Holiday Inn Express & Suites Malone by IHG

Hotels
•
Holiday Inn Express
9.2 (209 reviews)
3351 State Route 11 , Malone , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Hot tub/Jacuzzi
ATM/banking
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Safe
Clean
Quiet

Categories

Cleanliness
9.16
The hotel is described as safe and clean, indicating high cleanliness standards.
Service
9.43
Standard quality for this hotel tier.
Location
9.17
Standard quality for this hotel tier.
Room Quality
9.12
Standard quality for this hotel tier.
Amenities
9.15
Standard quality for this hotel tier.
Value for Money
9.11
Standard quality for this hotel tier.
Food and Beverage
9.16
Standard quality for this hotel tier.
Overall Experience
9.33
Overall satisfaction based on positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:52

Property Description

Convenient Location
Situated just off U.S. Route 11, the Holiday Inn Express and Suites in Malone, New York offers easy access to Titus Mountain for skiing enthusiasts.

Relaxation and Recreation
Guests can unwind in the indoor pool, soak in the hot tub, or keep up with their fitness routine at the on-site fitness center, ensuring a rejuvenating stay at the Holiday Inn Express & Suites Malone.

Comfortable Accommodations
Each room features modern amenities such as a flat-screen TV, work desk, and plush bedding. Upgrade to a suite for extra space and a cozy seating area with a sofa.

Book now for a memorable stay at the Holiday Inn Express & Suites Malone, where convenience and comfort meet seamlessly.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 209 reviews
Cleanliness: 9.16
Service: 9.43
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.33
C
Christopher • solo_traveller • us
9
2026-04-29 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-04-29 • via Nuitee
M
Michelle • solo_traveller • us
7
Good location for what we needed it for
Pros:

Location

Cons:

We paid to use the pool but it was "out of order" with no explanation.

2026-04-21 • via Nuitee
J
Julie • solo_traveller • us
5
2026-04-15 • via Nuitee
T
Tiffany • family_with_children • us
10
2026-04-11 • via Nuitee
B
Brittany • couple • us
10
2026-03-23 • via Nuitee
C
Corey • couple • us
10
Wonderful
Pros:

Great staff

Cons:

Nothing

2026-03-02 • via Nuitee
F
Faria • family_with_children • us
10
2025-10-14 • via Nuitee
M
Maytee • family_with_children • us
7
2025-09-30 • via Nuitee
J
Judy • family
10
Pros:

It is safe, clean and quiet. I highly recommend this hotel for everyone.

2025-08-26 • via Nuitee
E
Emmanuel • friends
10
Pros:

Everything clean and quiet worth the stay..

2025-07-16 • via Nuitee
C
Constance • family_with_children • us
3
Cons:

Room wasn't served and our TV DIDNOT WORK WENT AND TOLD PERSON AT DESK AND SHE COULDNT HELP US

2025-07-03 • via Nuitee
J
John • family
10
Pros:

Location and staff

2025-06-16 • via Nuitee
S
Shavonne • family with young children • us
5
It’s ok
Pros:

Breakfast

Cons:

The sheets made me itch

2025-06-15 • via Nuitee
D
Danny • young couple • us
9
Superb
2025-06-08 • via Nuitee
M
Marta • family with young children • us
6
Pleasant
2025-06-05 • via Nuitee
R
Rosa
10
Pros:

Really liked that the hot tub and pool was available

2025-05-20 • via Nuitee
L
Lashawn • family
8
Pros:

It’s was nice clean hotel and quiet

2025-05-11 • via Nuitee
V
Verified traveler
8
Spacious rooms and good location.
Pros:

I heard this is the best accomodation in Malone. Spacious rooms. There is a microwave in the room but no utensils or tableware. I wish they use proper utensils/tableware and not those disposable cups. I threw out so many disposable tableware during my stay. Housekeeping don't really vacuum your room when they come to do housekeeping. I'm not sure if they even change your sheets or they just pack them neatly. They definitely don't vacuum. Feels a bit old but still a decent Inn. Reception and breakfast service if fantastic. Hot breakfast limited and doesn't change much daily.

2025-05-10 • via Nuitee
T
Travis • family
8
Pros:

Always stay there when visiting family big differences from the city

2025-05-04 • via Nuitee