Urban Hotel Amadeos

Hotels
Urban Hotels
8 (92 reviews)
R. Conde Alto Mearim , 1229, Matosinhos, 4450-036 , Matosinhos , PT

Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
Snack bar/deli

Review Highlights

Cons:
Poor room quality
Unhelpful service
Noisy environment
Disrespectful treatment

Categories

Cleanliness
5.5
The ventilation system produced a constant high-pitched noise, indicating poor room conditions.
Service
10
Receptionist unhelpful and dismissive when complaints were made, highlighting poor customer service.
Location
10
Standard quality for this hotel tier.
Room Quality
6.5
Multiple room changes failed to resolve noise issue, indicating below-average room quality.
Amenities
10
Standard quality for this hotel tier.
Value for Money
6.5
No compensation or apology, leading to a perception of poor value for money.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
5.5
Terrible overall experience, with major issues impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:28

Property Description

Discover the perfect blend of comfort and convenience at Urban Hotel Amadeos, ideally situated in the heart of Matosinhos.

Amenities Galore
Enjoy complimentary wireless internet access, a well-stocked vending machine, and tour/ticket assistance, ensuring your stay is hassle-free and enjoyable.

Dining Delight
Satisfy your cravings at our charming coffee shop/cafe or opt for room service during limited hours. Don’t forget our delicious buffet breakfast, served daily from 7:00 AM to 10:00 AM.

Entertainment and Relaxation
Unwind in your guestroom featuring an LCD television and private bathrooms with complimentary toiletries. Wrap up your day with a drink in our inviting bar/lounge.

Make your stay memorable by booking at Urban Hotel Amadeos today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 92 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 10
Value for Money: 6.5
Food and Beverage: 10
Overall Experience: 5.5
K
kpiddy Couples Brisbane, Brisbane Region, Queensland
8
Return visit but still no stamp for pilgrims!
Pros:

We were familiar with Hotel Amadeos as we stayed here last year while walking the Camino, here we were again on the Camino. Fortunately little has changed since last year, we were pleased to be able to check-in at 1400, an added bonus.
Our room #802 was roomy, neat and tidy and quiet, with a comfortable bed and two pillows each, good air-conditioning and natural light. We enjoyed being able to watch a few English speaking channels on the tv (not a smart tv).
The bathroom vanity basin and bath tub had no plugs and the toilet button needed regular attention otherwise the water would continue to run.
Breakfast last year was the highlight of my stay, but not this year, while there were plenty of options I felt that it had diminished, and there was no sparkling wine. I was disappointed to note that the hotel has not taken on my feedback from last year recommending that they purchase a stamp to offer to pilgrims on the Camino; still no stamp!

2025-11-10 via Tripadvisor
Q
Q7428DG_ Family
2
1/5 Terrible
Pros:

Terrible experience at **Hotel Amadeos - Matosinhos**. There was a constant high-pitched noise coming from the ventilation system — even louder at night — making it impossible to sleep. We changed rooms twice, but the issue was exactly the same in both.

When we complained, the receptionist told us *he couldn't help and wasn't responsible for anything*. We asked him to call the manager — and were then **accused of somehow connecting our phone to the ventilation system** (which is completely absurd). When we asked for the manager’s name and contact info, we were told **he didn’t want to speak with us**.

This is a complete violation of consumer rights. No compensation, no apology, just disrespect and ridiculous excuses. **Avoid Hotel Amadeos at all costs.**

2025-07-11 via Tripadvisor
1
139bobc139 Couples Portsmouth, Hampshire, England
6
ok but a bit out of the centre
Pros:

500 metres from the beach , decent breakfast , room a bit small , worst thing waas the toilet and washbasin were opento the room not so great if you need to wash your private parts.
metro outside so easy access to central porto

2025-06-20 via Tripadvisor
E
Enis
8
Pros:

Suoer

2025-01-30 via Nuitee
K
kpiddy Couples Brisbane, Brisbane Region, Queensland
10
A great choice of hotel in Matosinhos while walking the Camino.
Pros:

As I posted on another website "It was a very comfortable, quiet, one night stay with a generous sized room and views at the back of the hotel. The bed was comfortable and we appreciated having two pillows each. The bathroom was compact with a shower over a bath tub which was a great option after a day of long distance walking while on the Portugese Camino. There was plenty of room to store luggage, good size wardrobe with safe and mini-bar frig. The breakfast buffet was the highlight of the stay with a great variety of food to be attempted by."
The breakfast buffet consisted of cereals, yoghurt, juices, bread, pastries, fruit, crepes, scrambled eggs, sausages and bacon, cold cuts, cheeses and salad, tea/coffee/milk, there even was a bottle of Cava!
On the afternoon of our arrival after a delicious lunch at a local bar we had a quick rest before heading out to discover the neighbourhood, returning with a few supplies from the local supermarket for a hotel evening picnic.

Reception staff fulfilled their role but nothing special to mention. One thing that the hotel could improve on is acquiring a stamp to provide pilgrims walking the Camino the reward they are looking for at the end/start of their day.

2024-11-25 via Tripadvisor
V
Voyager35197923997 Friends getaway Manchester, Greater Manchester, England
6
Clean but basic
Pros:

Hotel was basic but clean. Bed was comfy. Staff were great friendly and helpful. Breakfast was standard basic continental fare. There was construction going on close by but we stayed over the weekend so it wasn’t an issue. Tram stops right outside the hotel, perfect for travelling into the city and surrounding areas.

2024-10-05 via Tripadvisor
R
Richard
10
Pros:

Was een goed hotel tegenover de metro en 10 minuutjes lopen van het strand.

2024-08-29 via Nuitee
J
Joao family
10
Pros:

Tudo excelente, pena não ter parque

2024-05-17 via Nuitee
S
Stefaan Van partner
8
Pros:

15 minuutjes met een taxi naar het centrum van Porto.
Ontbijt was ruim voldoende, op wandelafstand van de oceaan en verschillende lekkere visrestaurants.

2024-04-23 via Nuitee
L
Luis Carlos partner
10
Pros:

Marlene our hostess was absolutely amazing!!! Anything we needed she was there always with a smile and happy to answer any questions we had.

2024-04-15 via Nuitee
K
Karina partner
10
Pros:

Excelente estadía

2024-03-25 via Nuitee
K
Kevin
10
Pros:

Only issue was that there is construction next door will drilling starting at 8am and continuing for most of the day

Everything else was fine

2024-02-02 via Nuitee
N
Nicole
8
Pros:

Das Hotel liegt super zentral, mit der Metro direkt vor der Tür und einem großen Supermarkt der auf der anderen Straßenseite liegt. Wer nach Parkplätzen sucht wird auf dem Parkplatz des Supermarktes oder hinter dem
Hotel (großer Erdparkplatz, war früher ein Fußballfeld) fündig, ansonsten absolute Katastrophe :-) kleinen Fußweg von maximal 2-3 Minuten wird man aber gut schaffen. Das Hotelpersonal war super freundlich und alles war sauber. Frühstück hatten wir nicht gebucht, da wir lieber in den Bäckereien ringsrum frühstücken wollten. Die Einrichtung ist nicht mehr die aller neueste, aber in gutem Zustand und zweckmäßig. Einziges Manko; in unserem Zimmer waren die Steckdosen unter den Nachttischen und teilweise sogar vom Bett verdeckt. Ansonsten war nur noch eine Steckdose an der „Sitzecke“, keine Steckdose im Bad oder sonst günstig gelegen. War extrem nervig, da wir ein medizinisches Gerät anschließen mussten und erstmal versuchen mussten das Bett zu verschieben um ranzukommen.

2024-01-28 via Nuitee
V
victoriaoS6027JP Solo travel Aarhus, East Jutland, Jutland
10
1 night
Pros:

The staff was really nice. The location it’s perfect because it has a lot of things close, it has a Burger King next to the hotel, a supermarket very well known in Portugal in front of the hotel (pingo doce), a mc donald’s and another supermarket like 4 mins away by walking, also the Norte Shopping 20-30 mins away by walking and you’re 10 mins away from the Porto Airport by car! The bed was comfortable and big, they put towel robes, towels and ofc the soap.

2024-01-06 via Tripadvisor
M
maurizio partner
8
Pros:

Tutto ok ad eccezione della tv che non funzionava

2024-01-04 via Nuitee
A
Abimbola
6
Pros:

The Internet is not good and the room interior especially the door and the wardrobe need a lift-up

2023-11-11 via Nuitee
G
Gianni
8
Ottimo, da consigliare
Pros:

Buon Hotel, pulito e ordinato. Punto molto importante la fermata della Metropolitana a due passi.

2023-11-02 via Nuitee
H
Holger friends
2
Pros:

The hotel did not except my booking, although I had booked and payed in advance via Expedia.Now I must try to get my money back.

2023-10-15 via Nuitee
P
Patricia family
8
Pros:

Die Zimmer sind etwas in die Jahre gekommen. Aber picobello sauber. Personal ist sehr freundlich und hilfsbereit.

2023-10-03 via Nuitee
D
Didier partner
10
Pros:

Établissement très propre et personnel agréable et discret

2023-10-03 via Nuitee