Holiday Inn Express Bilbao Airport by IHG

Hotels
Holiday Inn Express
8 (7508 reviews)
Zarandoa Kalea, 5 , Derio , es

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Courteous staff
Good breakfast
Cons:
Room booking errors
Noise from the street

Categories

Cleanliness
7.89
The hotel was clean and well-kept, as mentioned by multiple reviewers.
Service
8.86
Staff were described as courteous and accommodating.
Location
8.4
Conveniently located near the airport with shuttle service.
Room Quality
7.85
Rooms were comfortable and as expected, though some noted issues with room type.
Amenities
7.88
Standard amenities available, sufficient for short stays.
Value for Money
7.84
Good value for a hotel at this tier, particularly among airport hotels.
Food and Beverage
7.39
Breakfast was good but food quality from dining options was criticized.
Overall Experience
7.86
Overall a pleasant stay with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:07

Property Description

Modern Accommodations
Experience stylishly decorated rooms in dark blue tones equipped with air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Just a 5-minute drive from Bilbao Airport, with a free shuttle service, and 10 km from the city center. Explore top attractions like the Guggenheim Museum with ease.

Amenities for Comfort
Start your day with a buffet breakfast, grab snacks from the vending machine, and unwind at the lobby bar. Enjoy the convenience of buses outside the hotel for easy transportation.

Book your stay at the Holiday Inn Express Bilbao for a seamless travel experience!

Important information:

Please note that the airport shuttle service runs until 22:45, with reduced services during Christmas period. At the airport, the shuttle bus leaves from the "departures" floor. Places should be reserved and are subject to availability.

Please note, children´s cots are available on request and subjected to availability. A maximum of 1 cot can be accommodated in a room.

Please note that the parking facilities are only available for free during your stay.

We follow Government's policies in regards to Covid-19, restrictions have been lifted in regards to wearing a mask, or not having to show a sanitary pass. However we've kept in place all the extra cleaning.

Free transfer to airport from/to from 5am to 11pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 7508 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
C
Cecília solo_traveller pt
8
2026-05-30 via Nuitee
S
Svenja family_with_children de
7
Modernes Flughafennahes Hotel mit nettem Personal und leckerem Frühstück
Pros:

Modernes Interieur, nettes Personal, sehr leckeres Frühstück mit Liebe hergerichtet, Nähe zum Flughafen, kostenloser Shuttle (fährt alle 10min)

Cons:

Kleines beengtes Zimmer für 4 Personen für einen relativ hohen Preis. Im Zimmer schwül, Klimaanlage hat nicht gut runter gekühlt, Fenster konnte nur gekippt werden. Anbindung Öffis eher schwierig (alles über den Flughafen)

2026-05-30 via Nuitee
G
Graeme family_with_children gb
8
2026-05-29 via Nuitee
M
María family_with_children es
8
2026-05-29 via Nuitee
C
Csaba extended_group hu
7
Kedves, kiváló személyzet. A szállás a 3 csillagnak megfelelő, de az elérhetőség bonyolúlt.
Pros:

A reptéri transzfer jól szervezett, a sofőr, bár nem beszél angolul, nagyon kedves, készséges és rugalmas volt. Ezt itt külön megköszönném.
A reggeli körül dolgozók mind nagyon kedvesek és udvariasak voltak.
A takarítást nagyon gyorsan, szakszerűen elvégezték az alatt, amíg mi reggeliztünk.

Cons:

A szálloda elérhetősége. Késő este, éjjel csak taxival lehet elérni a szállodát, mert gyalogos út nem vezet oda a reptértől.

2026-05-29 via Nuitee
B
beatrice family_with_children it
7
2026-05-28 via Nuitee
R
Rachel family_with_children ca
9
Cons:

L'impossibilité de prendre un petit-déjeuner à emporter avant 5h, comme nous devions prendre la navette de 5h pour l'aéroport.

2026-05-28 via Nuitee
L
Lily Ann couple us
9
2026-05-28 via Nuitee
D
Dariusz solo_traveller pl
10
Zadowolony podróżnik
Pros:

Hotel jest bardzo blisko od lotniska i zapewnia transport. Śniadania są świetne, urozmaicone, obfite i smaczne.
Pokoje z klimatyzacją i komfortowe, duże łóżka, bardzo szerokie kołdry. Stylowe łazienki z wannami i bateriami termostatycznymi, mają miękką wodę. Jest też czujnik, kawa, herbata.

2026-05-28 via Nuitee
M
Matthew solo_traveller au
7
2026-05-28 via Nuitee
A
Alison solo_traveller gb
10
2026-05-28 via Nuitee
M
Mišel solo_traveller hr
9
2026-05-27 via Nuitee
C
Correos solo_traveller es
10
2026-05-27 via Nuitee
M
Martin couple gb
9
2026-05-27 via Nuitee
V
Villa couple es
8
2026-05-26 via Nuitee
R
Rosa family_with_children es
8
Ideal para cuando hay que madrugar para ir al aeropuerto
Pros:

Situación ideal para ir al aeropuerto, servicio de shuttle es fantástico y poder dejar el coche mientras estás de viaje por un precio menor que en el aeropuerto

2026-05-26 via Nuitee
S
Sylvie couple fr
9
Pros:

La bouilloire, la localisation, le confort du lit, le petit déjeuner et l’amabilité du personnel et le service de navette

Cons:

Rien

2026-05-26 via Nuitee
N
Nick solo_traveller gb
2
Shower/staff not the best.
Pros:

Clean. Restaurant next door was amazing.

Cons:

Air con not working correctly. Shower would be intermittent with temperature. From being okay to going stone cold to boiling hot. My son was burnt from this. When I notified staff. He shrugged his shoulders and said okay. No apologie.

2026-05-26 via Nuitee
C
Cecile family_with_children fr
4
Je pense que je ne ferai plus appel à cet hôtel
Pros:

Le + proximité aéroport et service navette

Cons:

Information contradictoire entre le personnel d’arrivée et celui du lendemain ; personnel tout juste aimable
Mauvaise explication sur le site et au téléphone sur la gratuité du parking

2026-05-26 via Nuitee
J
Juan solo_traveller us
6
Ok for our needs.
Pros:

Location

Cons:

No safe, nor refrigerator in room.

2026-05-26 via Nuitee