Hôtel de Bourgtheroulde, Autograph Collection

Hotels
•
Autograph Collection
9 (1356 reviews)
15 Place De La Pucelle , Rouen , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good amenities
Nice pool area
Cons:
Overpriced for room quality
Bar service needs improvement
Rooms can be outdated

Categories

Cleanliness
8.46
Generally clean, but some rooms faced heating issues.
Service
9.43
Staff is friendly and attentive, though bar service could improve.
Location
9.97
Excellent central location, a major highlight for guests.
Room Quality
8.42
Rooms were occasionally outdated and not always comfortable.
Amenities
9.45
Good amenities, including a beautiful pool and spa area.
Value for Money
7.91
Some reviews suggest the price does not reflect the quality.
Food and Beverage
8.96
Breakfast was good, but not exceptional.
Overall Experience
9.43
Overall pleasant stay with few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Luxurious Amenities
Indulge in the hotel's indoor pool, fitness center, and spa with sauna and hammam, offering a range of rejuvenating treatments.

Elegant Rooms
Relax in air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms, some boasting scenic views of Rouen.

Exquisite Dining
Savor traditional cuisine made from local ingredients at L'Aumale restaurant, complemented by a delightful buffet breakfast and a cozy bar for evening drinks.

Book now to experience the charm and sophistication of Hotel de Bourgtheroulde in the heart of Rouen's historic center.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 60 per person per night when using an existing bed.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1356 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 9.43
G
Gilles • couple • fr
9
2026-03-26 • via Nuitee
C
cedric • solo_traveller • cm
10
2026-03-25 • via Nuitee
C
Chona • solo_traveller • us
9
Perfect location and excellent service.
Pros:

The location and the staff were excellent

2026-03-22 • via Nuitee
A
achille • couple • it
8
2026-03-18 • via Nuitee
R
Robert • family_with_children • fr
7
Enjoyed the facilities.
Pros:

Facilities and staff were great.

Cons:

I understand it wasnt one of the more expensive rooms but i was a bit put off by what looked like mold on the curtains.

2026-03-16 • via Nuitee
S
Stéphane • couple • fr
10
2026-03-16 • via Nuitee
E
elliot • couple • gb
8
2026-03-16 • via Nuitee
S
Sandrine • family_with_children • fr
6
Pros:

Bon accueil.
Situation géographique très bien.
Bâtisse très belle

Cons:

Fenêtre des chambres qui ne s'ouvrent pas, piscine pas très chaude, petit déjeuner cher pour la qualité.

2026-03-16 • via Nuitee
L
LEBLANC • couple • fr
9
2026-03-15 • via Nuitee
R
Richard • couple • fr
8
Un peu décevant pour un 5 étoiles
Pros:

La localisation exceptionnelle, le personnel de l’établissement charmant

Cons:

La salle du petit déjeuner minuscule indigne d’un 5 étoiles
L’eau de la piscine beaucoup trop froide
La moquette dans les chambres un peu datée

2026-03-15 • via Nuitee
S
Stephane • couple • fr
8
2026-03-15 • via Nuitee
N
Nicolas • couple • fr
8
2026-03-13 • via Nuitee
R
Richard • couple • gb
10
Lovely hotel
Pros:

Just lovely hotel.

Cons:

Nothing

2026-03-10 • via Nuitee
A
Alexandre • couple • fr
8
2026-03-09 • via Nuitee
O
olivier • couple • fr
9
Pros:

Bel hôtel, chambres confortables, bon petit déjeuner.

Cons:

Bar gastronomique: assez cher pour une cuisine des plus conventionnelles.

2026-03-06 • via Nuitee
P
Pauline Marin • family_with_children • fr
9
2026-03-02 • via Nuitee
T
Theophile • couple • fr
8
2026-03-01 • via Nuitee
H
Houtteville • family_with_children • fr
9
Pros:

piscine
emplacement top
ambiance de l'hotel

Cons:

RAS

2026-02-26 • via Nuitee
C
Clara • couple • fr
10
2026-02-26 • via Nuitee
R
Raphael • family_with_children • fr
10
2026-02-22 • via Nuitee