Grand Star Hotel Bosphorus & Spa

Hotels
6.9 (435 reviews)
Siraselviler Cad. No:45 Taksim , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Misleading room descriptions
Bad food quality

Categories

Cleanliness
4.56
Multiple reviews indicated poor cleanliness and issues with housekeeping.
Service
8.53
Some reviews mentioned friendly staff, but overall service was inconsistent.
Location
9.57
Many reviews highlighted the great location of the hotel.
Room Quality
5.52
Numerous complaints about small, outdated, and misrepresented rooms.
Amenities
6.55
Basic amenities available, but frequently not meeting expectations.
Value for Money
6.51
Most reviews suggest the hotel did not provide good value for the price.
Food and Beverage
5.56
Consistent complaints about the quality of breakfast and food options.
Overall Experience
8.43
The overall sentiment reflects a blend of positive experiences and significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:46

Property Description

Luxurious Accommodations
The Grand Star hotel, located on Taksim Square, offers spacious rooms with modern amenities like free WiFi, flat-screen TVs, and stunning sea views. Each room includes a built-in closet for convenience.

Dining with a View
Indulge in regional delicacies at Dion Bar and Restaurant while enjoying panoramic views of the Bosphorus. From lamb stews to local spirits, the restaurant offers a culinary experience like no other.

Convenient Location
Situated just a stone's throw away from Taksim Metro Station, the hotel provides easy access to Istanbul's popular attractions. Whether you're visiting the Blue Mosque or heading to the airport, Grand Star Hotel's location makes travel a breeze.

Experience luxury, fine dining, and convenience at Grand Star Hotel. Book your stay now to elevate your Istanbul experience.

Important information:

Please kindly inform the hotel for your mini-bar menu upon arrival.

It is not allowed to bring food and beverages from outside to the hotel.

Guests are kindly requested to show the credit card used for reservation upon check-in.

Please note that children under 15 years old are not allowed to use swimming pool.

A swimming cap is required in order to use the hotel's swimming pool. It can also be bought on site.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 435 reviews
Cleanliness: 4.56
Service: 8.53
Location: 9.57
Room Quality: 5.52
Amenities: 6.55
Value for Money: 6.51
Food and Beverage: 5.56
Overall Experience: 8.43
ιωαννης • couple • gr
3
2026-05-08 • via Nuitee
M
Mohamed • couple • gb
10
Bad and very good
Cons:

The owner is doing his best for a refurbishment of the hotel the deluxe tools are spotless

2026-05-05 • via Nuitee
I
Irina • extended_group • ru
9
2026-05-05 • via Nuitee
D
David • solo_traveller • ie
8
Nice hotel.Great location.
Pros:

Staff were very kind & helpful.
Location amazing & no noise in hotel at night.
Breakfast seemed to suit the Turkish palate.That said the coffee & juice were nice.

Cons:

Breakfast was too basic.

2026-05-04 • via Nuitee
E
Ereza • solo_traveller • xk
2
Pros:

The location was greate and staff was always smily

Cons:

it was extremly noisy because we had family room upper the recepsion , the bathroom was not clean

2026-05-04 • via Nuitee
Αστεριος • solo_traveller • gr
6
Pros:

Μόνιμη τοποθεσία Κάι η θέα

Cons:

Μικρά δωμάτια μέτριο σέρβις κακό πρωινό έλλειψη παρκινγκ

2026-05-03 • via Nuitee
V
VASILEIOS • extended_group • gr
1
Pros:

Τίποτα, εκτός από την τοποθεσία που ήταν στην πλατεία ταξιμ διπλα

Cons:

Ηταν απογοητευτικό, κλείσαμε δυο δωμάτια το ένα ήταν σχετικά καλό δεν άναβε το αιρκοντίσιον και είχε κρύο. Το δεύτερο μας έβαλαν στα υπόγεια κάτω αν και είχε θέα από πίσω σε μια αυλή. Όταν μπήκαμε μέσα στο μπάνιο έτρεχαν νερά από την τουαλέτα ζητήσαμε να μας αλλάξουν δωμάτιο και μας πήγαν σε άλλο το οποίο το έκλειναν για μονόκλινο ήταν μέσα στην σκόνη και όταν ζητήσαμε να μας αλλάξουν είπαν ότι ήθελαν 50€ έξτρα την βραδιά. Το πρωινό πολύ ελλείπεις λίγα κασέρια και ψωμιά…

2026-05-03 • via Nuitee
M
Memmedov • solo_traveller • az
5
Pros:

Konumu

Cons:

Çalışanların bazılarını

2026-04-30 • via Nuitee
A
Attila László • extended_group • hu
10
Pros:

Near every port and in Taksim square. Location is best nd room view fantastic

2026-04-29 • via Nuitee
M
Milan • couple • cz
9
Pros:

Superior room Very good view. Helpfull Staff . Thanks for help

2026-04-29 • via Nuitee
N
Noureddin • family_with_children • be
10
2026-04-29 • via Nuitee
N
Nafa • solo_traveller • ba
7
Odlična lokacija, ali razočaravajuća čistoća i doručak
Pros:

Lokacija hotela je odlična, sve je blizu i lako dostupno. Osoblje je vrlo prijatno i susretljivo, što je za svaku pohvalu.

Cons:

Nažalost, doručak je bio loš i vrlo ograničen. Također, higijena nije na zadovoljavajućem nivou – osim čiste posteljine i peškira.

2026-04-27 • via Nuitee
A
Anduena • couple • xk
10
Great stay overall, perfect location and friendly staff.
2026-04-26 • via Nuitee
M
mohammad • couple • sa
10
Pros:

الاطلاله

2026-04-25 • via Nuitee
M
Moustady • solo_traveller • cm
5
Pros:

l'emplacement

Cons:

lit non confortable, bruit travaux, personnel peu aidant, tout est NON

2026-04-21 • via Nuitee
E
Elena Daniela • family_with_children • ro
1
Dezastru
Pros:

Nimic

Cons:

Nu am luat in seama recenziile si am gresit.Cand am ajuns au vrut sa ne dea doua camere la subsol unde erau magazii si foarte mizerie.La receptie mi se cereau 180€ in plus pentru camera care de fapt o rezervasem pe booking.Am cerut sa vina un manager care ne-a cazat era un fel de parter deasupra receptiei.Daca ma uitam din camera mea pe geam,vedeam interiorul hotelului.Baile murdare,mobilier vechi,murdar si rupt.La hamam doamna de jos mi-a spus ca are clienti si ca trebuie sa sun doar ziua.Ca ei au platit si au nevoie de relaxare.Fetele de la masaj cred ca faceau alt fel de masaj erau vulgar imbracate si primeau doar barbati.Urcau cateodata la receptie si stateau la agatat de barbati.Cand am scris la hotel,au spus ca spa-ul este al altei companii insa la facilitati scrie ca are si hamam,sauna...Micul dejun foarte sarac,toate zilele acelasi meniu.Nici macar cafeaua nu era buna. Personal total neprofesionist si foarte nesimtiti. Hotel de o stea nicidecum de 4 stele.

2026-04-16 • via Nuitee
A
Amirah • couple • dk
10
2026-04-15 • via Nuitee
A
ANASTASIOS • solo_traveller • gr
10
2026-04-13 • via Nuitee
H
HAMED • extended_group • il
5
מיקום מצויין לא נקי בכלל
Pros:

המיקום

Cons:

לא נקי בכללל

2026-04-10 • via Nuitee
A
Abdul Karim • couple • de
7
2026-04-08 • via Nuitee