Holiday Inn Express Durban - Umhlanga by IHG

Hotels
•
Holiday Inn Express
8.2 (8040 reviews)
2 Ncondo Place Umhlanga, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-31-5149000

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Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Clean rooms
Cons:
Issues with cleanliness and odors in some rooms
Limited breakfast variety and amenities like microwaves

Categories

Cleanliness
7.59
Some reviews indicated issues like musky smells and stained carpets.
Service
9.06
Staff were consistently described as friendly, helpful, and attentive.
Location
9.1
Multiple mentions of the hotel being conveniently located close to attractions.
Room Quality
7.55
Reports of strong smells and inadequate space for belongings.
Amenities
8.08
Lack of microwaves in rooms was noted, but overall convenience appreciated.
Value for Money
8.04
General agreement that the experience was worth the cost.
Food and Beverage
8.09
Breakfast was both praised and critiqued—suggestions for variety made.
Overall Experience
8.06
Guests had a generally positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:34

Property Description

Experience a perfect blend of comfort and convenience at the Holiday Inn Express Durban - Umhlanga by IHG.

Recreational Amenities
Dive into relaxation at our refreshing outdoor pool or maintain your fitness routine at our 24-hour fitness center, designed to energize your stay.

Dining Delights
Indulge your taste buds at our on-site restaurant or grab a quick bite at the snack bar/deli. Start your day right with a complimentary buffet breakfast, and unwind with your favorite drink from our bar/lounge.

Convenient Location
Nestled in the heart of Umhlanga's business district, our hotel is just minutes away from stunning beaches, shopping, and entertainment venues, making it the perfect base for your adventures.

Don't miss out on an unforgettable experience—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 8040 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
A
Awande • family_with_children • za
8
2026-04-04 • via Nuitee
M
M • family_with_children • za
8
2026-04-04 • via Nuitee
S
Sesi Dineo • couple • za
9
It was a wonderful stay, value for money, clean and very accommodative.
Pros:

Everything was perfect from staff to facilities.

Cons:

The smell of paint but they were maintaining n the staff explained everything.

2026-04-04 • via Nuitee
N
Nafiesa Seedat • couple • za
5
Pros:

Breakfast staff excellent

Cons:

Pillows too soft.
Carpets very old.
Had to request for water aftercheck in.
Housekeeping not consistent

2026-04-04 • via Nuitee
T
Tebogo • family_with_children • za
8
2026-04-03 • via Nuitee
B
Bonisiwe • couple • za
8
2026-04-03 • via Nuitee
Y
Yusuf • family_with_children • za
7
Pros:

Convenience
Good service
Breakfast good
To provide a separate halal station for breakfast

2026-04-03 • via Nuitee
R
Robert • extended_group • za
10
Fantastic stay
Pros:

The rooms are great and the breakfast is outstanding.

Cons:

Position is a bit far from the city centre.

2026-04-03 • via Nuitee
A
Andiswa • couple • za
8
2026-04-03 • via Nuitee
W
Welile • couple • za
9
2026-04-03 • via Nuitee
M
Mokoena • family_with_children • za
10
Pros:

The service and location

Cons:

Nothing

2026-04-03 • via Nuitee
N
Ngcobo • family_with_children • za
6
Pros:

Food

Cons:

No DStv

2026-04-02 • via Nuitee
K
Kiran • solo_traveller • za
10
2026-04-02 • via Nuitee
S
Sekela • solo_traveller • za
9
Pros:

Good location.

Cons:

Pool close early

2026-04-02 • via Nuitee
L
Lammy • family_with_children • za
9
Very refreshing
Pros:

The location and facilities

Cons:

Not much

2026-04-02 • via Nuitee
N
Nzimande • family_with_children • za
8
Comfortable and easy
Pros:

I like how clean the place is, the breakfast was also great, the kids enjoyed the pool.
I appreciated the staff, always helpful.

Cons:

Their double beds are quite small, they should have a king or queen bed.

2026-04-02 • via Nuitee
A
Adnan • family_with_children • za
1
2026-04-01 • via Nuitee
V
vincent • couple • za
10
2026-04-01 • via Nuitee
M
Msomi • family_with_children • za
10
Pros:

Coffee and tea machine 24 hours a day

Cons:

Nothing

2026-04-01 • via Nuitee
N
Nwabisa • family_with_children • za
8
It was great
Pros:

It’s safe

Cons:

The smell on the Parking lot

2026-04-01 • via Nuitee