The County Hotel

Hotels
7.5 (1148 reviews)
Old Luss Road , Helensburgh , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Luggage storage
Table tennis
Squash
Non-smoking throughout
Shared lounge/TV area
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Complaints about room quality
Limited food options

Categories

Cleanliness
7.33
Mixed sentiments; mentioned both clean rooms and some complaints about state of certain rooms.
Service
8.3
Generally positive mentions of helpful and accommodating staff.
Location
7.84
Convenient location for most guests; close to train station.
Room Quality
6.79
Various comments on room comfort and size, with some complaints about dimensions.
Amenities
6.82
Basic amenities provided, with some guests finding breakfast options limited.
Value for Money
7.78
Good value highlighted by multiple reviews, especially considering the price.
Food and Beverage
7.33
Mixed; referenced tasty vegan options but also some complaints.
Overall Experience
7.8
Overall positive experience but with some noteworthy drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:01

Property Description

Convenient Location
Located near Helensburgh seafront, The County Lodge Hotel offers easy access to Rhu Marina and Helensburgh town centre, all within a short drive or walking distance.

Comfortable Accommodation
Each en-suite room at County Hotel features satellite TV, tea/coffee facilities, and complimentary breakfast. Guests can enjoy a cozy stay with provided towels and essential amenities.

Explore Nearby Attractions
With Loch Lomond National Park and Loch Lomond Golf Club just a short drive away, guests can easily venture out to explore the scenic beauty and recreational activities in the area.

Experience comfort and convenience at The County Lodge Hotel - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1148 reviews
Cleanliness: 7.33
Service: 8.3
Location: 7.84
Room Quality: 6.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.8
C
Cherry • couple • gb
8
2026-03-21 • via Nuitee
T
tim • extended_group • gb
7
Good and nice breakfast
Pros:

Large room. Nice new bathroom. Comfy bed, if a little old. Good veggy breakfast. Staff very polite and chatty.

Cons:

Every facility was provided and worked but was a little tired.

2026-03-17 • via Nuitee
B
Buxton • couple • gb
9
2026-03-16 • via Nuitee
D
Deborah • couple • gb
10
2026-03-08 • via Nuitee
W
Williams • couple • gb
2
Extremely dissappointing
Pros:

To be honest I didn't like anything about my hotel stays.

Cons:

I didn't like a single thing about staying and wished I would have stayed at home

2026-03-02 • via Nuitee
H
hans • extended_group • nl
2
Pros:

Het beviel helemaal niet, wat er op het internet beschreven goed ontbijt Engels ontbijt allemaal niet waar. Dit hotel komt bij mij op de zwarte lijst

Cons:

Alles

2026-01-19 • via Nuitee
M
Marie • extended_group • gb
8
Great 👍 Would stay again if we were in the area .
Pros:

Friendly proprietor, comfortable beds , nice room , lovely bathroom .

2026-01-19 • via Nuitee
A
Anthony • solo_traveller • gb
10
Pros:

Very pleasant stay. Comfortable single room. I opted for cereal and toast, but the cooked vegetarian breakfast looked good.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
P
Pawel • couple • pl
5
I wouldn't say nothing.
2026-01-19 • via Nuitee
M
Mawson • couple • gb
6
Not exactly satisfied
Pros:

The young lady that let us in and booked us in to our room was very helpful. The breakfast that she prepared was lovely also . The room was fine and clean .

Cons:

We arrived at the hotel and could not gain entrance , there was a buzzer on the side of the wall near the door to press to get someone to let us in but no-one answered. We waited about 20 minutes or so and still nothing . We had to wait in the car after that as it was very cold . I tried calling the number on the hotel sign but no answer either , I also emailed and messaged through booking.com but no reply at all .
Luckily the young lady arrived to open the restaurant and let us in and also booked us in and gave us our room key . By the end of our stay we still had not received anything from the manager .

2026-01-05 • via Nuitee
S
Starsky Andy • couple • gb
8
2026-01-05 • via Nuitee
A
Amanda • solo_traveller • it
2
Good location to be near my friends, but not a hotel I would ever recommend.
Pros:

Breakfast was passable. The standard cereals available looked old and very unappealing. This morning I tried to find a decent banana and had to discard about 3,old and going off. The porridge was at least hot, but v liquid. The toast was bog-standard, cottonwool white bread. They could at least have offered brown bread, given that the type of bread was dead cheap. They gave a large pitcher of orange juice and a small pot of coffee (passable). The girl serving (on her own) was very polite and smiled nicely.

Cons:

There was no hot water in my room. I ran the tap in the basin for about 25 minutes on Friday night and managed to get hot water, but there was absolutely none on Saturday or Sunday morning. The shower worked after about 20 minutes on Friday night and gave short bursts of warm water, but there was nothing doing on Saturday night. No hot water at all. I saw the owner (or the manager) on Friday evening, and paid immediately, and never saw him again, at the desk or elsewhere. The only person visible was the young girl serving in the kitchen and she surely had nothing to do with the hot water. I would not recommend this hotel in winter, unless you have very low expectations.

2026-01-04 • via Nuitee
E
Eliane • solo_traveller • fr
8
Pros:

J'ai beaucoup apprécié l'accueil et la disponibilité du personnel.
Ma famille écossaise étant à 10 minutes, c'était idéal pour moi.

Cons:

Pas de chauffage la 1ere nuit mais vite rétabli le lendemain

2025-12-29 • via Nuitee
J
Jamie • solo_traveller • gb
8
Very happy with my stay.
Pros:

Had everything I needed.

2025-12-28 • via Nuitee
A
Alan • extended_group • gb
2
Wouldn’t recommend
Pros:

Bed was comfortable

Cons:

Reception not 24hrs. Not advertised as a seek hotel however it is this. No meat, or alcohol available. Walls paper thin. Hotel over charged the group I was staying with and argued until we agreed to pay out of easiness. Rooms dated, unclean and smelly. Would not stay again

2025-12-15 • via Nuitee
M
Mark • family_with_children • gb
7
Great value spacious budget accommodation
Pros:

Good value accommodation, very clean and spacious

Cons:

Slightly dated but this is reflected in low cost. Breakfast was tasty - worth making it clearer that only vegetarian options are available to manage guest expectations.

2025-12-10 • via Nuitee
S
Stephen • couple • gb
5
Ok for somewhere to lay your head
Pros:

The young Girl who served Breakfast was pleasantly accommodating, however possibly in need of some training.

The room albeit small was comfortable and bed was comfortable.

A good location and suited our needs

Cons:

Didn't feel like we were very welcome, had to wait for someone to arrive to get checked in.
At 3.15pm maybe thought it would have been a time where the desk was occupied.
Almost felt like it was too much effort to hand us a key.

2025-12-07 • via Nuitee
R
Robin • couple • gb
7
2025-12-06 • via Nuitee
L
les • solo_traveller • gb
10
My 4th stay at this hotel
Pros:

It is very near my daughter's house.
Lovely breakfast
The room was very clean and well presented.
The young lady who booked me in and took my breakfast order was very polite and professional.

Cons:

Shower door access a little tight.

2025-12-03 • via Nuitee
H
Higginson • couple • au
7
Pros:

Good price, convenient. Stopping for one night. Breakfast was surprisingly good even though it was vegan. I had the pancakes.

Cons:

Bed was hard.

2025-11-30 • via Nuitee