The Old Mill Hotel

Hotels
Perlflag Hotel Group
8.2 (156 reviews)
Toll Bridge Road, Batheaston, Bath, England, BA1 7DE , Bath , GB

Facilities

Meeting rooms
Express check-out
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Room quality concerns

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly with the bath enamel and overall maintenance.
Service
9.2
Staff received multiple mentions for being helpful and friendly, contributing positively to guest experiences.
Location
9.2
The hotel's location was noted as superb and convenient for visiting Bath, enhancing overall satisfaction.
Room Quality
7.2
Rooms were generally clean, though some were described as small or run down, impacting ratings.
Amenities
7.7
Amenities like breakfast were described as minimal, which led to lower scores in this category.
Value for Money
8.7
Many found the price to be great for the experience provided, enhancing perceived value.
Food and Beverage
7.2
Breakfast options were seen as limited and basic, affecting overall dining satisfaction.
Overall Experience
8.7
Despite some criticisms, many guests reported a pleasant overall experience with particular praise for tranquility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:50

Property Description

Recreational Opportunities
Rent bicycles or relax in the terrace and garden.

Fine Dining Experience
Enjoy Italian cuisine with a garden view at Il Mulino.

Convenient Amenities
Access wireless internet, concierge services, and a 24-hour business center.

Book your stay at The Old Mill Hotel in Bath and immerse yourself in the beauty of the riverwalk.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 156 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
J
Julie
8
Pros:

Beautiful room. Lovely and clean. Staff were friendly a check in was quick and easy. Parking was very handy. The breakfast was basic but considering what I paid for the room with breakfast included, the food was adequate. Nice range of teas and teapots!

2025-10-11 via Nuitee
G
Ghazala family
6
Pros:

Breakfast was disappointing. The croissant was hard, as if it had been left out for too long. There was no warm food available, and the boiled egg was ice cold, as though it had just come from the fridge. There was also no coffee machine, and the glass I was given had an unpleasant smell, suggesting it hadn’t been properly washed.

2025-10-04 via Nuitee
M
Melissa family
8
Pros:

It is a quaint old hotel just outside Bath. Some renovations have been done. Rooms are clean and modern enough. The bathroom could do with some mould remover.
Fridge didnt work at all, even after having someone look at it.
Continental breakfast was ample.
Staff friendly.

2025-10-04 via Nuitee
M
Marilyn
6
Pros:

Quite plain breakfast was okay. Not many staff around not very helpful
Would pick another place when in Bath sgsin

2025-09-23 via Nuitee
J
janet friends
6
Pros:

Luckily I was upgraded to a better room . But the whole place is very run down
The breakfast area had broken old furniture. The breakfast very minimal. The staff worked very hard as it was obviously undermanned
The grounds very un kept .
The water mill not working
I came here 2 years ago , the sitting area upstairs was exactly the same . Old run down minimal. Such a shame as it’s in a superb location. Afraid I won’t be going back till it’s upgraded

2025-09-17 via Nuitee
G
Geoff family
6
Pros:

Overall our stay was ok. However the hotel does currently have staff shortages and the restaurant is closed. Appearance's are everything and the hotel does look a little tired and could do with a revamp. Our room was clean and tidy but bath enamel was chipped a showed ugly black marks. We only stayed one night and don’t think we will be back anytime soon

2025-09-12 via Nuitee
I
Ioana partner
10
Pros:

The property is surrounded by nature, the garden is very beautiful, and the area is very quiet. The staff was very helpful and nice. There is a nearby pub for dining, and the property offers breakfast. The breakfast options include hot drinks, cereals, eggs, cheese, ham, bread and pastries. The room is very clean and beautifully furnished.Very convenient to get to Bath but I wish I spent more time in the area around the hotel!

2025-09-07 via Nuitee
D
David
10
Pros:

This is the 3rd time I have stayed at The Old Mill this year.
It is still the best double room I have ever stayed in. I needed to get away for some R&R and I feel rested. The views here are spectacular here and I feel one with nature.I will be back again. The staff are very helpful and friendly and this means a lot to me. The breakfast is amazing.
Thank you once again for fabulous stay.
Love David

2025-08-28 via Nuitee
J
Jackie
10
My short break
Pros:

Had a lovely stay room was really nice with a lovely view staff are very friendly breakfast was good will definitely be going back again

2025-08-27 via Nuitee
S
Suzanne
10
Pros:

Just wanted to say that we loved Ellie. Thank you for being so helpful and making us feel welcome. And for contacting us when we left something precious in our room.
Thanks again, Suzy & Rhys

2025-08-25 via Nuitee
S
Shama
10
Pros:

Beautiful location and good value for money. Lovely break for relaxing with amazing views. Beds are very very comfortable specially for people like me who have a bad back. Walking distance bus stop from where buses goes straight to city centre and further. Lovely staff and flexibility of late check out is a cherry on top of cake. I will definitely visit again.

2025-08-25 via Nuitee
J
Josh
8
Simple accommodation in a nice setting
Pros:

This place is a bargain, if you have conscientious guests staying in the rooms next to you.
The doors are not 'soft-close' so the first night I was awoken a couple hours before my alarm by guests in a neighbouring room walking in and out, letting the door slam several times and chattering quite loudly to each other as they did so. Not only this but the room was very small with no aircon which made it stuffy, so my window was wide open to their chattering in the car park before they finally decided to leave.
The following night was very comfortable and quite thankfully. The breakfast is pleasant but its not cooked, just cold cuts and cereal etc.
There is a nice garden overlooking the river, bridge and surrounding views.
Overall a nice stay but the hotel would benefit from A/C and soft closing doors. A hot breakfast would be nice as well, usually a benefit of staying in a hotel.

2025-08-25 via Nuitee
N
Najm Eldin
8
Pros:

The cleaning is a bit poor.

2025-08-24 via Nuitee
A
anne partner
10
Pros:

We loved the Old Mill hotel. Beautiful place, clean and comfortable room. Staff were lovely and breakfas more than adequate . A good way to start the day.

2025-08-14 via Nuitee
C
Carolyn
8
Pros:

Great value - short walk or bus to Bath. The price made it a great value stay.

2025-08-03 via Nuitee
C
Carlos
2
Pros:

When there is no time to read the drawbacks of a place to stay, you find unpleasant surprises like this, the owner takes the precaution of writing all the bad things about the property, to have an excuse and tell you that it is written, and rent something that looks like a chicken coop, the place at first glance is unpleasant, depressing, it has a bad appearance outside, the rooms have been reconditioned but they are extremely small, the roof has no insulation, and the room has received the sun all day, the heat is unbearable, you can't sleep and they think that with a fan they will solve the problem, if you have a little decency, you have to simply think that there are no places suitable for rent, even if you lower the price it is simply not suitable for rent, as I mentioned at the beginning the place is simply a chicken coop.

2025-07-29 via Nuitee
M
Michael
10
Great stay
Pros:

We have now stayed at the Old mill Hotel 4 times and we are very happy with the great service we get from the staff the lady in the mornings Agata is always pleased to great us we are both looking forward to our next stay at Christmas time we both recommend this Hotel for anyone looking to Stay in Bath 10/10 for all the friendly staff Thank you
Mick & Ali xx

2025-07-24 via Nuitee
F
Floyd
6
Pros:

The triple room was a bit small but comfortable. Breakfast was good. he property though being old looked a bit tired. The view of the mill wheel and river was lovely.

We paid $10 extra for parking but it was very awkward getting in and out of the parking spots.

2025-07-22 via Nuitee
S
Sandra partner
6
Pros:

Staff were friendly and helpful. Put our bikes in their basement for safekeeping which was great.
The property is a little tired and the rooms are very small.
Was extremely hot and humid the night we stayed but there was a really good quiet fan in the room which was brilliant.
Bed linen and towels felt crisp and clean. Bathroom was clean enough despite needing a really good descale.
Noticed a few little easy fixes that could have been seen to that would made things seem nicer. The curtain in our room was coming off the hooks and looked like it could do with a good wash.
We were charged for parking even though we didn’t have a car AND they helped us put our bikes in the basement. Hopefully that has been resolved now.
Reasonable choice of cold breakfast items and bread to make toast. Perfectly adequate.
On the whole no more and no less what you expect from a 3 star hotel.

2025-07-18 via Nuitee
G
Gwyneth
8
Good value
Pros:

Lovely room that was comfortable and had all the facilities we needed for an overnight stay. Location and ability to park was good for us. Th toilet seat was a bit wobbly and the shower didn’t drain well, but nothing that spoilt my stay.

2025-07-17 via Nuitee