality

Categories

Cleanliness
7.73
One review mentioned dust and unclean spots in the corners.
Service
9.2
The front desk staff were excellent and very helpful.
Location
9.24
The hotel was in a very convenient location right by the train station and above the shopping mall.
Room Quality
8.19
Rooms had beautiful views, but some concerns about cleanliness.
Amenities
8.22
Facilities mentioned were adequate, though some guests indicated improvements could be made.
Value for Money
7.68
Some guests felt the price was high for the experience provided.
Food and Beverage
7.73
Breakfast offerings received mixed reviews, with some items being of poor quality.
Overall Experience
9.2
Most reviews highlight a wonderful stay and overall satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Modern Rooms with Free WiFi
New Otani Inn Yokohama Premium offers modern rooms equipped with free WiFi, ensuring guests stay connected throughout their visit. The contemporary design and comfortable amenities provide a relaxing retreat after a day of exploring Yokohama.

Dining Options at Colette Mare Shopping Centre
Connected to the hotel, Colette Mare shopping centre offers a variety of dining options for guests to enjoy. From local cuisine to international flavors, there is something to satisfy every palate. Don't miss the chance to indulge in a culinary adventure just steps away from your room.

Convenient Location for Sightseeing
Situated just a minute's walk from JR Sakuragicho Station, the hotel provides easy access to popular attractions like Yokohama Landmark Tower, Red Brick Warehouse, and China Town. With Haneda Airport only a 30-minute drive away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Experience comfort, convenience, and culinary delights at New Otani Inn Yokohama Premium. Book your stay now for an unforgettable journey in Yokohama.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 300 per hour.

Location

Guest Reviews

8.4
Based on 2065 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 9.2
C
Cinthia solo_traveller br
9
Excelente!
Pros:

Ótima localização, ao lado da estação Sakuragicho em Yokohama. Localizado em um complexo comercial, com lojas, supermecado e restaurantes.
A vista do quarto para a baia de Yokohama é incrível! Os funcionários muito educados e o quarto muito limpo. Café da manhã com boa variedade oriental e ocidental.

Cons:

Sem reclamações. Estava tudo ótimo!

2026-04-10 via Nuitee
Y
Yuki extended_group jp
10
最高!
Pros:

桜木町駅からすぐで、とても便利でした。景色も良く、時期が良かったので、美しい桜も見られました。
朝食が美味しかった。

Cons:

ないです。

2026-04-10 via Nuitee
H
HISAKO extended_group jp
10
2026-04-09 via Nuitee
M
Minako extended_group ca
9
Pros:

JR桜木町駅のすぐ目の前で駅からのアクセスがとても良い。ホテルの下のショッピングモールも非常に便利。横浜の主要な観光スポットへ歩いて行ける。海側の部屋を取れば横浜みなとみらいが一望できる。コンビニも同じ建物内にある。

Cons:

ホテルの受付が3階にあるのだが、ホテルの入り口へのサインが少しわかりづらい。

2026-04-09 via Nuitee
K
Kageyama couple us
10
We had an amazing time in Yokohama. Beautiful weather, and very comfortable
Pros:

Location, shopping, shower water pressure, bay views, spacious room

Cons:

should have stayed an extra night, 3 nights would have been nice. Couch had some dirty stains. Not much to complain about

2026-04-09 via Nuitee
G
George couple us
8
Nice hotel with good location
Pros:

Location facing the Bay and next to station

Cons:

Breakfast restaurant too crowd

2026-04-08 via Nuitee
E
Erin couple au
10
Pros:

Good location, close to the station

2026-04-07 via Nuitee
寺本 extended_group jp
9
2026-04-05 via Nuitee
K
Kuniko family_with_children ch
10
2026-04-05 via Nuitee
T
Tadahiro family_with_children jp
7
2026-04-05 via Nuitee
S
Sudo couple jp
10
2026-04-05 via Nuitee
Y
Yusei couple jp
9
2026-04-04 via Nuitee
D
Dianne couple au
9
We had a very comfortable time and it was in a great position
Pros:

Location and size of the room

Cons:

There was no drawer space

2026-04-02 via Nuitee
G
Ghada solo_traveller sa
9
Would book again!
Pros:

Excellent location
Close to everything
Connected to a mall with cafes and Mimi markets
View from the rooms on the harbour are incredible

2026-04-01 via Nuitee
A
akihiro couple jp
10
2026-04-01 via Nuitee
B
Biruh solo_traveller us
10
2026-03-31 via Nuitee
M
michel solo_traveller fr
9
Vue exceptionnelle
Pros:

Confort chambre et vue exceptionnelle

Cons:

Attente pour le petit déjeuner.
Trop de climatisation dans la salle de restaurant

2026-03-31 via Nuitee
A
A-Mei extended_group tw
8
2026-03-29 via Nuitee
Y
yamamoto couple jp
10
立地最高
Pros:

景色抜群

Cons:

ない

2026-03-29 via Nuitee
B
Barbara solo_traveller us
10
The best!
Pros:

Excellent!!!!

Cons:

Loved everything, the exceptional staff to the perfect location!

2026-03-29 via Nuitee