Comfort Inn & Suites Susanville

Hotels
Comfort
8.6 (544 reviews)
3015 E Riverside Drive , Susanville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Comfortable beds
Cons:
Limited snack options
Carpet cleanliness concerns
Ice machine out of order

Categories

Cleanliness
8.24
Overall, guests noted clean rooms but a few mentions of maintenance issues.
Service
8.81
Many reviews highlighted friendly staff and welcoming service.
Location
8.65
Guests appreciated the quiet and safe location, though some found it a bit distant from amenities.
Room Quality
8.6
Rooms were spacious and comfortable according to guest feedback.
Amenities
8.43
General satisfaction with amenities, slightly reduced due to the lack of snack options.
Value for Money
8.59
Guests felt the pricing was reasonable considering overall experience.
Food and Beverage
8.84
Breakfast received high praise across multiple reviews.
Overall Experience
8.61
Overall positive experiences with a few minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:46

Property Description

Luxurious Amenities
This hotel offers a seasonal outdoor heated pool and hot tub, perfect for unwinding after a long day of exploring the nearby attractions. Stay active during your stay with the fitness center available on-site.

Complimentary Services
Enjoy free WiFi throughout the property and start your day right with a delicious daily continental breakfast, on the house.

Convenient Location
Situated just a short drive from Susanville Ranch Park and various other local attractions, Comfort Inn & Suites is the ideal choice for travelers looking to explore the area. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 544 reviews
Cleanliness: 8.24
Service: 8.81
Location: 8.65
Room Quality: 8.6
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.84
Overall Experience: 8.61
J
joseph solo_traveller us
10
Outstanding one night stay in Susanville
Pros:

Very clean room. Everything worked. Bed was very comfy. WiFi was fast. Staff were very friendly. Breakfast buffet was outstanding. I did not try the biscuits and gravy but they looked "a cut above" what I usually find at buffets. The buffet would certainly prepare you for a full day of outdoor activities if that's what you had planned. And, if you had children, there were plenty of choices to satisfy a picky eater.

Cons:

Initially disappointed in my room location as if faced the main road and it's near an intersection. I could hear loud trucks and motorcycles until about 8, then if got nice and quiet. Next time I'll ask for a room on the other side of the comfort inn.

2026-07-01 via Nuitee
J
John solo_traveller us
4
Cons:

An extremely noisy property

2026-07-01 via Nuitee
A
angelique solo_traveller us
10
2026-06-28 via Nuitee
R
RIKI solo_traveller il
8
2026-06-27 via Nuitee
H
Hong solo_traveller us
9
2026-06-26 via Nuitee
J
Jeanne couple us
8
Great stay
Pros:

Easy access

Cons:

They were busy and put children above us.

2026-06-22 via Nuitee
J
James solo_traveller us
9
2026-06-21 via Nuitee
J
JANICE couple us
8
Comfy bed but soap would have been nice
Pros:

The bed was very comfortable.

Cons:

We had no soap and the shampoo was not enough for two people. Disappointing when we thought we finally had a nice place to stay in Susanville for our many trips through there every year.

2026-06-16 via Nuitee
K
Kathryn solo_traveller us
6
I’ve had better stays in this hotel
Pros:

Location

Cons:

Very noisy ice machine across hall

2026-06-08 via Nuitee
H
Holly couple us
8
Good place to stay when traveling through
Pros:

Clean comfortable place to stay during our travels.

Cons:

NA

2026-06-07 via Nuitee
J
Jimmy couple us
10
2026-06-07 via Nuitee
K
Kenneth extended_group us
6
Cons:

Facilities are dated and in need of updating

2026-06-04 via Nuitee
N
Nicole family_with_children us
8
Pros:

Clean and comfortable. Lots of breakfast options that my teenagers enjoyed

Cons:

Jacuzzi wasn’t hot

2026-06-03 via Nuitee
D
Derick solo_traveller us
8
2026-05-30 via Nuitee
R
Ronald couple us
6
It was Ok.
Cons:

Could hear the person next door snoring all night and sounded like they had a CPAP machine. First thing in the morning a group was having a meeting right in front of our room.

2026-05-30 via Nuitee
N
Natalya family_with_children us
10
2026-05-26 via Nuitee
N
Nadja couple us
10
Most comfortable beds
Pros:

Off freeway east access

Cons:

Na

2026-05-25 via Nuitee
B
Brent solo_traveller us
10
Pros:

It has the best customer service they were very helpful. I had messed up my reservation and the associate that was there was on her own for the first time and worked with the manager to help resolve the issue that I had accidentally messed up. They helped us resolve the problem and everyone was satisfied. We stay there at least twice a year when we travel by car from Oregon to NnV it is the halfway point and very comfortable stay nice clean and fresh. And they have breakfast.

Cons:

There is nothing I don't like about this place. We stay there all the time.

2026-05-25 via Nuitee
M
Melinda couple us
9
Clean, convenient and comfy beds, will return!
Pros:

Clean, convenient, accommodating. We would stay again.

Cons:

I wish I had noticed the sticker in the bathroom telling me I had to REQUEST room cleaning. I assumed it would happen and was a bit disappointed but certainly didn’t wreck my stay. I’ll know better next time. Room cleanings are still all so different since COVID, even after 6 years

2026-05-24 via Nuitee
E
Evan solo_traveller us
8
2026-05-24 via Nuitee