Citiz Hotel

Hotels
7.9 (2369 reviews)
18 Allées Jean Jaurès , Toulouse , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.

Location

Guest Reviews

7.9
Based on 2369 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
P
Patrick solo_traveller be
9
2026-05-29 via Nuitee
M
Martin solo_traveller ca
10
2026-05-28 via Nuitee
A
Agnes solo_traveller nl
9
2026-05-27 via Nuitee
N
Nicola couple ca
8
2026-05-27 via Nuitee
C
CHRISTOPHE solo_traveller mq
7
Bien placé
Pros:

L’emplacement
Le personnel

Cons:

Les nuisances sonores de la rue
L’odeur nauséabonde de la douche

2026-05-27 via Nuitee
G
Geir Kristian solo_traveller no
8
Bra beliggenhet
Pros:

Sentralt og veldig bra beliggenhet

Cons:

Internettet fungerte nesten ikke i det heletakk

2026-05-27 via Nuitee
O
Odile solo_traveller fr
8
Pros:

L'emplacement, le calme, la propreté

2026-05-26 via Nuitee
I
Improving Logistic And Consulting solo_traveller es
5
Senti algo decracismo por ser español.
Cons:

No me gusto el trato hacia mi persona por parte del recepcionista o del responsable en ese momento, yo no hablo frances y asi se lo hice saber y esta persona me decia que no era problema suyo que el estaba en su pais y no tenia porque saber hablar español, que la obligacion de hacerme entender era mia por visitar francia, que si va a españa se esfuerza en hablar español, todo esho de muy malas maneras, al final gracias a otro huesped que si hablaba un poco de español pudimos entendernos. No me marche porque ya me habia facturado bookin y no queria perder ese dinero. Entiendo que asi como yo no hablo frances el tampoco esta obligado hablar español pero estamos hablando de un hotel de 4 ☆☆☆☆. No eran formas de tratar a un futuro cliente. En cualquier ibis o ByB dan mejor trato que el que me dieron ami, no volvere nunca mas a ese hotel y por supuesto nompuedo hablar bien de el

2026-05-26 via Nuitee
F
Faysal solo_traveller ma
6
2026-05-25 via Nuitee
Y
Yann solo_traveller fr
7
Ok pour 1 nuit ou 2
Pros:

Localisation à 2 pas de la station de métro, personnel sympathique et accueillant.

Cons:

Manque d’isolation phonique, l’impression que la rue était dans ma chambre, cabine de douche minuscule

2026-05-25 via Nuitee
J
jacques family_with_children fr
10
2026-05-25 via Nuitee
L
Laure couple fr
9
Pros:

Très bien placé, un lit très grand et très confortable.

Cons:

L' accueil un peu froid ... un peu bruillant la nuit.

2026-05-24 via Nuitee
C
Catherine solo_traveller fr
5
Pros:

La literie tres confortable

Cons:

On entend trop le bruit de la rue
Pour un hotel 4 etoiles l insonorisation n est pas a la hauteur.

2026-05-24 via Nuitee
P
Pauline couple fr
8
2026-05-24 via Nuitee
A
ANGELIKI solo_traveller gr
9
2026-05-23 via Nuitee
A
Angela solo_traveller gb
8
Pros:

The staff and comfortable rooms.

Cons:

No bar facilities unfortunately.

2026-05-22 via Nuitee
C
christophe solo_traveller fr
7
2026-05-21 via Nuitee
A
Arthur Kamso solo_traveller ci
6
Cons:

Le remboursement de ma. Caution tarde à venir. Les mails de relance n'y font rien.

2026-05-21 via Nuitee
S
Sumegh solo_traveller se
8
2026-05-21 via Nuitee
A
Adrien couple fr
10
2026-05-21 via Nuitee