Hospes Palacio de Arenales & Spa

Hotels
Hospes
9.1 (3953 reviews)
Ctra 521 Km 52, 100 , Cáceres , es

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Beautiful location
Spacious rooms
Great amenities
Wonderful overall stay
Cons:
High breakfast price
Limited menu choices
Poor disabled access

Categories

Cleanliness
9.23
The hotel is described as unbelievably clean.
Service
9.2
The staff is noted for being super friendly and accommodating.
Location
9.24
The hotel is situated in lovely grounds, good for walking.
Room Quality
9.19
Rooms are spacious and well-appointed, with a highlight on the suite.
Amenities
9.22
The spa is excellent and well-received.
Value for Money
8.68
Some concerns about the price of breakfast and disabled access hindering value.
Food and Beverage
8.73
The restaurant serves excellent food, but the menu choices could be expanded.
Overall Experience
9.3
The experience is highly praised overall with many positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Historic Elegance and Modern Luxury
Step into the 17th-century charm of Hospes Palacio de Arenales, once a noble family's holiday retreat, now a 5-star hotel exuding luxury and history.

Wellness Oasis
Indulge in the hotel's wellness center and spa, offering a rejuvenating hydrothermal circuit and complimentary access for each night booked. Pamper yourself with a range of health and beauty treatments for the ultimate relaxation.

Prime Location
Conveniently situated near Cáceres' historic center and other attractions, including Norba Golf Resort and a nature reserve, the hotel offers the perfect blend of tranquility and exploration.

Experience a harmonious blend of history and luxury at Hospes Palacio de Arenales. Book now for an unforgettable stay!

Important information:

NOTE
With the accommodations it is included 1 hour of access to the SPA for each night reserved and an appointment is necessary.
Please note that children from 3 to 18 years can access the spa in the following hours:
Sunday to Thursday: Mornings from 12h to 14h and afternoons from 17 to 18 h.
Friday and Saturday: 12h to 18h uninterrupted. Reservation required and always when accompanied by an adult. Children aged 3 years or younger are not permitted in the spa.

Please note that a swimming cap must be worn in the spa.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 20 kg or less.

Please note that dogs are only allowed upon request and subject to approval.

Please note that dogs will incur an additional charge of 40 EUR per day, per dog.Swimming pool: Closed from Tue, Sep 30, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 2 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3953 reviews
Cleanliness: 9.23
Service: 9.2
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.3
J
Jeremy couple gb
8
2026-02-14 via Nuitee
M
Maria de la Montaña family_with_children es
10
2026-02-14 via Nuitee
S
Sarah family_with_children gb
10
Would recommend. Fabulous hotel.
Pros:

Absolutely beautiful hotel. Friendly staff. Food was lovely. Spa was great and 1 hour included in the price.

2026-02-14 via Nuitee
R
Rolande couple pt
9
2026-02-14 via Nuitee
L
Lowell family_with_children fr
10
Pros:

Alles was perfect. En wat is het personeel vriendelijk!

Cons:

Niets!

2026-02-13 via Nuitee
D
Damaris couple es
9
2026-02-12 via Nuitee
C
Colum couple ie
10
Friendly comfort and extremely well priced
Pros:

Easy access to the main road

Cons:

Nothing it was perfect for our needs

2026-02-12 via Nuitee
A
Andrés Manuel family_with_children es
10
Pros:

Nos gustó todo, el lugar, alojamiento y el trato maravilloso, lo vamos a recomendar a nuestros amigos, gracias

2026-02-12 via Nuitee
P
Pedro couple pt
10
Very nice stay for a very reasonable price. We’ll comeback for sure!
Pros:

The spa is great and the hotel is very clean. The staff was amazing and very nice. We loved the breakfast too. Everything seems comfortable in the hotel. We hope to stay one more night the next time we get to go there.

2026-02-12 via Nuitee
J
Joan couple es
10
2026-02-11 via Nuitee
C
Carolina family_with_children cl
5
Colchon en mal estado
Pros:

El spa está muy bien

Cons:

El colchón en mal estado
Sonaban muchísimo los muelles de la cama
Al otro día cuando nos quejamos nos dicen que eran conscientes, que recibieron colchones en mal estado y a medida que los clientes se quejan los cambian.
Pues no me parece correcta la política que adoptan, deberían garantizar la calidad de los colchones previamente no cuando reciben reclamaciones.

2026-02-11 via Nuitee
M
Mustapha couple fr
10
Bel établissement. Nous y retournerons
Pros:

L’emplacement, la deco, le confort

Cons:

Le restaurant où on nous servi ce qu’ils appellent une entrecôte de bœuf dont la moitié dans l’assiette était du gras et des nerfs. L’ayant signalé, on nous a fait un geste appréciable en nous ne faisant facturé que les boissons

2026-02-10 via Nuitee
A
Antonio couple es
10
2026-02-09 via Nuitee
S
STEPHANE solo_traveller fr
10
2026-02-09 via Nuitee
A
Anne-Marie couple ie
10
Perfect overnight stay.
Pros:

Loved the welcoming environment for us and our dog. We enjoyed the spa, and although it rained the next morning, had a walk around the gardens, pathways, and natural surroundings- perfect.

Cons:

All was great for us.

2026-02-09 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-02-09 via Nuitee
D
Davina couple fr
10
A welcoming and stylish hotel.
Pros:

This was our fifth visit to this hotel and every time is a pleasure.

2026-02-08 via Nuitee
G
GAIL couple es
9
2026-02-08 via Nuitee
I
Igor couple es
10
Todo perfecto
Pros:

Todo perfecto

Cons:

Todo perfecto

2026-02-08 via Nuitee
K
karen family_with_children gb
9
Pros:

Lovely staff, room, service and breakfast. 2nd visit here on Spain to Portugal journey. Not far from the motorway and a nice place for some rest and relaxation before onward journey.

Cons:

Nothing.

2026-01-30 via Nuitee