New Otani Inn Yokohama Premium

Hotels
8.4 (2177 reviews)
Naka-ku Sakuragicho 1-1-7 , Yokohama , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
High prices
Average breakfast quality

Categories

Cleanliness
7.73
One review mentioned dust and unclean spots in the corners.
Service
9.2
The front desk staff were excellent and very helpful.
Location
9.24
The hotel was in a very convenient location right by the train station and above the shopping mall.
Room Quality
8.19
Rooms had beautiful views, but some concerns about cleanliness.
Amenities
8.22
Facilities mentioned were adequate, though some guests indicated improvements could be made.
Value for Money
7.68
Some guests felt the price was high for the experience provided.
Food and Beverage
7.73
Breakfast offerings received mixed reviews, with some items being of poor quality.
Overall Experience
9.2
Most reviews highlight a wonderful stay and overall satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Modern Rooms with Free WiFi
New Otani Inn Yokohama Premium offers modern rooms equipped with free WiFi, ensuring guests stay connected throughout their visit. The contemporary design and comfortable amenities provide a relaxing retreat after a day of exploring Yokohama.

Dining Options at Colette Mare Shopping Centre
Connected to the hotel, Colette Mare shopping centre offers a variety of dining options for guests to enjoy. From local cuisine to international flavors, there is something to satisfy every palate. Don't miss the chance to indulge in a culinary adventure just steps away from your room.

Convenient Location for Sightseeing
Situated just a minute's walk from JR Sakuragicho Station, the hotel provides easy access to popular attractions like Yokohama Landmark Tower, Red Brick Warehouse, and China Town. With Haneda Airport only a 30-minute drive away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Experience comfort, convenience, and culinary delights at New Otani Inn Yokohama Premium. Book your stay now for an unforgettable journey in Yokohama.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 300 per hour.

Location

Guest Reviews

8.4
Based on 2177 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 9.2
G
Gudrun • couple • de
9
Hammerlage mit Blick auf Hafen und Riesenrad
Pros:

Die Lage ist aussergewöhnlich mit U-Bahn-Station und riesigem Einkaufszentrum integriert. Man hat den direkten Blick auf das Riesenrad und den Hafen von Yokohama. Viele Sehenwürdigkeiten wie Cable Car, Red Brick Warehouse, Chinatown und das Noge Vergnügungsviertel sind in ca. 10 Minuten zu Fuss erreichbar.

Cons:

Handtuchtausch und Zimmerreinigung muss extra zugebucht werden.

2026-05-30 • via Nuitee
S
Sudhir • solo_traveller • in
9
Pros:

Location close to all attractions. Sea facing. Close to train station Sakuragicho. Walking distance from an area famous for over 600 Izakaya (pubs with Japanese tapas)

Cons:

Room cleaned only o ce in 3 days.

2026-05-30 • via Nuitee
C
Choekyi Dolma • solo_traveller • ch
10
2026-05-30 • via Nuitee
M
MIYUKI • solo_traveller • jp
8
2026-05-29 • via Nuitee
S
Sergey • family_with_children • jp
10
Pros:

Отличный вид и размещение

2026-05-29 • via Nuitee
B
Brittni • couple • jp
10
2026-05-29 • via Nuitee
A
Aaron • solo_traveller • gu
10
Pros:

Excellent location for a Yokohama trip. Very close to Sakurachigo Station so commuting around was easy and convenient. Also close to all major attractions.

Cons:

No direct or close airport bus service.

2026-05-28 • via Nuitee
金子 • solo_traveller • jp
7
Cons:

朝の駐車場へのアクセスが改善できれば更に良いと思いました。

2026-05-28 • via Nuitee
J
jason • couple • us
10
We are 100% staying here again!
Pros:

Great location. Great views. Close to Izakayas, in the mall, close to the rail, in the mall. I enjoyed morning runs in the area

Cons:

Some of the staff struggled to speak English and the Buffet was does not have enough chairs. You need to wait some mornings. The evening resteraunt is kind of stuffy.

2026-05-28 • via Nuitee
S
Shinsaku • couple • us
10
2026-05-27 • via Nuitee
Y
YUKO • solo_traveller • us
10
Pros:

Location is great. Close to the train station. Magnificent view of the bay.

Cons:

Finding the lobby was a little tricky. It is up on the third floor of a department building.

2026-05-26 • via Nuitee
S
Shigemasa • couple • jp
8
2026-05-26 • via Nuitee
H
Hua-Chun • couple • tw
10
Pros:

地點10/10方便沒話說

Cons:

隔音相較差一點點，對隔音有堅持的人需考量，但綜合來說是合格的

2026-05-26 • via Nuitee
K
Karunarathne • family_with_children • lk
9
good place and location
2026-05-24 • via Nuitee
鮎田 • couple • jp
8
2026-05-24 • via Nuitee
Y
Yoko • solo_traveller • jp
9
Pros:

ほぼ駅直結でよかった
雨だったがパシフィコまで一応濡れずに行けた。

2026-05-22 • via Nuitee
K
Kaoru • family_with_children • jp
7
まーかな。
Pros:

スタッフが良い。

Cons:

部屋の照明がとても暗い。

2026-05-21 • via Nuitee
T
TYO7284 • solo_traveller • jp
8
2026-05-21 • via Nuitee
T
Takafumi • couple • jp
9
2026-05-19 • via Nuitee
B
Brendan • solo_traveller • au
9
2026-05-19 • via Nuitee