Hotel Marco Polo

Hotels
8.1 (3103 reviews)
Via di Sant'Antonio, 21 (check-in Via Sant'Antonio 6) , Verona , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent location
Helpful staff
Cons:
Cleanliness issues
Breakfast quality inconsistent

Categories

Cleanliness
7.38
Several reviews indicated cleaning issues, including unclean bathrooms and dust on furniture.
Service
8.65
Multiple reviews praised the staff for being helpful and attentive.
Location
8.89
The hotel location was frequently mentioned as excellent and very convenient.
Room Quality
7.84
Rooms were generally described as comfortable but varied in size and quality.
Amenities
8.07
Amenities such as breakfast and spa were positively noted.
Value for Money
8.13
Guests felt they received decent value given the quality of their stay.
Food and Beverage
7.88
Breakfast was often highlighted as good but with some room for improvement.
Overall Experience
7.95
Overall, guests expressed a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:59

Property Description

Historic Charm in Verona
Located in a former convent in Verona's historic center, Hotel Marco Polo offers a unique stay just 250 meters from the renowned Arena.

Tranquil Oasis
Situated on a peaceful street near Piazza Pradaval square, guests can enjoy a serene atmosphere and easy access to the nearby gardens.

Wellness Retreat
Indulge in relaxation at the new wellness center featuring a sauna and hot tub in the adjacent building. Treat yourself to rejuvenating treatments for an extra touch of luxury.

To experience the historic charm, tranquility, and wellness offerings at Hotel Marco Polo, book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

Location

Guest Reviews

8.1
Based on 3103 reviews
Cleanliness: 7.38
Service: 8.65
Location: 8.89
Room Quality: 7.84
Amenities: 8.07
Value for Money: 8.13
Food and Beverage: 7.88
Overall Experience: 7.95
יוסי צ'פניצקי • solo_traveller • il
10
2026-06-27 • via Nuitee
M
Michael • couple • au
4
Yeah nah
Pros:

Not much but the breakfast was good

Cons:

Extremely basic decor, facilities. Drab. Our minibar didn’t keep or get anything cold. We got someone to come from the main hotel to look at it several times and was repeatedly told that it was working and it is not like a normal fridge. 🙄. On the first day we checked in, we asked to be moved to a different room. They said it wasn’t possible.
The days were hot and we wanted to come back to the cold water we had bought from the supermarket. We were however offered to go down and buy cold water from the main hotel building . We did not- we already had water- we just wanted an appliance to cool our water like we paid for , as part of the accommodation agreement. We were also offered to change rooms the afternoon before we were due to check out. Why bother. No compensation was given. We thought that the least they could do was to give us a couple of cold bottles of water for free.
As per photos, there were other things we could have complained about but didn’t. Cracked tiles in bathroom and old shower in disrepair, uncomfortable bed.

2026-06-27 • via Nuitee
S
Schaich • couple • de
7
Gut gelegenes Hotel mit gutem Frühstücksbuffet zu angemessenem Preis.
2026-06-26 • via Nuitee
E
Erik • couple • nl
10
Goed hotel in het centrum, met parkeerplaats.
Pros:

De locatie was uitstekend. Door leuke straatjes met winkels loop je naar het centrum waar de arena is en waar ook de grotere winkels en een rij terrassen zijn. Er is een parkeerplaats. Het ontbijt was uitstekend en het personeel was erg vriendelijk. Ook de kamer zag er goed uit. We zaten in een ander pand aan de overkant van het hotel. Geen probleem.

2026-06-25 • via Nuitee
A
Andrea • extended_group • at
8
Pros:

Alles bestens

Cons:

Die Dusche ist schon in die Jahre gekommen

2026-06-23 • via Nuitee
G
Galiano • couple • it
4
Pros:

Centrale

Cons:

Camera matrimoniale economica con cancellazione tre giorni prima
Letto matrimoniale con un lato a muro, dovevi scavalcare chi dormiva con te per andare in bagno
Foto della camera fatta con grandangolo che inquadra solo un lato del letto e non il muro
Alla mia protesta mi è stato detto che era stata la mia scelta della stanza economy 235 euro(sic)
La prossima volta descrivete meglio cosa significa ,, economy,,
Perché se non mi va prendo una deluxe
Grazie

2026-06-21 • via Nuitee
F
Francesco • couple • it
7
Bene per una serata all’Arena
Pros:

La posizione centrale

Cons:

Camera troppo piccola. Manca bollitore per bevande calde.

2026-06-21 • via Nuitee
S
Sandy • solo_traveller • es
10
Pros:

Staff Very pleasant and friendly. Breakfast Staff worked very hard and efficiently. Excellent range of food for breakfast with fresh coffee and NOT FROM A MACHINE. Bed comfortable, air con super efficient, shower cabinet excellent. Hotel in a quiet street very close to all the areas visitors would go to.

Cons:

Nothing!

2026-06-21 • via Nuitee
S
Stefan • family_with_children • de
8
2026-06-20 • via Nuitee
F
Frank • solo_traveller • de
5
Durchwachsen
Pros:

Die Lage ist perfekt für einen Städtetrip. Für 1-2 Nächte in Ordnung. Personal durchweg sehr freundlich.

Cons:

Das Zimmer war klein, abgewohnt und die Dusche angeschimmelt. Garage täglich € 25,-- kann man wohl verlangen, öffentliche Parkplätze sind vermutlich noch teurer. Preis-/Leistung nicht wirklich in Ordnung.

2026-06-20 • via Nuitee
J
Jonathan • extended_group • at
9
Pros:

Super Lage, spitzen Frühstück!

2026-06-19 • via Nuitee
C
Claudia • solo_traveller • ch
10
Pros:

Sehr schönes Hotel zentral gelegen ist schnell bei der Arena und im Zentrun

2026-06-19 • via Nuitee
L
Luc • couple • be
6
Pros:

L’emplacement

Cons:

Le personnel a l’accueil qui ne prend pas la peine de répondre au email

2026-06-18 • via Nuitee
A
alberto nov • solo_traveller • it
8
2026-06-18 • via Nuitee
G
Gabriela MSanSil • solo_traveller • br
9
2026-06-17 • via Nuitee
V
VELOTREK • solo_traveller • fr
8
Pros:

L emplacement. Le calme de la rue. Le petit déjeuner.
Le fait de pouvoir laisser les valises dans une salle avant l obtention de la chambre.

Cons:

Le fait d être loge dans une annexe sans aucune présence humaine. ( l'ancien hôtel).
Peut être est ce plus calme que le bâtiment principal.

2026-06-16 • via Nuitee
S
Stefan • couple • de
8
Pros:

Sehr zentral gelegen in der Innenstadt

Cons:

Das Interior, insbesondere die Bäder, ist in die Jahre gekommen.

2026-06-15 • via Nuitee
R
Roberto • couple • de
7
Mittelmäßiges Hotel mit Nähe zur Altstadt
Pros:

Die Nähe zur Altstadt. Mitarbeiter beim Check In war sehr freundlich und hilfsbereit.

Cons:

Mitarbeiterinnen im Frühstücksraum waren sehr unfreundlich und nicht Kundenorientiert. Das Frühstück war mittelmäßig. Das Bad in unserem Zimmer war sehr schmal.

2026-06-13 • via Nuitee
D
Daniel • couple • es
7
2026-06-13 • via Nuitee
L
Lionel • solo_traveller • fr
7
Pros:

L'emplacement et le parking sous terrain à proximité

2026-06-12 • via Nuitee