Hotel Daniela

Hotels
9.6 (1561 reviews)
Steinmattstrasse 39 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Room temperature control issues
Hard mattress

Categories

Cleanliness
9.4
General cleanliness was good, as indicated by a positive feel in the overall stay.
Service
9.86
Staff were consistently mentioned as helpful and friendly.
Location
9.9
The location was described as great, central, and convenient for various activities.
Room Quality
9.35
Rooms were described as beautiful, modern, and comfortable.
Amenities
9.57
Amenities were positively noted, including a spa and breakfast options like private experiences.
Value for Money
9.34
Value was described as excellent relative to other offerings.
Food and Beverage
9.4
Breakfast was plentiful and of good quality, enhancing the experience.
Overall Experience
9.96
Overall experience was highly rated, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:13

Property Description

Luxurious Rooms and Amenities

The Hotel Daniela in Zermatt offers elegantly renovated rooms equipped with modern amenities such as a TV, minibar, and safe. Pamper yourself in the well-appointed bathrooms featuring complimentary toiletries and cozy bathrobes.

Relaxation and Wellness

Indulge in a relaxing stay with complimentary access to the Gädi SPA and Julen SPA. Unwind after a day of exploring the picturesque surroundings and rejuvenate your senses in the tranquil spa facilities.

Convenient Location and Services

Located just a short stroll from the cable cars and train station, Hotel Daniela provides a peaceful retreat in the heart of Zermatt. Start your day with a delicious buffet breakfast before setting off on your alpine adventures.

Book now to experience luxury, relaxation, and convenience at Hotel Daniela.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that Zermatt is a car-free village. Guests can park the car in Täsch indoor parking and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 70 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1561 reviews
Cleanliness: 9.4
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.57
Value for Money: 9.34
Food and Beverage: 9.4
Overall Experience: 9.96
K
Karsten • solo_traveller • de
9
Pros:

Beste Lage und die Ausstattung des Zimmers. Preis Leistung sehr gut. Meiner Partnerin hat besonders die Massage gefallen.

Cons:

Nichts .

2026-06-27 • via Nuitee
S
Santa • solo_traveller • ch
8
Séjour à l'hôtel très bien
2026-06-27 • via Nuitee
D
Dehlia • couple • ch
9
Pros:

Hôtel soigné bien placé

Cons:

Rien

2026-06-26 • via Nuitee
S
Simon • solo_traveller • ch
8
2026-06-25 • via Nuitee
F
Florin • couple • be
10
Merci beaucoup pour votre service très professionnel
Pros:

Merci beaucoup tout été ok

Cons:

Rien

2026-06-23 • via Nuitee
A
Arthur • couple • us
10
great
2026-06-22 • via Nuitee
S
Seyed Kazem • couple • us
10
2026-06-21 • via Nuitee
T
Tomoko • couple • jp
10
最高のサービス
Pros:

アップグレードされていた。
部屋からマッターホルンも見えて感激しました。
送迎があるので便利だし時間に正確。
部屋を含めホテルの内装、施設、とても可愛い。
朝食も美味しい。
スパが素晴らしい。
スタッフが親切。

Cons:

チェックインが面倒だった

2026-06-20 • via Nuitee
M
monika • solo_traveller • ch
10
2026-06-18 • via Nuitee
L
Lisa • solo_traveller • it
10
Pros:

Tutto perfetto, staff gentilissimo, puntuali per i trasferimenti da e per la stazione, colazione estremamente curata, stanza bellissima con vista wow sul Cervino. Siamo stati benissimo!

2026-06-18 • via Nuitee
C
Carin (Catharina) • solo_traveller • nl
10
Pros:

Prachtig verblijf in Zermatt op loopafstand van het station. Vervoer van en naar het station werd ook aangeboden, maar hier hebben wij geen gebruik van gemaakt. Super behulpzaam personeel met goed advies over wanneer wat te doen. We hadden de budgetkamer op de begane grond die van alle gemakken was voorzien. Het ontbijt en ook de spa waren heerlijk!

Cons:

Helemaal niets!

2026-06-17 • via Nuitee
V
Vanille • couple • ch
10
2026-06-17 • via Nuitee
C
Christian • couple • ch
10
Pros:

Le top!

2026-06-17 • via Nuitee
W
William • couple • ch
9
2026-06-16 • via Nuitee
G
Georges • couple • fr
10
2026-06-15 • via Nuitee
S
Sandra • couple • ch
9
War toll
Pros:

Alles Tipptopp

Cons:

Der Tarif für „gut erzogene Hunde“ ist zu hoch!

2026-06-14 • via Nuitee
E
Elfriede • solo_traveller • at
10
Pros:

Sehr schönes Hotel im Zentrum, sehr gutes Frühstück mit sehr freundlichen Mitarbeitern

2026-06-14 • via Nuitee
F
Filipa • solo_traveller • pt
10
Clean, great SPA and breakfast
Pros:

Spa
Clean
Cosy
Breakfast

Cons:

Professional but mechanical attendance in reception. A not really warm welcome

2026-06-13 • via Nuitee
D
Daniel Eduardo • couple • co
10
Zermatt + Hotel Daniela = ❤️
Pros:

Magnífico todo!!!

2026-06-12 • via Nuitee
D
Dietmar Schmid • extended_group • us
10
absolutely amazing
Pros:

Breakfast was excellent and the room very nice with a view to the Mattterhorn

Cons:

nothing

2026-06-12 • via Nuitee