Zafiro Beach Boutique Resort

Hotels
7.9 (191 reviews)
Av Sábalo Cerritos S/N Fraccionamiento Sábalo Cerritos , Mazatlán , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Non-smoking throughout
Infinity pool
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good room size
Affordable pricing
Cons:
Poor cleanliness
Lack of service
Maintenance issues

Categories

Cleanliness
6.6
Multiple negative comments about cleanliness, in particular around the pool and areas not being cleaned properly.
Service
8.1
Some complaints about service, particularly regarding the lack of staff, but some positive mentions of staff friendliness.
Location
7.6
Mixed reviews on location; some find it convenient, while others mention it being far from attractions.
Room Quality
8.6
Generally positive mentions of rooms, though mentioned older appliances and maintenance issues.
Amenities
7.6
Complaints about the state of amenities; some areas require maintenance and availability issues.
Value for Money
9.1
Positive comments about affordable prices and value, despite issues in other areas.
Food and Beverage
7.1
Lack of food and beverage service noted by multiple reviewers; some areas of concern on service.
Overall Experience
8.5
Mixed feelings about the overall quality; some enjoy certain aspects but many were unsatisfied with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:13

Property Description

Luxurious Property in Mazatlán
Located in the heart of Mazatlán, Zafiro Beach Boutique Resort offers a luxurious stay with an outdoor pool, spa facilities, and free Wi-Fi. The modern rooms feature flat-screen TVs, fully equipped kitchens, and breathtaking views of the sea and pool from the balcony.

Culinary Delights and Convenience
Guests can cook in their own kitchen or dine at the on-site restaurant open for breakfast and lunch. For more dining options, the vibrant Zona Dorada and Galerias Mazatlán Shopping Mall are just a short drive away.

Relaxation and Recreation
From a private beach area to a fitness center, Zafiro Beach Boutique Resort provides ample opportunities for relaxation and staying active. Don't miss the chance to unwind in the spa or take a dip in the pool with stunning views all around.

Book now to experience luxury and comfort at Zafiro Beach Boutique Resort in Mazatlán.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 191 reviews
Cleanliness: 6.6
Service: 8.1
Location: 7.6
Room Quality: 8.6
Amenities: 7.6
Value for Money: 9.1
Food and Beverage: 7.1
Overall Experience: 8.5
G
Gabriel Adame • family_with_children • mx
10
Pros:

La habitación que renté está muy equipada, cuenta con microondas, estufa, refrigerador y accesorios de cocina, el ambiente en las instalaciones es relajante y no hay ruidos escandalosos , el acceso a la playa es excelente porque parece playa privada

Cons:

La ubicación, ya que todas las atracciones turísticas quedan muy retiradas pero se compensa porque frente al hotel pasa el camión de transporte público y por 13 pesos te lleva hasta el faro

2026-02-13 • via Nuitee
M
Mimee Silva • family_with_children • mx
8
2026-02-11 • via Nuitee
J
JOSUE • family_with_children • mx
5
Pros:

La habitación excelente tamaño y el personal muy amable

Cons:

Las instalaciones de la alberca muy descuidas y no se parece en anda a las fotos

2026-02-09 • via Nuitee
K
karla • family_with_children • mx
10
2026-01-29 • via Nuitee
K
Karla Yasel • family_with_children • mx
5
2026-01-27 • via Nuitee
K
Karla Yasel • family_with_children • mx
5
Pros:

La ubicación y la atención del
personal

Cons:

Se fue la luz la primera noche casi 5 horas y además se fue el agua pasamos casi 24 horas sin agua ni para bañarnos ni para el baño. no están capacitados para resolver el problema rápido se había quemado la bomba para subir agua y tardaron 24 hrs en arreglarlo si no hubiera Sido por ese inconveniente todo hubiera sido excelente!!

2026-01-27 • via Nuitee
R
ricardo • family_with_children • mx
10
Me encanto
Pros:

Todo en general

Cons:

Todo me gusto

2026-01-23 • via Nuitee
A
Alejandro • extended_group • gt
6
Sin nada relevante
Pros:

La verdad nada

Cons:

Que todo está descuidado el área de la alberca súper mal

2026-01-20 • via Nuitee
L
López beltran • solo_traveller • mx
10
2026-01-19 • via Nuitee
M
Mildred Cinteotl • family_with_children • mx
4
2026-01-16 • via Nuitee
C
Catalina Alibeth • family_with_children • mx
6
Incómodo por el descuido de las instalaciones del hotel
Pros:

Me gustó el tamaño y diseño de la habitación

Cons:

La temperatura de la alberca era helada, no nos hicieron la limpieza 2 días, el sofá cama extremadamente incómodo con un colchón desecho y con resortes botados, los jacuzzis fuera de servicio

2026-01-15 • via Nuitee
A
Aldana • family_with_children • mx
7
No engañar con fotos titulares
Pros:

La ubicación, y muy tranquilo

Cons:

Las instalaciones dista mucho de las fotos titulares

2026-01-09 • via Nuitee
A
Armando • family_with_children • mx
10
Pros:

La habitación

Cons:

Que tenia cocineta

2026-01-07 • via Nuitee
L
Lopez Rios Deyanira • family_with_children • mx
1
Cons:

Nos cambiaron de hotel al DIAMOND BAY porque no servía el aire acondicionado, estuvimos 4 días 3 noches y no nos hicieron el aseo, no había personal ni de recepción que porque era día festivo, no había ni papel de baño nunca nos proporcionaron, me quedé encerrada en el baño porque no servía la chapa, ni las toallas nos cambiaron, y no tienen personal ... pésimo servicio

2026-01-03 • via Nuitee
Z
Zarate • extended_group • us
1
Lack of problem solving on behalf of managements receptionist etc the entire facilities of the hotel were in awful state
Pros:

The rooms

Cons:

The entire hotel need extremely to be remodeled

2026-01-03 • via Nuitee
M
Mendoza • family_with_children • mx
7
Cons:

No tuve internet por 6 dias.
No estaba habilitada a el 100% alberca.
No habilitado el gym

2026-01-02 • via Nuitee
T
Toledo • family_with_children • mx
10
2025-12-25 • via Nuitee
T
Toledo • family_with_children • mx
10
2025-12-25 • via Nuitee
A
Ana Victoria • family_with_children • mx
8
Pros:

Ubicación y personal amable

Cons:

Que dice que tiene acceso a la playa y está cancelado

2025-12-20 • via Nuitee
J
Juan • family_with_children • mx
10
Pros:

La piscina excelente

Cons:

El sofá cama muy incómodo

2025-12-20 • via Nuitee