Hotel Marco Polo

Hotels
8.1 (2955 reviews)
Via di Sant'Antonio, 21 (check-in Via Sant'Antonio 6) , Verona , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent location
Helpful staff
Cons:
Cleanliness issues
Breakfast quality inconsistent

Categories

Cleanliness
7.38
Several reviews indicated cleaning issues, including unclean bathrooms and dust on furniture.
Service
8.65
Multiple reviews praised the staff for being helpful and attentive.
Location
8.89
The hotel location was frequently mentioned as excellent and very convenient.
Room Quality
7.84
Rooms were generally described as comfortable but varied in size and quality.
Amenities
8.07
Amenities such as breakfast and spa were positively noted.
Value for Money
8.13
Guests felt they received decent value given the quality of their stay.
Food and Beverage
7.88
Breakfast was often highlighted as good but with some room for improvement.
Overall Experience
7.95
Overall, guests expressed a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:59

Property Description

Historic Charm in Verona
Located in a former convent in Verona's historic center, Hotel Marco Polo offers a unique stay just 250 meters from the renowned Arena.

Tranquil Oasis
Situated on a peaceful street near Piazza Pradaval square, guests can enjoy a serene atmosphere and easy access to the nearby gardens.

Wellness Retreat
Indulge in relaxation at the new wellness center featuring a sauna and hot tub in the adjacent building. Treat yourself to rejuvenating treatments for an extra touch of luxury.

To experience the historic charm, tranquility, and wellness offerings at Hotel Marco Polo, book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

Location

Guest Reviews

8.1
Based on 2955 reviews
Cleanliness: 7.38
Service: 8.65
Location: 8.89
Room Quality: 7.84
Amenities: 8.07
Value for Money: 8.13
Food and Beverage: 7.88
Overall Experience: 7.95
A
Andrea couple it
10
Nell'esperienza e buon rapporto qualità prezzo.
Pros:

Ottima colazione e posizione comoda.

Cons:

Aggiungerei un bollitore in stanza.

2026-03-13 via Nuitee
A
Anton family_with_children ua
7
Don't forget to pre-orderparking!
Pros:

Clean, not extremely expensive, nice staff. More or less what you need to stay a night or two in Verona.
We had a cat with us - pet-friendly hotel!

Cons:

Even though there is private parking in the description, they told me I should pre-order it. Well, probably my bad.
They also have a bit of a funny arrangement: two different buildings (though very close, about 30 meters between them), one with reception and another where you actually stay.

2026-03-13 via Nuitee
S
satta couple it
10
2026-03-12 via Nuitee
M
Marco family_with_children it
9
Pros:

Tutto

Cons:

Niente

2026-03-12 via Nuitee
C
Claudia couple it
7
Centro Verona
Pros:

La posizione centrale, pochi passi dall'Arena di Verona, meraviglioso, la possibilità di fruire del posto auto.
Camere pulite

Cons:

Colazione poco varia e non all'altezza rispetto alla struttura che è paragonabile a un quattro stelle

Camera non insonorizzata, appena qualcuno fuori parla si sente tutto

2026-03-11 via Nuitee
R
Robert extended_group gb
8
2026-03-10 via Nuitee
Q
Quaresima couple it
8
Pros:

La zona spa molto bella, costo forse un po’ troppo elevato.

Cons:

Il fatto di dover uscire all’aperto per passare dalla camera alle zone della spa e della colazione. Colazione molto ricca ma troppo poco personale per poter tenere sempre il buffet rifornito.

2026-03-10 via Nuitee
S
Silvia couple it
9
2026-03-09 via Nuitee
A
Annunziata family_with_children it
10
2026-03-09 via Nuitee
G
GertJan couple nl
8
Prima locatie, fijn hotel
Pros:

De locatie en de gym

Cons:

Plastic hoezen om het matras (zweterige bedden)

2026-03-07 via Nuitee
C
CHRISTIAN extended_group fr
2
A éviter... tout simplement
Pros:

La possibilité de quitter l'hôtel pour prendre une chambre plus spacieuse dans l'hôtel partenaire (moyennant supplément évidemment. Petit déj correct. Emplacement en dehors du centre historique mais à 5mn des arènes.

Cons:

Chambre (N°10) très petite et salle de bain microscopique. Emplacement du WC incompréhensible : nécessité d'ouvrir la cabine de douche pour ne pas taper les genoux contre la paroie. Absence de réception (commune avec l'hôtel partenaire se trouvant à quelques dizaines de mètres). Pas de petit dej sur place ; nécessité de sortir dans la rue pour se rendre à l'hôtel partenaire. Pas de bouilloire pour prendre un thé ou un café au réveil. Coulures de dentifrice sur le lavabo non nettoyées à l'arrivée... bref ne correspond pas du tout à un standard 3*.

2026-03-06 via Nuitee
M
Marino couple it
9
Pros:

Posizione strategica vicinissima al centro storico, staff professionale, colazione varia ed abbondante. Buon rapporto qualità prezzo.
.

Cons:

È andato tutto bene..

2026-03-05 via Nuitee
L
Luigi couple it
9
2026-03-05 via Nuitee
L
laky196217 family_with_children it
9
2026-03-04 via Nuitee
L
Laura couple pt
7
Good
Pros:

Incredible location, extremely close to the main tourist attractions of the city, such as Piazza Bra and the Verona Arena. The hotel is within walking distance of several bus stops.
The surrounding area offers a good variety of restaurants for dinner.
The room and bathroom were very clean and spacious.

Cons:

The breakfast room is located in a separate building from the main building where the guest rooms are situated.
There was a noticeable lack of replenishment during the breakfast service. Even when arriving early, staff did not restock items regularly, and several items were frequently left empty. An adequate selection was only available at the very beginning of the service.
Furthermore, the breakfast staff did not demonstrate a welcoming or friendly attitude.

The tourist tax was only communicated and charged at the time of check-out, rather than at check-in, as is common practice in most hotels.

There is no receptionist available at any time in the building where the rooms are located. For any matters requiring assistance, guests must go to the building where breakfast is served, which also operates as a hotel.

2026-03-04 via Nuitee
G
gianluca family_with_children it
8
Pros:

Tutto

2026-03-04 via Nuitee
R
Renata family_with_children pl
8
OK.
Pros:

Bardzo dobra lokalizacja, uprzejmość personelu, bardzo dobre jak na Włochy śniadania.

Cons:

Przechodzenie z drugiej strony ulicy, ponieważ hotel miał dwie lokalizacje.

2026-03-04 via Nuitee
N
Nicoletta family_with_children it
8
Pros:

Posizione, ottimo il servizio garage, camere pulite e soprattutto bene oscurate dalla luce del mattino.
Letto comodo

Cons:

Nulla

2026-03-04 via Nuitee
M
Marco PC solo_traveller it
8
Pros:

Bel palazzo nel centro di Verona, pochi passi e sei all'Arena. Stanza mansardata piccola ma carinissima, silenziosa e confortevole. Letto spazioso e comodo. Si, è vero, per la colazione devi spostarti in un altro palazzo a 20 metri di distanza ma per una colazione così faccio pure un chilometro. Buona, ricca e varia, servita da persone gentili in un palazzo storico, per me ne vale la pena.

2026-03-04 via Nuitee
T
tk479 couple cz
8
2026-03-04 via Nuitee