Hotel Daniela

Hotels
9.6 (1440 reviews)
Steinmattstrasse 39 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Sauna
Currency exchange
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Room temperature control issues
Hard mattress

Categories

Cleanliness
9.4
General cleanliness was good, as indicated by a positive feel in the overall stay.
Service
9.86
Staff were consistently mentioned as helpful and friendly.
Location
9.9
The location was described as great, central, and convenient for various activities.
Room Quality
9.35
Rooms were described as beautiful, modern, and comfortable.
Amenities
9.57
Amenities were positively noted, including a spa and breakfast options like private experiences.
Value for Money
9.34
Value was described as excellent relative to other offerings.
Food and Beverage
9.4
Breakfast was plentiful and of good quality, enhancing the experience.
Overall Experience
9.96
Overall experience was highly rated, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:13

Property Description

Luxurious Rooms and Amenities

The Hotel Daniela in Zermatt offers elegantly renovated rooms equipped with modern amenities such as a TV, minibar, and safe. Pamper yourself in the well-appointed bathrooms featuring complimentary toiletries and cozy bathrobes.

Relaxation and Wellness

Indulge in a relaxing stay with complimentary access to the Gädi SPA and Julen SPA. Unwind after a day of exploring the picturesque surroundings and rejuvenate your senses in the tranquil spa facilities.

Convenient Location and Services

Located just a short stroll from the cable cars and train station, Hotel Daniela provides a peaceful retreat in the heart of Zermatt. Start your day with a delicious buffet breakfast before setting off on your alpine adventures.

Book now to experience luxury, relaxation, and convenience at Hotel Daniela.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that Zermatt is a car-free village. Guests can park the car in Täsch indoor parking and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 70 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1440 reviews
Cleanliness: 9.4
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.57
Value for Money: 9.34
Food and Beverage: 9.4
Overall Experience: 9.96
J
Jeferson • couple • us
10
2026-04-03 • via Nuitee
A
Anne • couple • us
9
Great hotel with great service!
Pros:

The breakfast & coffee were great. The transportation from & to the train station was excellent. We had great service from all the hotel staff.

2026-03-31 • via Nuitee
C
Cristea • extended_group • ro
10
Exceptional stay in Zermatt!
Pros:

Excellent hotel in Zermatt! Great Breakfest ,amazing view ,outstanding service, beautiful location, and a truly memorable stay. Highly recommended.

Cons:

NA

2026-03-30 • via Nuitee
Y
Yakup • couple • de
10
2026-03-28 • via Nuitee
W
WEN • family_with_children • au
10
2026-03-27 • via Nuitee
B
Beczek • couple • pl
9
Pros:

Wszystko n

Cons:

Nic

2026-03-26 • via Nuitee
T
TFRD • family_with_children • ch
10
Top class
Pros:

Le SPA est moderne et très agréable. Le petit déjeuner est fabuleux avec un personnel très dévoué. Les chambres sont modernes et agréables

2026-03-25 • via Nuitee
M
Michel • solo_traveller • ch
9
2026-03-23 • via Nuitee
V
Vanessa • solo_traveller • ch
9
2026-03-23 • via Nuitee
P
Patrick • couple • ch
10
Wir können das Hotel sehr empfehlen…
Pros:

Das Frühstück hat unsere Erwartungen mehr als übertroffen; es gab Himbeeren, Blaubeeren, Papaya was selbst in den teuersten Hotels oft nicht vorhanden ist. Riesige Auswahl! Sehr hundefreundlich. Die Mitarbeiter waren alle sehr herzlich und wir fühlten uns sofort wie zuhause.

Cons:

Der hohe Preis ist natürlich der Hochsaison geschuldet…

2026-03-21 • via Nuitee
M
Manon • couple • ch
10
Pros:

Le spa est magnifique et très agréable, les chambres sont spacieuses et propres. Le petit déjeuner est excellent et le personnel est très serviable. L’hôtel est très bien situé.

2026-03-20 • via Nuitee
M
marie-pierre • extended_group • ch
9
2026-03-17 • via Nuitee
R
René • extended_group • ch
10
Kommen wieder
Pros:

Ausstattung
Lage
Frühstück
Service

Cons:

Wäre schön in der schweiz auf deutsch sich mit dem Personal zu verständigen
Ist jedoch in zermatt mehr englisch sprechend

2026-03-17 • via Nuitee
C
Christian • extended_group • ch
10
Sehr angenehmer Aufenthalt. Sehr nettes Personal. Tolles Frühstück und sehr guter Service
Pros:

Tolle Lage und sehr gemütlicher Eingangsberich. Klein aber fein.

Cons:

Die Dusche ist zu klein.

2026-03-15 • via Nuitee
P
Przemyslaw • extended_group • pl
10
2026-03-14 • via Nuitee
S
Sebastian • solo_traveller • at
9
2026-03-13 • via Nuitee
G
gadafi • extended_group • gb
9
2026-03-11 • via Nuitee
T
TSUNG JEN • extended_group • tw
10
2026-03-10 • via Nuitee
D
Dylan • couple • ch
9
Pros:

Super déjeuné avec 4h compris, au top
SPA très sympa avec thé et noix à disposition.
Douche accessible après la journée de ski, très appréciable lorsque l'on récupère les affaires.

Cons:

La partie nudiste du SPA/sauna

2026-03-08 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-03-08 • via Nuitee