Hotel Indigo Long Island - East End by IHG

Hotels
Hotel Indigo
8.7 (333 reviews)
1830 West Main Street, Route 25 , Riverhead , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good amenities
Cons:
Mold smell on first floor
Overpriced
Uninspiring breakfast

Categories

Cleanliness
8.38
Some reviews mentioned a mold smell and the need for deeper cleaning, indicating less than perfect cleanliness.
Service
9.15
The staff were described as amazing, kind, and efficient with excellent service.
Location
8.99
The location was generally considered good, with convenient access to amenities.
Room Quality
8.74
Overall room décor and comfort were positively noted, with a few mentions of wear and tear.
Amenities
9.07
Amenities like the swimming pool and breakfast were appreciated, with some minor criticisms.
Value for Money
8.23
Overpriced comments were noted, particularly regarding the cost compared to room size.
Food and Beverage
8.08
Breakfast was described as uninspiring and limited, leading to a lower score.
Overall Experience
8.95
Overall positive experiences with guests enjoying their stay and expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:28

Property Description

Luxurious Accommodations
Hotel Indigo East End offers stylish rooms with hardwood floors, free Wi-Fi, and spa-inspired showers with Aveda toiletries. The ergonomic chairs and spacious work desks ensure a comfortable stay for business or leisure travelers.

Gourmet Dining Experience
Indulge in regional wines and locally-sourced cuisine at the on-site Bistro 72 restaurant. The lounge provides a relaxing atmosphere for enjoying a wide selection of snacks and drinks. With evening entertainment offered throughout the week, guests can unwind in style.

Convenient Amenities
From the 24-hour fitness center to the well-equipped business center, Hotel Indigo East End caters to all your needs. Enjoy the convenience of a free shuttle service to nearby attractions and the ease of access to Splish Splash Water Park and local wineries.

Experience luxury and convenience at Hotel Indigo East End. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 333 reviews
Cleanliness: 8.38
Service: 9.15
Location: 8.99
Room Quality: 8.74
Amenities: 9.07
Value for Money: 8.23
Food and Beverage: 8.08
Overall Experience: 8.95
K
Kelli family_with_children us
10
Pros:

Everything was excellent the staff, the room, the restaurant and snack availability.

2026-04-09 via Nuitee
J
James couple us
10
Nice play to stay - Easy to stay with my doggie
Pros:

Check was friendly and efficient.

2026-04-06 via Nuitee
B
Brandon couple us
10
We enjoyed our stay and will come again!
Pros:

Great central location, close to shopping and good eats. Very clean, nice staff and great breakfast!

2026-03-23 via Nuitee
M
Maria couple us
9
Best quick getaway stop
Pros:

Spacious, clean property with great ambiance

Cons:

Wish I could’ve stayed longer

2026-03-23 via Nuitee
M
Maria couple us
10
Pros:

Good bar and food close to shops

2026-03-21 via Nuitee
L
Lillian couple us
10
Comfortable and relaxing!
Pros:

The staff is so nice and welcoming and the rooms are updated and comfortable!

Cons:

The breakfast could be better. Have more choices

2026-03-16 via Nuitee
R
Rhanasia solo_traveller us
9
Overall my stay was great. Only thing the place could use is more updated televisions and an indoor pool/hot tub for
Pros:

The cleanliness. And the bistro/restaurant that’s located right inside of the hotel

Cons:

No indoor pool/hot tub. No smart tv for Netflix

2026-02-23 via Nuitee
R
RYE couple us
9
2026-02-22 via Nuitee
S
Segree solo_traveller us
10
Pros:

Everything

Cons:

Everything

2026-02-11 via Nuitee
G
Gary couple us
8
2026-01-19 via Nuitee
G
GERALDINE family_with_children us
9
2026-01-19 via Nuitee
V
vincent family_with_children us
10
2026-01-19 via Nuitee
K
Kathleen extended_group us
10
Pros:

Everything

2026-01-15 via Nuitee
K
kim solo_traveller us
9
Pros:

Location

2026-01-11 via Nuitee
K
Kelli family_with_children us
10
Pros:

Friendly, clean, welcoming

Cons:

I couldn't stay longer

2026-01-09 via Nuitee
D
Deborah couple us
9
2025-12-30 via Nuitee
J
JoAnn extended_group us
10
Love this hotel
Pros:

love this hotel
close to wineries and outlets

Cons:

everything was great

2025-12-30 via Nuitee
A
Amrin family_with_children us
8
Enjoyed alot
Pros:

Very clean, friendly staff and excellent location ..2 mins away from tanger outlet

Cons:

Nothing

2025-12-29 via Nuitee
C
Christopher couple us
10
Absolutely perfect
2025-12-26 via Nuitee
C
Craig solo_traveller us
10
Pros:

The whole place is great and they did a wonderful job re-decorating the rooms.... 4.5 stars out of 5

2025-12-04 via Nuitee