Tradition Julen Hotel

Hotels
9.7 (372 reviews)
Riedstrasse 2 , Zermatt , CH

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service
Excellent food
Comfortable rooms
Cons:
Wellness area cramped

Categories

Cleanliness
9.95
La chambre était impeccable.
Service
10
Personnel au petit soin très serviable; staff were awesome and friendly.
Location
9.92
Geographically convenient location, centrally located.
Room Quality
9.46
The room was very nice and advanced with technology.
Amenities
8.91
Some amenities like wellness area noted as cramped due to historical building.
Value for Money
9.44
Breakfast and half board rates were reasonable.
Food and Beverage
9.9
Breakfast very enjoyable and meals were fantastic.
Overall Experience
10
A true magical experience, very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:33

Property Description

Luxurious Spa Amenities
Hotel Julen boasts a 3-storey spa area with an indoor pool, steam baths, solarium, sauna, and a fitness room equipped with Technogym products. Guests can indulge in a wide variety of spa treatments for the ultimate relaxation experience.

Gastronomic Delights
Indulge in a culinary journey at the elegant restaurant offering a blend of local traditional dishes and international cuisine. Pair your meal with fine wines from local wineries at the traditional tavern. End your day with a cocktail by the open fireplace at the stylish bar.

Alpine Charm with Modern Comfort
Experience the perfect fusion of traditional Alpine interiors and modern amenities in the cosy rooms at Tradition Julen Hotel. Each room features a private balcony, flat-screen cable TV, free Wi-Fi, and a spacious bathroom with complimentary beauty products and bathrobes.

Book your stay at Hotel Julen now to enjoy a perfect blend of luxury, comfort, and indulgence.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
A complimentary transfer service from and to the train station in Zermatt is offered to all guests on their arrival and departure day.
Please inform the property about your arrival time in advance. Contact details are stated in the booking confirmation.

Guests can use the SPA facilities on their day of arrival before check-in and on their day of departure after check-out.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Location

Guest Reviews

9.7
Based on 372 reviews
Cleanliness: 9.95
Service: 10
Location: 9.92
Room Quality: 9.46
Amenities: 8.91
Value for Money: 9.44
Food and Beverage: 9.9
Overall Experience: 10
M
Marek • couple • ch
8
2026-09-15 • via Nuitee
K
Katarzyna • couple • ch
10
2026-09-13 • via Nuitee
S
Sarah • extended_group • gb
10
Outstanding hotel in great location
Pros:

Outstanding hotel in a great location. Our room was large and spotlessly clean. Lots of little touches like fruit in the room etc. Breakfast was great. The spa was outstanding and all staff were incredibly helpful. 10/10 all round.

Cons:

Nothing - the whole experience was outstanding.

2026-09-13 • via Nuitee
R
r.l.h • solo_traveller • il
10
Pros:

A wonderful hotel with a perfect location—right in the town center and a 10-minute walk from the train station. It features a gym, a beautiful pool with jets, a sauna, and a quiet relaxation room stocked with books and a coffee machine. These facilities are all located on the same floor, away from the entrance and the restaurant, and are accessible via an elevator. The room is clean and charming, with a mountain-cabin feel and wood-paneled interiors. The bathroom is spotless clean,  equipped with soft towels, a bathrobe, and all necessary toiletries; the toilet features a remote-controlled bidet system.
I loved the stunning bathroom door handle.
Amenities include a wardrobe with a safe, a coffee machine, air conditioning, and a TV with English-language channels offering more than just news channels. That was great.
There is also a nice small balcony for enjoying the fresh air; in the single room, the balcony faces a side street.
I really appreciated the sensor-activated floor-level lighting in both the room and the bathroom—an excellent feature for navigating the room in the dark

Cons:

1. The room isn't soundproofed against noise from the hallway, other rooms, or the street. However, with earplugs and the window closed, I slept very well.
2. It would have been perfect if the pool water temperature had been slightly higher, the water was a bit cold.
3. I found it strange that I checked in at 5:00 PM to a clean, tidy room, but when I stepped out for about an hour at 7:00 PM, I returned to find that someone had been in the room—folding the towels and hanging up the bathrobe. They even left a chocolate on my pillow. I didn't understand the need to tidy the room just two hours after check-in. I hadn't expected anyone to enter at that time, and it left me with an uncomfortable feeling

2026-09-09 • via Nuitee
S
SCOTT • couple • us
9
This was our second stay here, but do not think we’d stay again for the price
Pros:

Loved location and available amenities

Cons:

Most of the staff were unwelcoming, impatient and lacked helpful attitudes. The staff that were helpful stood out. Front desk first impression of feeling welcome - utter failure.

2026-09-09 • via Nuitee
K
Kerry • couple • au
9
Enjoyed our stay and all except one of the staff were wonderful!
Pros:

Lovely stay, great facilities, convenient location

Cons:

Pool was a bit to cool

2026-08-28 • via Nuitee
S
Shaun • solo_traveller • gb
10
2026-08-25 • via Nuitee
C
Caroline • family_with_children • ch
9
2026-08-22 • via Nuitee
E
ErezCohen • solo_traveller • il
9
Wonderful 👍🏼
Pros:

Great location, great atmosphere and facilities.

2026-08-19 • via Nuitee
D
Dianne • solo_traveller • au
10
Amazing hotel in Zermatt
Pros:

In the village

Cons:

Nothing

2026-08-16 • via Nuitee
M
Mirnes • solo_traveller • ch
9
2026-08-15 • via Nuitee
L
Liat • solo_traveller • il
10
Pros:

המלון במיקום מושלם. הצוות אדיב וסבלני ועוזר בכל שאלה. למלון יש שאטל שאוסף מהרכבת ומסיע לרכבת, כי צרמט היא עיירה ללא מכוניות. יש במלון מסעדות מצויינות. ערב אחד אכלנו ארוחת טעימות של 5 מנות, כאשר אורחי המלון מקבלים הנחה יפה. הבריכה יפה ונעימה, יש חדר קריאה וחדר רגיעה. בשעה 16:00 מקבלים פינוק של הפסקת תה. השהייה במלון היתה חוויה מושלמת. יש הרגשה שחושבים על טובת האורחים כל הזמן. בונוס גדול הוא ארוחת הבוקר הנהדרת שכוללת אוכל מגוון וטעים.

2026-08-13 • via Nuitee
E
Eugen Dijmarescu • couple • ro
10
2026-08-13 • via Nuitee
M
Mayumi • solo_traveller • jp
10
ツェルマットで過ごした1日はすごく良いものになりました!また戻ってきたい街になりました。
Pros:

プール、サウナを利用したりカフェバーも使えたり、リラックスして過ごすにはとてもいい施設でした。チェックアウトしたくなかったです。
スタッフがとにかく優しいのと、きめ細かなサービスが印象的です。駅とホテルの送迎が速やかです。朝晩のご飯が美味しくて驚きました。細部まで行き届いています!

Cons:

夕食時にドリンクも含まれていたらよかったと思いました。水回りはすごく清潔感があるのですが、バスタブがあると嬉しいなと思いました。

2026-08-13 • via Nuitee
F
Fu • couple • se
10
Pros:

Very good service and facilities, staff are very friendly

2026-08-07 • via Nuitee
J
Jacob • couple • dk
9
2026-08-05 • via Nuitee
M
Melanie • couple • ch
9
Sehr schön! Ich wäre gerne länger geblieben
Pros:

Sensationelles Frühstück, total schönes, gemütliches Zimmer, schönes und gepflegtes Hotel.

2026-08-03 • via Nuitee
S
Stéphane • family_with_children • ch
10
2026-08-03 • via Nuitee
G
Giles • couple • nz
8
Very comfortable accommodation with great breakfast. Staff attitude was not always good.
Pros:

Room was very comfortable. Breakfast was amazing.

Cons:

Trying to get drinks or book for dinner was a very poor experience. Staff all 'having a break' and ignored us. So went to a lovely Italian down the road.

2026-08-02 • via Nuitee
J
JIANA • couple • cn
9
Pros:

酒店很舒服,定的家庭房一家四口很愉快,谢谢美好的回忆

Cons:

一切都很好

2026-07-24 • via Nuitee