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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Street parking
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Toilet with grab rails
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Live music/performance
Review Highlights
Categories
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Property Description
Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.
Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.
Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.
Experience the best of Toulouse at Citiz Hotel - Book your stay now!
Please note payment has to be made on arrival by cash or by card with an ID.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.
Location
Guest Reviews
Amabilité et professionalisme du personnel, qui m'a fourni un drap plat bien utile pour remplacer la couette en pleine canicule.
Excellent petit déjeuner.
La climatisation est trop juste quand il fait 38° dehors.
Le décorateur fou qui a peint le couloir des chambres en noir, on n'y voit rien !!!
Chambre exigüe sans bureau pour travailler.
L'emplacement même si bruyant le soir
L’emplacement de l hôtel
Il n y a pas de refregerateur dans la chambre , certes j’ai pris une chambre premier prix , mais pour un 4 étoiles , je pense que toutes les chambres devraient avoir un frigo .
Airconditioning
Compte tenu de la température à Toulouse, j'ai particulièrement apprécié la climatisation à la fois efficace et silencieuse.
La chambre était impeccable (il faudra juste redire au personnel qu'il n'est pas nécessaire de changer les serviettes tous les jours), l'accueil parfait (y compris lors de mon arrivée tardive) et la situation géographique idéale.
L'emplacement
Les personnes à l'accueil (deux femmes) étaient très peu souriantes, j'ai été mal accueillie, j'ai du venir chercher ma bouteille de champagne à la réception, pas de room service ? pour un 4 étoiles très décevant
Emplacement. Rapport qualité prix
Les oreillers un peu mou pour nous .matelas neuf tres bon
Emplacement top
Décevant pour un quatre étoile
Chambres mal isolés . Nous avions une chambre côté rue. Bruits de moto , bruits des passants toute la nuit .
Impossible de dormir
Le bruit était insupportable on entends tout ce qui se passe à l’extérieur , il y avait des mauvaises odeurs qui venaient des canalisations
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