Hôtel de Bourgtheroulde, Autograph Collection

Hotels
•
Autograph Collection
9 (1400 reviews)
15 Place De La Pucelle , Rouen , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good amenities
Nice pool area
Cons:
Overpriced for room quality
Bar service needs improvement
Rooms can be outdated

Categories

Cleanliness
8.46
Generally clean, but some rooms faced heating issues.
Service
9.43
Staff is friendly and attentive, though bar service could improve.
Location
9.97
Excellent central location, a major highlight for guests.
Room Quality
8.42
Rooms were occasionally outdated and not always comfortable.
Amenities
9.45
Good amenities, including a beautiful pool and spa area.
Value for Money
7.91
Some reviews suggest the price does not reflect the quality.
Food and Beverage
8.96
Breakfast was good, but not exceptional.
Overall Experience
9.43
Overall pleasant stay with few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Luxurious Amenities
Indulge in the hotel's indoor pool, fitness center, and spa with sauna and hammam, offering a range of rejuvenating treatments.

Elegant Rooms
Relax in air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms, some boasting scenic views of Rouen.

Exquisite Dining
Savor traditional cuisine made from local ingredients at L'Aumale restaurant, complemented by a delightful buffet breakfast and a cozy bar for evening drinks.

Book now to experience the charm and sophistication of Hotel de Bourgtheroulde in the heart of Rouen's historic center.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 60 per person per night when using an existing bed.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1400 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 9.43
C
Chloé • couple • fr
8
2026-04-18 • via Nuitee
• couple • fr
8
2026-04-15 • via Nuitee
F
Frédéric • couple • fr
10
2026-04-15 • via Nuitee
A
Antoine • solo_traveller • fr
9
Pros:

Magnifique hôtel idéalement situé avec un personnel professionnel et attentionné.

Cons:

Rien

2026-04-15 • via Nuitee
C
Chantal • solo_traveller • fr
9
Pros:

Emplacement fabuleux en vieille ville.
Tout se fait à pied.
Le site de cet hôtel tout droit sorti du moyen âge.
Fabuleux.
Belle rénovation.
Chambre confortable et spacieuse.
Piscine magnifique.
Un bémol, le petit déjeuner.

Cons:

Beaucoup de monde et cela fut difficile pour être servi correctement.
Le pain: uniquement de la baguette.
Je ne suis pas fan.
Enfin la présence d'un jacuzzi aurait été royal.

2026-04-11 • via Nuitee
H
Helen • couple • gb
8
The perfect location enabled us to enjoy Rouen
Pros:

Helpful staff, perfect location, interesting building and convenient valet parking

Cons:

Cost

2026-04-11 • via Nuitee
O
Olena • couple • ch
9
Pros:

Прекрасное месторасположение, Очень внимательный персонал. Отличная постель. Это историческое здание, очень красивое. Очень удобный сервис по парковке автомобилей.

Cons:

Номер был достаточно странный по планировке и по расположению. Не думаю, что это можно изменить, предполагаю, что это связано с существующей планировкой здания.

2026-04-08 • via Nuitee
R
Rita • family_with_children • se
8
Påsk 2026
Pros:

Huset och läget.

Cons:

Service från personalen.

2026-04-08 • via Nuitee
J
jean-luc • solo_traveller • fr
8
2026-04-08 • via Nuitee
L
Leandro • couple • it
10
Spero di tornarci presto !
Pros:

Tutto !

Cons:

Niente !

2026-04-08 • via Nuitee
• couple • fr
7
2026-04-07 • via Nuitee
C
Catherine • solo_traveller • fr
8
2026-04-06 • via Nuitee
E
Elisabeth • couple • fr
9
Superbe séjour très agréable, je recommande vivement cet hôtel.
Pros:

Magnifique établissement dans un bâtiment historique très bien placé.
Belle chambre et literie confortable.
Spa et piscine exceptionnels. ensemble du personnel très professionnel et sympathique, et un grand merci à Timothée qui connaît bien l’histoire de cette belle ville de Rouen et est de très bons conseils

Cons:

Les œufs Benedictes !!

2026-04-04 • via Nuitee
A
Aurélie • family_with_children • fr
10
2026-04-03 • via Nuitee
D
Djimy • family_with_children • fr
10
2026-04-02 • via Nuitee
F
Fredoc • family_with_children • fr
10
Pros:

Tout

Cons:

Rien

2026-04-02 • via Nuitee
H
Hansjörg • solo_traveller • ch
10
Super
Pros:

Tolles Haus an toller Lage mit tollem Personal

2026-03-30 • via Nuitee
W
Werner • couple • de
10
Pros:

Hilfsbereites und freundliches Personal

2026-03-30 • via Nuitee
G
Gilles • couple • fr
9
2026-03-26 • via Nuitee
C
cedric • solo_traveller • cm
10
2026-03-25 • via Nuitee