Citiz Hotel

Hotels
7.9 (2176 reviews)
18 Allées Jean Jaurès , Toulouse , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.

Location

Guest Reviews

7.9
Based on 2176 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
M
Marie-Pierre • couple • fr
7
2026-03-07 • via Nuitee
M
MYRIAM • solo_traveller • fr
8
Très bon qualité prix
2026-03-06 • via Nuitee
N
Nicole • couple • fr
9
Great!
Pros:

The staff was fantastic, very professional, nice and helpful

Cons:

You have to ask for a toilet brush which I found very strange

2026-03-06 • via Nuitee
O
Othman • couple • fr
6
2026-03-06 • via Nuitee
R
Ricardo • solo_traveller • pt
9
Óptima localização, funcionários simpáticos e prestáveis, instalações confortáveis.
Pros:

Óptima localização, funcionários simpáticos e prestáveis, instalações confortáveis.

Cons:

No WC há infiltração de água durante o duche.

2026-03-06 • via Nuitee
Y
YUTAKA • solo_traveller • jp
6
Pros:

ホテルサイドの都合でキャンセルに

Cons:

キャンセルしましたのでコミット無し

2026-03-05 • via Nuitee
G
gwenn • couple • fr
3
décevant
Cons:

nous avons souhaité décaler la date d'arrivée de 2 jours suite à un imprévu.
impossible cela a tout de même été facturé.
Aucune flexibilité de la part de la personne qui nous a répondu suite à la résa de booking

2026-03-04 • via Nuitee
A
Alexandre • couple • fr
10
2026-03-03 • via Nuitee
M
Marjorie • couple • fr
9
Pros:

L'emplacement

Cons:

Le manque de place de parking à petit prix

2026-02-28 • via Nuitee
A
aninat • couple • fr
8
Sejours agreable .
Pros:

Situation géographique idéale pour assister aux spectacles et visiter la ville. Le personnel est adorable. La déco est sobre, jolie et élégante. Le lit très confortable et la salle de bain petite mais très fonctionnelle. Nous n'avons pas été déçu par cette chambre, ni par cet hôtel.

Cons:

Nous étions au 6 eme étage , l'odeur présente dans le couloir n'est pas du tout agréable ( peut être dû aux revêtements) à vraiment améliorer. Néanmoins cette odeur n'était pas présente une fois dans la chambre.
Notre chambre donnait sur la rue très fréquentée d'à coté...boites de nuit , bars.....nous avons été un tout petit peu gênés bien qu'étant au 6 eme étage.

2026-02-27 • via Nuitee
L
Laoual • family_with_children • fr
8
Globalement agréable
Pros:

Propreté et disponibilité du personnel

Cons:

Lit pas très confortable , absence de mini bar et petit déjeuner non inclus

2026-02-26 • via Nuitee
X
Xuan Bang • couple • fr
9
2026-02-26 • via Nuitee
I
isabelle • couple • fr
8
Pros:

L'accueil du personnel, l'emplacement en hyper centre et devant le métro Jaures, l'équipement dd la chambre.

Cons:

Le matelas sans doute un peu vieux ( mou et creusé)

2026-02-26 • via Nuitee
M
Mathilde • couple • fr
10
2026-02-25 • via Nuitee
D
Delphine • couple • fr
10
Pros:

Moderne et cosy

2026-02-23 • via Nuitee
N
Nessrine • couple • fr
8
2026-02-22 • via Nuitee
A
AUROYER • couple • fr
10
Pros:

Confort calme, gentillesse du personnel, très bon emplacement

Cons:

Pour une première, rien a dire tout était parfait.

2026-02-22 • via Nuitee
E
Elisa • couple • fr
9
2026-02-22 • via Nuitee
T
thierry • couple • fr
8
2026-02-22 • via Nuitee
E
Erra • solo_traveller • it
10
2026-02-14 • via Nuitee