Hospes Palacio de Arenales & Spa

Hotels
•
Hospes
9.1 (4336 reviews)
Ctra 521 Km 52, 100 , Cáceres , es

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Beautiful location
Spacious rooms
Great amenities
Wonderful overall stay
Cons:
High breakfast price
Limited menu choices
Poor disabled access

Categories

Cleanliness
9.23
The hotel is described as unbelievably clean.
Service
9.2
The staff is noted for being super friendly and accommodating.
Location
9.24
The hotel is situated in lovely grounds, good for walking.
Room Quality
9.19
Rooms are spacious and well-appointed, with a highlight on the suite.
Amenities
9.22
The spa is excellent and well-received.
Value for Money
8.68
Some concerns about the price of breakfast and disabled access hindering value.
Food and Beverage
8.73
The restaurant serves excellent food, but the menu choices could be expanded.
Overall Experience
9.3
The experience is highly praised overall with many positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Historic Elegance and Modern Luxury
Step into the 17th-century charm of Hospes Palacio de Arenales, once a noble family's holiday retreat, now a 5-star hotel exuding luxury and history.

Wellness Oasis
Indulge in the hotel's wellness center and spa, offering a rejuvenating hydrothermal circuit and complimentary access for each night booked. Pamper yourself with a range of health and beauty treatments for the ultimate relaxation.

Prime Location
Conveniently situated near Cáceres' historic center and other attractions, including Norba Golf Resort and a nature reserve, the hotel offers the perfect blend of tranquility and exploration.

Experience a harmonious blend of history and luxury at Hospes Palacio de Arenales. Book now for an unforgettable stay!

Important information:

NOTE
With the accommodations it is included 1 hour of access to the SPA for each night reserved and an appointment is necessary.
Please note that children from 3 to 18 years can access the spa in the following hours:
Sunday to Thursday: Mornings from 12h to 14h and afternoons from 17 to 18 h.
Friday and Saturday: 12h to 18h uninterrupted. Reservation required and always when accompanied by an adult. Children aged 3 years or younger are not permitted in the spa.

Please note that a swimming cap must be worn in the spa.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 20 kg or less.
⁠
Please note that dogs are only allowed upon request and subject to approval.

Please note that dogs will incur an additional charge of 40 EUR per day, per dog.Swimming pool: Closed from Wed, Sep 16, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 2 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 4336 reviews
Cleanliness: 9.23
Service: 9.2
Location: 9.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.3
J
Jose Luis • solo_traveller • es
9
Pros:

Los trabajadores y las instalaciones

Cons:

No tengo nada que opinar

2026-06-20 • via Nuitee
P
PURIFICACION • solo_traveller • es
10
2026-06-19 • via Nuitee
A
Annie • couple • fr
10
Belle etape entre la france et le portugal
Pros:

Tout. L architecture. Les chambres le spa la piscine.

Cons:

Rien

2026-06-19 • via Nuitee
M
Mario • couple • uy
8
Pros:

Instalaciones

Cons:

Desayuno

2026-06-19 • via Nuitee
D
DaniPhilipp • solo_traveller • ch
10
Pros:

Ein wunderschönes Hotel

2026-06-19 • via Nuitee
M
Mário • couple • pt
8
2026-06-17 • via Nuitee
B
Bernard • couple • fr
9
2026-06-17 • via Nuitee
M
myriam • couple • es
9
Relax y tranquilidad en un bonito entorno.
Pros:

La tranquilidad, la piscina, el bar d la piscina, el desayuno. Todo

Cons:

Las hamacas de la piscina un poco descuidadas.
Si fueran acolchadas sería un 10.

2026-06-17 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-06-17 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Eigentlich alles.

Cons:

Wasserdruck in Dusche relativ schwach.

2026-06-17 • via Nuitee
A
Anne Marie • couple • fr
9
Bel établissement au calme
Pros:

Chambres confortables, excellente literie, très bon restaurant, belle piscine, parking fermé , spa.

Cons:

La salle de bain mériterait un rafraîchissement avec une douche à la place de la baignoire.
Le petit déjeuner un peu décevant : viennoiseries pas très fraîches, pas de pâtisseries maison. Fruits frais.
Trop de monde au spa, piscine intérieure ne permettant pas d’en profiter vraiment malgré un créneau réservé.

2026-06-16 • via Nuitee
B
Blathnaid Flora • solo_traveller • es
10
2026-06-16 • via Nuitee
M
Miguel Angel • couple • es
10
Pros:

Las instalaciones, el desayuno.. la piscina

Cons:

No hay nada que no me gustase

2026-06-16 • via Nuitee
M
Maria • family_with_children • es
8
2026-06-15 • via Nuitee
M
Mandy • couple • gb
10
Fabulous hotel, a great find
Pros:

Everything, absolutely perfect. Friendly and helpful staff, great outdoor areas, stork nests which were fabulous to watch while sitting by the pool. Magnificent sunset having dinner at the pool bar. Breakfast superb.

Cons:

Nothing at all

2026-06-15 • via Nuitee
P
Patrick • couple • fr
10
Calme et tres bien mangé et carte d s vins large choix
Pros:

Le cadre le personnel

2026-06-15 • via Nuitee
J
Jorge • family_with_children • pt
4
Pros:

The property was very well maintained and spotless. The room was spacious and comfortable, and the pool areas were pleasant.

Cons:

The property consists of an accommodation area and several event venues of different sizes. Unfortunately, one of these venues is located too close to the guest rooms.

During our stay, there was a medical conference taking place. The event continued until around 1:30 a.m., with extremely loud noise coming from the outdoor area adjacent to the accommodation, making it impossible to sleep. After the event ended, the hotel staff proceeded to clean and rearrange the venue, dragging tables and chairs and handling dishes well into the early hours of the morning, causing even more disturbance.

In summary, we paid a significant amount for a night's stay but were unable to enjoy the most basic service a hotel should provide: a good night's sleep. Quality hotels that host large events usually block or avoid assigning nearby rooms to guests in order to prevent situations like this. Unfortunately, this property does not appear to take such precautions, with little consideration for the comfort of its guests.

2026-06-15 • via Nuitee
E
Eline • extended_group • ch
6
Moyen.
Pros:

L’établissement est très propre.

Cons:

À notre arrivée à 18h00 notre chambre n’était pas prête notre troisième lit n’était pas installé et le deuxième soir j’ai eu plein de fourmis dans mon lit. L’établissement nous a juste changé de lit.

2026-06-15 • via Nuitee
K
Karen • couple • gb
8
Overall it was very nice and friy
Pros:

Room was excellent and very very dog friendly.

Cons:

Breakfast was served to late 8.0 clock as we wanted to be on the road for 8.0 clock so missed it , also i was disappointed with it not having a walk in shower as I found it difficult to step in and out of a bath shower.

2026-06-15 • via Nuitee
J
joachim • couple • de
10
Entspannend auf hohem Niveau
Pros:

Sehr schönes Zimmer und gute Hotel Infrastruktur

Cons:

da gibt es nichts Nehatives

2026-06-15 • via Nuitee