Children allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noise issues
Parking difficulties

Categories

Cleanliness
7.45
Several reviews mentioned cleanliness positively, but also noted issues like noise and inadequate soundproofing, leading to an average sentiment.
Service
8.95
Most reviews praised the staff's friendliness and helpfulness, indicating a strong service experience.
Location
8.95
Consistently mentioned as a strong point; guests appreciated the convenient location.
Room Quality
7.45
Mixed sentiments; some rooms praised while others mentioned being outdated or noisy.
Amenities
8.45
Facilities acknowledged as decent, though there were concerns about the pool and noise.
Value for Money
7.95
Several mentions of value aligning with price, especially for services offered.
Food and Beverage
8.45
Breakfast and dining options were generally well received.
Overall Experience
7.95
Overall experience was positive despite some criticisms about certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:25

Property Description

Luxurious Amenities and Services

Hotel Acapulco boasts an outdoor swimming pool, hot tub, bar, buffet restaurant, and free WiFi. The rooms feature air conditioning, satellite TV, and most have a private balcony. Enjoy the garden, sun terrace, internet corner, games room, and lounges with satellite TV.

Convenient Location

Located just 500 meters from Lloret de Mar’s beach and close to the city center, the hotel is easily accessible from the bus station. With a 24-hour reception, on-site gift shop, and cash machine, your convenience is a top priority.

Accessibility and Comfort

The hotel is fully adapted for guests with reduced mobility, ensuring comfort for all visitors. With amenities in the private bathrooms and free hairdryers available, your stay at Hotel Acapulco will be both convenient and enjoyable.

Book your stay at Hotel Acapulco now for a memorable and comfortable experience!

Important information:

The hotel reserves the right to verify credit cards before the arrival date.

The credit card holder must be one of the guests on the reservation and show the credit card used to make the reservation at check-in. If this is not possible, please contact the hotel in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

8.2
Based on 1899 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.95
V
Valerie • couple • fr
5
Cons:

Revoir le parking
Revoir le petit déjeuner

2026-01-19 • via Nuitee
D
Danny • extended_group • nl
10
2026-01-19 • via Nuitee
A
Aurelie • solo_traveller • fr
8
2026-01-19 • via Nuitee
O
Olivier • solo_traveller • fr
6
Pros:

Chambre très correct
Petit déjeuner très bien

Cons:

Eloignement et accès au parking
Hotel bruyant jusqu'à très tard le soir

2026-01-19 • via Nuitee
T
Tanja • couple • de
7
Pros:

Шикарный дизайн! Чистый уютный. Как на фото так и в реальности. Хороший персонал. Судя по истории отзывов начальство реагирует и убирает недостатки, что конечно ралует (например в отзывах раньше был грубый персонал, теперь вежливый). Много зелени, музыка вечером играет. Идеальной тишины ночью не было, но нам это не очень мешало. С балкона слышно весёлую музыку, жизнь кипит. Бассейн меньше чем на фото. Вобщем красиво, чисто и вежливо.

Cons:

Еда.
1)Я ожидала креветок и рыбы. Рыба была дешевая и не очень вкусная. На 3 день была сёмга, но её выдавал работник, отрезал очень маленький кусочек, размером со столовую ложку. Я попросила себе нормальный кусок рыбы, на что работник сказал, только по одной ложке на человека. Я ответила что я оплатила буфет. Работник растерялся и спросил что-то у рядом стоящей женщины, видимо это была шеф. Она дала добро и мне дали нормальную порцию рыбы. Это конечно очень удивило и огорчило.
2) выбор еды небольшой, не было креветок, хамона и сыра дор блю. Мой муж сказал что тоже чувствует тяжесть от еды (небольшой выбор еды его не смутил, он любит картофель фри и сосиски) . Вторую часть отпуска были в другом отеле, там было менее чисто и старая мебель, но еда была намного вкуснее, больше выбор и без тяжести в животе.

2026-01-19 • via Nuitee
H
Henri • solo_traveller • fr
9
tres bien
Pros:

mon séjour était trop cour
jetais que de passage

2026-01-19 • via Nuitee
Z
Zsuzsanna • solo_traveller • hu
9
Rendben volt.
Pros:

Bőséges választékos reggeli, nem kellett aggódni, hogy elfogy valami, mert mindig után töltöttek. A környék hangos volt a rengeteg embertől az utcán.

Cons:

A mosógép csapágyas volt és rettenetesen hangos.

2026-01-19 • via Nuitee
V
Vérane • family_with_children • fr
8
Muy bien
Pros:

¡ El desayuno ! El bar y la piscina

Cons:

La decoración de la habitación

2026-01-19 • via Nuitee
A
ABUBAKIR • couple • uz
10
2026-01-19 • via Nuitee
A
Aissatou • couple • lu
8
2026-01-19 • via Nuitee
D
DAVID • family_with_children • es
1
Cons:

Lamentable. A las 00h de la noche querían anular la reserva y dejar a mi mujer y a mi hija en la calle, alegando que el impuesto / tasa catalán había que abonarlo con la misma tarjeta con la que se había pagado la reserva, siendo que yo no estaba con ellas. No le permitían pagar los 2,80€ en efectivo ni con otra tarjeta. Vergonzosa la mala experienciaque les hicieron pasar. No recomendable.

2026-01-19 • via Nuitee
L
Louisa • couple • fr
10
2026-01-19 • via Nuitee
L
Laurence • couple • fr
8
Hôtel confortable que je recommande
Pros:

L’accueil et le calme ainsi qu’un accès au parking

2026-01-19 • via Nuitee
M
Margaux • couple • fr
9
Nous avons pu bien profiter sans nous soucier de rien, c'était parfait !
Pros:

Très bons repas
Personnel au top

Cons:

Nuisances sonores mais difficile à éviter au milieu de tous les hôtels

2026-01-19 • via Nuitee
S
Sandra • couple • es
4
2026-01-19 • via Nuitee
V
Vitor • couple • fr
9
2026-01-19 • via Nuitee
R
RAFA 326 • couple • es
7
Ideal para una escapada
Pros:

El trato del personal y las instalaciones

Cons:

El baño, es muy pequeño, está frente a la cama con una puerta corredera y muy muy estrecho.

2025-12-16 • via Nuitee
V
Vitalii • couple • es
10
2025-11-18 • via Nuitee
G
GABRIEL • couple • fr
10
Pros:

Le lieu, la restauration, propre

2025-11-12 • via Nuitee
E
ESTEFANI • couple • es
8
2025-11-06 • via Nuitee