Citiz Hotel

Hotels
7.9 (2176 reviews)
18 Allées Jean Jaurès , Toulouse , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.

Location

Guest Reviews

7.9
Based on 2176 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
M
Maider • couple • es
9
Ubicación perfecta
Pros:

La ubicación

Cons:

La iluminación, un poco escasa

2026-03-27 • via Nuitee
P
Popa • solo_traveller • fr
5
2026-03-27 • via Nuitee
R
Rosemary • extended_group • fr
8
Very satisfied
2026-03-26 • via Nuitee
R
Rim • solo_traveller • lu
4
2026-03-26 • via Nuitee
A
Anais • couple • fr
8
2026-03-26 • via Nuitee
J
Jean • couple • fr
7
Pros:

L'emplacement top. Hyper centre.
Très agréable pour aller dîner et visiter les différents sites.

Cons:

Fuite de la douche vers le WC. Sanitaires ultra petits. Pas de frigo, pas de coffre fort, chambre très petite, pas de wifi pendant notre séjour.

2026-03-25 • via Nuitee
A
Asier Ordoño • couple • es
9
Pros:

Hotel muy cómodo, limpio, buen trato al cliente, buen desayuno y con muy buena ubicación

Cons:

Todo estuvo muy bien.

2026-03-25 • via Nuitee
T
Théo • couple • re
8
2026-03-25 • via Nuitee
M
Maëva • couple • fr
10
Pros:

Au top

2026-03-23 • via Nuitee
C
Corinne • couple • fr
8
Nous reviendrons sans doute
Pros:

Parfaitement situé
Rapport qualité prix intéressant

Cons:

Salle de bain et wc un peu étroits mais franchement accessibles pour des gabarits "standards"

2026-03-23 • via Nuitee
M
MAURICE • solo_traveller • fr
8
très bien
Pros:

Accueil et emplacement

2026-03-23 • via Nuitee
V
Vincent • couple • fr
6
Pros:

L'hôtel la chambre

Cons:

Le bruit insupportable très bruyant l'extérieur très mal isolé

2026-03-23 • via Nuitee
V
Vincent • solo_traveller • fr
7
2026-03-23 • via Nuitee
M
Marcel • solo_traveller • fr
10
2026-03-22 • via Nuitee
P
PHIRIYA • couple • fr
10
2026-03-22 • via Nuitee
Y
Yasmina • solo_traveller • ma
10
Excellent
Pros:

🥰

Cons:

👍

2026-03-21 • via Nuitee
F
Francesco • couple • it
8
Pros:

Posizione centrale, perfetta per visitare il centro. Camera comodissima.

Cons:

L'unico incoveniente è stato che la nostra camera dava sulla via principale ed essendo un fine settimana si sentivano le urla delle persone durante la notte.

2026-03-19 • via Nuitee
A
Alonso • couple • fr
8
2026-03-19 • via Nuitee
S
Sarl • solo_traveller • fr
9
2026-03-19 • via Nuitee
M
MAURICE • couple • fr
9
Parfait pour un court séjour.
Pros:

L’emplacement
L’accueil

Cons:

Rien

2026-03-19 • via Nuitee