Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Library
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Poor accessibility
Cleanliness issues
Uncomfortable room
Lack of essential amenities

Categories

Cleanliness
4
Guests mentioned cleanliness issues such as leaking bathroom and water on the floor.
Service
3.5
Poor accessibility due to no elevator and lack of communication about included breakfast.
Location
5
Not mentioned in the review.
Room Quality
3.5
Uncomfortable attic room, hot temperature, and lack of basic amenities like a kettle or fridge.
Amenities
3.5
Lack of essential amenities in the room.
Value for Money
5
No mention of value for money in the review.
Food and Beverage
5
No mention of food and beverage in the review.
Overall Experience
4
Overall negative experience due to various issues mentioned in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 04:17

Property Description

Rooftop Terrace and Garden Views
Take in the stunning views of Sarajevo from our rooftop terrace and garden, perfect for unwinding after a day of exploring the city.

Dining at The Restaurant and Bar/Lounge
Savor a delightful meal at our on-site restaurant, and then head to the bar/lounge to enjoy your favorite drink in a cozy setting.

Convenience and Comfort
With amenities like complimentary wireless internet, dry cleaning services, and a 24-hour front desk, plus the convenience of free self-parking and airport shuttle, we ensure your stay is seamless.

Immerse yourself in comfort and convenience at Hayat. Book now to experience the best of Sarajevo at your doorstep.

Important information:

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 13 reviews
Cleanliness: 4
Service: 3.5
Location: 5
Room Quality: 3.5
Amenities: 3.5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
C
Charles
4
Pros:

My review might have been better, but for the very poor accessibility: my room was on the 3rd floor and there is no elevator. Also, as it was an attic room, it was very hot and I could not stand up straight in most parts of the room - and I am not particularly tall. Something was leaking in the bathroom and there was a small trickle of water across the floor at most times. No kettle, fridge or even glasses in the room. Breakfast might have been included, but no one informed me about this and, in any event, I was not in the mood to trek up and down the many stairs first thing in the morning.

2025-06-09 via Nuitee
M
MARCELO
6
Diversidade cultural e muito frio.
Pros:

O Hotel fica no centro histórico de Sarajevo e o staff é muito educado.
Não é da rede Hyatt, o dono do hotel tem esse sobrenome.
O quarto é pequeno, não tem elevador. Como todo centro histórico as ruas são ínfimas e você tem que navegar nelas pra chegar no hotel.

2025-02-26 via Nuitee
S
Salievski
10
Pros:

Ser gut

2024-09-02 via Nuitee
Z
Zijad family_with_children
6
Pros:

Room have no air conditioning,very poor air circulation

2023-08-10 via Nuitee
N
nabil
4
A fuir
Pros:

Hotel à eviter sur plusieur point :
- odeur de cigarette dans les chambres non fumeur.
- un drap qui fait office de couette pas pratique quand il fait froid.
- renseignez vous avant si ils sont bien encaisser le paiement car a mon arriver jai eu la surprise du réceptioniste qui na rien eu mais apres avoir appeler les services hotel.com le probleme a ete resolu.
- chambre pas tres propre.
Bref hotel à éviter

2022-04-20 via Nuitee
S
Senad
10
Mycket bekväma sängar
Pros:

Det var bästa hotellvistelse i mitt liv......Det var rena nöjen att vara där,,Så upplever jag det i alla fall.

2013-09-18 via Nuitee
M
Mare
6
Great location – city center
Pros:

Close to the city, 3 minutes by foot.
Besides that, the hotel was not what I have expected.

The service was bad; the staffs were always busy talking on the phone.

Old towels in the bathroom and poor cleaning. No air-condition in our room.

2013-08-06 via Nuitee
M
Matt
6
Noisy
Pros:

The hot water didn't last very long, not long enough for two people to shower. Was really noisy outside until around 11:30pm at night with speakers blasting some religious propaganda. The breakfast was basically stale bread and jam with some processed ham and cheese. The bed was comfy and actually a queen bed not two singles joined together like many other places we had stayed. In the end you get what you pay for.

2013-06-02 via Nuitee
V
Verified traveler
2
Pros:

Varování pro všechny, tento hotel nebrat. Jediné pozitivum na něm je jeho poloha blízko centra. Ale malinkaté pokoje, téměř neprojdete kolem postele, neudržovaná koupelna, neodtékající umyvadlo.

2012-06-06 via Nuitee
V
Verified traveler
6
gut für kurze Stadtbesichtigung
Pros:

Leider war die Duschwanne defekt und somit das badezimmer immer nass ; rezeption war sehr freundlich und wir konnten das Zimmer schon morgens ab 8 Uhr beziehen >> Lage zum Zentrum ist ideal

2012-04-15 via Nuitee
P
Paul
8
Pros:

This modern hotel is located up a hill a few minutes' walk from the old town. My room was next to the local mosque and only had net curtains, but I still had a good sleep as there was hardly any noise and no overlooking.

The room was a good size and comfortable although there was no air conditioning. The breakfast was perhaps limited in terms of choice, but the quality was fine.

2011-09-10 via Nuitee
S
Some Guy
8
better than expected
Pros:

i stayed at some hostels at the trips i made earlier to sarajevo but i needed a better hotel this time coz this trip was for business. i was worried about this hotel though because i felt the price cheap... however, the room was larger and nicer than i expected. the staff was helpful about everything.. i really enjoyed staying there..

2011-04-04 via Nuitee
O
Olev
6
Not Impressed
Pros:

The bathroom was in a bad condition. It had visible mold and strong smell of mold as well.

2010-06-30 via Nuitee