Zafiro Beach Boutique Resort

Hotels
7.9 (212 reviews)
Av Sábalo Cerritos S/N Fraccionamiento Sábalo Cerritos , Mazatlán , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Non-smoking throughout
Infinity pool
Outdoor furniture
Staff adhere to local safety protocols
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Review Highlights

Pros:
Friendly staff
Good room size
Affordable pricing
Cons:
Poor cleanliness
Lack of service
Maintenance issues

Categories

Cleanliness
6.6
Multiple negative comments about cleanliness, in particular around the pool and areas not being cleaned properly.
Service
8.1
Some complaints about service, particularly regarding the lack of staff, but some positive mentions of staff friendliness.
Location
7.6
Mixed reviews on location; some find it convenient, while others mention it being far from attractions.
Room Quality
8.6
Generally positive mentions of rooms, though mentioned older appliances and maintenance issues.
Amenities
7.6
Complaints about the state of amenities; some areas require maintenance and availability issues.
Value for Money
9.1
Positive comments about affordable prices and value, despite issues in other areas.
Food and Beverage
7.1
Lack of food and beverage service noted by multiple reviewers; some areas of concern on service.
Overall Experience
8.5
Mixed feelings about the overall quality; some enjoy certain aspects but many were unsatisfied with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:13

Property Description

Luxurious Property in Mazatlán
Located in the heart of Mazatlán, Zafiro Beach Boutique Resort offers a luxurious stay with an outdoor pool, spa facilities, and free Wi-Fi. The modern rooms feature flat-screen TVs, fully equipped kitchens, and breathtaking views of the sea and pool from the balcony.

Culinary Delights and Convenience
Guests can cook in their own kitchen or dine at the on-site restaurant open for breakfast and lunch. For more dining options, the vibrant Zona Dorada and Galerias Mazatlán Shopping Mall are just a short drive away.

Relaxation and Recreation
From a private beach area to a fitness center, Zafiro Beach Boutique Resort provides ample opportunities for relaxation and staying active. Don't miss the chance to unwind in the spa or take a dip in the pool with stunning views all around.

Book now to experience luxury and comfort at Zafiro Beach Boutique Resort in Mazatlán.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 212 reviews
Cleanliness: 6.6
Service: 8.1
Location: 7.6
Room Quality: 8.6
Amenities: 7.6
Value for Money: 9.1
Food and Beverage: 7.1
Overall Experience: 8.5
J
Juan Ernesto • solo_traveller • mx
10
2026-05-22 • via Nuitee
J
Joaquín Romero P • solo_traveller • mx
10
Trato muy amable
Pros:

Buen precio en hospedaje, el personal con trato muy amable, muy limpio y familiar, gracias, saludos bendiciones y un fuerte abrazo 🤗

Cons:

Falta iluminación al frente del hotel por la noche, gracias, saludos bendiciones y un fuerte abrazo 🤗

2026-05-20 • via Nuitee
F
Fuentes • family_with_children • mx
10
Pros:

El departamento muy limpio y muy agusto

2026-05-01 • via Nuitee
V
Vaquero • solo_traveller • mx
2
Pros:

Nada

Cons:

No tiene mada de resort
El spa sin funcionar
El agua helada
Habitaciones demasiado simples

2026-04-26 • via Nuitee
J
Jose • solo_traveller • mx
5
Pros:

This was one of the best hotels 20 years ago

Cons:

They sure are milking this hotel eventually they sell it and a big condo just like next door

2026-04-25 • via Nuitee
C
carlos alberto • solo_traveller • mx
9
Pros:

La vista de la habitación. Hacia el mar

Cons:

Le falta mantenimiento. Pintura sobre todo a la vista desde la alberca

2026-04-15 • via Nuitee
J
Jose Juan • solo_traveller • mx
5
Pros:

Si me gustó cuarto un poco ya descuidado el lugar le hace falta mantenimiento

Cons:

El internet malísimo y la convertura fatal parece que está en una cueva ni quiera los datos agarraban estando dentro del cuarto

2026-04-12 • via Nuitee
C
Claudia • family_with_children • mx
5
Pros:

La playa

Cons:

No tenía Internet

2026-04-10 • via Nuitee
M
Miriam Araceli • family_with_children • mx
1
Pesimo no lo recomiendo
Pros:

La habitacion el detalle es que nos cobraron al final una mancha que segun nosotros lo hicimos y sus sabanas estabas todas amarillas ,el
Personal de seguridad pesimo no dejaban hacer nada si planean ir a tomar no vayan a este hotel que no te dejan hacer nada y aparte son groseros y el wifi no se diga pesimo primera y ultima vez que voy con mi familia

Cons:

La habitacion el detalle es que nos cobraron al final una mancha que segun nosotros lo hicimos y sus sabanas estabas todas amarillas ,el
Personal de seguridad pesimo no dejaban hacer nada si planean ir a tomar no vayan a este hotel que no te dejan hacer nada y aparte son groseros y el wifi no se diga pesimo primera y ultima vez que voy con mi familia

2026-04-07 • via Nuitee
E
Espinoza Félix • extended_group • mx
9
2026-04-06 • via Nuitee
J
Jose Luis • family_with_children • mx
8
Pros:

Alberca y playa

Cons:

El wifi malo

2026-04-05 • via Nuitee
E
Elena • family_with_children • mx
8
Pros:

La alberca está muy cerca de la playa

2026-03-24 • via Nuitee
Y
Yasam • family_with_children • mx
10
Pros:

Excelente trato personal muy amable y atento las instalaciones muy bonitas

Cons:

Que esta retirado de todo

2026-03-14 • via Nuitee
M
Marcos Vinicio • couple • mx
8
Excelente para descansar sin el ruido del malecón
Pros:

Sus habitaciones son amplias y con servicio de cocina.

Cons:

El agua de la regadera salía fría

2026-03-12 • via Nuitee
O
Ontiveros • solo_traveller • mx
6
Con mantenimiento se mejora
Pros:

El lugar le falta mantenimiento, pero para el dinero que pague está bien, porque está muy barato.

Cons:

Le falta mantenimiento a la habitación y a las áreas públicas

2026-03-12 • via Nuitee
L
Lilia • family_with_children • mx
8
Espacioso, tranquilo y a la orilla de la playa 🏖️
Pros:

Me gustó la amplitud de la suite así como el servicio y el personal.
Me gustó que es un lugar tranquilo.
Me gustó que está a la orilla del mar.
Me gustó que puedes tomar el autobús para ir sobre el malecon, y a otras playas y al centro.
La atención del personal es excelente.
🫂 Gracias

Cons:

Lo que puede mejorar es el mantenimiento del lugar, que funcionen los jacuzzis y que funcione la señal de internet, y que haya agua caliente temprano y en la noche (en la regadera).
🫂 Gracias

2026-03-03 • via Nuitee
J
Judi • extended_group • ca
1
Staff were good. Tried very hard to accommodate us.
Pros:

There was no breakfast. Restaurant had been shut down a few years before.

Cons:

The place was a dump. Everything old and broken. Had to request some chairs for the pool. Electrical outlets just hanging. Hot tub was empty and dirty with broken tiles. Caution tape in several places. Any corner of our room that couldn't be reached with a mop had not been cleaned. Little bugs crawling all over my nightstand. We bought cleaner and tried to kill them. We were not able to leave as we had more couples coming to meet us and could not find accommodation for all of us at the same place.

2026-02-25 • via Nuitee
E
eduardo • solo_traveller • mx
1
2026-02-24 • via Nuitee
Q
Quiding • couple • ca
4
We made the best of a crappy situation as we had other people meeting us there..
Pros:

The staff were very accommodating and friendly! They were working on cleaning up the place

Cons:

Yellow caution tape everywhere! Hottub broken, no restaurant. Pictures on Booking.com were not what we got. Paid too much for a place that was closed for quite some time before we got there!

2026-02-24 • via Nuitee
J
JESUS RICARDO • family_with_children • mx
10
comodidad
Pros:

instalaciones limpias y con mantenimiento

Cons:

la ubicacion podria ser mejor

2026-02-24 • via Nuitee