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Facilities
Property facilities
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Fitness facilities
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Proposal/romance packages available
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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Annual carbon offsets
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Sauna
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Steam room
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Smoke-free property
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Wheelchair accessible parking
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Housekeeping on request
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Vegetable garden
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Proposal/romance packages available
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Reception hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Eco-friendly cleaning products used
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Covered parking
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Vegetarian breakfast available
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Organic food
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Annual carbon offsets
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Humane animal treatment
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Sustainability/community reinvestment (10% revenue or more)
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Explore ultimate comfort and convenience at Mercure São Paulo Grand Plaza Paulista, where city vibrancy meets stylish lodging.
Recreation and Relaxation
Unwind after a day of exploration in our rejuvenating sauna or work up a sweat at our modern fitness center. Enjoy the freedom to rent bicycles for a fun and active adventure around the city.
Dining Delights
Savor delectable international cuisine at our Grand Plaza restaurant, complete with a bar/lounge. For those cozy nights in, room service is available for your convenience.
Comfort at Your Fingertips
Each of our 165 well-appointed guestrooms boasts a private balcony, minibar, and complimentary Wi-Fi, ensuring you can relax in style while staying connected.
Experience the best of São Paulo; book your stay now and make unforgettable memories!
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property policies
-
Pets
Pets not allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Check-in & Check-out
Contactless check-out is available
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
Location
Guest Reviews
Localização, conforto, comodidades e limpeza
Não há
Ótima localização, ótimo café da manhã, funcionários educados e atenciosos.
O Wifi estava fraco, a Tv desligava sozinha, a banheira era antiga e desgastada.
O hotel não emitiu a nota fiscal referente a hospedagem … Alegam que o Booking que deve emitir , porém eu fiz o pagamento direto ao hotel . Entrei em
Contato mas não resolveram a questão e fiquei no prejuízo .
Localização
Tudo certo.
Localização e conforto. Manutenção preservada.
Nada
Apto velho, sujo barulhento e cheiro de comida.
Localização. Isolamento acústico. Funcionários gentis.
Divulgam Smart TV, porém não tem internet, atrapalhou muito a estadia! Cofre não funcionava e precisou ser trocado. Preços abusivos nos itens do frigobar. Precisei da lavanderia e não estava disponível. Nas fotos do anúncio observa-se roupões, porém também não existem.
Razoável, bem simples, com poucas opções.
Poucas opções
Staff where so nice, specially the housekeeping our room was clean all the time.
Tudo menos o que escreverei abaixo
Chuveiro fraco,; lixeira do banheiro com tampa interna oval que atrapalha colocar o papel; toalhas velhas.
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