Hotel Iris

Hotels
6.1 (232 reviews)
Via Bologna 14 , Naples , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Renovated rooms
Central location
Cons:
Poor amenities
Cleanliness issues
Mixed food quality

Categories

Cleanliness
5.24
Multiple reviews mention cleanliness positively, but one review indicates poor experiences with conditions in the room.
Service
7.21
Service received positive remarks for friendliness and assistance, though mixed reviews imply a standard level for the rating.
Location
7.25
The location is frequently praised for its accessibility and centrality, balanced against some concerns about density in the area.
Room Quality
7.2
Rooms are stated to be spacious and renovated, but some comments on issues with TV channels slightly detract from quality perception.
Amenities
5.73
Amenities were mentioned but also include complaints about breakfast service and missing items, keeping the rating moderate.
Value for Money
5.69
Some positive aspects noted, but concerns about service and facilities limit perceived value.
Food and Beverage
4.73
Breakfast quality mentioned negatively, with complaints about presentation and options provided.
Overall Experience
5.72
While some enjoy the stay, issues raised across several reviews impact overall satisfaction, leading to a tempered average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:35

Property Description

Convenient Location
Hotel Iris, located next to Garibaldi Metro Station, offers easy access to explore Naples and beyond. Private parking is available on site, and the Circumvesuviana train to the Amalfi Coast is just a short walk away.

Comfortable Rooms
All rooms at Hotel Iris are en suite with modern amenities including an LCD TV, air conditioning, and free Wi-Fi. The rooms feature cool tiled floors, functional furniture, and private bathrooms with complimentary slippers and shower caps.

Additional Amenities
Guests can enjoy a daily continental breakfast and utilize the key-operated lift in the building. Be sure to request the lift using the video intercom for added convenience during your stay.

Book your stay at Hotel Iris for a seamless and comfortable experience in Naples.

Important information:

Please note that all reservations have to be guaranteed with a credit card held by the guest.

Please note that the breakfast is not served in the hotel but at an outdoor bar located 164 feet away from the hotel. Breakfast includes (cornetto, cappuccino, yogurt).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 232 reviews
Cleanliness: 5.24
Service: 7.21
Location: 7.25
Room Quality: 7.2
Amenities: 5.73
Value for Money: 5.69
Food and Beverage: 4.73
Overall Experience: 5.72
D
Dorotea solo_traveller hr
10
2026-07-18 via Nuitee
B
BOUBAKR solo_traveller fr
9
2026-07-17 via Nuitee
G
Giovanni solo_traveller gb
10
Excellent
Pros:

Good customer service

Cons:

Breakfast bars are much better quality obviously

2026-07-15 via Nuitee
G
Giosue solo_traveller it
8
Personale disponibilissimo
Pros:

Comodità dal centro e prezzo ottimo. Personale disponibilissimo

2026-07-10 via Nuitee
N
Nishad Roshen extended_group it
2
Pros:

The best thing about Hotel Iris is its location. It’s very close to Naples Central Railway Station, making it convenient for trains, the metro, and exploring the city. If you’re looking for a place with easy access to transportation, this hotel is a good choice.

Cons:

Unfortunately, my experience was disappointing. The owner was unfriendly and not welcoming. During the afternoon, the staff made a lot of noise, which made it difficult to relax.

The bathroom was also inconvenient. There was no separate toilet—only a toilet with an integrated bidet, which I found uncomfortable to use.

Another issue was that there was no body wash provided in the bathroom. When I asked for it, I was told to use the hand soap instead, which is not an acceptable substitute for guests.

Overall, the hotel’s convenient location does not make up for the lack of comfort and hospitality.

2026-07-06 via Nuitee
L
Lars Falk solo_traveller dk
10
Pros:

Der er morgenmadsservering på værelset, efter forudgående aftale om tidspunkt. Supervenlig personale.

2026-06-28 via Nuitee
V
Victor Hugo solo_traveller it
3
2026-06-25 via Nuitee
I
Inga couple lt
9
2026-06-22 via Nuitee
C
Cioce solo_traveller it
8
Pros:

La posizione dell'hotel è buona considerando che dista 10 minuti a piedi dalla stazione e dalla fermata della metro. La colazione era soddisfacente e apprezzabile la possibilità di scegliere l'orario di consegna. La stanza aveva dimensioni accettabili, con bagno nella media e doccia adeguata anche per persone di corporatura robusta.

2026-06-17 via Nuitee
H
Huffman couple us
1
Far to expensive for a creepy, dirty, inhospitable, misrepresented room.
Pros:

Only how close it was to the train station

Cons:

From the beginning, the hosts were rude, even worse when we had a problem with our key. The room was nothing like the photos. Noisy people coming and going all night. The neighborhood at night...

2026-06-17 via Nuitee
P
Paola solo_traveller it
8
Pros:

Il propierario é stato super disponobile e gentile. Ci ha consegnato la camera anche se eravamo in anticipo e alla mattina della partenza ci ha preparato un caffè alle 5 del mattino.
Posizione super per chi si muove con i mezzi, praticamente dietro la stazione. Prezzo onesto. Ci torneremo.

Cons:

Nulla.

2026-06-17 via Nuitee
M
Mona extended_group us
10
Quirky & Delightful & Budget Friendly
Pros:

Okay... honestly I was a little nervous about this one. We got in late and walked from the train station a short 5- 8 minute walk with our luggage. Bonus. A bit of a gritty part of town, but no issues. Buzzed in and found our way to the office where we met Giovanni/Gionni (John) after making our way in the tiny but fun elevator. Little bit of language barrier since the extent of my italian is pretty much Buongiorno. My bad. But he got us settled in and helped us with our luggage. The lighting (motion activated) on the way down the hall to our room made me laugh. The room was clean and bed was comfy with medusa versace design on it. The breakfast was pastries and juice and yogurt and cappuccinos and little sandwiches, brought directly to our room at a time we suggested. Giovanni was fun and made me laugh. It's a quirky but in my opinion a delightful place. And the price was great. And a great location to take a ferry to Capri!

Cons:

Nothing to add. Said it all above.

2026-06-15 via Nuitee
A
Alfredo couple it
10
Dopo aver soggiornato per la seconda volta in questa struttura rimango sempre dello stesso parere. Accogliente,pulito e
Pros:

Molto accogliente e molto elegante

2026-06-15 via Nuitee
N
NADINE solo_traveller fr
8
Séjour hotel iris
Pros:

Très bon emplacement par rapport à la gare, des commerces et marchés

Cons:

Chambre très petite. La climatisation fonctionner pas bien.

2026-06-14 via Nuitee
L
Lászlóné solo_traveller hu
10
Pros:

Attól függetlenül, hogy csak 1 csillagos szálloda, minden rendben volt! Ami különösen szimpatikus, hogy nagyon segítőkészek, és figyelmesek a recepciósok! Nagyon jó helyen, közel a Garibaldi pálya udvarhoz! Minden nap volt takarítás, kétnaponta cserélték az ágyneműt és a törölközőket kérés nélkül! Köszönjük szépen ezt a hozzáállást! Csak ajánlani tudom mindenkinek!
Tisztelettel: Szűcs Lászlóné

Cons:

A szobából a hűtő nagyon hiányzott, tekintettel a meleg időben!

2026-06-13 via Nuitee
A
Aurelian solo_traveller at
10
Pros:

Personal sehr nett und höflich 👍

2026-06-09 via Nuitee
P
Poletti solo_traveller it
10
Pros:

Posizione ..
4 giorni di soggiorno ..
Uscivo la mattina presto e tornavo la sera : Vesuvio e Pompei ,Ischia ,Capri e Anacapri ,escursione in barca grotta azzurra ,Napoli e Napoli sotterranea...tutto con mezzi pupplici dalla stazione centrale a 200metri ..
😀Qualità prezzo...
I soldi che ho speso in meno ,
rispetto ad altre strutture , mi hanno dato la possibilità di visitare più luoghi e rimanere nel budget ...

2026-06-08 via Nuitee
A
Aleksandra solo_traveller pl
4
2026-06-07 via Nuitee
L
LATOUR couple fr
8
Pros:

Hôtel calme, très bien situé.

Cons:

Rien à redire.

2026-06-05 via Nuitee
R
Renata Elisa solo_traveller it
10
Pros:

Lo staff perfetto pulizie serietà un hotel anche se una zona molto frequentata tranquillissimo la colazione ottima ve lo consiglio in centro io ci ritornerò sicuramente e poi voi ragazze se vedete il proprietario giovane fighissimo me ne potreste innamorare

2026-06-05 via Nuitee