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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the hotel's indoor pool, fitness center, and spa with sauna and hammam, offering a range of rejuvenating treatments.
Elegant Rooms
Relax in air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms, some boasting scenic views of Rouen.
Exquisite Dining
Savor traditional cuisine made from local ingredients at L'Aumale restaurant, complemented by a delightful buffet breakfast and a cozy bar for evening drinks.
Book now to experience the charm and sophistication of Hotel de Bourgtheroulde in the heart of Rouen's historic center.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for € 60 per person per night when using an existing bed.
People 3 years old and over stay for € 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Très bel accueil par le personnel.
Lit confortable.
Malheureusement nous n’avons pas pu dormir à cause du bruit d’une boîte de nuit aux alentours... musique à fond jusqu'à 4h30 du matin. Cela est dommage à côté d’un hôtel 5 étoiles.
Concernant le spa, une eau froide et pas de tisanerie.
The location, the service, the breakfast, the excellent Marriott beds
For some reason the decoration did not fit the building. The shower was so so, no ventilation in the bathroom.
The hotel is located right in the center of Rouen, yet access is much easier than one might imagine. The valet service area is very clearly marked, immediately beyond the driveway barrier. The rooms are spread across different buildings, and some of them are impossible to find without guidance — which only adds to the charm of the place.
Because of its location on a square lined with restaurants, it can be noisy at night. On the other hand, the main landmarks — including the cathedral, the abbey, and the art gallery — are all within a short walking distance.
The breakfast, however, detracts from the overall impression of the stay. The dining room is crowded and lacks charm, while the selection and presentation of the food are rather poor.
Très bon accueil de l'ensemble des personnes à la réception, aimables agréables et prêts à rendre service.
La pluie!!!!
Allt var perfekt med läget, personal & omdöme.
Tyvärr var hårfönen väldigt dålig.
wir waren schon das zweite mal.Es war alles hervorragend.Frühstück,pool,service etz.
leider haben wir am ersten Tag ein Zimmer mit sehr kleinem Fenster bekommen.Wir konnten aber das Zimmer problemlos wechseln,so das wir sehr zufrieden waren.
What a jewel of a hotel. The photo of the outside gives you a hint of what is insidte, however, until you see the hotel from the outside and inside, photographs cannot do it justice. The staff is incredibly accomodating and they are ready to help in any way. Our room was beautiful, the location was amazing and walkable to everything in the city. If you love art, from the moment your walk into this gorgeous hotel, you will be surrounded by incredible art. This hotel warrants every star it has received. You will not be disappointed if you stay there. On a side note, my wife and I rented a car in Bayeux and took a day trip to Entretat. If you have a chance, go there. The seaside cliffs are amazing and if parts of the cliffs look like a Monet painting, it is because some of his iconic paintings were of those cliffs. Also, while in Etretat, you MUST visit the Gardens. You will be amazed. Getting back to Hotel de Bourgtheroude, I want to thank the staff for making our stay so wonderful.
Das Gebäude und die Service
Le personnel est souriant et très agréable, l'endroit est magnifique, la chambre parfaite, le spa du drap d'or est génial.
Petit plus avec l'exposition d'une artiste au dessus du bar, dont les œuvres étaient superbes. Nous avons grandement apprécié cet hôtel.
Beautiful property, nice room and very good breakfast
Hand held shower wand cord was too short
Historical, beautiful, great staff. Fantastic location
All brilliant
great location, we had lovely view of square
breakfast was caos
Great building cheap refurbished
Saving grace was the staff totally professional, polite and very helpful.
History and location
Les Batiment sont magnifiques, l’emplacement est très bien et le personnel très gentil
Le petit déjeuner est correct, mais on s’attend à mieux
L emplacement idéal
L architecture. l histoire du lieu
Il faisait beaucoup trop frais dans la chambre (aération...)
I hotel aurait gagné a être agrémenté de décorations florales dans les chambres, le hall d entrée de chandeliers au vu du niveau de l établissement.
Great location, lovely clean and comfy room, Greaf facilities. Really helpful and lovely staff. Beautiful hotel in the heart of Rouen. We wished we could have stayed longer!
It was all good!
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