Best Western Premier Marina Las Condes

Hotels
Best Western Premier
8.8 (6025 reviews)
Alonso de Córdova, 5727 , Santiago , cl

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cold swimming pool
Occasional maintenance delays

Categories

Cleanliness
8.85
Overall sentiment indicates cleanliness is very good, with specific mentions of cleanliness in several reviews.
Service
9.35
Multiple reviews highlight excellent service, indicating staff is friendly and helpful.
Location
9.35
Consistent sentiment regarding great location near transportation and amenities.
Room Quality
8.35
Some issues mentioned regarding room comfort and bed design, but generally positive.
Amenities
7.85
Several mentions of broken amenities like the Jacuzzi and cold pool impact this score.
Value for Money
8.85
Guests perceive good value, but specific issues with room conditions slightly lower this.
Food and Beverage
8.85
Breakfast is generally praised, though some mentioned a lack of variety.
Overall Experience
8.95
Most guests report a very positive overall experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:44

Property Description

Rooftop Swimming Pool and Hot Tub with Panoramic Views
Indulge in luxury at Best Western Premier Marina Las Condes with a rooftop swimming pool and hot tub offering breathtaking views of the city and mountains.

Delightful Dining Options
Savor a complimentary breakfast at Verdi Restaurant and explore culinary delights at Rosso serving Chilean and international cuisine, and Capriccio offering pizza and beer.

Nero Lounge and Convenient Location
Unwind at Nero Lounge with local wines and tapas, and take advantage of the hotel's proximity to Manquehue Subway Station for easy access to Santiago's historic center.

Experience a blend of comfort and convenience at Best Western Premier Marina Las Condes. Book your stay now!

Important information:

Pets are allowed upon request, for an extra charge of $20,00 USD.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Feb 2, 2026 until Tue, Feb 3, 2026
Swimming pool: Closed from Mon, Feb 16, 2026 until Tue, Mar 17, 2026
Swimming pool: Closed from Mon, Mar 2, 2026 until Tue, Mar 3, 2026
Swimming pool: Closed from Mon, Mar 16, 2026 until Tue, Mar 17, 2026
Swimming pool: Closed from Mon, Apr 6, 2026 until Tue, Apr 7, 2026
Swimming pool: Closed from Mon, May 4, 2026 until Tue, May 5, 2026
Swimming pool: Closed from Mon, Jun 8, 2026 until Tue, Jun 9, 2026
Swimming pool: Closed from Mon, Jul 6, 2026 until Tue, Jul 7, 2026
Swimming pool: Closed from Mon, Aug 3, 2026 until Tue, Aug 4, 2026
Swimming pool: Closed from Mon, Sep 7, 2026 until Tue, Sep 8, 2026
Swimming pool: Closed from Mon, Sep 21, 2026 until Tue, Sep 22, 2026
Swimming pool: Closed from Mon, Oct 5, 2026 until Tue, Oct 6, 2026
Swimming pool: Closed from Mon, Oct 19, 2026 until Tue, Oct 20, 2026
Swimming pool: Closed from Mon, Nov 2, 2026 until Tue, Nov 3, 2026
Swimming pool: Closed from Mon, Nov 16, 2026 until Tue, Nov 17, 2026
Swimming pool: Closed from Mon, Dec 7, 2026 until Tue, Dec 8, 2026
Swimming pool: Closed from Mon, Dec 21, 2026 until Tue, Dec 22, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 6025 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.95
L
Luis couple ar
9
2026-03-21 via Nuitee
E
Elda family_with_children ar
9
2026-03-21 via Nuitee
P
paulina couple us
9
Excellent
Pros:

Front desk people everyone was really nice ,location ,breakfast i loved it 👌

Cons:

Gym

2026-03-19 via Nuitee
C
Claudio couple cl
10
Excelente ubicación e instalaciones
Pros:

Comodidad, ubicación y limpieza

2026-03-19 via Nuitee
J
JAVIER couple cl
8
bien
Pros:

desayuno, ubicacion, pieza con balcon

Cons:

no hicieron pieza en la mañana

2026-03-19 via Nuitee
C
Cinalli couple ar
10
Excelente
Pros:

Ubicación, habitaciones, cafetería.

2026-03-19 via Nuitee
S
Sergio solo_traveller cl
10
2026-03-19 via Nuitee
J
Javier couple cl
6
Cons:

Piscina en mal estado

2026-03-18 via Nuitee
A
Andreas solo_traveller ch
9
great Hotel in great location Las Condes
Pros:

very good Best Western Hotel, great Service, very good breakfast offering, nice location in Las Condes area in Santiago

Cons:

nothing to complain - as long as you stay in Las Condes ! Downtown is dangerous, thefts are frequent, dont go there unless you dont carry any phone, jewellery, watch etc

2026-03-18 via Nuitee
C
Carlos solo_traveller cl
9
2026-03-17 via Nuitee
M
Mariana family_with_children ar
9
Pros:

La ubicación

2026-03-17 via Nuitee
J
Jonathan solo_traveller cl
10
Buenísimo
Pros:

El personal y los recepcionistas muy preocupados

Cons:

Casi nada; la temperatura del agua de la piscina nada más

2026-03-17 via Nuitee
E
Ester family_with_children cl
10
Pros:

La atención del personal y las dependencias en excelente estado.

2026-03-16 via Nuitee
J
JOSE couple cl
10
Estancia perfecta para fin de semana
Pros:

La amabilidad, las camas una maravilla y su ubicación en un lugar de paz. Todo nos encantó

Cons:

-

2026-03-16 via Nuitee
G
Gabriela couple cl
7
Pros:

La ubicación y la modernidad de la decoración.

Cons:

Personal poco eficiente, no orientados al cliente. No encontré aguas de cortesía y compré. Al otro día supe que estaban consideradas y ni disculpas/compensación me ofrecieron. La piscina fría. Falta temperatura para que sea agradable en todo horario.

2026-03-16 via Nuitee
D
Derek family_with_children cl
10
Acciones que fidelizan
Pros:

La comida, la habitación pero lo que superó todas mis expectativas fue que solicité un late check out de pago e Ingebolt de recepción, al ver que la ocupación era baja para ese día, me lo otorgó de manera gratuita. En un rubro hotelero donde se intenta maximizar económicamente cualquier operación fue un acto de servicio espectacular; me fidelizaron con eso, no me cambio más de hotel en Santiago! Mención para Santiago (o Domingo) de recepción también, un caballero.

Cons:

Absolutamente nada.

2026-03-16 via Nuitee
F
Felipe couple cl
10
2026-03-16 via Nuitee
G
German family_with_children ar
9
Pros:

Comida

Cons:

Almohadas

2026-03-16 via Nuitee
V
Victor couple cl
9
2026-03-15 via Nuitee
M
Matías couple cl
9
2026-03-14 via Nuitee