Hotel Casa del Parque by AHS

Hotels
8.1 (408 reviews)
4th Avenida Norte, 5 , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Noise from nearby venues
Outdated room conditions
High price for value

Categories

Cleanliness
7.81
Some reviews mentioned issues like dirty stained walls and outdated accommodations, affecting the perception of cleanliness.
Service
9.28
Numerous reviews highlighted the friendly and helpful staff, creating a positive service experience.
Location
9.32
The location is consistently praised, being central and convenient, though affected by noise from nearby bars.
Room Quality
7.27
Reviewers highlighted issues such as outdated rooms, broken locks, and uncomfortable beds.
Amenities
8.8
The pool and other amenities received positive mentions, but some issues were noted regarding the pool's condition.
Value for Money
6.76
Some reviews expressed that the price is too high for the quality of the room and facilities.
Food and Beverage
7.31
Limited reviews on food services, with some mentions of lack of food offerings.
Overall Experience
8.28
Overall positive experiences despite some significant concerns about noise and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Central Location
Hotel Casa Del Parque is conveniently located just a 1-minute walk from Antigua’s Central Park, surrounded by colonial buildings, museums, and shops. The city’s attractions are within easy reach, making it the perfect base for exploring.

Charming Accommodations
Experience the essence of Guatemala in our rooms featuring traditional handmade furniture and fabrics. Enjoy stunning views from your balcony overlooking the lush gardens or the majestic mountains and volcanoes.

Convenient Amenities
Relax by the outdoor pool, unwind in the sauna, or make use of the business center with complimentary computer access. Stay connected with free WiFi throughout the hotel. Let our bilingual staff assist you with city maps, Spanish classes, and tour arrangements.

Book your stay at Hotel Casa Del Parque for a memorable experience in Antigua Guatemala.

Important information:

The payment of your reservation is made in the property’s local currency (quetzales). The displayed amount in the currency you choose is indicative and based on the exchange rate at the time the booking was confirmed.

Transportation from the airport may be arranged, price might differ depending number of occupants .

Please note a 6% fee will be charged when paying with credit card.

Our hotels don’t have parking. We recommend a Parking with a special rate. We recommend External parking options around Antigua subject to an additional charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa del Parque by AHS of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required or by credit/debit card. The property will contact you after you book to provide instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 408 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 6.76
Food and Beverage: 7.31
Overall Experience: 8.28
R
Rushlan • family_with_children • us
7
2026-01-30 • via Nuitee
A
Ariel • couple • gt
9
2026-01-19 • via Nuitee
P
Paola Andrea • family_with_children • cr
10
Pros:

Viajamos con nuestra mascota y la recibieron súper bien, a todos lados nos dejaron entrar 🙏👌

2026-01-19 • via Nuitee
J
JACQUELINE • family_with_children • gt
8
Buena
Pros:

Ubicación excelente
habitación muy bonita.
El hotel muy limpio y bonito.
El sauna muy limpio y buena temperatura. Me gustaria que pusieran eucalipto.
Me gusta el detalle de que siempre tienen caféy te para los huespedes.
Es un hotel bonito y silecioso.

Cons:

El baño demasiado pequeño.
Piscina limpia pero muy fria -
No tiene restaurant y por ende no tiene desayuno incluido eso le resta muchos puntos a mi parecer.
Muy alto el precio de la habitación para no tener desayuno incluido.
El parqueo lejos del hotel y caro.
El hotel es bonito y cómodo pero está cerca de una discoteca y mucho ruido ya que nuestra habitación daba a la calle.
Deberían de mostrar y comunicar lo que uno reservó antes de cobrar .

Pero a pesar de todo me gustó mi estadía.

2026-01-19 • via Nuitee
M
Maria Alexis • family_with_children • cr
6
2026-01-16 • via Nuitee
C
Cesar • extended_group • sv
8
buena ubicacion
Pros:

bonita area de piscina, muy buena ubicacion cerca del parque principal

Cons:

mejorar un poco en la amabilidad del personal

2026-01-13 • via Nuitee
G
Gatt • couple • us
1
2026-01-06 • via Nuitee
P
Pierre R H • family_with_children • us
10
Pros:

Love it, best customer service ever 🙌 👌

Cons:

Nada

2026-01-04 • via Nuitee
A
alfredo • family_with_children • de
7
Pros:

Ubicacion

Cons:

Mucho ruido alrededor

2026-01-04 • via Nuitee
F
Fulgencio • family_with_children • gt
10
Pros:

Ubicación

2026-01-03 • via Nuitee
T
Tyler • family_with_children • us
8
2025-12-30 • via Nuitee
S
Sonia • family_with_children • sv
8
2025-12-27 • via Nuitee
G
Gina • family_with_children • gt
8
Excelente ubicación y destino con niños
Pros:

Me encantó la privacidad, excelente ubicación y que hubiera piscina para los niños.

Cons:

Las camas no fueron muy cómodas.

2025-12-26 • via Nuitee
M
Magaly • family_with_children • gt
5
Un paseo en Antigua
Pros:

Su ubicación es increíble todo lo tiene accesible.

Cons:

Que no tiene parqueo, que el baño tiene una ventana trasparente qué da para el corredor de acceso a los huéspedes. Lo que genera incomodidad ya que se ven las siluetas en momentos muy privados.

2025-12-23 • via Nuitee
A
Alexandra • family_with_children • pe
10
Amazing.
Pros:

Beautiful, relaxing views . Spacious room.

2025-12-23 • via Nuitee
E
Eliana Elisa • family_with_children • gt
8
Pros:

Ubicación y atención del personal

Cons:

Ubicación del tv

2025-12-22 • via Nuitee
H
Hannah • family_with_children • au
6
Underwhelming given the price
Pros:

Great location with stunning views of the volcanos. The pool was great to cool down in the afternoons and our room was cleaned every day which was nice.

Cons:

Communication with staff was challenging, they seemed disinterested when we asked for certain things and at times just didnt respond even when we had offered to pay for additional services (they advertise a romantic experience but weren't able to follow through). Overall it felt underwhelming given the price.

2025-12-15 • via Nuitee
E
Elma • couple • gb
9
Great hotel, helpful & friendly staff. Loved the facilities. Shame about the noise at the weekend!
Pros:

Stayed for one night only. This is a lovely hotel, the staff were really helpful and friendly. The room was large and beds and pillows were super comfortable. Great shower, best so far and lots of hot water. Lovely atmosphere and murals, I appreciated the pool and sauna which was great at the end of my visit to Guatemala. Easy to reach location.

Cons:

The noise from a neighbouring club/bar was really loud. I stayed on a Friday night, I'm assuming during the week it's a lot quieter. Don't recommend for a weekend, due to the noise nearby.

2025-12-03 • via Nuitee
N
Nathalie • family_with_children • cr
6
Pros:

La infraestructura es bella, linda vista y el personal muy amable.

Cons:

El baño y el sanitario es un poco incómodo, tienen ventanales que no dan mucha privacidad y entra mucha luz en la noche a la habitación.

2025-12-03 • via Nuitee
I
Inès • solo_traveller • be
8
2025-11-28 • via Nuitee