Best Western Premier Marina Las Condes

Hotels
•
Best Western Premier
8.8 (6927 reviews)
Alonso de Córdova, 5727 , Santiago , CL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff (many reviews)
Clean rooms
Good breakfast / varied options
Comfortable beds
Good value for money
Nice views and pleasant common areas
Many hotel activities
Cons:
Serious housekeeping/security incident reported
Small bathrooms / some rooms feel 3-star
Pool not properly heated / difficult to enjoy
Air conditioning problems in some rooms
Minibar not working for some guests
Internet described as insecure / connectivity issues
Tight/small parking spaces
Slow or problematic late check-in and occasional brusque staff

Categories

Cleanliness
9.2
Generally praised as very clean and well maintained in multiple reviews; no widespread cleanliness complaints.
Service
8.2
Mostly described as friendly and attentive by many guests, but there are notable service failures (slow late check-in, brusque staff in some cases) and a serious security/housekeeping incident lowering the score.
Location
9.6
Repeatedly highlighted as an excellent, convenient location near shopping and metro and in a quiet area; clear strong positive sentiment.
Room Quality
8
Rooms frequently described as comfortable with good beds, but multiple comments about small bathrooms, some rooms feeling only 3-star, and issues like water on the bathroom floor or aging fittings.
Amenities
7.8
Mixed feedback: nice common areas and activities reported, but negatives include poorly heated/open pool, parking tight, minibar not working, and insecure Wi-Fi.
Value for Money
9.4
Several explicit mentions of excellent price/quality ratio and good value; overall sentiment strongly positive for value.
Food and Beverage
9
Breakfast widely praised as varied and excellent, with only a few isolated complaints (e.g., being charged for items).
Overall Experience
9.2
Predominantly very positive overall impressions ('muy bueno', 'excelente'), tempered by specific negative incidents (security/service failures, some room/amenity issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Rooftop Swimming Pool and Hot Tub with Panoramic Views
Indulge in luxury at Best Western Premier Marina Las Condes with a rooftop swimming pool and hot tub offering breathtaking views of the city and mountains.

Delightful Dining Options
Savor a complimentary breakfast at Verdi Restaurant and explore culinary delights at Rosso serving Chilean and international cuisine, and Capriccio offering pizza and beer.

Nero Lounge and Convenient Location
Unwind at Nero Lounge with local wines and tapas, and take advantage of the hotel's proximity to Manquehue Subway Station for easy access to Santiago's historic center.

Experience a blend of comfort and convenience at Best Western Premier Marina Las Condes. Book your stay now!

Important information:

Pets are allowed upon request, for an extra charge of $20,00 USD.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Tue, Sep 8, 2026
Swimming pool: Closed from Mon, Sep 21, 2026 until Tue, Sep 22, 2026
Swimming pool: Closed from Mon, Oct 5, 2026 until Tue, Oct 6, 2026
Swimming pool: Closed from Mon, Oct 19, 2026 until Tue, Oct 20, 2026
Swimming pool: Closed from Mon, Nov 2, 2026 until Tue, Nov 3, 2026
Swimming pool: Closed from Mon, Nov 16, 2026 until Tue, Nov 17, 2026
Swimming pool: Closed from Mon, Dec 7, 2026 until Tue, Dec 8, 2026
Swimming pool: Closed from Mon, Dec 21, 2026 until Tue, Dec 22, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 6927 reviews
Cleanliness: 9.2
Service: 8.2
Location: 9.6
Room Quality: 8
Amenities: 7.8
Value for Money: 9.4
Food and Beverage: 9
Overall Experience: 9.2
E
Eduardo • couple • us
10
Muy bueno , siempre me quedo ahí
Pros:

Todo

Cons:

Nada

2026-10-30 • via Nuitee
M
Marcelo • family_with_children • br
9
Pros:

Localização

2026-10-29 • via Nuitee
P
Pablo • couple • ar
10
Pros:

Ubicación

Cons:

Le falta un poco más de espacio

2026-10-29 • via Nuitee
S
Saúl chamucero • couple • co
9
excelente reLACION CALIDAD PRECIO
Pros:

la vista

2026-10-29 • via Nuitee
F
Fabrizio • solo_traveller • it
8
2026-10-28 • via Nuitee
C
clovic • couple • cl
10
2026-10-28 • via Nuitee
J
Javiera • couple • cl
1
Horrible falta de seguridad y respuesta cero profesional
Cons:

Mientras estaba en la ducha, con la puerta del baño abierta y habiendo solicitado expresamente que no hicieran servicio a la habitación, teniendo además el cartel para privacidad, igualmente abrieron la puerta de mi habitación. Solo cerraron cuando pegué un grito desde el interior. Adicionalmente en la mañana me habían preguntado si quería servicio de aseo y comenté que NO!! La única medida que me dió el Hotel fue ofrecerme de cortesía una noche gratis y bajarle el perfil diciendo que al menos no entró, respondiendo además a mi correo copiando y poniendo comentarios en rojo. Horrible manejo y poco profesional! Y por sobre todo una falta de seguridad tremenda, si no hubiera alcanzado a escuchar desde la ducha como se abrió la cerradura el trabajador hubiera ingresado mientras yo me encontraba dando un baño al interior de mi habitación!

2026-10-28 • via Nuitee
D
Diego • couple • cl
10
2026-10-27 • via Nuitee
R
Rafael • couple • br
10
2026-10-27 • via Nuitee
E
Emanuel • solo_traveller • cl
6
conforme
Pros:

la cama era muy comoda, estaba todo muy limpio

Cons:

la atencion del personal bastante despota, adicional si andas en un vehiculo grande el estacionamiento no es ideal es todo muy chico

2026-10-27 • via Nuitee
M
marcela • family_with_children • cl
9
Pros:

Excelente ubicación. Buena relación precio/calidad.

Cons:

Baño pequeño.

2026-10-26 • via Nuitee
C
Camila • couple • br
9
Foram dias agradáveis
Pros:

Hotel lindo e com muitas atividades.

Cons:

O banheiro molhava muito ao tomar banho.

2026-10-26 • via Nuitee
R
Rodriguez • family_with_children • cl
10
2026-10-26 • via Nuitee
S
Sheyla • family_with_children • cl
9
Lugar cómodo y tranquilo
Pros:

La ubicación y la atención del personal

2026-10-26 • via Nuitee
C
Camila • couple • br
10
Excelente
Pros:

Hotel impecável e atendimento mais ainda. Pessoas muito gentis e atenciosas.

Cons:

Não há nada.

2026-10-26 • via Nuitee
G
Gerardo • couple • cl
10
Excelente
Pros:

Todo, excelente, sobre todo la atención del personal

Cons:

Todo me gustó

2026-10-26 • via Nuitee
S
Sergio • couple • cl
9
2026-10-25 • via Nuitee
D
Daniel • couple • cl
10
2026-10-25 • via Nuitee
S
Santiago • solo_traveller • ar
10
Fin de semana en Santiago
Pros:

Muy lindo el hotel, súper cómodo y el personal muy amable a responder todas las dudas. Cerca del shopping y del parque para disfrutar. Fácil acceso al metro para la conexión con distintas ubicaciones de Santiago.

Cons:

La pileta no está correctamente climatizada ni cerrada, así que entra mucho frío y no se puede disfrutar

2026-10-25 • via Nuitee
E
Erik • couple • cl
10
2026-10-25 • via Nuitee